Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

The reminder needs to be paid three 3 weeks prior to arrival via Payal or direct Bank Deposit once the Hostelworld bookings is made. If you want to book with less than three weeks notice please make the booking or contact us directly.

In case of No Show the first night will be charged to the credit card.

If there is a reduction in numbers the full amount will be paid for the remainder of the people on the group.

Additional Terms and Conditions

There is a security deposit of 150 pesos per person to be given in cash on arrival for loss of bedding, keys or general damage to the hostel and its contents.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Casa Kraken Hostel

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Don't be confused, everything but the name is the same! Formerly known as Oasis Downtown Hostel, we are one of the few youth hostels actually in downtown Puerto Vallarta. We like to see ourselves as a refuge for travelers; a safe, fun, and memorable place where life-long friendships develop. Be greeted (with an ice cold beer!) by our friendly and helpful staff who also enjoy a good party! If you are looking for a good time here in Puerto Vallarta, whether it be relaxing at the beach, eating like a local, or partying the night away, we can show you how!

Casa Kraken is located in between the church of Our Lady of Guadalupe and the main square (adjacent to the city hall). We are also a block away from the main area of the Malecón: the seahorse statue and the outdoor amphitheater (right next to Los Arcos).

In total we have four dorms: we have an eight bed female dorm, two ten bed mixed dorms and a four bed mixed dorm. They all come with oscolating floor fans and ceiling fans. There are also assigned lockers (with a padlock) inside the dorms for each guest. Staff members organize bar crawls, day trips to the beach, various hikes, and Spanish lessons; feel free to ask for any events! We have a beautiful ocean and city view from our rooftop terrace that is not to be missed.

Casa Kraken Hostel Policies and Conditions:

Cancellation policy: 48h before arrival.

Check in from 10:00AM.
Check out by 11:00AM.

Payment upon arrival by cash.

Taxes included.
Breakfast included.


The reception service is open from 08.00 to 22.00
No curfew.
We do not accept customers younger than 18 years of age, or older than 50 years of age.
The maximum period of stay is 14 days.
This property might pre-authorize your credit card.

Check in and check out is between 8 am and 10 pm. Our front desk is only open from 8 am to 10 pm. If you need to check in after 10pm, please let us know in advance. We are not responsible for flight or any kind of delays.

Valid national ID is strictly required for check in or loss of reservation will be applied. If you are not a Mexican national, this means your passport.

In the case that you can't pay the total on arrival you will have to pay the normal walk-in rate. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.5

  • Security 9.9

  • Location 9.9

  • Staff 9.3

  • Atmosphere 9.1

  • Cleanliness 9.5

  • Facilities 9.2

Latest Reviews

  • 10.0


    15 Apr 2021
    We stayed at Casa Kraken for 3 nights and had the best experience possible. It is by far the best hostel we’ve stayed in for atmosphere since arriving in Central America nearly 2 months ago. If you want to meet lots of a friendly and fun people Casa Kraken is the place to be. Plus they hold lots of daily activities which you can get involved with. 10/10
    England, Male, 18-24
  • 10.0


    19 Feb 2021
    Kicked me out for throwing up. Respect the hustle
    England, Male, 25-30
  • 10.0


    18 Jan 2021
    Great colorful spot right where you want to be in town. Someday I’ll come back to party. Warm showers
    USA, Male, 25-30
  • 10.0


    17 Jan 2021
    I had a great stay at kraken hostel! The staff were all super friendly and helpful and planned activities everyday that you could join if you want. It’s located right near the malecon and close to the beach, atm, shopping, bus stops, good food, everything you need! The showers had hot water and there was good wifi. The atmosphere was fun and chill and very welcoming. Minus the noise of the busy street at night (I would recommend ear plugs) I had a fantastic stay and would highly recommend kraken
    Canada, Female, 25-30
  • 10.0


    07 Jan 2021
    Stayed in two hostels in Puerto Vallarta and gotta say this place is hands-down my favorite. Pros: *Some of the most fun and outgoing staff that I've met during my 1.5 month trip throughout Mexico *Group dinners - made a fried shrimp dinner for one of the nights. *Went on hiking tour of beaches and jungles starting at Boca de Tomatlan. MAKE SURE YOU GO ON THIS!!! Cons: *One of the staff put my marino wool shirt in the dryer after telling him not to, causing shrinkage lol
    USA, Male, 25-30
  • 10.0


    04 Jan 2021
    I loved my stay at Casa Kraken I highly recommend staying here. I traveled solo and made friends out there because of this place, it was absolutely incredible. Travis and Dave will answer any questions you have about where to get the best food in Puerto Vallarta. I plan on going back and will absolutely stay at Casa Kraken. The rooftop is bar is extraordinary.
    USA, Male, 25-30
  • 9.4


    15 Apr 2021
    Casa Kraken was an amazing experience. A great community vibe. People are very friendly and fun. Met some people that I plan on traveling with in the future. I highly recommend a stay here!
    USA, Male, 25-30
  • 8.9


    06 Feb 2021
    Overall, a great time. Everyone was super super lovely. Showers were great. The cleanest hostel I have ever been to, regular disinfecting, sweeping, mopping. A few complaints, though. Breakfast is super subpar. Kitchen closes at 10pm, which was really frustrating when all of the restaurants also closed at 10pm. And one night, all of the staff partied until like 4am and the manager got frustrated with me when I asked them to turn the music down at 1:30, even though quiet time starts at midnight.
    USA, Female, 18-24
  • 8.6


    28 Jan 2021
    Very friendly staff, good and nice breakfast, and pretty close to the pier. They also have daily activities in case you want to join any of them.
    Mexico, Female, 31-40
  • 8.0


    08 Apr 2021
    Not a really social place maybe because when I was there the hostel was almost empty. Great terrace to enjoy the sunset. Great localisation if you wanna discover P Vallarta.
    Spain, Male, 25-30
Read all reviews


  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • BBQ
  • Book Exchange
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Cooker
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • 24 Hour Security
  • Housekeeping
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Board Games
  • Wi-Fi