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Youth Hostel Firenze 2000 Reviews

Viale Raffaello Sanzio, 16, Florence, Italy

Reviews & Ratings Explained


328 Total Reviews
  • 57%Value For Money
  • 83%Security
  • 73%Location
  • 83%Staff
  • 57%Atmosphere
  • 73%Cleanliness
  • 50%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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It was very hot everywhere but that night I thought I may die as there was no window or fan..I was not aware of air con. Or how to access it or pay for it. It was like being in a concrete oven.


When my friend and I arrived, we were told we could use the WIFI for €1 each per night, which wasn't a lot of money but thought it was a bit cheap of them, seeing as the WIFI connection wasn't that great. Then when we tried to turn on the AC, we couldn't. We were then told that was extra too, and would cost €2.50 EACH per night, which I didn't understand. There was no hand soap offered in the bathroom, so I had to shell out money for that too. Too many extras and poor location. Too annoying.

  • 23rd Jun 2015
  • Novice Nomad
  • Anonymous
  • USA
  • All Female Group, 25-30
  • (1 review)


After backpacking Europe for 2 months, this was by far the WORST hostel we've ever stayed at. Besides the staff being completely obnoxious liars, they charge you 6 euros a night just to use the air conditioning that's already in the room!! They also charge you for wifi that barely even works. The reception closes at 7pm so if your daily wifi runs out after 7, you're pretty much screwed until the next day. I would rather sleep on the street than stay here again.


This hostel was really friendly and helpful. A 2 minute walk down the road and you'll find a restaurant called osteria (recommended by staff) it was absolutely delicious. Best I had in Italy. The bus 12 and 13 we found were horrible and slow. However, if your of average fitness or do not hold any injuries, you can basically walk to where ever you need to go in florence.


The worst experience EVER! We stayed during winter and our room had window that didn't seal properly and led the cold in, so we slept freezing our asses off. Adding the fact that the heating was only available at certain hours at night! We got sick and ruined our stay in Florence. Beds were not beds! They were folding camping beds! They say towels are included but instead they give you a piece of thin fabric!! They charge extra for internet every 24hrs, imagine that !!! And it sucks!


The staff from check in to check out were friendly and helpful to everyone they dealt with, all with excellent language skills. The location of the hostel is outside the historic centre of Florence but there are a number of interesting routes to walk into the centre along both sides of the Arno or there's a good bus/tram service. Very convenient to a big supermarket (big plus!) with a good selection of local cafes, bars and restaurants without the crowds or prices of central Florence.


I really did like the private rooms. Everything was pretty awesome. Easy to find, however the only thing I was a little shocked about was the charge for the use of WiFi. Although its just 1 euro, backpackers are always looking for that budget experience. Haha. However you take it.


Staff were not welcoming and although they weren't rude they didn't offer any help. AC you buy not per room but per person. Reception hours were terrible with closure at 7:30pm. There was no kitchen and the area the hostel was in was not very friendly or safe in atmosphere, however that was the only way to eat. We were in a double bed room yet the mattress was only two singles pushed together with double bedding. Would not reccommend or return, spend a bit more and stay somewhere else!!


Hostel was nice. We had a private room. Unfortunatelly you have to pay additional fee for wi-fi and there is no breakfast. In general it was ok.

  • 12th Jul 2014
  • Novice Nomad
  • Anonymous
  • Poland
  • Female, 25-30
  • (1 review)


Though this hostel was a little out of the way (but still entirely accessible), it was one of the nicest hostels I have stayed at, and reasonably priced too!


It was easy to get there and the staff were very nice and helpful. Would recommend it to others.


The reason I chose this hostel was simply for the price as Florence is pretty expensive. Therefore in the context of things I can't complain too much. However the location wasn't great as it is about a half an hours walk from the centre. Plus our room did smell of damp and the window had some strange net with a tiny square you could open that looked like something you'd find in a bird cage. Therefore getting natural light into the room was a big problem. The shower was great though.


I liked this hostel very.much. Personnel is very responsive. One minus is that hostel needs one document as deposit for key but it's not crucial.


Very friendly staff, location is good but not perfect, by foot it takes you about 20 min to the historical center, but a supermarket is very close! Unfortunately there is no kitchen in the hostel, but cute sitting areas in and outside!


The directions may seem confusing to get to the hostel on foot, but it is a quick walk, and an even shorter (and simpler) bus ride. I would not say that it is a good value for the money, because you do not have access to wifi, breakfast is just a prepackaged croissant, and there really isn't any hostel culture. It was a nice clean place to sleep, and the location is in a quiet area, but that is about it. It was fine but I would probably book with someone else next time.


A disgusting little place that is a good 45 minute walk from anything worth seeing. Great you have your own room and bathroom but towels and wifi were extra and my bedroom had bugs in it. There was not a place to cook anything and my room was not at all clean.


The room we had was cold, damp and had a mouldy smell to it. We asked if it was possible for heating to be turned on but unfortunately it couldn't be. Despite our room the staff were very helpful and friendly.


I have had a wonderful stay with them .


Service was very good and rooms clean and comfortable.

  • 12th Apr 2014
  • Novice Nomad
  • Anonymous
  • Finland
  • Male, 18-24
  • (1 review)


Location is about a 30 minute walk from city centre. Not much around the neighborhood. We had a triple single room which was quite small. The room was cold

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