Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

When you open the door of Alter'hostel, you feel immediatly the natural light from the glass roof. At the front desk, someone will welcome you with smile and will explain you why we are not an hostel like the others. Our guests often say "we feel like home". And they like usefull shared kitchen, our green vibes, our events when you'll meet local people and more activities (rental kayaks and bikes, DIY workshops, volunteering in local organisations, radio to share experiences....).
Each beds are equipped with a curtain to give you your own space, a light, a table bed, plugs. Dorms are also large and luminous.
For your security, we provide free lockers and free luggage room. In case you don't have your padlock, you can get one in exchange of a 10€ deposit.

Alter'hostel is located along the Saône river. From the quay, you'll see the basilica of Fourvière on the top of old town hill (Vieux Lyon). By boat (vaporetto), by walking or bike, by bus or subway, you'll easily get to the most attractive part of Lyon.

Check in starts at 3pm but in case of early arrival, you can leave your luggage and enjoy the common aeras
Check out: 12 am

Payment types accepted at this property: cash, credit card and debit card.
This property may pre-authorize your card before arrival.

Taxes not included - Local occupancy tax is 3% of the amount of the stay

Breakfast not included. Extra-cost: 2,5 euros to 4 euros per person per day


•24-hour reception.
•Free Wi-fi
•All beds include bed linens. Towels can be rented in the reception
•Smoking, Pets, Visitors and Alcohol is prohibited in the hostel.
•A bar is open for the customers and during events
•Open all year.

Cancellation and no shows
Cancellation must be done before 11am the day prior to your expected arrival unless separate agreement (special rules are applied to group bookings). If cancelling later we will charge you for the first night. This rule is also applied to ”no-shows”. If you check-out earlier than agreed upon in your reservation the same cancellation rules are applied (i.e. 11am the day before) View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 8.7

  • Location 7.1

  • Staff 9.3

  • Atmosphere 7.6

  • Cleanliness 8.7

  • Facilities 8.6

Latest Reviews

  • 10.0


    02 Nov 2018
    Great environment and theme, comfortable and super clean!
    Mexico, Female, 18-24
  • 9.7


    02 Nov 2018
    It was a great place to stay, it's a little bit far from the train stations but it's definitely worth what you pay for. Bathrooms are clean but there aren't that many. It has nice living rooms to chill and talk with others. Rooms are fine.
    Mexico, Female, 18-24
  • 8.9


    06 Sep 2018
    I stayed here for two weeks in search of a room and the staff was very helpful and nice! There is a large kitchen to cook and plenty of room to hand out. It is a bit of a walk to the main city or 10 minutes to the next metro station but if you rent a bike from one of the many stations it is definitely doable. Only downside really were the bedbugs which hopefully have been eradicated since September...
    Germany, Female, 18-24
  • 8.6


    31 May 2019
    Overall a good hostel, with friendly staff. A good option to spend a few days in Lyon.
    Portugal, Male, 25-30
  • 7.7

    Very Good

    29 Aug 2018
    Very easy to meet people. The hostel isn't too far of a walk to Vieux Lyon (maybe 20 minutes or so), and then maybe 30 minutes to the shopping centre. There are no keys to get into the hostel, nor are there keys to get into the individual rooms. The lockers for each bed are very large (I managed to fit everything into my locker), but for some rooms their lockers are in the hallway. There are 3 toilets for 40 beds, but the showers are fantastic.
    Canada, Female, 18-24
  • 7.4

    Very Good

    04 Oct 2018
    Overall, it was a nice place, BUT my friend did see a bedbug. She told the staff and they gave her new sheets, as well as cleaning the bed the following day when we were out. Still a bit icky, but bed bugs can be a problem even in high-end hotels. We really enjoyed relaxing in the common area, which was huge and bright and gorgeous. I really liked their focus on being environmentally friendly, too.
    USA, All Female Group, 18-24
  • 7.1

    Very Good

    02 Jan 2019
    A hostel that is aware of its impact on the environment, quite nice to see! The location is a bit far from the train station (part dieu) however me and my friends walked everywhere quite easily. But be prepared to walk. Privacy and facilities were good, a kitchen complete with most things! Atmosphere was not great, as everyone spoke French and did not interact with us, people of all ages were there.
    Australia, Mixed Group, 18-24
  • 7.1

    Very Good

    18 Sep 2018
    Clean and great stuff. Liiiiiitle bit more far away from the centre, but still walkable and the entrance is quite hard to find and doesnt look very safe, but it is. The ppl in the hostel were super non-talkative, but that might be just some strange coincidence.
    Slovakia, Female, 25-30
  • 6.9


    06 Jun 2019
    Hostel was fine but someone had booked with lots of children for several nights making it hard to stay in the common rooms or even the dorms without hearing kids running and screaming. I'm sure at another time this would be a nice place to stay, but I'm not sure I'd return
    USA, Female, 25-30
  • 4.6


    25 Aug 2018
    There wasn't much of an environment at this hostel and is not really close to anything. Compared to the other hostels I stayed at during my backpacking trip, this was my least favourite. It was also full of tacky signs everywhere. There isn't a room key or anything, and you can't lock your doors. There isn't even a key to get into the hostel so anyone could just waltz in and go straight to our rooms. Didn't really like that and didn't feel safe... Won't be back...
    Canada, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cots Available
  • Elevator
  • Hot Showers
  • Iron / Ironing Board
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Luggage Storage
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Board Games
  • DVD's