Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Cozy Cloud Backpackers Hostel

Book more than 1 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Cozy Cloud is set in Siem Reap and features an outdoor swimming pool and a garden. Boasting a terrace, this property is situated a short distance from Pub Street, King's Road Angkor and Angkor Night Market.

The property offers a shared lounge. The rooms are fitted with air conditioning, and selected rooms include a balcony. A Cozy breakfast and coffee is available every morning at the property. Round-the-clock information is available at the reception. Where staff speak English, French,Khmer and Chinese.

Angkor Wat is 7 km from the hostel. The nearest airport is Siem Reap - Angkor International Airport, 12 km from the property.

Property Policies & Conditions:

1. Cancellation policy: 1 day before arrival.
2. Check in from 14:00 to 23:00.
3. Check out before 12:00 noon.
4. Payment upon arrival by cash only.
5. Reception working hours: 24 hours.
6. No age restriction.
7. Taxes included.
8. Breakfast not included. View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 9.2

  • Location 9.5

  • Staff 9.5

  • Atmosphere 8.8

  • Cleanliness 9.5

  • Facilities 9.2

Latest Reviews

  • 10.0


    05 Feb 2020
    Love this cozy hostel! Great backpacking vibes and friendly cats to hang out with in the lobby! The breakfast is great and cheap and the staff was awesome! I would absolutely stay here again whenever I come back to Siem Reap!
    USA, Female, 25-30
  • 10.0


    05 Feb 2020
    Loved this place! The staff were lovely, the room was nice, the bed was comfy, the social area was good, the pool was great and the food was delicious! Honestly the best burger I’ve ever eaten! They also arrange tours - I did a group temple tour and a private tuk tuk tour, both were really good. If I’m ever in Siem Reap again I’ll be staying here!
    England, Female, 31-40
  • 10.0


    22 Jan 2020
    This was a great place to stay!! The staff were SO kind and helpful (especially when I was trying to get photos from a tour guide), and the rooms were big and clean. The only downside was there is one en-suite bathroom for each dorm room. So we had 8 people, but one toilet and shower in the same enclosed space. Other than that, it was centrally located, has a pool and a good chill area, and I met some great people here! Would recommend to a friend :)
    USA, Female, 31-40
  • 10.0


    15 Jan 2020
    Everything worked perfectly, nice chill area, good food, nice tour arrangement, friendly staff, comfy private beds in the dorms, recommend 100%!
    Finland, Female, 18-24
  • 9.7


    13 Mar 2020
    This was one of the nicest hostels I've stayed in during my time throughout Southeast Asia. It was clean, the staff and vibe is chill and friendly, and they are very accommodating. It is about a 12 minute walk from all the nightlife on pub street, which is the perfect distance to be close but not noisy. Loved the people and the staff, would definitely recommend to a friend.
    USA, Female, 25-30
  • 9.7


    13 Feb 2020
    We were only there for one night so we didn’t get a proper feel for the place, but everyone seemed super nice and pretty chill. The double room was great! Nicer than some of the hotels we’ve stayed in this trip.
    England, Male, 31-40
  • 9.1


    03 Mar 2020
    Good hostel. Good location
    USA, Male, 41+
  • 9.1


    17 Jan 2020
    The rooms are very tidy and clean. Food and drink is very reasonably priced and free water refill! Large lockers are available. The staff were very helpful and friendly. Everything is within walking distance, apart from S-21 and the killing fields but you can get transport to these both for $7.
    England, All Female Group, 18-24
  • 9.1


    15 Jan 2020
    Very friendly staff, lovely beds with great AC, and a really chilled and quiet atmosphere. Perfect place if you're not looking to party and just want a cool, affordable and nice base for exploring Seim Reap. I ended up extending my stay by 4 nights because it was so good.
    England, Male, 31-40
  • 8.9


    26 Feb 2020
    A very clean pool, super friendly and helpful staff. If you are looking for a chilled and relaxed place, than this is the place for you. Not a lot going on during the evening but the bar street is just next by, so it’s nice that hostel it’s realaxed.
    Sweden, Female, 18-24
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Outdoor Swimming Pool
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Laundry Facilities
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Restaurant
  • Board Games
  • Wi-Fi