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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/19

Betel Box Backpacker Hostel

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Awesome Cleanliness
Read all reviews

Property Description

We are located on the vibrant Joo Chiat Road, housed in a restored traditional 1920s shop-house. Stay with us for an experience off the beaten track. You will be surrounded by local culture and plenty of amazing local food. Wander off to the nearby East Coast Beach for a leisurely cycle along the coast all the way to Marina Bay in just 40 minutes!

Getting around Singapore from our hostel is easy:
-15-minute walk from Paya Lebar MRT Station (EW8/CC9)
-2-minute walk from Bus 33 (to city)
-6-minute walk from Bus 24 (to airport)

Our spacious and cosy Common Room is perfect for connecting with fellow backpackers. Play a game of pool, browse through our large collection of books, challenge others in a board games showdown, or just enjoy a lazy Netflix evening on one of our comfortable couches.

Our friendly staff will help you with food recommendations, directions, and suggest the best things to do in Singapore based on your interests.

What’s included in your stay?
-FREE Maps
-FREE Wifi in Common Room
-FREE Continental Breakfast
-FREE Coffee & Tea (all-day!)
-FREE Lockers
-FREE 30-minutes Computer Usage per Day
-Attraction Tickets at 10% Discount
-Guest Discount for our Award Winning Food Tours*
-Bicycle/Kick Scooter Rental
-Laundry Services

We do our best to be eco-friendly. Air-conditioning in all dorms are switched on between 7pm – 11am, and windows are opened up during the day to let in fresh air. Not to worry, air-conditioning is available 24-hours in our common room.

Please read through Things to Note and Policies (below) before booking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.6

  • Security 8.7

  • Location 8.4

  • Staff 9.5

  • Atmosphere 8.5

  • Cleanliness 7.8

  • Facilities 7.7


Latest Reviews

  • 9.4

    Superb

    29 Aug 2022
    Only stayed for 1 night but had the best experience at Betel Box Backpackers. The staff was incredible! I can easily say that they were the most welcoming and friendly hostel staff that I've ever had in a hostel. I booked an 8 bed female dorm and ended up in a 4 bed female dorm, which was lovely. The room was very clean and homey and the bed was comfortable. Breakfast was included as well. Very good value for money. I would definitely come back! :)
    Austria, Female, 25-30
  • 9.4

    Superb

    22 Aug 2022
    I arrived early and was leaving the same day. They had one free bad, so they let me check in early and I had a chance to have some rest.
    Lithuania, Male, 41+
  • 9.1

    Superb

    24 Aug 2022
    Great location close to many restaurants, cafes and public transportation. The staff was amazing and they always made me feel welcome and gave advice on everything I needed. Can definitely recommend staying in this hostel!
    Portugal, Male, 25-30
  • 8.9

    Fabulous

    21 Aug 2022
    Very nice hostel. Extremely nice manager man who was on the door, who was enthusiastic and chatty with everyone. Negatives were lack of card machine, no WiFi in rooms and very loud TV in the common area. Otherwise a solid choice in a nice neighbourhood.
    Scotland, Male, 25-30
  • 8.3

    Fabulous

    07 Sep 2022
    Hosts were very nice! Got some good recommendations for sightseeing :)
    Netherlands, Female, 18-24
  • 8.0

    Fabulous

    07 Sep 2022
    I had a great time at Betelbox! The staff was friendly and I met lots of great people there. The hostel is not the cleanest for Singaporean standards but still clean. If you are solo travelling and want to meet people from different countries, I think this is the hostel to go to. A friend of mine slept at a different hostel in the city centre and most people kept to themselves. However, it’s useful to know that the hostel is quite far away from the city centre (about 40min per bus).
    Germany, Female, 18-24
  • 7.7

    Very Good

    02 Sep 2022
    Amazing kind staff, very helpful. Need to improve; - Toilet - Security - Wifi - hopefully per floor - Snacks for sale need to add more For me no problem if you increase your hostel rate as long as you improve the services mentioned above. Love the location simple and peaceful. Will be back again! Thank you Betel Box!
    Philippines, Male, 31-40
  • 6.3

    Good

    11 Sep 2022
    Staff at this hostel were lovely, and it includes breakfast + tea and coffee all day. The WiFi wasn't great and is only available in the common area. There is no age limit in this hostel so there are quite a few older men staying here, seemingly long term
    England, Couple, 18-24
  • 5.4

    Rating

    05 Sep 2022
    The air con in the room was broken, it was absolutely freezing. A few of us tried to complain and were told the air con is fine and given extra blankets. The air con was blowing full force onto my bed all night, even with 2 blankets it was so cold I didn't sleep well. Thankfully the staff the following day believed us and turned off the air con and gave us a fan, but they should have listened the first night. The bathroom was also not well cleaned and only one bathroom on our floor.
    Ireland, Female, 31-40
  • 3.7

    Rating

    05 Sep 2022
    I’m not sure how this place has such a high rating. The mattress cover was gungy, the sheets were stained, and my pillow case had hair on it. Also there’s no plug in by your bed so you have to leave your phone the shared table. Also there’s in toilet on the floor of 24 people. And there’s no wifi in the rooms. Also we tried to use the phone to make a (local) call and it didn’t work and the staff were less than helpful but kept trying to sell us tickets to the marine life show.
    Canada, Female, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Parking
  • Safe Deposit Box
  • Security Lockers
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Internet café
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • DVD's
  • Games Room
  • PlayStation
  • Pool Table
  • Wi-Fi


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