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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

Located in the heart of Santurce and right in the center of the in - nightlife, Conturce is a hostel with a funky flair that welcomes guests from all around the world looking to be part of our amazing community. Our location close to the beach and the booming gastronomic district of Urban Puerto Rico makes us the perfect fit for your travel experience.

Conturce Hostel Policies and Conditions:

Cancellation policy: 2 days before arrival.

Check in time starts at 3pm.
Check out is at 11am (No exceptions)

Payment upon arrival: major credit cards.

Please be advised that there is a $35.00 HOLD on the credit card to cover the costs of equipment, furniture or articles damaged or lost (including but not limited to: $30.00 for replacement of lost keys, $35.00 lost lock, $8.00 for stained, ripped or lost towels, $30.00 for stained, ripped or lost blankets, $14.00 for stained, ripped or lost sheets, $10.00 for additional change of bed linens and towels) and for non compliance with rules and regulations.


Taxes not included - 9.00%
Breakfast not included.

General:

• Reception:
         Mon-Sunday: 7am-11pm
                *If arriving between 11pm-7am please call or email us so we can schedule it. 
         
No curfew.
We do not accept customers younger than 18 years of age.
We are a non-smoking.
Pets are not allowed.
Towels available for rent. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.9

  • Security 9.4

  • Location 9.4

  • Staff 8.8

  • Atmosphere 8.6

  • Cleanliness 9.1

  • Facilities 8.6


Latest Reviews

  • 10.0

    Superb

    14 Mar 2020
    Conturce was AMAZING! The staff was super sweet and gave great guidance for the hostel and the area!. The rooftop is super nice, and they have outdoor showers, which I couldn’t miss out on. I got to meet amazing people, and everyone there is open to hang out and talk. If you like the night life, the hostel is walking distance to La Placita & I’m sure you’ll find people from Conturce to join you!
    USA, Female, 18-24
  • 10.0

    Superb

    11 Mar 2020
    Very friendly and helpful staff.
    England, Male, 41+
  • 10.0

    Superb

    07 Mar 2020
    Very safe and comfortable. This was my first hostel stay and I would highly recommend this location to all friends and will revisit next time I am in town ! Thank you :)
    USA, Female, 18-24
  • 10.0

    Superb

    26 Feb 2020
    Stayed at this hostel for three nights while traveling to Puerto Rico and Vieques. The facility itself is in a great location and extremely nice, there are so many great areas you can checkout on foot if planning on walking around the city, plus there are a ton of great bars/restaurants/shops right nearby on Calle Loíza. Everything inside seemed very well kept, new, and clean. The rooms were comfortable, secure, and modern. Staff was very accommodating and helpful. This is a great place to stay!
    USA, Male, 31-40
  • 9.1

    Superb

    01 Mar 2020
    I had lost my phone, and chose not to buy a new phone, and 6 days of service. The staff here we're amazing. They helped so much with my vacation planning, calling taxis, local insight. They were awesome! It's so close to the beach too, and low cost.
    USA, Male, 25-30
  • 8.6

    Fabulous

    09 Mar 2020
    Staff were very nice. Sheets were super clean. Loved the AC in the dorms. The rooftop is awesome and the walk to the beach is short. Delicious spots to eat for various price points. Love Bebos across the street for authentic PR food. Overall, a good experienced. Will go back.
    USA, Female, 31-40
  • 8.3

    Fabulous

    15 Mar 2020
    The hostel was attractive and really helpful in many ways. ie-looking after our luggage securely after checkout and allowing us to hang on the rooftop terrace until our flight during the Virus lockdown. But the a/c was set at 66 degrees in our dorm and we only had a sheet so we were all really cold during the night. No blankets were offered and the staff had gone home so there was no one to ask for a blanket or to turn the temperature up or when the bathroom ran out of toilet paper.
    England, Couple, 41+
  • 8.0

    Fabulous

    06 Mar 2020
    Great hostel with a rooftop! Only downfall is the loud bar that is underneath the building. The hostel did have earplugs available.
    USA, Female, 18-24
  • 7.4

    Very Good

    21 Feb 2020
    For the price is ok. It,s located close to la placita de santurce and condado. It ,s not quiet because is on a heavy traffic road, and the rooms have open windows. Facilities:. It has plenty of bathrooms but some of them are out of order and the working are dirty at late night. There are no shower gel, shampoo, towels, and during the afternoon to night there is not toilet paper.
    Colombia, Male, 31-40
  • 4.9

    Rating

    08 Mar 2020
    I have stayed in many hostels around the world and this place is terrible. This is also my first negative review. Safety - they lie about having a 24h reception. Cleanness - the bathrooms are clean, but is they run out of toilet paper, shower gel and shampoo you have to specifically request a refill. The beds look as if someone slept in them before. I realized late that I did not even have a pillowcase. The A/C is on all night. If you sleep in the upper bed your head will freeze.
    Romania, Female, 31-40
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Facilities

Free
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Breakfast Not Included
  • Ceiling Fan
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Utensils
Services
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Luggage Storage
Entertainment
  • Board Games
  • Wi-Fi


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