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Wombats City Hostel Vienna - at the Naschmarkt Reviews

Rechte Wienzeile 35, Vienna, Austria

Reviews & Ratings Explained

90%

Rating
11427 Total Reviews
  • 89%Value For Money
  • 92%Security
  • 91%Location
  • 90%Staff
  • 87%Atmosphere
  • 89%Cleanliness
  • 89%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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83%

Expensive breakfast Nice location

  • 27th Mar 2015
  • Novice Nomad
  • Anonymous
  • Colombia
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Thanks for your feedback:-) We are trying to offer a very extensive range at breakfast and , compared to Viennese prices, the price of our brekkie is unbeatable, it would cost about three times more anywhere else. We are sorry that you thought it was too expensive, but we can only keep the good quality and broad range with a certain minimum price.

91%

good experience, clean rooms and good location.


100%

Front desk girl was very nice and helpfull. Also she was really hot. The one with black curly hair. Haha

  • 20th Mar 2015
  • Novice Nomad
  • Anonymous
  • Mexico
  • Male, 25-30
  • (1 review)


86%

The staff were very helpful and outgoing and I truly enjoyed my stay there in Vienna.


100%

It will be better if it's cheaper when I pay for more than 3 days.


83%

Slightly soulless but good location, helpful staff, showers hot and powerful. Only negative was the sheets were quite dirty but if I cared that much I probably could have changed them.


89%

Staff was really nice and helpful. Rooms are comfy and spacious but the bathroom in our dorm wasnt cleaned everyday. But all in all good price value.


80%

The hostel is really big and more like a hotel - so if you are looking for a more cosy and interactive atmosphere this is not really the place. However, the staff were very helpful with recommendations for eating out and activities and the hostel is in a really good location. The breakfast was a useful option to have too and all the facilities were good.

  • 18th Mar 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


94%

This is without a doubt one of the best hostels I have stayed in. Check-in process was smooth and we were given a free drink token each with was a nice touch. When we went up to our double room i was surprised by the size of it and view out the window. The en-suite shower was perfect for recovering after the journey/night before. Location is incredible next to the Nachtmarkt and a connected subway station. Overall great value for money and i would absolutely stay here again when in Vienna.


89%

Great place to stay. Loved the walking tour! The dorms were nice and the lockers were a good size, but our door was difficult to close and sometimes opened accidentally. The kitchen was a little underequipped (pot lids and knives were particularly hard to find) and needed to be cleaned more regularly, as a lot of guests clearly weren't washing up after themselves. Otherwise it was great. Clean and well located, with friendly staff and lots of info about the city and surrounds. Would visit again!


80%

Nice hostel in a good location. Unfortunately, you have to leave an ID at the reception in order to get the card to access your room.

  • 16th Mar 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 31-40
  • (1 review)


83%

the hostel's condition: bed, toilet, room was excellent. so good it was like a hotel. it was also easy to find and very near the metro. but the staff were very unprofessional and do not seem to be very knowledgeable: asked them to recommend a place for a day trip and one lady staff gave an attitude ("I can only give you train timings, i wouldn't know about all those", rolls eyes etc.") and seemed exasperated we asked them questions at night (10-11 pm) minus the staff, the hostel was amazing!

Owner Comment (Hide)
Hey there! Thank you very much for your feedback. Regarding the staff attitude: we are very, very sorry for this incident and will talk to the respective staff about her attitude in order to improve our service in the future! Safe travels and lots of greetings from Vienna:-) Sophie Manager wombat´s Naschmarkt

80%

Big and impersonal, with many large school groups. Pros: dorms and bathrooms are spacious, clean, secure and quiet. Cons: nowhere to relax as the dining area is just for eating (kitchen is cramped and untidy) and the lounge area stinks of cigarette smoke because people literally smoke right in front of the entrance (which has automatic doors which are of course, always open). The staff go through so many guests per day that you feel like just another number. Good as a base for Vienna though.

Owner Comment (Hide)
Hey there! Thank you very much for your feedback; in order to improve we will rebuild our whole lobby and bar area in the next months s that we get much more space to relax and chill out:-)

89%

The only problem is that the kitchen is above the bar so to reach it you need to go through people drinking. Nevertheless, everything is excellent, good beds, clean bathrooms and good location.

  • 15th Mar 2015
  • Novice Nomad
  • Anonymous
  • Uruguay
  • Female, 25-30
  • (1 review)


94%

Hostel security is pretty good. However, we would recommend the use of card keys to access to the elevator and corridors. A man, who was not staying in the hostel, entered behind us and follow us to the area of our bedroom. We got really scared. The hostel staff was totally helpful! We sent an email from the room and they came immediately to check out the situation. Great hostel, nice bar, great atmosphere. 100% advisable!


94%

If you clean the room sooner, it will be better!


89%

After 10 p.m., when you are having dinner in the dinnig-room, it' s very noisy because of the noise of the bar.

  • 14th Mar 2015
  • Novice Nomad
  • Anonymous
  • Spain
  • Female, 31-40
  • (1 review)


100%

Perfect hostel to visit the city! Clean, close to the metro, spatious and with a lot of facilities. Naschmarkt is just in front of the hostel and this adds value to it!


94%

The bar down stairs had a great atmosphere, would defiantly stay again


91%

The staff was extremely helpful! They gave us a map and some tips about the city! The Hostel has also an amazing bar! I'm quite happy with my stay!


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