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Zhangjiajie Zhongtian International Youth Hostel Reviews

4F, Zhongtian Building, Fengwan Junctions, Ziwu Road, Zhangjiajie, China

Reviews & Ratings Explained

76%

Rating
319 Total Reviews
  • 78%Value For Money
  • 80%Security
  • 75%Location
  • 85%Staff
  • 74%Atmosphere
  • 68%Cleanliness
  • 71%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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69%

The room was very cold, the ac would really only work on an auto setting(meaning it kept turning off), it was also wired such that removing the room key would turn it off. The hot water would only heat with the room key as well, and it didn't last very long.


66%

Though the staff were very friendly the hostel itself felt very dirty and run down. There was no toilet seat on the toilet and a lot of things were broken. This place is perfect to meet fellow travellers but has very little comforts enticing you to stay any longer than needed. Though the place has a pool table and a common room the staff relax there so it feels a little intrusive if you want to relax there.

  • 11th Jan 2016
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


80%

Good english speaking staff. They can give more information about Zhangjiajie and around.


51%

This hostel was dirty inside our room and in the common areas. There was no toilet seat in the bathroom, the 'mattress' was a blanket folded in half and the shower curtain was broken and since the bathroom wall was just a huge window you were exposed to the rest of ZhangJiaJie. Many of the hallway lights didn't work which was creepy and the woman at the desk was really rude, I waited for 5-10 minutes before I asked if she would acknowledge me. We left after 1 night and stayed elsewhere.

  • 3rd Jan 2016
  • Novice Nomad
  • Anonymous
  • Australia
  • Mixed Group, 18-24
  • (1 review)


71%

Hope that you will install visa or mastercard system in the hostel, that would help alot for outside visitor.


69%

Basic hostel. The rooms are clean and comfortable but the bathroom is pretty rough, even for China. A 10 min taxi from the Tianmen Mountain departing station. The staff were very helpful. Ok place for a short stay.


60%

Average to bad place to stay. On the good side: friendly staff,ok price. Things to improve, could be cleaner, way to cold on autum / winter, (in private two bed room) the shower is right on top of the toilet, will wet all over the wc and floor. Bring your own sandals, towel, toilet paper. Beds are steel hard! The "sister" hostel inside the park more of the same just worse. is sad, good location just way to old and uncomfortable.

  • 26th Nov 2015
  • Novice Nomad
  • Anonymous
  • Mexico
  • All Male Group, 25-30
  • (1 review)


63%

Was a good location to stay in the city Zhangjiajie. Streetfood is served just around the corner of the hostel. Stayed in the 4 bed mixed dorm, ensuite bathroom. Room wasn't really clean and the bathroom was dirty. Shower definitely needs to be replaced.


66%

we stayed here two nights. Room for four was basic but OK. Shower is combined/above the toilet and small. Safety could be improved since there is just a simple hanglock on the doors and everyone can enter the rooms without passing the reception...The staff was helpful tough and the atmosphere nice.


94%

Really cool roof top hostel. Staff Cinderella and Vincent were very friendly! We had a lot of fun hanging out. The rooms on the first floor are cleaner than the ones upstairs, FYI. And the laundry is hung to dry, so plan accordingly if you're pressed for time


80%

Overall a nice stay, but just average. The staff was very helpful and friendly, actually the staff was amazing. They were also very hospitable. The location was a little hard to find given the directions from hostel world. The food and drinks were a tad too expensive for my budget. I would still recommend this hostel to anyone.


83%

nice place, staff give a lot of info about the park and directions. WIFI is good. cleanliness is not the best. Common are is great and have kitchen you can use. close to many restaurant and food street places.


43%

rooms very small, the bathrooms not clean, one could not be closed, the other one had a broken shower. all in all the hostel needs to be renewed. The sister hostels in the national park and in Wungyuan are even worse. The one in the park is a wet whole, unhealthy and bad service!


69%

This place is in an amazing national park, but it's hard to find if you are walking around. Don't wait until it's getting dark to find it, you could end up lost in an isolated part of the park and have to spend the night outdoors.


91%

The staff were very helpful with organizing the trip to zhangjiajie national park and with every other question I had. Good location with a good supermarket 30 seconds from the hostel and a bus station two minutes walking.


83%

Cheap and easy to get to from the stations. It's a great place to get a mate for your visits to Tianmen mountain and the national forest park. The staff could not be any nicer and more helpful! Could have been a bit cleaner but it wasn't awful.


71%

Good hostel to stay at before heading to Zhangjiajie. Decent dorm rooms and good social area (also where wifi was strongest). Staff helpful with sorting your trip. Cleanliness could be improved greatly. Rooms are fine but after eating the hostel food they put the dishes in cardboard boxes and leave them there and we saw rats climb up to the box and eat the food scraps off the plate - disgusting!

Owner Comment (Hide)
I'm glad you enjoy our help, and I have informed our reception desk to improve the dish cardboard boxes, preventing the rats from it, I'm sorry for this inconvenience.

60%

Hostel was somewhat difficult to find. Signage not prominent or clear.


89%

Nice hostel, good mood, people are nice and really helpful! Location is a bit far from bus and train station


77%

Located in the heart of Zhangjiajie city with a helpful staff that will gladly show you how to easily get to nearby attractions like Tianmen Mountain or Zhangjiajie National Park. Not the liveliest place but it's homey and the facilities are clean enough for use (squatting toilets only though). Lots of nearby restaurants and markets. They'll also send your bags to their Zhongtian sister hostel inside the national park for a small fee, convenient if you want to stay in the park at all.

Owner Comment (Hide)
It's our pleasure to serve you a good stay and trip :) Wish you nice trip

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