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Wake Up! Sydney Central Reviews

509 Pitt Street, Opposite Central Railway, Sydney, Australia

Reviews & Ratings Explained

91%

Rating
3558 Total Reviews
  • 86%Value For Money
  • 95%Security
  • 94%Location
  • 94%Staff
  • 88%Atmosphere
  • 91%Cleanliness
  • 90%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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97%

Awesome place to stay. Will go back for sure!

Owner Comment (Hide)
Hi there, Thanks for describing us as awesome! We look forward to your next stay at Wake Up. Cheers Dev Penney - GM

91%

Best hostel I stayed at during my travels. Could only have been better if it had a gym.

  • 17th Nov 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Hi there, We would so love a gym right here at Wake Up! Cheers and enjoy your travels. Dev Penney - GM

77%

Good, clean and modern hostel. Stayed in a private room which was spacious and clean. After having an issue with the shuttle bus service, Dev, the general manager, went above and beyond to resolve and make up for the issue which was much appreciated

Owner Comment (Hide)
Hi there, Thanks for writing us a review and I am really pleased that we were able to speak earlier regarding your stay and in particular the shuttle service. As I write this the decision has been made to terminate our contract with the shuttle company with the changeover next month. As discussed you are more than welcome to contact me ahead of your next trip to Sydney as I hope you host you here at Wake Up again. Cheers Dev Penney - GM

94%

The staff is very approachable. Overall my stay at hostel world was excellent !


94%

Private room with ensuite was great but on the pricey side

Owner Comment (Hide)
Hi there, Thanks for describing our ensuited private rooms as great! Only 12 of our 125 rooms are ensuited and they are in high demand. For something a little cheaper we have a few different private room types with share facilities. Something for everyone! Cheers Dev Penney - GM

80%

The rooms only had 1 light which made it difficult to sleep when others needed the light on

Owner Comment (Hide)
Hi there, All dorm rooms here at Wake up have a personal light box and power point next to each and every bed. We installed these in 2015 so that our guests could go about their business at night without bothering their fellow rooms mates. Our apologies if your room mates were inconsiderate and kept the main light on late at night. Thanks and please do stay with us again. Cheers Dev Penney - GM

100%

As The first hostel to stay in at the start of my trip this place has set the bar high!

  • 13th Nov 2015
  • Novice Nomad
  • Anonymous
  • Scotland
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hi there, Thanks for your full marks review! We really do aim high here at Wake Up and it is always pleasing when our hard work gets a mention online. We hope you have a wonderful trip and that you get the chance to return to us here at Wake Up in the future. Cheers Dev Penney - GM

97%

The best hostel I have ever tried. I spent three night in a double room with common bathroom. The hostel is big but quite and really organized. It is really closed to the Central Station. It is a bit far from the Circular Quay if you want to walk (35 minutes). The staff is really friendly and helpful! There is The Side bar under the hostel, really cheap and funny! Highly recommended!!

Owner Comment (Hide)
Hi there, We just love it when we get described as the best hostel ever! We look forward to your recommendations and hope to see you again soon. Cheers Dev Penney - GM

89%

A great hostel with fantastic location , a great start with beach walk plus really helpful staff. Cafe connected is excellent I tried the bar but such a good location was able to access other areas. Good sound proof couldnt hear late nights from 6th floor. A very busy hostel but all staff very helpful I can imagine a great place to work.


94%

Well equipped clean hostel - lots of events and easy to participate and make friends if you choose to.

Owner Comment (Hide)
Hi there, A big thanks for mentioning our well equipped and clean kitchen. Our team of dedicated housekeepers go to great lengths to ensure it is always at its best and I know they will be pleased to see your review. Thanks also for mentioning our events and activities. Our aim has always been to create a welcoming and fun environment where people from all over the world can meet and make friends!!! Cheers Dev Penney - GM

100%

I had a very good stay at wake up. The staff were very friendly and reception was open 24/7. Always somebody there to help you out. The hostel was very clean, and cleaned often. The hostel is really fun, offering lots of day and night activities. Which was great for a lone traveler, was very easy to meet new people. It's also very central, was easy to get to all the main attractions. Would defiantly stay again.


100%

Way better than bounce!!!

Owner Comment (Hide)
Hi there, We love being compared with the best so a big thanks for your vote of confidence! Cheers Dev Penney - GM

100%

This is the second time we have stayed at Wake Up and we still consider it to be one of the best (if not the best) hostels in Sydney. It might be a little bit extra than other nearby hostels but you definitely get what you pay for. The hostel is very clean, spacious and offers great deals for drinks and meals at Side bar. The staff are always friendly and helpful and the onsite travel desk is great to assist with all your travelling needs.


89%

We stayed at Wake Up! only one night just on our way. Location very central, really easy to find and so convenient. We stayed in a double bedroom, quite big, not so noisy for a Monday night (big party at the bar downstairs), bathroom and showers were ok. We had towels and soap which was very nice. The staff was very friendly! Liked the free coffee at the café and the free 24h Wifi.


80%

Very nice hostel, with good location. The negative site is that the air-condition in the room can't be turned off without asking somebody at the reception (in our case this option also didn't work out) and the Wi-Fi INTERNET, which can be only used upon the (for my sense high) payment.


100%

Had a great nights sleep every night, great location. Excellent time

  • 8th Nov 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 41+
  • (1 review)


86%

Great location. Good activities. Walking tour. I am staying again here in a few days. Thanks


94%

Free Wi-Fi should be a thing there. Every traveller needs to connect to it.

Owner Comment (Hide)
Hi, Thanks for your feedback on the wifi here at Wake Up. While it is still very much a paid service, it is cheap and very fast. As an alternative guests have complimentary use of the eight reception internet pcs 24 hours a day! Cheers and thanks again for your excellent review. Dev Penney - GM

100%

Great hostel with access to everywhere in the city either by walking or train. The cleanest hostel i've ever stayed in and great staff. Very pleased with my stay here and would recommend to everyone.

Owner Comment (Hide)
Hi there, Glad to hear you were very pleased with your stay! Thanks for mentioning our cleanliness and great staff. Cheers Dev Penney - GM

97%

Odd hostel layout to meet people

Owner Comment (Hide)
Hi there, Thanks for giving us a great review score! Here at Wake Up we really go out of our way to put on great activities and events with the sole aim of making it easy for guests to meet each other. It is pleasing that you mentioned this online! Cheers Dev Penney - GM

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