Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Almaty Hostel Dom

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Shymbulak is 16 km from Almaty Hostel Dom, while Ascension Cathedral is 1.4 km away. The nearest airport is Almaty International Airport, 12 km from the property.

The hostel is located just in 10 minutes from the Dostyk Avenue.

There is a shared room for 6 people, bed linen and towels are included. There is free wi-fi in the whole territory of the Hostel. All rooms have lockers where you can keep your valuables.
Also guests can use the shared kitchen with microwave, refrigerator and all necessary dishes. Moreover our guests always can find free cookies, coffee and compote in unlimited quantities.

We are happy to organize for you a variety of activities such as hiking, evening tours, cooperative games and open lectures.

Property Policy and Conditions:
1. Check in Time: after 13:00
2. Check out Time: before 12:00
3. Cash payment only upon check in at the property.
4. At least 24 hours advance notice for free cancellation.
5. All Spaces Non-Smoking (public and private)
6. No parking available.
7. Children cannot be accommodated at the hostel. There is no capacity for extra beds in the room.
8. Pets are not allowed. View House Rules

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Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    12 Apr 2019
    I've plan to stay in that hostel for tow nights, finily I've leave the place five nights and five kg later. Very friendly staff with nice travelers next to the main place it's the perfect hostel in Almaty :)
    France, Male, 25-30
  • 10.0


    12 Oct 2018
    Without fail, the BEST place to stay in Almaty! I have been going to Almaty off and on for 5 years and this hostel and services is the only reliable place I have found to stay. First of all, the hostel's owner is super friendly and he works hard to maintain a clean space, sociable atmosphere, and great aura. Secondly, the hostel's location is awesome. It is located near the best shashlik place in the city, lots and lots of cafes and bars, and close to public transportation!
    USA, Female, 31-40
  • 10.0


    12 Oct 2018
    Stayed here on my way to Bishkek. The hostel was very clean and comfortable! the owner was really nice and helpful and made me feel very welcome. I would definitely recommend staying here to any one and will look to stay here on my way back from Bishkek. Thank you for a wonderful stay!!!
    England, Male, 25-30
  • 10.0


    25 Aug 2018
    Great place to stay & rest. Lot's of room to store bikes and cycling gear.
    France, Male, 18-24
  • 9.4


    26 Jul 2018
    Place has a very friendly laid-back atmosphere. Shakir, the owner, is incredibly friendly and helpful, and can book some great trips to nearby points of interest at very affordable prices. Fairly good location too.
    England, Male, 25-30
  • 9.1


    12 Oct 2018
    i got recommended this place by a few travellers during my 6month trip through central asia. i booked first for one night and extended a few nights more. athmosphere is very welcoming. the plus is the cosy common area and kitchen where local and international travellers can meet. the owner is an outstanding host and provides help and information about the city, nearby mountains and activities you can do. for sure the best place i stayed in kazakhstan!!!
    Germany, Male, 25-30
  • 8.6


    08 Sep 2018
    An ok hostel in Almaty. The staff weren't very helpful. The beds were ok, the Wi-Fi worked. The location isn't too bad, there are restaurants nearby. I'd probably look for a different hostel next time in Almaty..
    USA, Male, 41+
  • 8.0


    15 Aug 2018
    Was a nice place to stay for my 2 day trip. For my first day I didn't socialize much as I was dead tired from the flight. Met a few interesting people one of whom was a permanent resident of the hostel. That felt a bit weird. It was a generally hygienic place, but was quite messy. I am sure I lost my earphones in that mess somewhere. Other than this nothing to complain about. Location was good, the people living there was good. The owner Shakir is a nice and well respected guy in Almaty.
    India, Male, 25-30
  • 7.7

    Very Good

    19 Aug 2018
    Nice place to stay in Almaty! Very cozy, homely hostel with great people and good service. The showers were quite dirty and the dorms smelled a bit like socks, but that didn't bother us in the grand scheme of things. We had a great stay!
    Netherlands, Male, 25-30
  • 6.0


    23 Sep 2018
    Really don't understand how this place gets a good review! Yes the atmosphere is good and everyone is friendly, but it's so dirty and messy, like a student house with lots of people who seem to live there. Also it's a fair walk into town, but at least there's a supermarket close by. No lockers and only 2 toilets for the whole hostel.
    England, Male, 31-40
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  • Free WiFi
  • Linen Included
  • Towels Included
  • Breakfast Not Included
  • Common Room
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
Food & Drink
  • Tea & Coffee Making Facilities


  • 2019

    1st, Country Winners Kazakhstan

  • 2018

    1st, Country Winners Kazakhstan

View all Award Winners