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Smart Stay Hostel Munich City Reviews

Mozartstr. 4, 80336, Munich, Germany

Reviews & Ratings Explained


2399 Total Reviews
  • 70%Value For Money
  • 77%Security
  • 83%Location
  • 78%Staff
  • 73%Atmosphere
  • 70%Cleanliness
  • 72%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Would have liked to have at least some soap to wash my hands otherwise good value for money. Nice and helpful staff, clean rooms. Location also very convenient.

  • 1st Apr 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 25-30
  • (1 review)


A decent hostel in an okay location


Was nice and clean, but cold water..


we had no hot water for our entire time at the hostel and the staff didn't seem to care about it. Cleaners were quite rude, if we were still in the room and they wanted to clean. One cleaner tried to go to the bathroom when we said there was someone inside!

  • 12th Mar 2014
  • Novice Nomad
  • Anonymous
  • Wales
  • Female, 25-30
  • (1 review)


I only stayed one night, but weirdly you have to put a deposit to borrow some cooking gear, which is mighty inconvenient if you just want a cup of tea!


Only issue was the wi-fi wasn't fantastic. Not every part of our 6-bed dorm had it. Other than that though, excellent place! Nice and open lobby with a very helpful front desk. Comfortable beds and nice amenities in the room (good shower, and complimentary shower gel).


Nice hostel, great location: 20 minutes walk to the city center, helpfull staff with tips for restaurants, party etc. , unfortunately the shower wasn't hot enough

  • 1st Mar 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 25-30
  • (1 review)


I stayed for 4 nights and I believe that not once did anybody come and clean the room and the bathroom. The bathroom was especially disgusting. Pools of dried urine on the floor.


The hostel was quiet nice, well located, staff really helpful, but could be better cleaned.

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