Zhangjiajie Zhongtian International Youth Hostel Reviews

good location, clean and cheap. specially nice garden outside on 4th floor.

Staff is wonderfull - very kind and helpfull. They gave very usefull informations concerning everything. Many thanks. We can recommend this hostel to everybody. Many thanks for your hospitality. Ewa Flejta and friends from Warsaw, Poland

The staff was exceptional1 I am an older lady who travels alone and i don't always receive a warm welcome. I received a warm welcome and help at the Zhangjaijie City Hostel and i am very greatful

The staff was very helpful. It is a pity that there is no restaurant / bar at the hostel. The meal ordered through the hostel was not tasty ( we were very hungry and very disappointed when the food arrived). The bus stop is very near to the hostel and it would take around half an hour to get to the bus station or train station. There is also supermarket just below the hostel that was very useful.

Decent place-- clean rooms and okay location. Food about 15 minute walk away, and buses to the forest park are just a 10rmb taxi ride away. The hostel did not have a restaurant/cafe. Also, no towels which is lame. I hate when hostels claim to save the environment so they don't provide towels or toilet paper. Staff didn't really speak English at all, but tried to be helpful. They'll courier your bags to their sister hostel on the mountain for 20yuan a bag so you can hike w/o carrying them.

Could be good if the staff was more intrested in service and the job insted of chatting with their friends on the computer...

We stayed there twice. The first time in a twin room. The tap was leaking and water was dripping down over the vanity top. Noisy cos we were next to a common toilet. The second time in a tatami room. The aircon was very noisy. The water sprinkler was dripping. I asked for a mat to put on the floor to soak up the water, I was given a big bath towel... Bed was so hard, pillows too low. Location was good with walking access to shops and food. Staff can help to order claypot meals, which was great.

The staff were friendly and helpful and we were delighted to discover that we could send our luggage to their sister hostel in Wulingyuan Park for 20 kuai a piece! This is really an advantage as you can enter the park unencumbered by luggage and begin to hike into the park and up onto the cliffs to the hostel there! We booked a room in the park through this hostel and also had our luggage sent back here on our departure from the park. A little trouble with flooding whenever we took showers.

This Hostel is a good choice when you want to do some hiking in the nearby national parks. The rooms are very spacious and generally clean, but the shared bathroom (actually only the four persons staying in the room were supposed to use it) was a mess, litterally. The bathroom is huge and a good deal, but it just would be great if it was cleaned from time to time! The smell coming from the toilet was just intolerable! Two of the guys staying in the room used the inside bathroom of their friends.

3 beds-room with private bathroom is not clean, especially the toilet. 1 of our bags supposed to be delivered to the hostel in the park was missing. Staff is not good in English, need to communicate over half an hour to get the room. and the room offered at the beginning is not what agreed. In conclusion, we had a bad experience with the hostel and not recommend to anyone.

Great hostel, perfect location, nice and helpful staff. The room was nice and clean! I can only recommend this hostel.

You cannot judge the hostel by the entrance and the lift. It's great inside. But it would be far better if we can have wifi in rooms

Great Staff with Great food recommendation (Please take a loook in a map at reception table. Thanks for the help in many things.

Hostel is located in the city center and close to the busstation. Nevertheless people (except for the hostel staff) in Zhangjiajie can not speak English and you should prepare Chinese notes with the adress of the hostel.The directions given by the hostel are a little confusing and you deflnitely need a map of the Nationalpark before you enter it (also provided by the hostel).Staff was very helpful and the hostel is a nice place to stay. However be prepared that it is very cold there in winter!

The staff wasnt helpful and there is no heating.

Very helpful staff and nice clean rooms. Lots of information and nice and quiet. Was warm enough for the winter and had hot water so very happy. Great place to go in China.

The beds are clean . But they should add more computers for guests to use. There is only one.

My bed was upgraded without surcharge.

We liked almost everything about this place. The helpful staff booked us for the next night in to their branch on Wulingyuan Mountain for the next night, then back to this hostel again for the 3rd night. The room is clean. For eating we recommend the night time hawkers around the corner.

At first, the way to get to the hostel was very confusing. We ended up taking a taxi for 10RMB. But once you get to the hostel it was good. Common room was really cold but the bedrooms are very nice. I recommend! They also have a sister hostel in the park. The staff is very helpful to book the rooms there. The sister hostel is on top of the mountain and if you are using that then to make sure have plenty of time to get there. The sister hostel has really good location.