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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Possible to cancel free of charge up to 14 days before arrival date.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Chillout Hostel Zagreb

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Awesome Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

According to one past guest, this will be 'the most impressive hostel you've ever stayed at', and with an endless list of free perks on offer here, we're inclined to agree. If you're looking to find cheap accommodation close to the main street of Zagreb (Ilica street) and the Bana Jelacica (the city's main square) look no further. A 24-hour bar with cheap drinks and a satellite TV comes in handy when you're ready to be social, and with a steady trickle of international guests staying here all year long, you're guaranteed to find new friends from faraway places. Super-fast free WiFi and free computers can be found in the common area, as well as a super cheap breakfast for when you can't bring yourself to venture out.

Property Description

FREE continental breakfast from 8 - 10am with bookings of Superior 8 Bed Mixed Dorm Ensuites!

The best location. Superb rooms with private bathrooms and dorms with shared bathrooms. Bar with daily themes and live DJs. Restaurant with traditional food. Tours and pub crawls. Meeting rooms. 24/7 reception.

Check why Chillout Hostel Zagreb is considered one of the most famous hostels in Europe, with the majority of people who visit Zagreb staying with us more than once.

Unbeatable LOCATION:

We are located right in the center, next to all the landmarks, vibrant stores, notorious nightlife, restaurants and historic buildings. Each one easily accessible by foot. Just ask at the reception for directions and be there within minutes.

STAFF you will call friends:

Our local team knows all the best places so no need to worry, you won't miss out on anything!. We're always looking to help and love to meet new friends. Who knows, you might even fall in love with one of them ;) Our reception is 24/7 so we're always around to help you with anything you might need, or just have a chat.

VALUE for your money:

FREE fast wi-fi in all rooms and common areas.
FREE computers to use at all times.
FREE usage of guest kitchen to prepare your own meals.
FREE air conditioning and bed linen in all rooms.
FREE safe deposit box at the reception.
FREE earplugs.
FREE maps, guides and brochures.
FREE book exchange.
FREE walking tours.


- All rooms are en suite (with their own private bathroom), fresh and clean.
- Electronic key cards.
- Lockers & storage facilities.
- CCTV on the floors and in common areas to make sure your things are protected.
- Reception, hostel facilities and Hangout bar are open 24/7. No curfews.
- Daily happy hours. Live DJs, karaoke & movie nights, theme nights, pub crawls. Meet someone new every day.
- Spring & summer outdoor terrace. Huge park right next to our building.
- Breakfast, lunch, dinner & lunch box options available in our popular restaurant Njummy, frequently visited by locals as well. Friendly prices.
- Tours and Travel Desk. Visit those amazing Plitvice Lakes. Best price!
- 5 floors with an elevator. 210 beds.
- Meeting and conference facilities available.
- We are pet friendly (in private rooms and common areas) so bring that monkey with you.

CHECK IN : 3 PM
CHECK OUT : 12 AM

All prices include VAT . 1.35 € city tax per person per night is paid extra.

If you want to have a great time, experience Zagreb like a local, see what Croatia is all about, meet new lifelong friends and join our extended global Chillout family, book with us now for an unforgettable stay and thousands of stories to tell.

Check Availability

Reviews & Ratings

  • Value For Money 8.7

  • Security 9.0

  • Location 9.7

  • Staff 9.0

  • Atmosphere 8.9

  • Cleanliness 7.8

  • Facilities 8.2


Latest Reviews

  • 9.7

    Superb

    18 Jan 2019
    Everything awesome except for the noise in Friday night. 😎 I have a great time on Saturday though
    Peru, Male, 18-24
  • 7.4

    Very Good

    13 Jan 2019
    Went during the low season which means not a whole lot was happening. Staff were inattentive and not always at their stations. Had to wait a couple minutes each time I needed help at the front desk. Im sure there’s more nightlife during summer but winter was pretty much quiet all the times.
    Canada, Female, 18-24
  • 7.1

    Very Good

    16 Jan 2019
    Great location, but felt like I was going to die every night in the plywood bed. Very little privacy as bed dividers do not extend full length of the bed. Bathroom was mildly well kept. Entire hostel smells of cigarette smoke. Kitchen is haphazard and barely useable. Wasn’t ever able to use the microwave - even when it did turn on it turned all my food to inedible mush.
    USA, Female, 18-24
  • 6.6

    Good

    30 Dec 2018
    Cool place to party and get to know people. Unfortunately the bathroom situation was just terrible !!
    Spain, Female, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • DVD's
  • Games Room
  • Nightclub
  • Wi-Fi

Policies

  • Credit Cards Accepted
  • No Curfew
  • Pet Friendly
  • Taxes Not Included

Chillout Hostel Zagreb says

According to one past guest, this will be 'the most impressive hostel you've ever stayed at', and with an endless list of free perks on offer here, we're inclined to agree. If you're looking to find cheap accommodation close to the main street of Zagreb (Ilica street) and the Bana Jelacica (the city's main square) look no further. A 24-hour bar with cheap drinks and a satellite TV comes in handy when you're ready to be social, and with a steady trickle of international guests staying here all year long, you're guaranteed to find new friends from faraway places. Super-fast free WiFi and free computers can be found in the common area, as well as a super cheap breakfast for when you can't bring yourself to venture out.

Things to Note

Check in: 3 PM
Check out: 12 PM (Noon)

Cancellation policy: 48 hours before check in time (3PM)
Cancellations after this time will be charged for the first night of accommodation

We accept payments by cash and credit cards for accommodation ( VISA, Maestro or Mastercard )

The bar is cash only.
Breakfast is not included in the price.
City tax is not included in the price - 10 HRK / 1.35 € per person per night is paid extra

We can arrange airport shuttle for you - just contact our reception or send us an e-mail.

Please note:
Key deposit is due in cash upon arrival - 30 HRK / 5€ - and returned on check-out
Airport pickup is available for 120 HRK
Buffet Breakfast is available for 35 HRK
Deluxe Apartment is temporary without air conditioning, all other rooms are equipped with air conditioning.


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