Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Located in the heart of Santurce and right in the center of the in - nightlife, Conturce is a hostel with a funky flair that welcomes guests from all around the world looking to be part of our amazing community. Our location close to the beach and the booming gastronomic district of Urban Puerto Rico makes us the perfect fit for your travel experience.

Conturce Hostel Policies and Conditions:

Cancellation policy: 2 days before arrival.

Check in time starts at 3pm.
Check out is at 11am (No exceptions)

Payment upon arrival: major credit cards.

Please be advised that there is a $35.00 HOLD on the credit card to cover the costs of equipment, furniture or articles damaged or lost (including but not limited to: $30.00 for replacement of lost keys, $35.00 lost lock, $8.00 for stained, ripped or lost towels, $30.00 for stained, ripped or lost blankets, $14.00 for stained, ripped or lost sheets, $10.00 for additional change of bed linens and towels) and for non compliance with rules and regulations.

Taxes not included - 9.00%
Breakfast not included.


• Reception:
         Mon-Sunday: 7am-11pm
                *If arriving between 11pm-7am please call or email us so we can schedule it. 
No curfew.
We do not accept customers younger than 18 years of age.
We are a non-smoking.
Pets are not allowed.
Towels available for rent. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.6

  • Security 9.1

  • Location 9.1

  • Staff 8.5

  • Atmosphere 8.2

  • Cleanliness 8.5

  • Facilities 7.9

Latest Reviews

  • 10.0


    14 Mar 2020
    Conturce was AMAZING! The staff was super sweet and gave great guidance for the hostel and the area!. The rooftop is super nice, and they have outdoor showers, which I couldn’t miss out on. I got to meet amazing people, and everyone there is open to hang out and talk. If you like the night life, the hostel is walking distance to La Placita & I’m sure you’ll find people from Conturce to join you!
    USA, Female, 18-24
  • 10.0


    11 Mar 2020
    Very friendly and helpful staff.
    England, Male, 41+
  • 10.0


    07 Mar 2020
    Very safe and comfortable. This was my first hostel stay and I would highly recommend this location to all friends and will revisit next time I am in town ! Thank you :)
    USA, Female, 18-24
  • 8.6


    09 Mar 2020
    Staff were very nice. Sheets were super clean. Loved the AC in the dorms. The rooftop is awesome and the walk to the beach is short. Delicious spots to eat for various price points. Love Bebos across the street for authentic PR food. Overall, a good experienced. Will go back.
    USA, Female, 31-40
  • 8.3


    15 Mar 2020
    The hostel was attractive and really helpful in many ways. ie-looking after our luggage securely after checkout and allowing us to hang on the rooftop terrace until our flight during the Virus lockdown. But the a/c was set at 66 degrees in our dorm and we only had a sheet so we were all really cold during the night. No blankets were offered and the staff had gone home so there was no one to ask for a blanket or to turn the temperature up or when the bathroom ran out of toilet paper.
    England, Couple, 41+
  • 8.0


    06 Mar 2020
    Great hostel with a rooftop! Only downfall is the loud bar that is underneath the building. The hostel did have earplugs available.
    USA, Female, 18-24
  • 7.7

    Very Good

    14 Jul 2020
    It's in a good location and close to the beach. It is loud at night so make sure to bring your ear plugs. It's definitely more of a party hostel, if that what your looking for. It can always be cleaner but the receptionist the guy that speak French has great customer service. The mattress in the dorms were good. I think the only down side, is that there seems to be people who are living there and they seem to smoke in the bathrooms instead of going outside. I could always smell cigarette smoke.
    USA, Male, 31-40
  • 7.4

    Very Good

    04 Jul 2020
    People were smoking in our bathroom the entire stay! It was awful. The drunk guys made it gross and kept yelling at us.
    USA, Mixed Group, 18-24
  • 4.9


    08 Mar 2020
    I have stayed in many hostels around the world and this place is terrible. This is also my first negative review. Safety - they lie about having a 24h reception. Cleanness - the bathrooms are clean, but is they run out of toilet paper, shower gel and shampoo you have to specifically request a refill. The beds look as if someone slept in them before. I realized late that I did not even have a pillowcase. The A/C is on all night. If you sleep in the upper bed your head will freeze.
    Romania, Female, 31-40
  • 2.0


    15 Jul 2020
    Checked out before my stay Called the location 10times they still Charged my card when I didn’t stay the full Week! FRAUD REPORTED!
    USA, Male, 25-30
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Breakfast Not Included
  • Ceiling Fan
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Utensils
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Board Games
  • Wi-Fi