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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Chelsea International Hostel

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

IMPORTANT UPDATE:
Due to the situation caused by the Covid-19 pandemic, our common areas are closed, and lockers and luggage storage are not available at this time.
We are only offering rooms that have private bathrooms at this time, in an effort to reduce risks to your health.
Please check our house rules for more details on how we are operating during this pandemic.
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The Chelsea International Hostel is one of the largest independent Hostels in New York City, operating since 1992. We are located in Chelsea, a prime location in the heart of Manhattan. From here our guests can walk to most of the attractions NYC has to offer. Highline Park is only 2 blocks away. Follow the lights and arrive in Times Square after a 15-minute walk. But if you prefer to ride the subway, feel free to hop on any of the many subway lines that serve us (A, C, E, F, 1, 2, 3). You can get virtually anywhere in the city in just a few minutes.

Our simple, functional rooms can sleep one to six guests in single beds (in single, shared and private twin rooms) or double-size beds (in private double-bed rooms). We do not use bunk beds in our rooms. Every room is air-conditioned during the summer months. The bathrooms are cleaned constantly. Every floor in any of our eight buildings has a bathroom; most of the time there is no waiting in line to use the bathrooms.

Our guests enjoy:

FREE WI-FI throughout the entire property.
Linen and towels (one bath towel per guest) are provided.
Check-in starts at 3 PM. However, the Front Desk is currently only open until 8 PM. Please time your arrival accordingly.
Check-out is by 11 AM.
Please note that due to the situation caused by the Covid-19 pandemic, our common areas are closed, and lockers and luggage storage are not available at this time.

Please note our following policies:

A valid passport or government-issued ID is required to check in.
All guests must be 18 years old or older to stay with us.
We have a 48 hours cancellation policy. There will be no refunds if the reservation is cancelled with a 48 hours or less notice.
The balance due on your reservation is due 48 hours prior to your arrival date. We will charge the credit card used to secure the booking 2 days before your arrival. Payments are not refundable.
We only accept Visa, Mastercard, American Express, and Discover. We do not accept cash, personal checks, pre-paid cards, or gift cards.
Non-Refundable reservations will be charged the total price with all taxes included immediately after the reservation is made.
Note that hotel taxes are not included in the rates. NYS, NYC Sales Tax: 14.75%. Occupancy taxes: $3.50 per person per night. These will be added to your balance.
The maximum stay in our hostel is 14 nights in any given 30 days. We will not accept consecutive reservations that add up to more than 14 nights.
Pets are not allowed.
Beds and rooms are allocated on the arrival day. We will do our best to accommodate you, but we cannot guarantee that a group of 2 or more people will be in the same room.
Breakfast is not included.
The entire hostel is non-smoking. View House Rules

Overview

Located in central Manhattan, the Chelsea International Hostel is a great place to rest your head after taking a bite out of the Big Apple. We'll make sure you're well fed with a free breakfast every morning and our famous all-you-can-eat pizza night. In hot summer months, the air con will keep you cool and you'll be able to get to know other guests in our communal courtyard – a rare bonus here in NYC! It’s open from 7am and closes again at 11pm to make sure everyone gets a good night’s sleep.

Location

You'll find us in one of New York's most vibrant and trendy neighbourhoods, just two blocks from High Line Park and a 15-minute stroll from Times Square. Chelsea is packed with speakeasy bars, Instagram-ready restaurants and hot spots like the Gansevoort Market and Gotham Comedy Club. We're served by lots of subway lines too (A, C, E, F, 1, 2, 3), so it's easy to get around when you're looking to spend a day further afield.

Rooms and Dorms

Our functional dorm rooms come with all the essentials and they sleep up to four people. There are bathrooms on every floor and some of the private rooms have en-suites. And don't worry about climbing onto the top bunk in the middle of the night: all our beds are standard singles or doubles, so everyone gets prime position.

Extras and activities

If your data's limited, grab one of our free city maps so you stay on track when you're out and about. Back in the hostel, whip up a snack in our kitchen. Wi-Fi is free and available throughout our hostel, so you can keep your followers posted with photos of New York's iconic landmarks. We've got lockers for valuables in every bedroom so your stuff stays safe: just remember to bring your padlock. And for an extra $4-5, we can store your luggage too.

View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 8.7

  • Location 9.3

  • Staff 8.6

  • Atmosphere 8.1

  • Cleanliness 8.9

  • Facilities 8.3


Latest Reviews

  • 10.0

    Superb

    10 Jul 2021
    The stay was convenient and nice. We got a cot for someone to sleep on and it came with its own matrice which I thought was a very nice touch. I would return.
    USA, Female, 18-24
  • 10.0

    Superb

    24 Apr 2021
    excellent. Need blanket for cold room.
    Vietnam, Female, 41+
  • 9.7

    Superb

    13 May 2021
    Due to Covid, I was moved to Radio City Apartments Hotel. I just can’t explain how Great the Location is!! It’s close to everything and you’re in the middle of everything. Rooms, not so fancy. However everything was 👍🏽
    Egypt, Male, 25-30
  • 9.7

    Superb

    05 May 2021
    Was a good time, the rooms are clean and the Location is strategic, has good Connections with the Subway. I recomended this Hostel, is a good value between Quality and price.
    Colombia, Female, 31-40
  • 9.1

    Superb

    11 May 2021
    Overall, it was good, but they need better walls/windows to block out the noise because every morning at around 6am, construction would start and it would be ridiculously loud.
    USA, Female, 25-30
  • 7.7

    Very Good

    14 Apr 2021
    Its a hotel. Zero atmosphere. You won't meet a single person. But its very clean and nice. The bed is like sleeping on a piece if cement though. In times Square though if that is what you are looking for. I personally wouldn't stay here again unless I went with a group.
    USA, Male, 31-40
  • 6.9

    Good

    24 May 2021
    We were moved to Radio City Hotel and Hostel World staff didn't inform them. The room didn't have a table in a kitchen and no lockers. It was very cold inside, blankets didn't help. Other than that, it was pretty good.
    Kazakhstan, Female, 18-24
  • 6.3

    Good

    07 Jun 2021
    I cannot say much about this hostel because my reservation was moved to an hotel because of Covid. Overall, I was satisfied with my experience, but I booked this hostel because of the location and the fact that they moved my reservation without telling it in advance wasn't good.
    Italy, Female, 18-24
  • 5.7

    Rating

    15 May 2021
    Improve room locks,ask guest about last minute changes before changing them so that they can have the option of a refund rather than adding a commute to their travel plans.
    USA, Couple, 31-40
  • 5.4

    Rating

    02 Jul 2021
    The room generally clean and modern, but bed was a military cot (twin) and uncomfortable. I got very little sleep. The Chelsea did place me in a room for "two" and did not fill the other space so I had the room alone :-). But, the microwave, did not work, and the fridge was just a cooler. Then, about 1:30 am I was awoken hearing someone trying to get into the room. It was frightening, and no phone in room. Elevators small and slow. The so called Guess service area 2nd fl. was terrible.
    USA, Male, 41+
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Facilities

Free
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Microwave
  • Outdoor Terrace
  • Self-Catering Facilities
Services
  • Housekeeping
  • Internet Access
Entertainment
  • Wi-Fi


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