Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Group cancellation/ no show policy applies first night will be charge seven days prior to arrival. No refund if cancel within seven days of arrival.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Helpful Staff
  • Good Cleanliness
Read all reviews

Property Description

Casa Oro is the first hostel and surf school in San Juan del Sur. Before that it was an obligatory spot on the historic gold route through Central America. It is an icon and active citizen of our beautiful beach village community.

Just a hop, skip and a jump from the beach, Casa Oro offers a variety of budget-friendly accommodations designed with conscious backpackers in mind. We have both dorms and private rooms designed for travelers, by travelers. All dorm beds come equipped with privacy curtains and lockers (bring your own lock). The second and third floor boast a balcony that wraps around the entire building. Delicious local breakfast is available for $3 for hostel guests. Also included in your stay is: massive communal kitchen, free fiber optic Wi-Fi, free filtered water and free access to the Surf Ranch facilities which includes a pool and skatepark. There's also free hugs.

Also offered on site:
Dependable beach shuttles every day
Surf Board rentals and lessons
RestoCafe + Bar (much of the food sourced from our own organic farm)
Bean to Bar Organic Chocolates
Best brownies in town
Every tour imaginable
Transportation services all through Nicaragua and Costa Rica

We are proud to be part of the Casa Oro Group, a collection of for-purpose businesses dedicated to service, hospitality, adventure, relaxation and real food. We use business as a tool to regenerate human and environmental abundance.

We’re curious about the story of your life, and what wonderful synchronicity brought you to this place. Thanks for giving us a chance to create this. We’re grateful you’re here.

A few things to note:
Cancellation policy: 72h before arrival.
Check in from 14:00.
Check out before 11:00 .
Payment upon arrival by cash.
Taxes not included.
The reception service is open 24 hours per day.
No curfew.
Non smoking.
This property might pre-authorize your credit card. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 6.6

  • Security 7.3

  • Location 9.3

  • Staff 6.0

  • Atmosphere 6.6

  • Cleanliness 6.0

  • Facilities 5.8


Latest Reviews

  • 8.3

    Fabulous

    28 May 2022
    I had doubts because of seeing reviews mainly complaining about staff and organisation, but during our 2 night stay the staff were very helpful (and I observed them having to deal with difficult and rude guests). The architecture of the hostel is beautiful and there are large balconies to relax in. Contrary to some reviews I didn’t find our dorm (on the middle floor) too hot. It’s a very large place so you have to use the lockers otherwise you’ll get stuff stolen (my friend lost $40).
    England, Male, 18-24
  • 7.7

    Very Good

    30 Apr 2022
    Rooms are very hot at night. Wifi does not work at all - we had to keep going down the street to get it. Good location and value for money and a really nice space but slightly frustrating at times
    England, Female, 18-24
  • 6.9

    Good

    29 Jul 2022
    מקום מאוד מאוד אוברייטד. חוץ מהאווירה הכל נראה כמו כלא
    Israel, Male, 25-30
  • 6.9

    Good

    30 Apr 2022
    We enjoyed our stay here but the rooms were so hot and not that clean and the staff weren’t very accommodating. not much atmosphere but in a great location
    England, Female, 18-24
  • 5.7

    Rating

    14 Aug 2022
    Bunk beds about to collapse. Missing parts.
    England, Female, 18-24
  • 5.7

    Rating

    29 May 2022
    Showers are terrible and there are no electric showers. My room was filled with water all over the floor every time it rained heavily. The staff is very rude all the time, not friendly at all. Wifi is bad and has weak signal.
    Brazil, Female, 25-30
  • 5.4

    Rating

    27 Jun 2022
    The negatives seriously outweighed the positives of Casa Oro. The fact they even try to claim the kitchen for guests is a kitchen is a joke. After asking a staff member to help us turn on the stove (to no avail) and asking if we could use the main kitchen to cook pot noodles (straight no) was a horrible experience. Then comes the incredibly rude staff. After very nicely going to reception to ask if our AC could be turned on as the fan didn’t work I was clearly mocked in Spanish by a staff member to anothe
    England, Male, 18-24
  • 5.1

    Rating

    13 May 2022
    I'm not one to leave a bad review ever and I am not picky usually at all but this hostel really dissapointed me. Horribly hot and stuffy. Was in the room on the bottom floor and got woken up by loud music each morning. Door doesnt close at all - Anyone can walk in. Floor in bathroom is soaking wet and muddy because shower doesnt have a door. Bin in toilet isn't changed each day so it smells. Tried to email ahead of stay to request a change of booking, didnt get a response,
    England, Female, 25-30
  • 4.0

    Rating

    10 Aug 2022
    The stuff is not friendly at all. My friend came to the hostel after drinking too much alcohol and I asked them to give me something to clean his puke all over the floor. They said it’s my problem and didn’t even give me something to clean it. All they care about is your money and nothing else. 0 service awareness and willingness
    Israel, Male, 18-24
  • 2.0

    Rating

    25 Sep 2022
    HORRIBLE EXPERIENCE! Me and my traveling buddy show up late night at 11pm with a reservation the night shift guy says he can't help us check in cause he does not know how to do it and that we have to come back in the morning to talk to the front desk that he's just the security so i had to find another place walking around with 2 surfboards and 2 back packs each! So they STOLE my $4 dollar deposit and sent me away
    Colombia, Male, 31-40
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Cots Available
  • Fitness Centre
  • Follows Covid-19 sanitation guidance
  • Meeting Rooms
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Towels Not Included
  • Utensils
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Wi-Fi


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