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Smart Stay Hostel Munich City Reviews

Mozartstr. 4, 80336, Munich, Germany

Reviews & Ratings Explained


2225 Total Reviews
  • 76%Value For Money
  • 77%Security
  • 80%Location
  • 79%Staff
  • 71%Atmosphere
  • 71%Cleanliness
  • 71%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Lovely place! Great location and extremely helpful staff! Breakfast not included but the bedrooms were very clean and warm!


The lonely negative thing is the WI-Fi connection which the custumers must pay and it isn't free. In the year 2014 is difficoult to find hostel with WI-FI which is a cost and not a service!

  • 1st Jan 2014
  • Novice Nomad
  • Anonymous
  • Italy
  • Male, 31-40
  • (1 review)


The bathrooms are kind of dirty and there's kind of a dirty feeling about the whole place. Also, you have to pay for WiFi. It's not terribly expensive, but free would be better. My hands were tied because no other reasonably priced places were available. If you can book somewhere else, do so.


the kitchen is extremely dirty, everything is left unwashed and seems like no one is going to do it.


What I find good in this hostel nice staff , cleanliness , free wi fi , cheap breakfast And the best thing is every bed have his own eletricity port not one for hole room so 90 out of 100 from my side


It is a fairly good hostel, but my impression is lower compared to standards of other hostels in Bayern. Staff is really friendly but cleanliness in the rooms could be improved. Was surprised that WiFi wasn't free given the price of the stay.


We got a double occupancy room. It was a very large room, way bigger then just for 2 people. It was pretty well furnished (bed, cot, bedside lamps, drawer, desk, chairs, flat screen TV) and everything looked clean. My only complaint was that you could hear the noise of people walking in the hallway. It wasn't super loud but still noticeable. Otherwise there were no other noises (people talking, TV,...) that I could hear.

  • 26th Dec 2013
  • Novice Nomad
  • Anonymous
  • Switzerland
  • Couple, 25-30
  • (1 review)


Not clean and has no hot water on the showers!


Would only recommend if its a last minute booking. Only hostel we stayed at without free Wi-fi, quiet a distance from the city centre, bar was dead (probably because it was winter) and really simple rooms. It's not bad but not up to the standard of Generators, St Christophers o Wombats hostels


It's a clean and nice hostel. It's worth.


The floor of the bathroom is always covered with unknown liquid. Cleaners rushed in the room without saying a world before check-out time.


The place was ok close to the train station and all that and the staff were helpful.Only negative was you have to go and clean sheets each day


Staff were unfriendly. Bathroom was pretty disgusting with damp. Would not stay here again in comparison to the similar priced alternatives.


I stayed here one night. My friend and I had a whole 8-man room for ourselves. Room and bathroom were clean. Not too far from anything. There is a subway a few meters from the hostel....but it does resembles a hotel and really far from the hostel experience that I personally like.


just dont forget to bring along a small lock to be able to lock your locker. Or you'll need to buy one at reception. Everything else was absolutely okay. Quite nice place!

  • 17th Dec 2013
  • Novice Nomad
  • Anonymous
  • Indonesia
  • Male, 25-30
  • (1 review)


The localization explanation on the site is excellent, you can see the hostel perfectly and you have bus and metro near by. the employees are really good. i'll come back


It is very difficult to attain a soap for the general toilets in UG floor. Breakfast is not adequate.


This has been the worst hostel ever which I have stayed. They have a small kitchen which is never cleaned and there no soap or dishwashing liquid to wash the dishes. You have to pay for everything, even wifi is payable. And it is so far from the train station, about more than a kilometre walk in the dark. Staff are not helpful at all. Luggage room is located outside the hostelif u want to store yr luggage. Nearby stores are all Turkish shops. Pub downstairs plays very loud music at night.


Overall great place, the staff were friendly and the rooms were clean but the kitchen was a little dirty but that's because people didn't clean up after themselves and the lockers were a little small you can only get your valuables in but it's close to the city centre and right beside the ubahn if you don't want to walk!

  • 8th Dec 2013
  • Novice Nomad
  • Anonymous
  • Ireland
  • Female, 18-24
  • (1 review)


I passed two night in this hostel, nothing to complain, staff really friendly! Nice bar at the entrance but always empty! You have a underground station just crossing the road, otherwise you can walk 10/15 min to the main atraction!

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