Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 8 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Located in the heart of Santurce and right in the center of the nightlife, Conturce is a hostel with a funky flair that welcomes guests from all around the world looking to be part of our amazing community. Our location close to the beach and the booming gastronomic district of Urban Puerto Rico makes us the perfect fit for your travel experience.

Conturce Hostel Policies and Conditions:

Cancellation policy: 7 days before arrival.

Check-in time starts at 4:00 PM.
Check-out is at 11:00 AM (No exceptions)

Payment 7 days before arrival date: major credit cards.

Please be advised that there is a $35.00 (shared rooms) $75.00 (private rooms) HOLD on the credit card to cover the costs of equipment, furniture or articles damaged or lost (including but not limited to: $30.00 for replacement of lost keys, $35.00 lost lock, $8.00 for stained, ripped or lost towels, $30.00 for stained, ripped or lost blankets, $14.00 for stained, ripped or lost sheets, $10.00 for additional change of bed linens and towels) and for noncompliance with rules and regulations.

Taxes not included - 9.00%
Breakfast not included.

General Information:

• Reception:
         Mon-Sunday: 8:00 AM- 8:00PM
If arriving between 8:00 PM - 8:00 AM please call or email us for self-check-in instructions.
Covid Regulations and Restrictions by Government may apply.
18 years or older to check-in.
NO Pets allowed.

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Reviews & Ratings

  • Value For Money 8.4

  • Security 8.7

  • Location 9.6

  • Staff 9.3

  • Atmosphere 9.6

  • Cleanliness 9.6

  • Facilities 8.7

Latest Reviews

  • 10.0


    02 Jun 2022
    Best Hostel in San Juan. I cannot say this enough, it was one of the best hostel experiences I have had. I've stayed in probably over 25-30 hostels in my life and the hospitality and social atmosphere of this place are hard to find. Ricardo (the manager) is the homie, and helped me in every way he could. I cannot thank him enough for the hospitality he gave us. The amenities on the property are top notch, capped off by an awesome rooftop that promotes a social atmosphere. Ill be back soon.
    USA, Male, 25-30
  • 10.0


    23 Oct 2021
    Conturce hostel is super clean and the neighborhood is absolutely perfect! Met some amazing friends here as well! Walking distance from everything you need, but far enough from allThe touristy traps that you truly feel like a local Puerto Rican. Just go ahead and book it.
    USA, Male, 18-24
  • 9.7


    18 Jan 2022
    Everything is great. Only negatives are parking, and no laundry
    USA, Male, 18-24
  • 9.4


    04 Jan 2022
    Great location and very well kept space. Air conditioning didn’t work very well the first night so we were pretty hot. Seemed to be fixed the following day. Lockers in room are good and showers are functional. Best part of this spot is the rooftop and grill
    USA, Female, 31-40
  • 9.4


    27 Dec 2021
    Wonderful stay. Great place. Highly recommend for a stay in San Juan. Pos: - awesome rooftop veranda w furniture and a grill - electronic locks on gate and room doors - guests i met were social and international - easy access to Ocean View Beach, La Placita and can uber to Old San Juan - convenience/mart nearby for snacks and drinks - pretty clean Cons: - bunk beds were a little creaky - shared bathroom meant you usually had to wait for someone (usually not that long)
    USA, Male, 31-40
  • 8.6


    01 Apr 2022
    This hostel is a 15 min walk to Condado and a 10 minute walk to La Placita which is nice. If you are trying to decide between a hostel in Old San Juan vs here, 100% recommend staying in Old San Juan. This hostel is more of the touristy area. It is close to the big skyscraper hotels and casinos. The rooftop is really nice that I ended up sleeping up there one night! The bathroom and bedrooms are nice and clean. There is definitely A/C.
    USA, Female, 25-30
  • 7.4

    Very Good

    18 Dec 2021
    Clean, nice rooftop, kitchen, staff, secure, good location. Booked an ensuite room choosing to pay more for an attached bathroom. That ‘private’ bathroom was on another floor, right in the communal kitchen. Manager was never around to discuss with. Since we paid extra compared to other listed rooms without ensuite, we emailed about getting a refund for the price difference. Never received an answer. Bathroom clean, no hooks, shelves or soap, tiny so you’d get tangled up in the shower curtain
    France, Couple, 31-40
  • 6.9


    01 Nov 2021
    I had a bad experience. I went grocery shopping before I got to the hostel the refrigerator didn't work in the room. I had to use the one for the hostel. I have medication for diabetics. The next day I got up around 6:00am to cook my food and my food was gone and my diabetics medication. The food I did not care, but my diabetics medication I needed that. I reported it to the police, just be careful when vacationing. I never had this problem at a hotel. CCL
    British Virgin Islands, Female, 41+
  • 6.6


    16 May 2022
    Early morning staff is great. Very kind, helpful and showed interest/concern for guests. Location is prime, close to everything while still far enough. Unfortunately, everything is rental (sheets, towel, etc.) Be advised that there will not be anyone to help you after hours. Overall, good for a quick stay/in and out. Not my favorite since amenities are scarce and housemates did not clean up after themselves.
    USA, Female, 18-24
  • 5.4


    01 Nov 2021
    Try not to let crazy people in their and black women with no money.
    British Virgin Islands, Female, 41+
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Breakfast Not Included
  • Ceiling Fan
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Utensils
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Board Games
  • Wi-Fi