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Wake Up! Sydney Central Reviews

509 Pitt Street, Opposite Central Railway, Sydney, Australia

Reviews & Ratings Explained

88%

Rating
2901 Total Reviews
  • 81%Value For Money
  • 93%Security
  • 94%Location
  • 90%Staff
  • 87%Atmosphere
  • 87%Cleanliness
  • 87%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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77%

Pretty decent place. Very central location and helpful staff!

Owner Comment (Hide)
Hi there, Thanks for taking the time to leave us some feedback. Glad you noted the helpfulness of our staff. They will be please to have gained another mention! See you next time your in Sydney. Cheers Dev Penney General Manager Wake Up! Sydney

86%

In my opinion the only disadvantage is, that you can`t go to another floor with the keycard. If you`re not changing the number with people you met in the hostel, you can`t just go and knock on the door.


80%

Great hostel! Fun staff, good bar and clean rooms.

  • 1st Dec 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Hi there, Love your words! GREAT, FUN, CLEAN!!!! Couldn't think of a better combination in a hostel. Enjoy your travels. Dev Penney General Manager Wake Up! Sydney

86%

Not all rooms have plugs by the bed which was inconvient. Staff were lovely, rooms are well maintained and clean, kitchen was good however wifi is not free.

  • 28th Nov 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


94%

A very good hostel. We only had 3 plug sockets between 6 and one of these was halfway up the wall. No individual reading light. The 6 bed mixed dorm was a bit cramped with 6 girls. Very clean, bar, cafe, laundry, one houf free wifi. 2 mins to central and a free city bus up to circular quay.

Owner Comment (Hide)
Hi there, Thank you for leaving us a review. We have installed an amazing light & power point combo box next to each dorm bed in 99% of our dorm rooms but due to an issue at the manufacturer we fell a few rooms short. My apologies as you must have been in one of these rooms. Thank you for mentioning the cleanliness. Our Housekeeping team will be pleased! Regards Dev Penney General Manager Wake Up! Sydney

94%

Top notch hostel with a lively atmosphere. Would stay here over Base of you're looking for a good night out.

Owner Comment (Hide)
Hi there, Thank you for your kind words! We strive to receive reviews like yours so the team is always pleased when they come through. We look forward to seeing you back here at Wake Up! Sydney in the future. Cheers Dev Penney General Manager Wake Up! Sydney

100%

Wake up is amazing!!!!

  • 27th Nov 2014
  • Novice Nomad
  • Anonymous
  • England
  • Mixed Group, 18-24
  • (1 review)


69%

Beds were not tide up when we arrived at 10.30am. Had to wait till 3pm! Only 1 hour free wifi.

Owner Comment (Hide)
Hi there, Thank you for taking the time to leave us a review of your recent stay here at Wake Up. With check in time our aim is to always get guests into their rooms ahead of our mid afternoon checkin time. Some days though it can be very difficult due to the high numbers of guests checking in & out. As a valued guest of Hostelworld we offer an hour of free wifi. It is disappointing that you were unhappy with this gesture of goodwill. Dev Penney General Manager Wake Up! Sydney

86%

Staff were excellent position was great next to central train station which allowed us to catch the train out to the airport

Owner Comment (Hide)
Hi Thank you for taking the time to leave us a review. So glad you enjoyed your stay. We pride ourselves on having great reception team, and they were stoked to see your review. Next time your staying in Sydney feel free to give us a buzz, we also provide a great shuttle bus service to and from the airport as an extra convenience . Cheers Wake Up! Management.

97%

Im Australian and paid for my stay in $AU. I dont understand why the deposit has to be paid in American dollars. It adds an international transaction fee to my payment. The only negative point about my stay.

  • 26th Nov 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Gday Mate Thanks for leaving us a review, really glad you enjoyed your stay with us. Please understand that the deposit paid was not charged by us here at Wake Up! but by the online travel agent. I'm glad it didn't affect the awesome experience you had here. Regards Wake Up! Management

86%

Great place, excellent location. Would be great to have more power sockets for charging mobiles in the rooms.


91%

Slightly more expensive than most of the hostels i stayed in but well worth it! The rooms were great and clean, the bathrooms were nice, the bar downstairs was ace and the kitchens were big and well equipped.

Owner Comment (Hide)
Hi there, Thank you so much for your great review! It is pleasing that your enjoyed our facilities and I know that the staff at Side Bar will be thrilled with their special mention. We really forward to welcoming you back to in the future. Cheers Dev Penney General Manager Wake Up! Sydney

80%

Friendly staff and clean rooms. Due to the size of the building and amount of rooms it felt a little intimidating at first. Plenty of opportunities to meet new people and good bar. The location is great only a short walk from darling harbour and right next to Chinatown. I would stay there again.


97%

Fantastic place to stay! I was alone and felt so safe! I will be returning here again!

Owner Comment (Hide)
Hi Thank you for taking the time to leave us a review! We pride ourselves on being a security conscious environment as well as a great social place to meet new people. We often have a lot of solo travelers from round the world, and we want to ensure their safety when they are parting with us. We look forward to seeing you again! Wake up! Management.

100%

Great hostel, good location. Offer free vouchers for breakfast and 1h WLAN with every stay.

Owner Comment (Hide)
Hi there, Thanks you so much for your great review! We look forward to seeing you back here in future Cheers Dev Penney General Manager Wake Up! Sydney

86%

As hostels go, this one is top of the heap. Good location, good facilities, and a few good opportunities to meet other travelers. Access is easy via the airport train, and the proximity to the major CBD tourist attractions was a huge plus. The decor and facilities are pretty modern and kept in good condition. They do charge for wifi, which I've found to be common for hostels in Australia. Get a prepaid SIM with data for your phone instead.

Owner Comment (Hide)
Hi there, Thank you for taking the time to share your Wake Up! experience after your recent stay here with us. I know that all our team here will really appreciate your very positive comments. We look forward to welcoming you back here in the future. Cheers Dev Penney General Manager Wake Up! Sydney

80%

Central location directly at the train station, lot's of activities possible and a nice welcoming brochure handed over during the check in, silent rooms, but the bathroom could have been a bit cleaner and there are not a lot of plugs in the rooms.

Owner Comment (Hide)
Hi there Thanks for leaving us a review! We truly appreciate all feedback from past guests! I'm glad you went along to our activities, it's definitely the best way to meet new friends. We pride ourselves on having quiet rooms yet a great party atmosphere, glad you noticed ;) My apologies you witnessed our bathrooms in a state other than perfect, That's not normal here and I'm sorry we had dropped the ball during your stay. I hope we can accommodate you again soon. Wake Up! Management

60%

3 day stay in a 6bed room. Noisy, crowded, basic and congested rooms and very very basic bathrooms. only one wash-basin with hot water among 5, on the fifth floor.

Owner Comment (Hide)
Hi There, Thanks for taking the time to leave us a review. Its very disappointing to hear your impression of our accommodation. We are certainly a very large and busy hostel but in our experience it has been one of our best attributes. We often get extremely positive feedback on how easy it is to meet people here. I am surprised by your comments on our bathroom facilities, we haven't heard that before. However we still really appreciate your feedback. Wake Up!

100%

I would def stay at Wake UP! again. It is located right at the Central Train Station, so it is easy to find, if you arrive by train, which I recommend. The shuttle service takes a while till they pick you up (I had to wait for about 2 hours!). With the train it is also cheaper and faster (only a few stops) to get from the airport to the city and back. The staff was very friendly and gave good advice. All facilities were very clean. Even tho it is a big hostel it is easy to meet people.


89%

great place in the city next to the main bus station. staff are nice and helpful and its a great place to meet people as a solo backpacker. a bit pricey compared to other hostels in the area but its clean and fairly modern. lots of facilities even have free tours of the city but would be nice to see australians run the tours and give more information on the areas.

Owner Comment (Hide)
Hi There, Thanks for leaving us a review after your stay here at Wake Up! It's nice to hear you enjoyed your stay with us, and we appreciate your feedback on the walks. I'm glad you went along to our activities and thought you could do with some more information, i have taken that on board and will review the guides info for each walk :) Wake Up! Management

(154 results)


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