Home to the world's greatest Hostels

30,000 properties, 180 countries Over 3.5 million guest reviews 21 million bookings

Smart Stay Hostel Munich City Reviews

Mozartstr. 4, 80336, Munich, Germany

Reviews & Ratings Explained


2731 Total Reviews
  • 78%Value For Money
  • 82%Security
  • 82%Location
  • 81%Staff
  • 76%Atmosphere
  • 80%Cleanliness
  • 75%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »

  • Show:


The toilet already smelt a bit and it didn't help when the washroom was flooded (because a fellow traveller was drunk and passed out during shower, leaving the water running). That was an unfortunately event. Other than that, everything was up to standard. Staff was helpful while the location is easy to find.


Really clean rooms and reception was really kind to allow us to check in at 5am with a small additional cost.


The toilets were good. Bathroom was good too. But my dorm was smelly. I can't blame it on the hostel alone, because I did not stay with clean people. However the hostel could have done something about it. Also when I first came to my room, there was no tidied up bed. All were used. and my name was not written on any, like other hostels do. So it creates confusion what is my bed and why has it not been cleaned up. Nonetheless this is a very cheap hostel!! Can't ask for much.


I really enjoyed my stay. The property is in the city center, with great and helpful staff. Loved it and fully recomment!

  • 18th Dec 2014
  • Novice Nomad
  • Anonymous
  • Ukraine
  • Female, 18-24
  • (1 review)


Really good stay here. Good atmosphere with the bar and restaurant and a great location in Munich! Staff weren't that friendly but their bartender is very sexy so it made up for it!


It seemed to be a place where there was an even mix of old and young people. Rooms and showers are modern and clean, beads are great but the wifi is terrible.


My opinion is:GOOD:)

  • 3rd Dec 2014
  • Novice Nomad
  • Anonymous
  • Romania
  • Male, 31-40
  • (1 review)


My friend and I had a great stay here! We stayed in the 6 person dorm. It was very spacious and super comfortable. The bathroom was nice as well. The staff was super helpful, printed out our boarding passes and helped us with directions. The hotel is two stops away from the main square and about 2 minutes walking to the metro stop. Would definitely recommend!


Nice big spacious rooms. Very comfortable. Only bad things were that the shower didn't drain and you have to give a deposit just to use a bowl or a spoon from reception! There is not really a place to hang out unless you sit in the bar or by the reception desk. Small kitchen.


Good, clean hostel with good facilities (lounge, bar, kitchen, breakfast) within 15-20min walk to centre of munich or even closer if you catch the subway. Bathroom curtains meant there was quite a bit of water on the floor following multiple people using the shower.

  • 28th Nov 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 31-40
  • (1 review)


They charge a 20 euro deposit just to borrow a pan to cook for or a plate to eat off, which i think is a bit excessive and annoying having to go down to the reception every time you want a cup of coffee


Some bathroom facilities are broken


Decent hostel, but it has a few faults. The kitchen is incredibly small, the rooms don't have enough outlets, and the location isn't great.


Very clean and spacious rooms. Close to u bahn.


Check in was at 2pm when my friend and I arrived the staff was behind the counter but they had a sign up that said "shift change please allow 10mins" we were ok with ten min. However ten mins came and passed. After the 30min mark my friend approached the desk to inquire about a water. She quickly replied that she needed 5 more min and that he needed to be patient. Ok The bad part was that the dorm beds were dirty and not made it took them all day to fix this. Gross..


Because of my flight date change. I didn't stay in this Hotel , But they charge me FULL amount !!! poor ! poor ! cancellation policy.

  • 6th Nov 2014
  • Novice Nomad
  • Anonymous
  • Ethiopia
  • Male, 41+
  • (1 review)


Clean and fresh, big rooms, adequate space for all your things. Free wifi and helpful staff. And footie on at the bar!!


Wifi is very good speed wise but the 24h log ins are a pain. Small Kitchen - stuff gets stolen from the fridge regularly (mine was nicked within hours) but putting things in a bag helped. Kitchen plates cutlery have to be borrowed from reception (2 floors away). No area info from staff. There is a waiting like area and a bar. Like a hotel. Not so good for meeting people except the kitchen which has space for 4 ppl. Clogged drain fixed when reported. Good place to bum around on the wifi and sleep


The room (206) was clean but we had bed bugs, which was very annoying! I would not recommend the Hostel even though the location was ok and the room was clean.


The shower was a mess,the drain wasn't working and in one minute the shower was a swimming pool. The wifi was poor and it didn't work at the room. I didn't like the hostel and I'd not recommend to anybody.

(85 results)

View all Munich Hostels

Please give us your feedback