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Zhangjiajie Zhongtian International Youth Hostel Reviews

4F, Zhongtian Building, Fengwan Junctions, Ziwu Road, Zhangjiajie, China

Reviews & Ratings Explained

71%

Rating
234 Total Reviews
  • 65%Value For Money
  • 73%Security
  • 80%Location
  • 71%Staff
  • 71%Atmosphere
  • 69%Cleanliness
  • 67%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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57%

The bathroom could have been cleaner and when you took a shower the bathroom floor got flooded. The young girl and guy at reception were nice and helpful! Felt secure, although the room lockers didn't seem very sturdy. I rated the atmosphere poor simply because there weren't really any other westerners around.

  • 15th Oct 2014
  • Novice Nomad
  • Anonymous
  • Finland
  • Male, 18-24
  • (1 review)


69%

the room ventilation is poor because no window access to outside


46%

The stuff didn't know English too much, only the necessary part for the check in and check out. The rooms were really poor, the floor was looking dirty and so are the walls. The bathroom was not good either, once you take a shower, everything is floated. I stayed there only one night, and it was too much time for me. they have nice sitting area but I think they should fix the rooms before.

Owner Comment (Hide)
The day you lived in, the sewer of our hostel was under repair, I am sorry for the inconvenience. We accept your criticism about the floor and walls, we will fix all the rooms this month. Thank you for your criticism!

100%

I enjoyed my stay in this hostel. The illustrated direction info they send to me is very useful, the staff there is very helpful and help me made a good plan in Zhangjiajie, even exact in hours.

  • 12th Sep 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)


74%

Really enjoyed our stay here.the hostel is very damp but it's obvious why- the environment is very humid. The location is fantastic and the food is very reasonably priced (you can order food that is not on the menu- other food in the park is ridiculously expensive).

  • 11th Sep 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Mixed Group, 41+
  • (1 review)


69%

The Bus dropped us right in front of the hostel. It is nice and met friendly people but it is nothing special.


66%

Overall a decent hostel, but I was specifically unhappy with one staff member. A young girl who we asked for a store that sells camping utensils. She first denied that that kind of store exists in Zhangjiajie, then after I looked for it myself and showed her she refused to call or help me find the location. Other staff was more helpful. Those guys could use some more competition. That can perform miracles in terms of staff quality.




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