Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Brilliant Staff
  • Good Cleanliness
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Property Description

Amigo Hostel is a new four-store building, located in a quiet area of the city center, within walking distance from subway and many attractions of Almaty. We offer stylish rooms and dormitories, 24 hour reception, modern beds, air conditioning in some rooms, kitchen, paid laundry, areas for co-working, fast speed Wi-Fi. The rooms includes free bed linen,mattresses and towels for 1$. Some rooms have lockers to store personal belongings, a sink and air conditioning. Guests can buy drinks and coffee at the reception. The hostel is guarded and under video surveillance. We provide travel trips to Charyn Canyon, Kolsai Lake, Kailny Lake, Big Almaty Lake, Altyn Emel and many others (private car and personal driver).

We speak Russian and English!

There are Auezov metro station, Globus shopping mall, cinema, ATM, money exchange, plenty of café and restaurants, State museum, Auezov theatre, Baluan Sholak Sport Palace, Central Stadium and Central swimming pool, Circus in 5-15 min by walk. Almaty International Airport is 14.5 km away.
Property Policy and Conditions:

1. Check in Time: from 12:00 PM
2. Check out Time: till 11:30 noon
3. Cash payment only upon check in at the property.
4. At least 3 days advance notice for free cancellation.

our video on View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 8.5

  • Location 7.8

  • Staff 7.8

  • Atmosphere 7.3

  • Cleanliness 6.3

  • Facilities 8.0

Latest Reviews

  • 10.0


    07 Jun 2018
    Really enjoyable stay.
    England, Male, 25-30
  • 10.0


    06 Jun 2018
    I really enjoyed my stay. Great staff and a nice place.
    England, Male, 25-30
  • 9.4


    24 Jul 2019
    Thanks so much for a lovely stay, such kind staff always willing to help!
    England, Female, 31-40
  • 8.9


    14 Jul 2019
    A nice place to stay in Almaty. The facilities were clean and comfortable. The staff is not always available, but is fairly helpful when there is someone at reception.
    Russia, Male, 25-30
  • 8.3


    02 Aug 2018
    The Staff was really helpful, there's some old people kind of living there. The price is very good for Almaty. I was just not sure about leaving some stuff on the luggage room since the girl who was working there advised me to not leave valuable stuffs. Remember to buy toilet paper before going to the toilet, yes, its weird but is not provide
    Canada, Couple, 25-30
  • 7.7

    Very Good

    28 Sep 2017
    Would not recommend if you are looking for a hostel with young and fun crowd as we've met mostly old people staying there for longer terms. Cleanliness was ok, location is fine too. Girls at the reception helped us finding bars and restaurants to go out. What was also weird and have never experienced before is that we had to purchase toilet paper for ourselves, what was sold at the reception :D
    Hungary, Female, 18-24
  • 7.4

    Very Good

    25 Oct 2019
    The shower for my private room did not function, but then you get what you pay for. I would not recommend this hostel for more than a night or two.
    USA, Male, 41+
  • 7.4

    Very Good

    08 Jun 2018
    It was okay to stay there for couple of nights. In principle, the place has everything you need. Perhaps, some lockers in the rooms would have been a nice idea.
    Kazakhstan, Male, 31-40
  • 6.9


    29 Jul 2019
    Decent room, close to metro stop and nearby shopping mall. Staff don't speak English but wasn't a major problem as I understand it's not common in Kazakhstan
    England, Male, 25-30
  • 5.7


    05 Sep 2018
    The place is ok for a night or two and you get fresh bed sheets on arrival. Unfortunately it is not that clean and does not have the expected backpacker/ hostel atmosphere. The staff is friendly, do not seems to be the type to go out of their way in order to help or consult. Upside: it's well connected with buses and metro, it's easy to get to the airport as well as the train station.
    Germany, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Meeting Rooms
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Wi-Fi