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Smart Stay Hostel Munich City Reviews

Mozartstr. 4, 80336, Munich, Germany

Reviews & Ratings Explained

78%

Rating
2988 Total Reviews
  • 75%Value For Money
  • 82%Security
  • 80%Location
  • 80%Staff
  • 76%Atmosphere
  • 80%Cleanliness
  • 76%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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97%

I would go again!!! it was the best hostel that I stayed for a really good price. really nice that are hostels like this where you fell really glad.

  • 10th May 2015
  • Novice Nomad
  • Anonymous
  • Colombia
  • Female, 25-30
  • (1 review)


57%

The hostel was quite expensive for a basic dormitory bed the night I stayed. The breakfast was okay but a little expensive considering how limited in variety and cheap the products are. It is a large hostel and lacks charm and personality. The rooms and building were clean and the staff at the front desk friendly and helpful.


77%

The wifi really sucks! The signal is poor in many areas (including inside the dorms) and you have to login with a provided account and password every time because it logs you off after 3-5 mins of inactivation...


54%

The smell from the washrooms is unbearable, wifi is poor and there is a lack of activities. Fixtures in the rooms look run down and the luggage storage was a mess.


66%

You have to go downstairs to reception and leave a deposit to use any kitchen utensils which I've never seen before, and which I found absolutely ridiculous. Also the stove top in the kitchen doesn't work at all, you'll be waiting about 3 hours (not an exaggeration) for water to boil. Stayed in 2 different rooms - showers were totally different, 1 1good 1 terrible. Easy walk to HBF though.


100%

All staff were avail to help and kind. Thank you so much! ;)

  • 20th Apr 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)


54%

This hostel did not have a good atmosphere as a business seemed to have booked the hotel and the workers all claimed the common areas as work spaces. The community vibe was therefore difficult to navigate. It was not easy to make friends with such a business-oriented atmosphere. Otherwise the hostel was of decent quality. I enjoyed that each dorm room had its own bathroom to share.


89%

Great hostel. We stated in a dorm room and were very pleased. Definitely recommend this place!


63%

Good location, well connected, closest u-bahn stop is at few meters from the hostel in Goetheplatz and so is the bus 58 stop (few minutes and you're in Hauptbahnhof!). My room was newly and nicely decorated, very nude tones and basic forniture (common shelves, hangers, one table and poufs). Each bed had its own drawer below that (you can lock it with a padlock).

  • 8th Apr 2015
  • Novice Nomad
  • Anonymous
  • Italy
  • Female, 18-24
  • (1 review)


60%

Located about a 20-25 minute walk from the old city center, Smart Stay was a nice hostel with spacious rooms and comfortable beds. There was only one bathroom for 8 people, so it was often inconvenient. The internet was spotty and outlets were hard to find. The breakfast was good and included a lot.


60%

Was not the best place to stay, especially the wifi hardly worked at all in the evening.


69%

Well, the hostel is located only a kilo meter from the city, and very closer to a U-bahn station. That saves some time. But the wifi connectivity at the hostel sucks! they should change their NW systems or upgrade to a better band width plan...

  • 4th Apr 2015
  • Novice Nomad
  • Anonymous
  • India
  • Male, 18-24
  • (1 review)


80%

The hostel is very well located, with a underground station very close, the place is nice, and have restaurants at the neighbourhood. However, the only problem I had was the wifi not working so good ate the rooms, but at the reception it worked.


89%

staff very professional an imformative,,,,available to help good location,,excellent breakfast for the money I will return soon,, thanks to all staff / personnel


89%

-Super comfy & clean rooms -Hot showers -Great location -POOR//NO wifi signal above 1st floor in bedrooms -Highly recommend !!


80%

Great place to stay!


57%

Overall a pretty terrible place. Wifi was brutal, disconnected every 10 seconds. Large groups stayed there and many were school groups. Lots of kids. Staff were helpful but they had so many people to deal with that they were always rushing and busy.


71%

Wifi makes you want to pull your hair out. Very frustrating.


40%

This is not a hostel, it's more like a half star hotel. There's lots of little kids running around and there is no atmosphere. The kitchen is so small and you have to rent out your dishes 2 floors below and other people take them and you hunt them down. The wifi codes only last a day and they sign out every 30 seconds. Everything here was a pain, worst hostel we have been in over 4 months in Europe.


66%

I stayed 2 nights, but was booked in for 3. A guy smoked in my dorm out the windows. Telling staff did little to prevent it from reoccurring. Kitchen is very small but enough if there is no one else using it. Bathroom floor always had water everywhere (need a bath mat or towel at least). Wifi annoying with constant logging in.


(136 results)


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