Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

NO stag/hen/bachelor party! We are not a party hostel! We can not guarantee that you will stay in the same room, or only with your friends/group unless you book the full room.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Our hostel is on Las Canteras beach in Las Palmas de Gran Canaria only 20 meters from the ocean. Everything is within walking distance: some say the best city beach of the world, surfing with 39 peaks, snorkelling, the ferry port, the bus station, great food, local bars, music clubs and much more.

Enjoy our friendly and relaxed atmosphere in the common room/kitchen or on the rooftop terrace with sea view. From October you can enjoy our special deals (surfing, diving, students deals, etc)! For more information and to book a PADI Open Water Diver or a 3/5 days surfing course, write to

We offer cheap rental/classes of kayaks/body boards/beginner surfboards/snorkel sets and mountain bikes. Spanish learning possibilities! Surfing and diving courses. Adventure, salsa and gastronomy events.

Our friendly staff host tapas evenings, walking tours, cultural programs. We have a fully equipped kitchen, free coffee and tea, and high speed free WiFi. We have non-stop (24 hours) reception, so you can arrive any time you want!

Discover sports and sightseeing activities in Las Palmas and around the island, such as windsurfing, diving, snorkelling, sailing, biking, hiking, climbing, camel riding and more.

Swim in the ocean, live the never ending summer on this vibrant sub-tropical island of Spain! Life, sunshine and Cactus Park! :) This is a backpacker and family-friendly hostel. We do airport pick-up/drop! View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 9.0

  • Cleanliness 8.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    08 Jul 2019
    Sick place with awesome staff, awesome views of the beach..
    Australia, Male, 25-30
  • 10.0


    30 Mar 2019
    Another great stay at Big Fish Las Palmas. Great chilled out living room and really helpful staff who care about you enjoying Las Palmas and the island. Dorm was nice, clean and plenty of bathrooms. Location is awesome, some great bars on the same street and a stones throw from an awesome beach, which you can see from the terrace. Thanks everyone, I’ll definitely be back.
    Australia, Female, 25-30
  • 10.0


    29 Mar 2019
    Amazing location, staff is so nice, and overall a great vibe. Would 100% stay there again. Special shoutout to Harris!
    Canada, Female, 18-24
  • 10.0


    28 Mar 2019
    Great hostel. Excellent barbecues and pub crawls, good facilities, great staff and vibe and close to the beach.
    Australia, Male, 25-30
  • 10.0


    22 Mar 2019
    Another awesome stay at Big Fish. Great dinners on the rooftop terrace- great vibe and friendly staff.
    Australia, Male, 25-30
  • 10.0


    20 Mar 2019
    Great hostel with an awesome roof terrace. Close to two beaches. Highly recommended.
    Australia, Male, 25-30
  • 9.7


    25 Mar 2019
    This was one of the best hostels that I've stayed in. The facilities were always clean; access to the building was secure (the staff always checked who was coming into the building); and the atmosphere was chilled and welcoming. The staff were very friendly and helpful; they were keen to put on as many evening activities as possible, whether that was a film, a trip to a gig, a night out or some food on the roof terrace. I felt able to go off to do my own thing, and also always welcome to join in
    England, Male, 25-30
  • 9.4


    15 Apr 2019
    My stay at Big Fish was the most fun I've ever had staying at a hostel and one of the best travel experiences I've had in a couple of years! The staff were so incredibly welcoming and the other guests were fun, exciting unique individuals that I'm so glad I got to meet. The facilities are comfortable and the hostel is impeccably clean, which is amazing considering how hard it can be to keep a place at the beach clean. I would 100% stay here again.
    USA, Female, 31-40
  • 9.1


    19 Mar 2019
    The location and the people really made this hostel for me and my group. It was an easy process and the volunteers working at the desk were helpful, kind, and fun. The hostel was inclusive and the planned excursions were a great way to socialize and get to know the city a little more.
    USA, Female, 18-24
  • 7.4

    Very Good

    11 Apr 2019
    This hostel is nice but nothing special. I gets cleaned every day. The mattress was soft and thin. They could have more bathrooms as sometimes you would have to wait.
    Germany, Couple, 25-30
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  • Free Internet Access
  • Free WiFi
  • Towels Included
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Games Room
  • Wi-Fi