Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations and modifications with less than 30 days notice prior to your arrival date will incur a charge of 100% of the reservation total.

The Property reserves the right to charge 50% when reservation is made and the outstanding amount during these 30 days before arrival. Any charges not able to be processed will result in the cancellation of the reservation.

The Property reserves the right to refuse accommodation if you do not obey by these policies. We will be unable to refund the reservation amount if you have failed to inform us within 48 hours of arrival. Please take note of cancellation policy and special event cancellation policy

A no show is treated as a cancellation and the total for the first night of the reservation will. Be charged

Additional Terms and Conditions

This Property reserves the right to refuse accommodation to hen, stag or similar parties.

We do NOT accept Pets.

Guests under the age of 16 years old need to be with their parents / guardians

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Casa Caracol Cádiz

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

We are located in the heart of the Cadiz old town less than a 5 minute stroll from the beaches & the train/bus station.

Looking for FREE hot breakfasts, a rooftop terrace with hammocks & a cool outdoor shower – rock up to Casa Caracol!!

Free fast WIFI everywhere.

The original Cadiz hostel, Casa Caracol is a chilled & relaxed. Proudly we have been the No 1 rated hostel on TripAdvisor, Google review, HostelWorld & Holiday Check for years.

What else we got?
- Surfing in El Palmar
- Sandboarding in Bolonia
- Cheap home cooked meals every night
- Cheap bike rentals
- Great home cinema View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 9.1

  • Location 9.8

  • Staff 9.5

  • Atmosphere 9.2

  • Cleanliness 9.2

  • Facilities 9.0

Latest Reviews

  • 10.0


    15 Apr 2019
    Madre mía where to begin!! This place is incredible. When my friend and I arrived we were welcomed by the most positive vibes, the terrace on the rooftop is a sanctuary, you’re walking distance to the beaches, BEST VEGAN RESTAURANT EVER (ask the staff;) and most importantly, staff is incredible. Shout out to Danny for making us feel at home from the second we arrived, we miss you already! Take a shot of tequila for us
    USA, Female, 18-24
  • 10.0


    14 Apr 2019
    A wonderful stay at Casa Caracol. The staff went over and above to be friendly and helpful from the moment I entered the hostel, and the communal facilities were spacious, clean, and attractive. The bunk beds were comfy and had solid wood frames. Each bed had privacy curtains, charging points, a ‘small goods’ locker with lock provided, and a light. The location was great - especially when travelling to/from the bus/train stations - and there were plenty of sunny plazas close by.
    England, Female, 18-24
  • 10.0


    05 Apr 2019
    I enjoyed my stay in Cadiz with much thanks to Casa Caracol. I traveled solo and the workers at the hostel were kind and welcoming. Free breakfast was good and a fun way to meet new people.
    USA, Female, 18-24
  • 10.0


    30 Mar 2019
    The people were super helpful and energetic. The location and atmosphere were perfect. And, the pancakes were delicious. I had the best time
    USA, Female, 18-24
  • 10.0


    22 Mar 2019
    This was truly a special environment. There were cozy rooms, a nice communal kitchen, a reading room/dining room. It was super easy to meet people over dinner and shared spaces. Danny also knows so much about Cádiz and will enthusiastically draw you a map or let you in on some Cádiz secrets! Overall we really enjoyed our stay and wish we could stay longer.
    USA, Female, 18-24
  • 10.0


    16 Mar 2019
    I cannot praise this hostel highly enough. The price is cheap so I was not expecting much. I was surprised. The hostel is kept very clean. Every member of staff, without exception, were very friendly and helpful. They were so cheerful. The hostel is cheap enough but to get a free breakfast was amazing.. There were cereals, plates of fruit, pancakes made from scratch by staff, coffee and herbal tea. Dinner for 5 euros was cooked by staff and was amazing. Hello to Nick. Happy Wedding to you
    England, Female, 41+
  • 9.4


    22 Mar 2019
    The people were so nice and super helpful! Even those staying within the hostel were down to chat over breakfast and the activities they had! The restrooms were very clean as well as the rooms. The place itself is very well decorated and they even let you keep your luggage there if you have to check out but are staying in Cádiz longer! The only problem are the lock holes. They are super tiny (not even a wire lock fits) which means you have to buy it from there. Would recommend and stay again!
    USA, Female, 18-24
  • 9.4


    17 Mar 2019
    Very clean hostel. Really good location. Pancakes for breakfast were amazing, good rooftop area and craft beers in the fridge. Roof area is good for socialising. Plenty of storage in rooms also.
    Northern Ireland, Male, 25-30
  • 9.1


    08 Apr 2019
    I had a great stay at casa caracol - very friendly and easy to meet new people! Really cosy and homely hostel which I loved! Really comfy bed! Only issue was the hole for locks was really tiny so I couldn’t use my padlock - and you had to make sure you used the mini locker for valuables as there was some things stolen from someone else in my room. But I really loved my stay there!
    England, Female, 25-30
  • 6.9


    04 Apr 2019
    We were overcharged by €145 on arrival at hostel. We were allowed cancel the last night that had been booked....however when we realised we had been overcharged this was withdrawn and we were told that hostel world needed to be contacted to allow cancellation of last night. You would not do this. My daughter stayed 3 nights in a dorm and it was agreed that there would be no additional payment. So April 11th cost €68.50 so on the basis that bed for my daughter cost €10 per owe €38
    Ireland, Female, 41+
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Meeting Rooms
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Meals Available
  • Tea & Coffee Making Facilities
  • Board Games
  • Games Room