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The Burren Hostel Reviews

Lisdoonvarna, The Burren, Cliffs of Moher, Ireland

Reviews & Ratings Explained

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

Reviews of The Burren Hostel

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26%

very poorly run. rules not enforced. smoking in bedrooms. staff not flexible on opening of kitchen early to facilitate early client departures. kitchen not opened up at the stated time. 30 - 45 mins late opening. stained bed linen. reception is not manned 24 hours non-paying people were able to gate crash at the hostel sleeping in the sitting rooms, sofas or even in the bedrooms if they wanted to. not enough keys available for the bedroom. curtin covering the bedroom window was broken

  • Novice Nomad
  • 24 Sep 2011
  • Anonymous
  • Ireland
  • Male 25-30
  • (1 review)

Owner Comment (Show)
There was somebody at reception all night and myself joined the night porter at 6 am. Every guest has been made aware of the house rules. If guests don't follow them, we are happy to assist with any complaint as long as we are aware of it so that we can deal with it immediately. Non-residents were asked and forced to leave the premises when identified. Kitchen is not opened at night and /or earlier as it is easier for us to manage but tea and coffee were provided all night long in the tv area for the rugby game. Kitchen was not opened on time as we had to assist and provide care to a guest who was unwell in a dorm for 40 minutes. There was a sign at reception saying that reception would open at 8.30am with my mobile number on it though. This was the busiest night of the year at the peak of the matchmaking festival, and it is not representative of the work we try to do here. I understand you were not festival goers and sincerely hope that you will have the opportunity to come back one day and see the place on a better light. Kind regards, Cyrus, Manager

80%

Staff very, very helpful. Made several calls, on my behalf, trying to arrange a ride to the Cliffs of Moher. Kitchen facilities were great. Would have been nice if they would have at least had toast or cereal though. Wi-fi in room was great. It was quiet and peaceful.

  • Novice Nomad
  • 20 Sep 2011
  • mariesullivant3752
  • USA
  • Female 41+
  • (2 reviews)


76%

10am check out is too early.

  • Novice Nomad
  • 17 Sep 2011
  • Anonymous
  • Ireland
  • Female 25-30
  • (1 review)


100%

Realy enjoyed the scone and coffee on Sunday a.m. - nice touch.

  • Novice Nomad
  • 17 Sep 2011
  • Anonymous
  • Ireland
  • Female 31-40
  • (1 review)


56%

Your website needs maintenance. I booked a single room for 2 nights. I entered my credit card information, & the dates on my booking were changed and I had to redo everything. I immediately emailed the Sleepzone and received a reply, saying it would be sorted out. When I arrived, the man at the desk said there was a single room for 1 night & the 2nd night I'd have to share a dorm with 3 other women. Next morning he said I'd now be sharing w/5 other people. Not suitable for an older traveler.

  • Novice Nomad
  • 15 Sep 2011
  • Anonymous
  • USA
  • Female 41+
  • (1 review)


90%

Ronan was a very friendly reliable chap who is a credit to the company. We all thoroughly enjoyed our stay at Sleepzone The Burren and would recommend it in future.

  • Novice Nomad
  • 10 Sep 2011
  • Anonymous
  • Ireland
  • Male 25-30
  • (1 review)


93%

a locker beside bed for belongings

  • Novice Nomad
  • 10 Sep 2011
  • Anonymous
  • Ireland
  • Male 41+
  • (1 review)


80%

Hostel grand.But we booked and paid for 6bedroom dorm.120euro. And there were five of us. And they came and took the 6th matress out of the room when there were only 5 of us, even though we paid for the bed. Never got he 20euro back either. Bit cheeky I think.

  • Novice Nomad
  • 10 Sep 2011
  • Anonymous
  • Ireland
  • Female 31-40
  • (1 review)

Owner Comment (Show)
We would gladly have refunded the E20 for the 6th bed if the guests had allowed us to sell on the extra bed in the room - there was plenty of demand for it. These guests however wanted to keep the room private. Another group arrived with an extra person and as the hostel was full - we asked the first group if we could use their spare mattress and they said 'No Problem'. We didn't charge for the use of this mattress. We were just trying to accommodate the later arriving guests - sorry ! Sleepzone

93%

Roland was not only helpful but genuine and very conversational. It was a pleasure getting to know him and the Sleepzone hostels.

  • Novice Nomad
  • 03 Sep 2011
  • Anonymous
  • USA
  • Couple 41+
  • (4 reviews)


93%

We had a gread time at the Sleepzone The Burren und the Connemarra - Sleepzone as well. Thanks you very, very much, guys! Never stayed in a hostel with such amiable and helpful people bevore! It was nice to meet you and on our neyt Ireland-trip we'll stay at The Sleepzone for sure.

  • Novice Nomad
  • 03 Sep 2011
  • Anonymous
  • Germany
  • Couple 18-24
  • (1 review)

Owner Comment (Show)
Hi Michael Thanks to you guys for staying extra days in both locations...it was a pleasure to have you with us - and hope you can make it back soon ! Ronan, Farida , Cyrus

100%

Thanks to everyone at Sleepzone. Ever so helpful and nice. Enjoyed our stay and will definitely be back.

  • Novice Nomad
  • 03 Sep 2011
  • Anonymous
  • Germany
  • Female 41+
  • (3 reviews)


100%

Excellent location. Loved the open fire. Very clean. Staff were very helpful.

  • Novice Nomad
  • 02 Sep 2011
  • Anonymous
  • Ireland
  • Female 25-30
  • (1 review)


80%

very nice hostel, the living room is cozy, and has even a fireplace. there's a very big kitchen and a huge fridge. the only thing I would complain was that it was pretty cold in the whole hostel, approximately around 19 degree

  • Novice Nomad
  • 27 Aug 2011
  • Anonymous
  • Switzerland
  • Female 18-24
  • (1 review)

Owner Comment (Show)
That's Celsius - not Fahrenheit !

66%

French staff is not very usefull, unable to solve any problem. Anyway, the hostel is very nice. Staying here, you have a good base for trips around.

  • Novice Nomad
  • 25 Aug 2011
  • Anonymous
  • Slovakia
  • Mixed Group 25-30
  • (2 reviews)


50%

When we arrived, we were told check out was at 10:30 by the young woman at the front desk. When we went to our room the sign on the door read that we needed check out by 10:00. Staff needs to know important details as simple as a check out time. When I went into the our private bathroom. I discovered the shower head lying in the tub. It was broken and would not stay mounted on the wall like it should have. Needless to say, taking a shower was awkward. I will not stay at this hostel again.

  • Novice Nomad
  • 24 Aug 2011
  • Anonymous
  • USA
  • Female 31-40
  • (3 reviews)

Owner Comment (Show)
Check out time is 10 a.m. but the hostel was quiet and the receptionist was just trying to make things more relaxed for you... We've checked the shower head and it does stay mounted - but in any case if you had brought that or any problem to our attention we would have been glad to try to sort it for you. Sleepzone

80%

Everything was great.

  • Novice Nomad
  • 22 Aug 2011
  • Anonymous
  • USA
  • (Gender undisclosed)
  • (6 reviews)


We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
View all Cliffs of Moher Hostels
  • 83%

  • Overall Rating
  • From 36 ratings
  • 84%Character
  • 78%Security
  • 91%Location
  • 87%Staff
  • 79%Fun
  • 81%Cleanliness

Latest Review

  • 24 Sep 2011 (26%)
  • very poorly run. rules not enforced. smoking in bedrooms. staff not flexible on opening of kitchen early to facilitate ...
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  • Anonymous

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