Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

Conturce Hostel is located in Loíza Street, in the capital city of San Juan, Puerto Rico. This new, modern, luxurious and easy hostel is designed so that travelers from different places and cultures can share in common spaces, within an atmosphere of fellowship and camaraderie.

Located in the heart of urban San Juan, hostel guests can move around by walking, by bus or car to places of tourist and cultural interest, as well as areas of offices and businesses. In addition, it is located within walking distance of the supermarket, pharmacy, laundromat, cool restaurants, bars, coffee shops, and is just a couple blocks away from the beach! More specifically, we are at within walking distance of some of the most relevant city landmarks such as 'La Ventana al Mar' Park, the 'Jaime Benitez Condado Lagoon National Park' or the 'Museo de Arte de Puerto Rico', as well as other treasured landmarks.

We offer dorms of different capacity for the most venturesome travelers. Enjoy the amazing view from the terrace and catch some rays while on vacation with friends. We have WiFi, fridges, lockers, bathrooms and showers in all rooms.

Conturce Hostel Policies and Conditions:

Cancellation policy: 72h before arrival.

Check in time starts at 3pm.
Check out is at 11am (No exceptions)

Payment upon arrival: major credit cards.

Please be advised that there is a$ 50 HOLD on the credit card to cover the costs of equipment, furniture or articles damaged or lost (including but not limited to: $30.00 for replacement of lost keys, $40.00 lost lock, $8.00 for stained, ripped or lost towels, $30.00 for stained, ripped or lost blankets, $14.00 for stained, ripped or lost sheets, $10.00 for additional change of bed linens and towels) and for non compliance with rules and regulations.

Taxes not included - 9.00%
Breakfast not included.


The reception area is open 24 hours per day.
No curfew.
We do not accept customers younger than 18 years of age.
We are a non-smoking.
Pets are not allowed. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.9

  • Security 10.0

  • Location 9.1

  • Staff 8.6

  • Atmosphere 8.6

  • Cleanliness 9.4

  • Facilities 8.6

Latest Reviews

  • 10.0


    14 Nov 2019
    Awesome place,.. I’ll be back soon! Thanks
    USA, Male, 31-40
  • 10.0


    31 Aug 2019
    Loved my stay here!! Best location ever, close to bars, restaurants and a 24/7 supermarket. Beds are comfy and they leave the AC on during the night. The rooftop is a great place to drink and meet new people. But the best part of my stay were the people working here! They are super nice and always willing to help you with anything you want to do on the island, Melisa and Ricardo (el maquina) were the best! The owner even let us use the amenities after we checked out! I will be def coming back!
    Spain, Mixed Group, 25-30
  • 10.0


    13 Mar 2019
    Out of all the hostels I’ve stayed at in San Juan, Conturce is absolutely the best I’ve visited! The location is super close to the beach and grocery store, the accommodations are beautiful and clean and the staff is incredible! Absolutely a must stay!
    USA, Female, 25-30
  • 10.0


    04 Mar 2019
    Really cool place near the beautiful beach, nice surf to swim in, and you will meet great people from all over the world. 5 stars.
    USA, Male, 31-40
  • 9.7


    28 Feb 2019
    I arrived around 0700, & did not have that pleasant of a first impression because of the staff member's attitude. Although check in wasn't until 1500, I asked if I was able to check in early, he declined and said it was not possible. I understand the rules, but he was not that friendly, and didn't seem to care or offer any other options (including paying extra, which I offered). Aside from that, great stay. The other staff members were helpful and kind, room was clean & security was also good.
    USA, Female, 25-30
  • 9.1


    24 Dec 2018
    Sparkling clean, really. The female doom is off the main road, so do not commit to stay there without an amazing pair of ear plugs. The staff will provide extra blankets if you need one. The rooftop is peaceful. The double tree hotel has 24 hr parking (right across the street) if you need it - you have to pay hourly. The hostel is about a 12 min Uber ride from Old San Juan. Santurce is an art and music hub (Ig:dimelomio). Calle Luiz has lots of great food options (don't be afraid to explore).
    USA, Female, 25-30
  • 8.9


    24 Mar 2019
    Really clean and central hostel near the Old San Juan area. Check in was was easy and the place was easy to find with lots of things nearby. It was pretty loud in the morning since the room I had faced the street but it was lively that way. The hostel itself was pretty dead though - I saw only one other person there. Might have been the time of year I went though. Overall good for its price.
    USA, Female, 18-24
  • 8.6


    09 Jan 2019
    (+): Clean. Great location. Staff was helpful. Rooftop was gorgeous. Kitchen was functional. Not too much internal noise, though that might have been due to lack of residents. (-): Street noise was pretty nuts in my room, since there's a restaurant/bar downstairs. I sleep with headphones, but my roommates complained that the noise kept them awake. Also, people checking in or out at all hours of the night is really disruptive to sleep, but I guess that's part of staying at a hostel.
    USA, Male, 31-40
  • 7.7

    Very Good

    04 Nov 2019
    The hostel was empty when we were there so it was very clean and a nice place to chill out. The staff were friendly and very helpful.
    Australia, Mixed Group, 25-30
  • 5.7


    03 Nov 2019
    2 of the staff members are awesome . However , the place is ran like a prison. For a hostel, it is much more expensive than others in the area, and has much less amenities. The patio rooftop isnt there as advertised, and the rules change every moment . Please make sure you are getting a room with a bathroom, becuase they will change that rule on you instantly to fit personal needs. The location is extremely awesome .BRING YOUR OWN TOWELS THEY CHARGE YOU TO RENT AND THEY WILL CHARGE IF YOU USE IT
    USA, Male, 41+
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Breakfast Not Included
  • Ceiling Fan
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Utensils
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Board Games
  • Wi-Fi