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White Birch International Hostel Reviews

No. 186 Nan Hu Road, Urumqi, China

Reviews & Ratings Explained


117 Total Reviews
  • 65%Value For Money
  • 69%Security
  • 73%Location
  • 85%Staff
  • 78%Atmosphere
  • 51%Cleanliness
  • 62%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Yes the hostel is not clean. You do get a sheet set when you check in and there are lockers in the rooms. The staff are friendly and a lot of English is spoken. There is little choice in Urumqi and the location of this place is good, especially if you just need a bed for the night. Very close to Carrefour and places to eat. About 40rmb in a taxi to the airport. One Western toilet downstairs, otherwise Chinese-style all the way.


Helpful staff, bathrooms not clean, good place to meet travellers. Don't follow the instructions in the binder for buying a bus ticket to Almaty unless you have a few hours to waste!! Ask them for the card for the bus station instead.


Location is pretty good. Buses to museum, bus and train station and bazaar nearby. Very friendly woman with great English at front desk. Male staff member not as knowledgeable and organized. Good common area with decent wifi. Rooms and bathrooms in pretty poor condition and no air conditioning. Would still recommend though.


Felt like a typical hostel so no complaints. The room had a lock, although I did book a 4 bed dorm I was given the 8 bed dorm as it was assumed that I preferred a room with a lock. It wasn't the cleanest place I've been to, but acceptable for Chinese standards. Location was great, very easy to get around the city from there and not too far from the air port. Staff were friendly and helpful from my dealings, although it will help if you know a little Chinese. a great cheap place to stay.


Really helpful staff, cozy atmosphere. Close to a park, Carrefour and busses. Sadly no working aircon in my room, so it got a bit hot.


Good hostel for travelling through. The staff were super enthusiastic and helpful and even hosted a tea party for us but gave us incorrect information regarding buying train ticket, and wouldn't help us book it online. Dorms were spacious and comfortable but dirty. Tissues under the bed , piles of dust everywhere. Showers were not too bad. Only western toilet- not cleaned daily. Good atmosphere, a few friendly foreigners. Guide book available. Good wifi in most areas.


Albeith not in the center, almost evrything I looked for was around the corner, including: train booking office, Bookstore with maps; bank for changing money, post office. Hence for me was is the best possible location as it made to organise my onwards cycling trip very easy. Not at least of the friendly help of the staff.


improve cleanliness in the room (our was quite dusty)....and materax and pillows were "chabuduo". very nice the livingroom at the first floor, but the toilets smell was sometimes very bad! :) we asked how to reach the airport and we were suggested to go to the hotel from which buses to the airport leave once per hour for 20 yuan/person.... but the taxi is supposed to be not more than 30 kuai (according to baidu.maps)!!

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