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Smart Stay Hostel Munich City Reviews

Mozartstr. 4, 80336, Munich, Germany

Reviews & Ratings Explained

76%

Rating
2495 Total Reviews
  • 70%Value For Money
  • 77%Security
  • 82%Location
  • 80%Staff
  • 75%Atmosphere
  • 73%Cleanliness
  • 74%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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69%

Hostel is ok in general. Nothing out of the normal or special. The only annoying thing is that you need to pay extra for everything, including the wifi. Not the worst option, but probably not the best in Munique either.


91%

Gotta pay for wifi which sucks so much


29%

Unfriendly staff representative met us when we arrived (spoiled the first impresson). Further, paying for wi fi is extremely weird and constitutes poor customer survice. The same about towels. Room wasn't cleaned even once during 3 days stay, though it was full. No lockers in the room were available, we did not feel it was safe to leave our stuff in the room when leaving the hostel for the whole day. A lot of things could be done to increase customer satidfaction! e.g. free wi fi and towels


77%

The guest kitchen is small and not very nice. And you have to check out dishes from the reception desk. This is a really big hostel with not much character, but it has everything you need and its generally clean.


80%

Great place to stay in Munich! It was just outside the city center (10 minute walk or two stops on the U-bahn) and in a really great/safe area. It was World Cup season, so the bar area was crowded in the evening, but it was a great place to watch the games! A great place to meet other travelers too.


91%

No complaints here. Only spent 3 nights in munich. Staff were helpful. The place was clean and there's a bar downstairs with a huge common area (perhaps too big). Would stay here again


83%

Good location 2 seconds away from metro train, shops and laundry facilities the same distance, Great atmosphere and staff really helpful and reliable.


37%

You will find out multiple extra charges that are not obviously stated in the hostel description once you get to the hostel. You need to pay additional fees for wifi while most of the other hostels in the area provide better quality of wifi for free. I have stayed at two other hostels in Munich and compared to them the service of the staff and breakfast were the worst in the area.


37%

There is a Ubahn stop just down the street and that's nice. But this place was overpriced. They were going through some renovations, and maybe when they are done it will it will be better, but I would not stay here again. Also, the breakfast was not much more than toast and cereal and they wanted €5.90 for it!


86%

Average hostel. There was quite a bit of room in the 6-girl dorm I stayed in so that was nice!


74%

Very generic hostel. While you must pay for WiFi, it is quite fast and rather cheap: only 3 euros for 2 days. The beds are bunked, but the rooms are clean. Our bathroom shower didn't have very good drainage, even by European standards. The hostel was under construction on many floors while we stayed. Overall, a safe, clean hostel and not a half bad choice.


60%

Hostel is under construction. All the ways are being painted. Currently really messy. We were charged a lot for a very simple shared room.


80%

More of a hotel vibe than hostel. WiFi not free gotta pay. Comfy bed and blanket


69%

It's a centrical hostel but about the internet should be free on the hall and charge on rooms.


80%

Fairly good hostel. The downstairs bar area is fun but gets pretty rowdy at night (and some of the guests were a little rude to girls passing by). But it's close to the train station, clean, and comfortable.


77%

The location wasn't great - about 15 min walk away from the main part of Munich. The rooms were basic, but no complaints there. The atmosphere downstairs was really fun, and the noise didn't travel at all, so upstairs was still quiet. Overall, I'd recommend this hostel.


80%

Decent place, everything was clean and nice. The beds were extremely uncomfortable


71%

The hostel is about a 20min walk from the train station and about a 10min walk to the city centre. There is lots to see and do within walking distance of this hostel. Rooms were fairly clean with garbage a emptied daily. Staff was helpful and answered any questions we had, as well is gave us some suggestions for this to do in close by. You do have to pay for wifi, 7euro for 5 days of access. The lockers in the room are small, you could only fit a backpack and your valuables in them.


80%

We enjoyed our stay here a lot. Friendly staff and nice atmosphere. The beds were good and the bathroom was clean. Kitchen wasn't the best to use and the breakfast wasn't very good also. But everything else was well worth it.


60%

Be careful there is no free wifi available here you have to pay for the fee


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