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Smart Stay Hostel Munich City Reviews

Mozartstr. 4, 80336, Munich, Germany

Reviews & Ratings Explained


2992 Total Reviews
  • 76%Value For Money
  • 82%Security
  • 79%Location
  • 79%Staff
  • 76%Atmosphere
  • 81%Cleanliness
  • 76%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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A good hostel walkable distance from city centre with good facilities. The rooms were big and clean along with the bathroom, wish there were more powerpoints though. Staff weren't the usual hostel-friendly but helpful.


very dark and strange atmosphere. dirty, poor wifi. location is good but i do not recommend anyone to stay


20min walk to the main train station. This place was average in all respects. It is close to good food, the beds and cleanliness were ok.


I was staying at this hostel for one night and it easy terrible. My backpack got stolen in the "luggage room" which apparently has no security and the staff just said "this hasn't happened before" which doesn't help that I lost photos and memories stored in my diary and laptop stolen plus cost a lot to replace the small items which made this hostel more expensive to stay at than a 5 star hotel. Wouldn't recommend at all.

  • 21st Jun 2015
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Female, 18-24
  • (1 review)


Short break in Munich. The hostel was okay and close to the metro and only a short walk into town. The bar was lively and the wifi worked okay. I would stay here again.

  • 19th Jun 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 41+
  • (1 review)


Super friendly/helpful staff. The room is HUGE! Lockers free in rooms. Overall room is very clean, comfy beds. Wifi is annoying because you have to reenter the password a bunch. Bar downstairs open late, considering not super near it (unless you take metro then it's easy - but that shuts down later in the night). Had a room of 6 and only one bathroom which was a little inconvenient - water does not drain well so actually had to turn water off in middle of shower so it didn't overflow into room..


Very mediocre. It's kind of like a college dorm or hotel, not a hostel.


Really great vibe thanks to their happy hour! however I was unimpressed with their wifi (even n the lobby it was spotty at best) and their staff was nothing special. However it was really well located and you can always count on the McDonald's next door for wifi if you have to book something or contact someone.


Pretty good hostel. Overallgood except wifi. I should login every time when I use it.

  • 15th Jun 2015
  • Novice Nomad
  • Anonymous
  • South Korea
  • Male, 25-30
  • (1 review)


Great hostel


Decent hostel. Pretty big so hard to meet people in the small common area but the staff were really helpful and it is in a good location. I would recommend it.


Great location - a bit far from the train station but definitely a better area / safer to walk around at night. Hostel itself is clean and comfy, with a nice bar downstairs.


The Minus: The cleaning staff does an awful job, our bathroom (for 8 people) was a mess for at least 3 days (already since I've arrived), dirty towels on the floor, dirty plastic bags, and the cleaning staff simply didn't clean that. Also there was rotten food on the beddroom from previous guests and they simply let that lying around for a full week. I complained twice but all they did was remove the dirty towels. 0 organised activities for guests. WiFi is bad. The Plus: The bar and the bedrooms


It was the best stay i had!! Really recommend to any other travellers.


This hostel had the most unwelcoming staff, especially when compared to other hostels. The staff member I dealt with almost came off as rude. He was not very helpful. The other staff members weren't that great either. It felt like they didn't want to work there. The hostel facilities were decent, nothing really stood out. Hostel definitely need to conduct social activities. There is no sense of community there.


Everything is fine except wifi.


Atmosphere was great at the downstairs bar!. Really good location, near public transports. Staff was really nice and the beds also very comfy.


Good location right next to metro or short walk to central station/town centre. Big room with nice bathroom and lockers. Staff not very welcoming but perhaps would be if asked more.


Advertised a a backpacker hostel but not ideal for backpackers. Breakfast is expensive and the kitchen is tiny (only fits 3 people). You have to hire everything if you want to use the kitchen which is inconvenient. This hostel is fine if you only want a bed


We enjoyed our stay with you. The wifi was pretty horrible, though. Very unreliable, reliable internet is so important to travellers so this must improve. I also didn't know there was a kitchen at the hostel until I stumbled upon it, which I would've loved to use during my stay.

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