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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Possible to cancel free of charge up to 14 days before arrival date.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Chillout Hostel Zagreb

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

According to one past guest, this will be 'the most impressive hostel you've ever stayed at', and with an endless list of free perks on offer here, we're inclined to agree. If you're looking to find cheap accommodation close to the main street of Zagreb (Ilica street) and the Bana Jelacica (the city's main square) look no further. A 24-hour bar with cheap drinks and a satellite TV comes in handy when you're ready to be social, and with a steady trickle of international guests staying here all year long, you're guaranteed to find new friends from faraway places. Super-fast free WiFi and free computers can be found in the common area, as well as a super cheap breakfast for when you can't bring yourself to venture out.

Property Description

The best location. Superb rooms with private bathrooms and dorms with shared bathrooms. Bar with daily themes and live DJs. Restaurant with traditional food. Tours and pub crawls. Meeting rooms. 24/7 reception. Fully COVID-19 health safety compliant - we care.

Check why Chillout Hostel Zagreb is considered one of the most famous hostels in Europe, with the majority of people who visit Zagreb staying with us more than once.

Unbeatable LOCATION:
We are located right in the center, next to all the landmarks, vibrant stores, notorious nightlife, restaurants, and historic buildings. Each one easily accessible by foot. Just ask at the reception for directions and be there within minutes.

STAFF you will call friends:
Our local team knows all the best places so no need to worry, you won't miss out on anything!. We're always looking to help and love to meet new friends. Who knows, you might even fall in love with one of them ;) Our reception is 24/7 so we're always around to help you with anything you might need, or just have a chat.

VALUE for your money:
FREE fast wi-fi in all rooms and common areas.
FREE computers to use at all times.
FREE bed linen in all rooms.
FREE safe deposit box at the reception.
FREE earplugs.
FREE maps, guides, and brochures.
FREE book exchange.

- All rooms are en suite (with their own private bathroom), fresh and clean.
- Electronic key cards.
- Lockers & storage facilities.
- CCTV on the floors and in common areas to make sure your things are protected.
- Reception, hostel facilities are open 24/7. No curfews.
- Spring & summer outdoor terrace. Huge park right next to our building.
- Breakfast, lunch, dinner & lunch box options available in our popular onsite, frequently visited by locals as well. Friendly prices.
- Meeting and conference facilities available.
- We are pet friendly (in private rooms and common areas) so bring that monkey with you.

Check in : 3 PM
Check out : 11 AM

All prices include VAT . 1.65 € city tax per person per night is paid extra.

If you want to have a great time, experience Zagreb like a local, see what Croatia is all about, meet new lifelong friends and join our extended global Chillout family, book with us now for an unforgettable stay and thousands of stories to tell. View House Rules

Overview

When you stay with us at Chillout Hostel Zagreb, you become one of the locals. Tuck into some traditional Croatian dishes in our restaurant, then join our free walking tour. By night, check out the theme of the day in our 24-hour bar, where you can dance to a live DJ (don't miss happy hour!). Discover the fun side to the city on our famous pub crawl. In the morning, help yourself to a super cheap breakfast and get chatting on the terrace, log into the free Wi-Fi to call home or join us on a day trip to the Plitviče Lakes. Whatever you fancy!

Location

With the main square, Ban Jelačić, 6 minutes away on foot, our location is hard to beat. Start your tour at Zagreb Cathedral, a 9-minute walk away. Drop us an email before your stay and we can arrange an airport transfer for a small charge. Otherwise, take the 290 bus to Kvaternikov, walk to Heinzelova and take tram 17 to J. Jelačića, you’ll find us 5 minutes from there – around an hour total. If you’re coming via train or bus, take tram 6 to Ban Jelačić, a 30-minute journey.

Rooms and Dorms

We're big on making our rooms look good – so look around you when you drop your bag in your mixed dorm, there’s artwork everywhere – even on the ceilings! Some dorms and all private rooms (twin or two-bed apartment) are en-suite. There's air con, free linen, underbed lockers and an elevator too. Each bunk has a privacy screen dividing it from the next.

Extras and activities

Get from the Museum of Broken Relationships to the cathedral in a flash by renting a bike from reception. Grab a free city map on your way out to help you find your way. Tired yourself out in Maksimir Park? Pick a board game in the lounge, or choose a DVD or a book from our exchange before cooking dinner in the kitchen. The nearby Dolac Market is a great spot for groceries.

View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.7

  • Security 8.8

  • Location 9.6

  • Staff 8.8

  • Atmosphere 8.5

  • Cleanliness 8.1

  • Facilities 8.2


Latest Reviews

  • 10.0

    Superb

    13 Aug 2020
    Great place to spend couple of days in Zagreb and have fun. It's a very nice place super well located with an amazing staff
    Colombia, Male, 31-40
  • 10.0

    Superb

    01 Mar 2020
    Great place to stay. Location is superb and very friendly hosts.
    Croatia, Female, 31-40
  • 9.7

    Superb

    25 Aug 2020
    We didn’t actually stay at the hostel but a hotel next door because we found out on arrival that the hostel had been shut down awhile due to an earthquake. We paid the same price for the hotel so that was fine but we would’ve liked to have been warned before booking that the hostel was actually closed. However the hotel was great, clean and in basically the same location as the hostel.
    Switzerland, Female, 18-24
  • 9.7

    Superb

    26 Feb 2020
    To be honest. I didn't stay at Chillout Hostel because it was under renovation. Instead, they put me in a hotel around the corner for the exact same price as the hostel. Their service regarding this, and the staff's at the hotel was incredible. Really recommended!
    Argentina, Male, 18-24
  • 9.4

    Superb

    12 Feb 2020
    Incredible place to be at. Spend two nights with a friend from school, we are both very happy with the treatment we received from staff it was amazing. The bar at the hostel was very very nice, had a great atmosphere and was pleasant to be at. Location was centric and near by most pubs. There was a guy Jorge from Chile, he was very kind to let us know how to get to the ski park by bus and helped us on what to do by night time. Overall great place to be at in Zagreb
    Chile, Male, 18-24
  • 9.1

    Superb

    08 Sep 2020
    It has been an amazing experience to stay in this place. Low budget and friendly staff. I highly recommend.
    Malta, Female, 31-40
  • 9.1

    Superb

    27 Jan 2020
    They were renovating the hostel so they upgraded me to a nice hotel room which was nice but I did not get the vibe of the hostel unfortunately
    Canada, Male, 41+
  • 8.9

    Fabulous

    21 Feb 2020
    I dont want to be negative and give a score, but if you dont have available rooms, the hostel should be say before make the booking. The people from reception moved me to a close hotel.
    Ecuador, Male, 31-40
  • 4.0

    Rating

    13 Sep 2020
    The personal of the hotel Timeout where I have been moved due to renovation were kind with me exept 2 workers. I can't explain why my roommate want to quit my shared room sooner as planed, I can't explain why I have the feeling that a waiters look at me in a suspicious way and I can't explain why a tall blond personal woman try many times to not interact with me when I have a request as a guest. Sometimes I can't believe it is not due to the high concentration of the beautiful Melanin in my skin
    France, Male, 31-40
  • 2.0

    Rating

    16 Aug 2020
    The hostel is not open. Do not book this place. We were not told about this until we went to check in at 21:30 at night. They put us in a hotel down the street that was also under construction. There were no towels, not even hand towels in the bathroom, no AC, and our room faced the courtyard where the construction was. They blasted loud dance music at 8 in the morning when they started construction so we couldn’t have the window open despite it being the middle of August and very hot.
    USA, Couple, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • DVD's
  • Games Room
  • Nightclub
  • Wi-Fi


Chillout Hostel Zagreb says

According to one past guest, this will be 'the most impressive hostel you've ever stayed at', and with an endless list of free perks on offer here, we're inclined to agree. If you're looking to find cheap accommodation close to the main street of Zagreb (Ilica street) and the Bana Jelacica (the city's main square) look no further. A 24-hour bar with cheap drinks and a satellite TV comes in handy when you're ready to be social, and with a steady trickle of international guests staying here all year long, you're guaranteed to find new friends from faraway places. Super-fast free WiFi and free computers can be found in the common area, as well as a super cheap breakfast for when you can't bring yourself to venture out.

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