Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Citybackpackers have a cancellation policy of no refund on monies paid in advanced for cancellation, no show or reduction in numbers.

Additional Terms and Conditions

Citybackpackers supplies all linen for beds, thou suggests each person supply his/her own sleeping bag(for cooler months) as stocks are limited.
Also it is our duty that we ask each person pay a standard key deposit of $10 on arrival which will be refunded on check-out when linen and key are returned to reception.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Any tours should be booked on arrival or at least 24hours prior to attendence.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Property Description

City Backpackers HQ, in the very heart of Brisbane. Want to be close to all the action? Then City Backpackers HQ is the place for you! Only minutes from all the best shopping, bars, restaurants and nightlife, with options to suit all our travellers, those on a shoe string budget or those who want to splash the cash.

Take to the streets of all that Brisbane and South East Queensland have to offer, or kick back in “The Fatt Wombat”, our in-house bar, pool with spectacular river city views, movie lounge with a wide range of movies to choose from or stay connected with friends and family around the world with our free Wi-Fi.

Our Location:
Situated in the city centre with extensive views of the river and the city, City Backpackers HQ is the place to be! In walking distance from the best shops, bars and restaurants and new entertainment precincts; making it the perfect place to catch a movie, have a drink with friends or buy those much needed essentials.

Take a short stroll or ride along the river walking paths and bikeways. Not your thing? Then catch some rays at the famous South Bank beach and sample the delights of the many weekend markets Brisbane has to offer.

After an adventurous day exploring the area, quench your thirst at your local “The Fatt Wombat” then head to Caxton Street, laid back West End or the clubbing scene of ‘The Valley’ for some of Brisbane’s best nightlife.


City Backpackers HQ charges 1.8% surcharge on any debit or credit card transactions. Eftpos transactions incur a $0.25 surcharge


In the interests of security, all guests are required to produce government photo ID on check-in.

Persons wishing to stay in our backpacking dormitory accommodation are required to have with them, a full sized travellers backpack. A backpack is not required to stay in a single, twin or double room. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.0

  • Security 8.0

  • Location 8.5

  • Staff 8.3

  • Atmosphere 8.3

  • Cleanliness 7.3

  • Facilities 7.9

Latest Reviews

  • 10.0


    02 Jan 2020
    Amazing place great vibes and people
    England, Male, 18-24
  • 10.0


    28 Dec 2019
    Couldn't fault this place. Good vibes, comfy beds, ideal location, very sound staff and immaculately clean.
    Ireland, All Female Group, 25-30
  • 9.4


    06 Dec 2019
    I only stayed here for a night, but there was so much going on--it was great. Met a lot of cool people, swam in the pool, and ate at their counter. The view of the city was amazing and it was a very close walk to the brewery, Roma station, and other nightlife. Would definitely stay here again.
    USA, Male, 31-40
  • 8.0


    09 Jan 2020
    Had a great stay, was a great atmosphere, really good to party. The bar is really cheap and there is always something going on also the pool is warm The only problem we had was we were put in the wrong room and then we’re made to feel like it was our fault not there’s. Staffs who handled the situation was an absolute a********, we got no apology and was very immature about the situation and made us feel like we were in trouble. Apart from that I would recommend.
    England, Male, 18-24
  • 8.0


    01 Dec 2019
    Nice enough hostel, located fairly close to Roma Street interchange. Lots of long termers - not necessarily a bad thing. Kitchen wasn't the greatest, have to rent your own crockery from reception
    England, Male, 25-30
  • 7.7

    Very Good

    05 Jan 2020
    Nice enough hostel, helpful staff and great location. Bathroom was a bit dirty and broken, and the walls very thin, but fine otherwise.
    England, Female, 18-24
  • 7.4

    Very Good

    22 Nov 2019
    Staff is very friendly and welcoming! I was also able to check in early, which was very convenient. WIFI worked quite well compared to other Hostels. Very loud place, though - you hear the party music in the dorms until late at night, and at 6:15 in the morning a group of people started to play super loud music again, which you could hear in the dorms...
    Austria, Female, 25-30
  • 5.4


    22 Dec 2019
    Residents living in said room had a room clean note on the door, after the resident had moved all possessions from under the bed to above the bed, cockroaches were seen coming from under said bed, all rooms were run down and didn’t feel clean, however outside area and view was spectactular, although glass window in pool so people at the bar can see into the pool under the water is very creepy and weird
    England, Female, 18-24
  • 4.0


    13 Dec 2019
    Worst hostel I’ve stayed in. Food and cutlery (which you pay a deposit for) got stolen. When asked staff they said it happens often! Hostel is not cleaned twice daily as stated. A lot of old pots in rooms and previous guests linen left under beds! Halls and dorm smells of sweat. Most unwelcoming hostel we’ve stayed in. Not all staff members are friendly.. Although the guys on reception were friendly and welcoming esp one who had just started (poss Scottish?).
    England, Female, 18-24
  • 3.4


    15 Jan 2020
    One of the worst hostels I have stayed in. No security lockers despite being listed on profile and the staff were rude when I enquired about this. Facilities were very poor and required a lot of maintenance. Atmosphere was also awful, the place was filled with a lot of permanent residents who were very loud at all hours of the night and left communal areas very messy, but hostel staff didn't seem to care. Very bad experience, would not recommend.
    England, Mixed Group, 18-24
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Elevator
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Steam Room
  • Swimming Pool
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Restaurant
  • Vending Machines
  • Board Games
  • DVD's
  • Games Room
  • Pool Table