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Smart Stay Hostel Munich City Reviews

Mozartstr. 4, 80336, Munich, Germany

Reviews & Ratings Explained


2832 Total Reviews
  • 78%Value For Money
  • 82%Security
  • 81%Location
  • 81%Staff
  • 76%Atmosphere
  • 81%Cleanliness
  • 76%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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it's clean, with own bathroom in shared bedrooms, 20 minutes walk till train station, quite close to Theresienwiese where the Oktoberfest takes place, it has a pool table, and a small kitchen...


The staffs are amazing, helpful and friendly. Locations are not far from the central, right next to the tube station and groceries. The lobby is spacious and cozy. Internet is available however, the password needs to be renewed for every 24 hours. It is a bit annoying having to log in with the unique password for each single time. Kitchen is too small and you need to pay deposits for cookware usage and need to obtained those cookwares from the reception. Dining table can only fit 3 persons.


The hostel was really clean and the staff were always helpful. The atmosphere is a bit lacking. It's close to the underground so it's easy to get around


Very clean hostel in a great location! Would definitely recommend to friends and come back here again!


Room 501 had damp issues. Mould growing on walls, wetness dripping from ceiling, bathroom flooding from shower. Only one of the staff on reception had good customer service. Wifi is incredibly slow and always drops out. Kitchen is small. No where for communal dining.


very surprised that the hostel is super clean and in one of the best location...simply awesome

  • 12th Jan 2015
  • Novice Nomad
  • Anonymous
  • Hong Kong
  • Mixed Group, 18-24
  • (1 review)


Very nice hostel and great location! The only "negative" comment would be there were no outlets in the room to charge phones or any other electronic devices.


Location is not so good. You need to walk for 15-20mins from HBF. If you use subway, you can get off at Goethe Platz but, it's not a center of the city.


The room was clean and good but just the drainage of shower room was so bad,water didn't go throw. It means the cleaning was not perfect.. Other was good


I booked an 8-person dormitory with my mom, brother and boyfriend. The beds were really nice and the room was clean and great, except for a couple of problems. There were not enough plugs in the room compared to the amount of people who were there so we all had to "fight" for the best spots in order to charge our cameras, phones and so on. Also, the flush from our toilet in the room was not working and the hole in the shower area was backed-up.


kitchen needs a good scrub up.


The hostel is perfectly decent if your main plan is to spend time in the city - it's clean and relatively well located. However, not much is going on in the hostel itself and the staff is very asocial.


The location is good, 15min walk from Munich Hbf. The staffs are nice and the facilities are ok.

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