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The W14 Hotel & Bar Reviews

16-22 Gunterstone Road, West Kensington, London, England

Reviews & Ratings Explained

87%

Rating
254 Total Reviews
  • 88%Value For Money
  • 88%Security
  • 88%Location
  • 88%Staff
  • 84%Atmosphere
  • 92%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

Free breakfast was excellent!!

  • 21st Jun 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)


66%

Air-con running all night and day, couldn't be switched off - annoyingly lound and causing dry coughs. Very loud hotel from the neighbouring rooms, closing doors, chatting and walking on the floor. Construction works from 7:30 am until late afternoon just in front of our window (where the curtains couldn't be fully closed) disturbing sleep an privacy. Breakfirst mediocre (no marmelade, horrible coffee, no boiling water for the tea, no eggs, no plain joghurt). Rooms in the basement very dark.

  • 3rd Mar 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Couple, 31-40
  • (1 review)


The reviews below do not count toward the property's recent rating.
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80%

The hotel is without elevators, so those who are with either heavy or many luggages please be mindful of it.. However the hotel's staffs are more thank willing to help us, just seek their kind assistance if needed...


91%

Great value for money, great room - very smart.


94%

Great find and very good value for money. More of a hotel than a hostel.

  • 16th Jan 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Couple, 18-24
  • (1 review)


89%

The W14 exceeded my expectations and was a really good value stay in London

  • 15th Jan 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)


57%

Check-in was cold and unfriendly, room was very small, neighbours noisy. But I guess that's what you get when you want to sleep affordable in London. The location is brilliant if you fly Heathrow.


100%

Very impressed with facilities and cleanliness.


89%

Really good value for money, rooms were modern and clean and the beds were some of the most comfy I've ever laid on, great nights sleep.


100%

I really appreciated the room upgrade. My room was extremely very well appointed. While the building is undergoing renovations, the upside is it had no effect on the quality of the stay. I appreciate the helpfulness and friendliness of the staff, which added to the enjoyment of this facility. The location in London is excellent being handy to two underground stations in on a lovely street in West Kensington.


80%

The wifi in room is bad, but the breakfast is delicious!


74%

The wifi in room is bad, others are fine.


94%

Really enjoyed my stay and would definitely return again.


91%

Lovely staff always wiling to help out

  • 6th Aug 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)


80%

The hotel is very close to West Kensington tube station (zone 2) with Sainsbury's supermarket nearby which is very good. It is located in an expensive residential area so it is quite safe even at night. The hotel itself is currently undergoing refurbishment so everything is new and clean. The shower is the best part of it. I would definitely recommend it.


74%

I WILL STAY AGAIN THANKS, JAMES IN IRELAND


77%

Since we visited the hostel during a period of general renovation the atmosphere and cleanliness were not at their best but the staff made sure to compensate for that and were really kind and helpful. I am certain that once the renovation is complete this will be one of the best places to stay in London.


51%

I was in this hostel a few days ago. Now there is uncomfortable situation. They repairs building inside and outside. Maybe after that this place will be great. Now there wasn't hot water in shower, from 7 am they drill and i couldn't sleep. Cleanliness in the bathroom left a lot to be desired. Location great, near to the center. On the corner is nice bar where you can drink something after 10 pm :-)

  • 24th Jan 2014
  • Novice Nomad
  • Anonymous
  • Poland
  • Female, 25-30
  • (1 review)


49%

Found footsteps on the floor, stains on bed - I consider that not clean enough. Water did not come down correctly from the shower, consider repairing. Window had basically half-inch gaps - impossible to close. We had 10% discount because refurbishment was in progress - but it was not advertised on the site, so it came as a surprise - not good. Door was left open one day by cleaning personnel, found open on return - not safe.


51%

This is not a hotel it is a hostel and an ongoing buildingsite. The breakfast was OK but the breakfast room was VERY crammed, not big enough for the number of guests. Guests had to leave their chairs to let others in to their chair all the time. The staff was not helpful and had a negative attitude. The kitchen was a very sad place, very dirty, the pots and pans were hardly usable and there were no cutlery or glasses. During my 4 daysstay it was never cleaned and probably not for a long time.

  • 24th Oct 2013
  • Novice Nomad
  • Anonymous
  • Sweden
  • Female, 41+
  • (1 review)


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