Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Casa Encuentro Hostel Boutique

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Casa Encuentro Hostel was born from the deep desire to enrich a sacred space that connects man with nature through relaxation practices, interaction with art, landscape and dining experiences. Casa Encuentro by Haus opens its doors to all of our fellow travelers who appreciate and enjoy the nurturing balance of nature, music, art and gourmet dining in a single place.

Located within a mere 10-minute walking distance from the picturesque town of Guatapé, Colombia, Casa Encuentro hostel is a charming farmhouse with private access to the breathtaking, lake-looking Guatapé.

Our rooms are warm and cozy, with avant-garde artistic touches. Casa Encuentro creates a peaceful and healthy environment that seeks to show what Colombia is all about: unique, colorful and welcoming.

Casa Encuentro Hostel's Policies & Conditions:

Check in from 14:00 to 19:00 .
Check out before 12:00 .

Payment upon arrival by cash.
Taxes included.

Cancellation policy: 24 hours before arrival.

Breakfast included.


No curfew.
Reception available from 08:00 to 1700. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.9

  • Security 9.0

  • Location 9.0

  • Staff 9.4

  • Atmosphere 8.6

  • Cleanliness 8.9

  • Facilities 8.8

Latest Reviews

  • 10.0


    02 May 2019
    Stunning setting, delicious and well made breakfast, and they really went above and beyond to make our stay incredibly relaxing
    England, Female, 18-24
  • 10.0


    25 Apr 2019
    Casa Encuentro Hostel was more than we could've imagined! Not only was it beautiful but the hospitality and food was amazing. We loved everything about staying here and wish we could've stayed longer.
    USA, Mixed Group, 18-24
  • 10.0


    10 Mar 2019
    Really surpassed any of my expectations! It’s an easy & nice 15 min walk from town, and the hostel itself has amazing views!! It’s clean, good breakfast, & overall just magical. We stayed in a private room with shared bathroom but the layout was odd as it wasn’t its own unit but connected to a dorm by our room door. So it didn’t really feel like your own space. Luckily, no one was in the dorm so it was fine! That would be the only criticism. Highly recommend!
    Canada, Couple, 25-30
  • 10.0


    26 Dec 2018
    Beautiful location, friendly staff, comfy rooms, delicious breakfast.. One of the nicest hostels I've been to in Colombia.
    Belgium, Female, 31-40
  • 9.4


    23 Sep 2019
    A beautiful hostel located in quieter area (10 min walk on a safe road with lights). Breathtaking view over the lake and mountains, and it's also possible to swim in the lake. The breakfast is also perfect. A place where you will feel in the nature and you will be able to relax. The place is very clean. Cons: the room was very humid, it was difficult to breath. The bathroom in the room doesn't help with this. Also, commons area which were very nice closed early, so not nice for solo travelers.
    Canada, All Male Group, 25-30
  • 9.4


    11 Aug 2019
    Very nice people, amazing view, close to town!
    Netherlands, Male, 18-24
  • 9.4


    20 May 2019
    Overall a really nice, chill place to stay. Feels a bit more like a hotel than a hostel. Staff are very friendly and breakfasts were amazing (2 courses, lots of fresh fruit). We were in a private room and the only problem was that the bathroom is so tiny that your legs are pushed up against the wall when you sit on the toilet...and we’re not even that tall! However great views, very clean and friendly.
    Canada, Female, 18-24
  • 9.4


    01 Feb 2019
    Nice quiet hostel. Not a very social environment, but it is not the hostel's intent. The 15 minute walk from the center of town can be bothersome, but the great view of the lake more than makes up for it. The hostel also serves a great breakfast! Wouldn't mind staying here again.
    USA, Male, 31-40
  • 8.3


    04 Jun 2019
    Beautiful place with helpful staff in a beautiful location. The breakfast we were served felt like a fancy hotel. Only problem was the shower. It was either boiling hot or freezing cold. No in between.
    Canada, Couple, 25-30
  • 5.7


    25 May 2019
    The good: Tasty breakfast Access to the lake The bad: No parking Really dusty blankets, I had a stuffed nose and sneezed all night The access to the lake was unkempt, has some steps here and there but just mud overall. The place needs love and money, for example the hammocks were really discoloured and seemed quite old.
    Colombia, Male, 31-40
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Book Exchange
  • Airport Transfers
  • Bicycle Hire
  • Internet Access
  • Reception (limited hours)
Food & Drink
  • Bar
  • Cafe
  • Wi-Fi