Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Coimbra Portagem Hostel

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

Restored palace on 2015, is a historic reference and located on center of Coimbra. We provide access to shared bathrooms and rooms with double beds, or mixed dorms with air-conditioned. Relax on our living room and feel free to use WiFi. The well known Belcouce Palace, built on the medieval Wall of Roman origin has been a town historic reference. This year it has been restored and adapted to a new Hostel. It is situated in the historic center of Coimbra, in front of Santa Clara’s Bridge and a 5-minutes walk to the train station.

Your stay will be in the historic center of Coimbra, surrounded by the oldest tiltes and where you can relax in a terrace with a stunning view of the Mondego river.
It provides accommodation in rooms with a double-bed or in mixed dormitories with access to shared bathrooms and all air conditioned.

The Hostel is surrounded by restaurants, gardens and other touristic attractions. The most emblematic zones such as the Sé Velha Cathedral (less than 5 minutes walking), the famous Coimbra University which was classified as world wide Patrimony by the UNESCO at about 10 minutes distance). At a distance of 20 minutes on foot there is the Town Bus Station and also the National Museum Machado de Castro, the largest roman building in the Peninsula, the hostel is side by side with Turism office.

Coimbra Portagem Hostel Policies and Conditions:

Check in from 16:00 to 23:00 .
Check out before 11:00 .

Cancellation policy: 72 hours before arrival.
Payment upon arrival by cash, credit cards, debit cards.

Taxes included.
Breakfast not included.

No curfew.
Non smoking.
Reception hours: 08: 00 am. to 23: 00 pm. After the 23:00pm call a phone contact available for this purpose.
In the dorms, please don´t put your stuff on other people’s bed.
You can leave your luggage after your check-out until 21:30 pm. This service cost 0.50 euros/hour.
This property is not suitable for children (under 18 years), unless they are with their parents. View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 8.0

  • Location 9.0

  • Staff 8.0

  • Atmosphere 7.0

  • Cleanliness 9.0

  • Facilities 9.0

Latest Reviews

  • 10.0


    11 Sep 2019
    An incredibly charming property , ideally situated ..
    England, Male, 41+
  • 9.1


    29 Jun 2019
    Beautiful tiles in the hostel make it look very nice. The staff was friendly and mad you feel comfortable. Unfortunately there wasn't a free parking (except weekends).
    Switzerland, Female, 18-24
  • 8.9


    01 May 2022
    It’s early season so there was only one other person at the hostel. It was eerily quiet. The staff was not present when I checked in but they did respond quickly over text. Would have been more comfortable if staff was present, I didn’t see staff until the next morning. This may be because I checked in on a Sunday afternoon in the off season. No issues with the facilities. The historic building is beautiful with great modern updates. Just needs more guests for a better atmosphere.
    USA, Female, 25-30
  • 7.7

    Very Good

    23 Jun 2019
    This place really needs a maintenance worker!! Basically a clean place to sleep but little else. Common areas minimally furnished. No breakfast but there are nice cafes very nearby.
    USA, Female, 41+
  • 6.6


    12 Jun 2019
    Good hostel for a quick trip as it's 5 minutes walk from the station. Be carefully of getting there before check in at 4pm, even though they say reception is staffed it wasn't when we arrived at 1:30pm. We rang the bell and called the number. After the 3rd call someone picked up and gave us the code to get inside, we had to wait a further 30minutes for them to come back from their lunch. She let us put our bags in the hostel but refused to give us the code to the door until 4pm.
    Australia, Couple, 25-30
  • 6.0


    06 Aug 2019
    Good location but everything else wasn’t great. Staff were not friendly and check in was very late and slow. They were not very accommodating when we arrived earlier than 4 for a wedding rehearsal and were reluctant to let us get ready in the bathroom prior to checking in to our private room. It is one communal bathroom and the showers were horrible and barely any soap or toilet paper in the washrooms. Bed was super hard and uncomfortable and there is a huge roof top terrace with nothing.
    Canada, Female, 25-30
  • 5.7


    26 Oct 2019
    Showers dirty and very small. Mimimal facilities.
    Australia, Female, 41+
  • 5.7


    09 Aug 2019
    I am sorry to tell but we had bed bucks so I slept in the common area. The staff was very friendly and helpful though. We got back our money and could check out a day earlier.
    Germany, Female, 18-24
  • 5.7


    18 Jun 2019
    Great location. Very very basic rooms, not the cleanest. No atmosphere. A property with great potential but no investment or care. The photos online make it look far better than it is in reality.
    England, Couple, 25-30
  • 4.6


    16 Sep 2019
    I don’t have anything good to say about this place except that the location is good as it is cheap. The bathrooms are filthy, only two shower and bathroom stalls work. The kitchen and the lounge is in the basement and is filthy and has flies buzzing around. The atmosphere is very creepy. I stayed one night in a private room, which was clean and was glad to be out here f there.
    USA, Female, 31-40
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  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Meeting Rooms
  • Outdoor Terrace
  • Self-Catering Facilities
  • 24 Hour Reception
  • ATM
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Vending Machines
  • Games Room