Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For bookings of three or more people we will ask you for a confirmed mailing address of the person making the booking. We will ask each person for a CASH bond of $150(NZ), which is fully refundable on Check-Out should there be no issues, damages to property or excessive cleaning to be carried out. Breach of this policy in any way will mean loss of total bond paid.
Our standard cancellation policy applies. Changes to numbers of guest [reductions or increases], cancellations up to 7 days prior to check-in date have no charges. Any changes to the booking within the 7 days up until check-in time will be charged at 100% of the total booking amount due.
The credit card used at the time of the booking will be pre-authorised for 100% of the booking 2-weeks prior to the arrival date to confirm the booking. We will contact you if there are any issues with this procedure prior to your arrival providing that the contact details given to us at the time of booking are true and correct. If we are unable to pre-authorise your card, we will not be able to guarantee the booking is confirmed.

Additional Terms and Conditions

We require a Security Deposit upon arrival and we prefer to deal with one person in the group who is responsible for the groups conduct in our premises at all times. Any damage etc is to be paid for prior to checkout.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


ArtHouse Accommodation Boutique Backpackers

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Modern, artistic and creative, ArtHouse Accommodation Boutique Backpackers is located in the Tauranga central city.

We are very conveniently situated in the heart of the city. We are a 2 minute walk to the intercity bus stop, 2 minute walk to all of the restaurants, bars, clothes shops and convenient stores. And the beauty of it all is a 2 minute walk to "The Strand", where you can enjoy beautiful scenery while talking a walk along the railway bridge.

We are located at 102 Cameron Road, the Tauranga Domain Park is a stone's throw from our front door where you can relax and have a picnic in the sun. We offer quiet, contemporary clean and modern facilities with well-appointed kitchen and bathroom areas. Friendly and knowledgeable staff are more than happy to help you organise some fun whilst you explore our beautiful city.

We are an alcohol-free and drug-free hostel. Alcohol and/or drug use will not be tolerated in our hostel as we believe in getting 'high' on life and providing a safe place for travelers to rest, relax and get a good nights' sleep where possible. Please don't be offended if we ask you to leave if you are drunk or under the influence of any other substances. Thanks for respecting our place.

Please note: We charge a 3.5% Credit Card Surcharge View House Rules

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Reviews & Ratings

  • Value For Money 8.2

  • Security 8.8

  • Location 8.6

  • Staff 8.5

  • Atmosphere 7.9

  • Cleanliness 8.3

  • Facilities 8.1

Latest Reviews

  • 10.0


    16 Sep 2019
    Awesome place to stay in! I totally recommend it, it’s very illuminated, secure , clean and the kitchen is fully complete! The staff is really friendly and helpful, they keep the place clean at all times ! I love this place
    Uruguay, Couple, 31-40
  • 10.0


    06 Jul 2019
    Just needed somewhere to crash for the night in Tauranga CBD. This backpackers was exactly what I needed at a great price. Staff were great and facilities were good also.
    New Zealand, Male, 18-24
  • 10.0


    03 May 2019
    Enjoyed this place. When I came here it was mainly full of gap year backpackers who were working, mainly on the farms. Nonetheless there was a nice atmosphere in this place. The staff were nice and helpful. Only criticism is that we were given keys for the dorm rooms, but the door was never locked in my experience. Nonetheless there were good sized lockers in the rooms for use, and I felt the building was fairly secure otherwise. Good location close to Tauranga CBD.
    England, Male, 25-30
  • 9.4


    27 Jun 2019
    Awesome! Lockers in the room. Clean, quiet, good location near intercity stop!! Showers are a little small...try to get the one at the far end.
    USA, Mixed Group, 25-30
  • 9.1


    29 Apr 2019
    Had a good experience here. The only bad part was that they said they have free parking. But they DO NOT. Even on posters in the hostel they advertised free parking. You have to street park. Other than this everything was great. They have lockers and a nice open area. Would suggest hanging out for a day at Mt. Maunganui as we loved this the best.
    Canada, Couple, 18-24
  • 8.0


    31 May 2019
    This hostel had one of the nicest bathroom facilities that we've seen, but also one of the worst beds we've slept on. The kitchen was great. The hostel was definitely not quiet after 10pm as promised but we did not mind. Rooms were kinda freezing. The location was good: quiet but near everything essential. Toilet paper was out more times than I could count!
    Finland, All Female Group, 18-24
  • 7.1

    Very Good

    18 Jun 2019
    The hostel was okay but not amazing. It felt like you were entering a house with people that had been living there for ages, there was certainly no backpacker feel, everyone else seemed to have been the for a long time. The rooms were pretty cramp and could have felt a bit more clean. Generally quite a strange place.
    England, Female, 18-24
  • 7.1

    Very Good

    31 May 2019
    Our room was clean, tidy and very adequate. Everything else was a little below par. There are notices about noise, and washing and drying dishes but no sign of compliance or enforcement. One night the toilet paper in one toilet completely ran out and there seemed no way to get this sorted. Stocks of plates and cutlery were barely adequate. These are little things that cost almost nothing to fix, so it's disappointing to have to mention them.
    New Zealand, Male, 41+
  • 6.9


    06 Oct 2019
    Would not recommend to solo travellers. Most people here are long term stays, and have already built a relationship with others, including staff. Feels like you’re walking in an American cafeteria and nobody wants to talk to you. The guy at the counter was not helpful and felt like I was being judged, not sure why. He would be very happy when others who spoke the same language as him, but different to me. Lady at the counter during check out made my day. Dark hair, glasses. She was so nice!
    Australia, Male, 18-24
  • 2.9


    06 Jul 2019
    Guy from reception was rude and unhelpful. Cramp and smelly room. Definitely below the standard for a $34 room. We took the decision to move to another hostel and loose the night we already had paid in than staying here.
    Mexico, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Dishwasher
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Mini-Supermarket
  • Board Games