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Zhangjiajie Zhongtian International Youth Hostel Reviews

4F, Zhongtian Building, Fengwan Junctions, Ziwu Road, Zhangjiajie, China

Reviews & Ratings Explained

75%

Rating
218 Total Reviews
  • 78%Value For Money
  • 78%Security
  • 77%Location
  • 71%Staff
  • 74%Atmosphere
  • 72%Cleanliness
  • 72%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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89%

The staff is very friendly! The atmospher is so nice! Good position, you can move easily and you have all that you need around the hostel.

  • 20th Jul 2014
  • Novice Nomad
  • Anonymous
  • Italy
  • Female, 25-30
  • (1 review)


63%

After 3 months in Asia I have a fairly decent idea of what's what in a hostel. It's the little things that make a hostel and this had none of em. Could they at least make put the sheets on the bed? Is it really that difficult? I haven't been on a hostel that has made me make my own bed. Especially after a long day of hiking the last thing I want to do is fight a pillow into a pillow case. Also cleaning toilets would be nice. Beds are a higher priority.


83%

Overall positive experience. The staff were really helpful with giving directions to the Avatar Mountains. The claypot rice from reception was really good, don't be put off by the description of meat foam! Only negative is that reception is detached from the rest of the rooms so you had to go outside to get wifi or any information, annoying when it's raining. Also the picture that looks like a pool is actually a pond!


80%

The taxi's from the train station will reject you if they want a bigger fare because this place is uptown. If you have a compass, I would recommend walking directly North towards the main road away from the station, then catch Bus number 10 for about 20 mins. Show the bus driver the address in chinese or tell them Zhongtian building, they should know where to drop you off. I really liked how they held onto my bags while I traveled to Senlin Gongyuan (avatar mountains) for two days.

  • 2nd Jul 2014
  • Novice Nomad
  • Ollstar
  • Canada
  • Male, 25-30
  • (1 review)


63%

little English spoken. expect to pay extra for towels and AC. accomodation is very basic compared to other hostels in similar locations. but just for one night it will do just fine. right in the middle of the park. the best way to enjoy the place and make the most of your experience! luggage pick up service is very good but make sure you check out and hand in your bags by 8am or the pick-up guy will have passed by already!


86%

Best hostel I've been to in China. The staff were amazing (and spoke English very well), it was very clean, the beds were comfortable for China and the rooms were awesome. The lounge was very nice and comfortable, good for planning your ZJJ park trek. Easy to get to and from the bus station and ZJJ park (abouf a 50 min bus ride away). There is also a supermarket downstairs which is handy. Even extended by 1 night for it's comfort.

Owner Comment (Hide)
We are very glad to meet you in the boundless huge crowd, I will always be here and strive to do better. looking forward to your next visit. By UR2014

69%

This is quite good for a China' youth hostel. However, it is still quite far from the national park. The staff doesn't speak english very well and it's hard to make them understand that we made a booking through hostel world (the booking is entirely in english). For those who would like the address in chinese (for the cab) : 湖南省张家界市永定区子午路凤湾路口中天大厦4楼A1室 

Owner Comment (Hide)
I am sorry that we hadn't provide you good service the days you spent in our hostel, I will try to help our staffs learn to speak more English and improve the address on hostel world. If you have any other suggestions in improving our service, please write to us yhazjj@hotmail.com. Thank you. By UR2014.

77%

Nice hostel to spend the night before going to the mountains. Staff is very helpful and speak English. Dorms are clean, good bed, spacious bathroom.

Owner Comment (Hide)
We are glad that you like our hostel, but we noticed that you hadn't given us a max rating, would you please tell us what can we do to achieve the max rating, thank you. By UR2014

100%

We enjoyed our stay, the staff, location and service were great! A really cozy and hostel-like atmosphere! LOVE IT!

Owner Comment (Hide)
We are glad that you enjoyed the time spent in our hostel, we will struggle to be better with your praise.

66%

Here you have the opportunity to experience the real hard life in China: shortage of electricity supply (maybe it was just an accident), no hot water to take shower (but not in every roo). The cleanliness and routine cleaning have to be improved (The dust bin in our bathroom was not cleaned out for 4 days I stayed). Not every receptionist could speak English well. But you can understand each other. WiFi was available not everywhere, but at least in the lobby. Location on the roof is interesting.


80%

It is easy to find and although not in vicinity of the train station is good connected with bus nr 10 and 5. In a town with almost 0 english speakers the reception lady is of essential help. With chinese puting prices on mountains the whole trip to this part of the world is highly questionable though...


69%

Not a bad place overall considering that Zhangiajie does not get a abundance of western travelers and their is not a wide selection of hostels. Staff was helpful but spoke very little English. It is located about 45 mins away from Zhangjiajie National Park by bus but once you figure out the bus routes it only about 13 Yuan to get there (Bus 5 to bus station than direct bus to the park)


77%

Staff can't communicate in English which is very important for international tourists. The kitchen is occupied by the staffs . It would be better if the hostel set a little space, at least, for the tourists to have some quick cooking or warming their breakfast or dinner.


69%

Almost no english. But they are friendly. Basic dorm. The food is ok.


91%

Loved the hostel and location in the city. There's not much around this part of town, but enough and all your necessities. Wishing there were more staff that spoke English, that would be a much better experience for foreign travelers; however, they have useful tips and resources for you.


83%

The room's facilities were very nice and had a private bathroom. The room, beds, and bathroom were all spacious enough, and the wifi was fast and reliable. The receptionist/manager was kind and helpful when we asked for directions and suggestions. One thing: in our shower, we had to stand over the toilet (squatty potty) while showering. That was only slightly uncomfortable and really not that big of a deal, all things considered!


100%

Staff didn't speak English so checking in took forever. Staff who did speak English tried sell us tours, but when we didnt buy it, I felt she didnt feel the need to guide us further. We booked the sister hostel in the national park. Her directions were terrible. The map we bought from them was in Chinese. We met some tourists from another hostel in the city and their map was amazing compared to ours! The hostel was ok. Sufficient, but for the same price I would check out the other hostels.


80%

The hostel itself was very nice! The wifi worked well, and the lounge where the wifi worked was very comfortable and enjoyable. The lounge also has a lot of brochures and books on the area so that helped my group to plan out our day trips and where we wanted to go. They also sell drinks and cup-of-noodles at the front desk, that was very nice. However, we were told that some of the staff would speak English and none of them did. That made things a bit difficult, but they were friendly.

  • 15th Mar 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


57%

The hostel was really hard to find. Is an International Hostel and there do not speak english, even a word! Was really hard make the check in or try to get information of the city. They really need learn a few words in english, at least the meaning of the word passport or tomorrow.


66%

A decent hostel in the city centre. They can help you book a room in their sister hostel in the middle of Zhangjiajie National Park as well


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