Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Good Cleanliness
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Property Description

City Backpackers HQ, in the very heart of Brisbane. Want to be close to all the action? Then City Backpackers HQ is the place for you! Only minutes from all the best shopping, bars, restaurants and nightlife, with options to suit all our travellers, those on a shoe string budget or those who want to splash the cash.

Take to the streets of all that Brisbane and South East Queensland have to offer, or kick back on one of our fabulous decks with sprawling City and River views, pool with spectacular river city views, movie lounge with a wide range of movies to choose from or stay connected with friends and family around the world with our free Wi-Fi.

Our Location:
Situated in the city centre with extensive views of the river and the city, City Backpackers HQ is the place to be! In walking distance from the best shops, bars and restaurants and new entertainment precincts; making it the perfect place to catch a movie, have a drink with friends or buy those much needed essentials.

Take a short stroll or ride along the river walking paths and bikeways. Not your thing? Then catch some rays at the famous South Bank beach and sample the delights of the many weekend markets Brisbane has to offer.


City Backpackers HQ charges 1.8% surcharge on any debit or credit card transactions. Eftpos transactions incur a $0.25 surcharge

Please note that the latest check in possible is 10pm. Only prior organised after hours check in is possible. There are certain criteria which will need to be met. Please contact us.

Please note, normal check in time closes at 10pm sharp. In order for us to allow after hours check in (after 10pm) we will require the following:

* Copy of your Passport from anyone checking in
* Authority to charge the card on file for accommodation, refundable $10 key deposit + 1.8% surcharge.

Once we receive this we can give instructions on how to obtain your key and how to get to your room.

Please note, this information has to be received before 430pm of the day of arrival. We will not be able to organise after hour check in after this time."

All guests MUST produce Government issued Photo ID in order to check in. All guests wanting to stay in dorm style accommodation will have to have a full size travellers backpack (75L or above), an International Passport and be over 18 years of age. This is to ensure you are sharing the room with genuine travellers. A backpack, or International Passport is not required to stay in a single, twin or double room. View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 8.4

  • Location 8.6

  • Staff 9.0

  • Atmosphere 8.6

  • Cleanliness 6.9

  • Facilities 7.7

Latest Reviews

  • 10.0


    16 Sep 2022
    Super hostel, they are super helpful, good facilities, rooms are clean with good beds and over all there is just a good vibe amongst the hostel.
    Ireland, Male, 18-24
  • 9.7


    10 Aug 2022
    Everything’s great, the staff are helpful and friendly, room is clean, hot shower works perfectly, kitchen area are big and well equipped. Love how perfect it is located. 10/10 would come back!
    Indonesia, Female, 25-30
  • 9.4


    07 Sep 2022
    Fabulous place to stay with lovely atmosphere. Lots of places to chill out and socialised. Beds comfy and rooms clean. Kitchen a little messy at times but can’t be helped if people don’t clean up after themselves.
    England, Female, 25-30
  • 9.1


    29 Aug 2022
    I ended up extended my stay for another week. Friendly staff and welcoming, social atmosphere through the day and evening, Although the room I was staying in was damp, bedding was clean, the bathroom needed a bit more attendance and cleaning but my overall stay was Excellent. I would definitely recommend to friends and stay here again.
    England, Female, 18-24
  • 8.9


    27 Aug 2022
    Friendliest hostel I’ve ever stayed in! If you are solo traveling this is the place to stay! I made do many Friends here and extended my stay twice because I was having so much fun! The room I was in was very damp, and the bathrooms weren’t the fanciest, but while I was there they started redoing the bathroom on my floor. Highly recommend it here and I can’t wait to go back to Brisbane just so I can stay here again!
    USA, Female, 18-24
  • 8.3


    06 Sep 2022
    Returned to City Backpackers for the great location to the train station, the Coles, and the late check-ins. Unfortunately I returned again for another big party night. Not my vibe and got no sleep for my early flight the next morning. I stayed in the 12-dorm all female dorm that is directly next to the party zone, it would be quieter in other rooms.
    Canada, Female, 25-30
  • 6.6


    13 Sep 2022
    About what you'd expect, although in need of a deep clean specifically in the kitchen. The dust on the props that hold the windows open was so thick, taps/faucets need a wipe, also no communal cooking oil/dishwashing liquid which was disappointing. For a few nights it was decent - good location, staff were great and the communal areas and view were fab.
    England, Male, 18-24
  • 6.3


    22 Sep 2022
    No security, noisy all night, no window in the room, no cleanliness
    Italy, Male, 25-30
  • 4.3


    10 Aug 2022
    Flight was delayed so I couldn’t inform them of my late arrival… they didn’t answer the emergency contact so I had to walk around the city looking for another hostel. Decided to check in the next day and they still charged me for the night I missed, would definitely not recommend
    Northern Ireland, Male, 18-24
  • 3.4


    06 Aug 2022
    If you have someone in your room made Adrian, change out of it
    Canada, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Dryer
  • Elevator
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Key Card Access
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Washing Machine
  • 24 Hour Security
  • ATM
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Vending Machines
  • Board Games
  • DVD's
  • Games Room
  • Pool Table
  • Wi-Fi