Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Cozy Cloud Backpackers Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Cozy Cloud is set in Siem Reap and features an outdoor swimming pool and a garden. Boasting a terrace, this property is situated a short distance from Pub Street, King's Road Angkor and Angkor Night Market.

The property offers a shared lounge. The rooms are fitted with air conditioning, and selected rooms include a balcony. A Cozy breakfast and coffee is available every morning at the property. Round-the-clock information is available at the reception. Where staff speak English, French,Khmer and Chinese.

Angkor Wat is 7 km from the hostel. The nearest airport is Siem Reap - Angkor International Airport, 12 km from the property.

Property Policies & Conditions:

1. Cancellation policy: 1 day before arrival.
2. Check in from 14:00 to 23:00.
3. Check out before 12:00 noon.
4. Payment upon arrival by cash only.
5. Reception working hours: 24 hours.
6. No age restriction.
7. Taxes included.
8. Breakfast not included. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.6

  • Security 9.4

  • Location 9.6

  • Staff 9.6

  • Atmosphere 9.1

  • Cleanliness 9.7

  • Facilities 9.3

Latest Reviews

  • 10.0


    27 Nov 2019
    Hands down the best hostel I have stayed at so far in my travels. The staff were amazingly helpful and friendly. Janice in particular made our stay very welcoming. The atmosphere is chilled but still very sociable. The cats in particular are absolutely gorgeous and enjoy a good fuss which made my stay. The bathroom and beds are spotless. Everything was brilliant! Highly recommend.
    England, Couple, 25-30
  • 9.7


    09 Dec 2019
    Really cozy here, just lay on sandbean in sharing room. friendly staff and delicious pancake as breakfast..
    Malaysia, Female, 18-24
  • 9.7


    09 Dec 2019
    Our stay at Cozy Cloud was lovely! No complaints - highly recommended (:
    Canada, Couple, 25-30
  • 9.7


    30 Nov 2019
    My favourite hostel in SE Asia so far! Lovely people, great facilities and a genuinely nice place to chill out in between exploring the city. Breakfast isn’t included but it isn’t really anywhere in Cambodia so factor in a few extra dollars for that. We stayed in a dorm (great comfy bed) but I did glimpse inside a private room and it looked pretty swanky if you’re looking to treat yourself! Would definitely recommend staying here :)
    England, Female, 31-40
  • 9.7


    22 Nov 2019
    Great hostel, staff is helpful, they have good recommendation. Beds are comfy, lockers in the room. One bathroom is not enough for 8 people, or toilets and shower should be separate at least. Breakfast not included but they have many options, also many places around. For 2$ you can have a take-away breakfast ready for the sunrise. Swimming pool is enjoyable after a day at the temples. And they have 7 cats ! :-) Not much going on, but if you're looking for a party hostel, there's one not far.
    France, Female, 25-30
  • 9.4


    11 Dec 2019
    Comfortable, clean and worth the money! Bean bags to relax downstairs, cats to stroke if you like it and decent food at reasonable prices. Help booking tours and buses, dorms have plenty of space to unpack and the main light isn’t too bright if anyone flicks it on at 4am! Has a small pool, books, games etc. Lovely place go relax out of the sun, and close enough to pub street to walk and have a beer!
    England, Couple, 25-30
  • 8.9


    24 Nov 2019
    Nice hostel, very clean and great helpful staff. They give you a fresh towel everyday which was nice. They also have pool towels so you don't have to use your bath towel. Nice common area. Pretty social hostel, if you want to make friends you can but if you prefer to keep to yourself you're not forced to socialize. Pretty close to pub street, markets and lots of restaurants. Lockers are not big enough for your bag but still quite large.
    Canada, Female, 18-24
  • 8.9


    20 Nov 2019
    Really nice and chill hostel, near to a party hostel and bars if youre in to that but if not here you will get some rest.
    Finland, All Male Group, 25-30
  • 8.6


    21 Nov 2019
    The place was cool, locking door to the room with lockers in the room. The cozy atmosphere is true to the title. It's a great lounge to meet people and the staff are super helpful and friendly! Pool was cool :)
    USA, Male, 25-30
  • 8.0


    25 Nov 2019
    Lots of guests but no real atmosphere. Lots of bugs around reception and sometimes in the rooms
    England, Male, 18-24
Read all reviews


  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Outdoor Swimming Pool
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Laundry Facilities
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Restaurant
  • Board Games
  • Wi-Fi