Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Cozy Cloud Backpackers Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Cozy Cloud is set in Siem Reap and features an outdoor swimming pool and a garden. Boasting a terrace, this property is situated a short distance from Pub Street, King's Road Angkor and Angkor Night Market.

The property offers a shared lounge. The rooms are fitted with air conditioning, and selected rooms include a balcony. A Cozy breakfast and coffee is available every morning at the property. Round-the-clock information is available at the reception. Where staff speak English, French,Khmer and Chinese.

Angkor Wat is 7 km from the hostel. The nearest airport is Siem Reap - Angkor International Airport, 12 km from the property.

Property Policies & Conditions:

1. Cancellation policy: 1 day before arrival.
2. Check in from 14:00 to 23:00.
3. Check out before 12:00 noon.
4. Payment upon arrival by cash only.
5. Reception working hours: 24 hours.
6. No age restriction.
7. Taxes included.
8. Breakfast not included. View House Rules

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Reviews & Ratings

  • Value For Money 9.7

  • Security 9.4

  • Location 9.7

  • Staff 9.8

  • Atmosphere 9.1

  • Cleanliness 9.8

  • Facilities 9.4

Latest Reviews

  • 10.0


    07 Oct 2019
    Can’t recommend this place enough! We extended our stay because of the fantastic staff! All the cats are cute and friendly, clean and relaxed pool atmosphere, and great location! Tons of amazing restaurants close by as well as the night market and pub street! They clean the bathrooms every day and give you new towels each day as well! They helped us print tickets for a bus to Phnom Penh along with our Angkor Wat tour and even sent us off with a pb&j and some fresh fruit that morning for only $2!
    Canada, Couple, 18-24
  • 10.0


    27 Sep 2019
    Best hostel I’ve stayed! Staff is extremely friendly and ready to help with everything you need, beds are clean and comfy! The atmosphere is relaxed: you can sleep near the pool or meet someone in the lobby! Not a party hostel, but a “cozy” one! The cats are super cute and friendly as well. They change the towels everyday; there is a private bathroom within each room and it is cleaned everyday! The coffee is delicious as well. Cannot recommend more!
    Luxembourg, Female, 25-30
  • 10.0


    02 Sep 2019
    Cannot recommend this place enough. The cata really make it but here’s the other stuff: The beds are so comfy with curtains round each one. The bathroom is lovely and I had no problems with hot water. The keys come on a band so you don’t lose them. The staff are all super friendly and helpful about Angkor Wat and airport shuttles or buses information. There is breakfast and tea and coffee available to buy all day (and the coffee is fab) now. Cats. They are amazing. Made my stay. So friendly!
    England, Female, 18-24
  • 10.0


    27 Aug 2019
    Great hostel! Perfect location, nice pool, clean and spacious rooms. They are many sweet cats, so must stay for animal lovers. One of my favourite hostels in SEA and favourite one in Cambodia!
    Poland, Couple, 18-24
  • 10.0


    26 Aug 2019
    Kim (night reception) was awesome!!
    Italy, Male, 25-30
  • 10.0


    20 Aug 2019
    Simply perfect!!! Thanks for evreything guy! Hope to be back
    Colombia, Male, 31-40
  • 9.7


    18 Aug 2019
    There are adorable cats everywhere, so be warned if you have cat allergies. The beds are comfy and have a curtain, the rooms are large enough for all the people. There are small lockers, bring your own lock or borrow one from the staff with a deposit.
    USA, Female, 25-30
  • 9.4


    05 Oct 2019
    Would recommend. Nice cats
    Germany, Female, 18-24
  • 9.1


    29 Aug 2019
    Really nice clean modern hostel. Staff were helpful when booking a bus to Thailand. Pool and common area was nice.
    England, Female, 18-24
  • 8.6


    20 Sep 2019
    Nice hostel, very clean and good air con in rooms. However there is not much atmosphere especially if you are travelling alone. The food is quite expensive and not that good. Good to stay for 1 or 2 nights if you want a good sleep before or after visiting Angkor Wat.
    England, Male, 25-30
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Outdoor Swimming Pool
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Laundry Facilities
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Restaurant
  • Board Games
  • Wi-Fi