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Smart Stay Hotel Schweiz Reviews

Goethestrasse 26, Munich, Germany

Reviews & Ratings Explained

72%

Rating
159 Total Reviews
  • 68%Value For Money
  • 78%Security
  • 80%Location
  • 72%Staff
  • 60%Atmosphere
  • 80%Cleanliness
  • 63%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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54%

The staff were unwelcoming


83%

Easy to find and a short walk from the bus/train stations & a good number of tourist sites. We were able to pay for the room and meal charges with credit card at checkout. The only issue we had during our stay was due to the lack of air con in the building. The city was experiencing a heat wave and the hotel ran out of portable fans. This resulted in a stifling temperature in our room (windows open) & complaints from my girlfriend. One of the housekeepers was able to provide a fan the 2nd night.


66%

A nice stay. The bald staff member (male) was extremely rude to us. Tried to find out information about where to go out and he was extremely rude I was actually very shocked. The rest of the staff were nice and greeted us however was overall quite a poor service. The room itself severely needed a fan, otherwise the daily cleaning was fantastic and great location.


91%

The hotel was reasonably close to the train station. It was spotlessly clean and the breakfast was substantial. The neigborhood looks rough, but it is because of ethnicity. We felt safe coming and going, even at night. We found the room to be quiet at night, but that was because we had the window closed. I don't know if there is airconditioning, but if not the room could be quite noisy at night with street traffic.

  • 13th May 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 41+
  • (1 review)


86%

For a basic hotel it was satisfactory




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