Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Cozy Cloud Backpackers Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Cozy Cloud is set in Siem Reap and features an outdoor swimming pool and a garden. Boasting a terrace, this property is situated a short distance from Pub Street, King's Road Angkor and Angkor Night Market.

The property offers a shared lounge. The rooms are fitted with air conditioning, and selected rooms include a balcony. A Cozy breakfast and coffee is available every morning at the property. Round-the-clock information is available at the reception. Where staff speak English, French,Khmer and Chinese.

Angkor Wat is 7 km from the hostel. The nearest airport is Siem Reap - Angkor International Airport, 12 km from the property.

Property Policies & Conditions:

1. Cancellation policy: 1 day before arrival.
2. Check in from 14:00 to 23:00.
3. Check out before 12:00 noon.
4. Payment upon arrival by cash only.
5. Reception working hours: 24 hours.
6. No age restriction.
7. Taxes included.
8. Breakfast not included. View House Rules

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Reviews & Ratings

  • Value For Money 9.7

  • Security 9.3

  • Location 9.6

  • Staff 9.6

  • Atmosphere 8.8

  • Cleanliness 9.8

  • Facilities 9.4

Latest Reviews

  • 10.0


    07 Aug 2019
    Very cozy and nice hostel. Super friendly and helpful staff.
    Belarus, Female, 31-40
  • 10.0


    04 Aug 2019
    Absolute gem of a place! Staff are lovely and genuinely knowledgeable. The value for money is great - lots of attention to detail here. Casual social scene without being a big party place.
    England, Female, 18-24
  • 10.0


    27 Jul 2019
    Never leave reviews but this place deserves 10/10. One minute from pub street, free water, useful staff, super clean and cute cats. Defo stay here is you want a relaxing, non-party hostel vibe!
    England, Female, 18-24
  • 10.0


    20 Jul 2019
    Amazing hostel. Very Cozy as the name implies. Big beds with curtains for privacy, good temperature, and amazing staff. My friends stayed at Onederz and constantly mentioned how they wished they chose Cozy Cloud.
    Canada, Male, 18-24
  • 10.0


    19 Jul 2019
    We loved Cozy Cloud! The staff was so friendly and helpful booking tours, the area downstairs was so chill and the pool was great to beat the heat! The hostel food was amazing and available most of the day, as well as many tasty restaurants just a block or two away. We stayed for 5 nights in the dorms and they were very comfy with hot water, although the AC was a bit too chilly. And don't forget the adorable kitties!! Would highly recommend!
    Canada, Mixed Group, 25-30
  • 10.0


    14 Jul 2019
    Great place! Highly recommend!
    Italy, Female, 25-30
  • 9.7


    06 Jul 2019
    I just loved this place. Great atmosphere with area to meet other travelers. There’s a small swimming pool. Bed bunks with thick privacy curtains, adequate WiFi, lights and USB ports, drinking water included, a few min. walk to their incredible night market with enough Indian (veggie) restaurants. Needless to say, a very helpful staff. Place certainly not overpriced.
    USA, Male, 41+
  • 9.4


    28 Jul 2019
    Hostel was amazing! So clean, the staff were incredible, so helpful when I left my kindle on a bus - they helped me contact the bus company to get it back! They sorted a sunrise Angkor Wat tour for me too and my driver was amazing. The only downside is that breakfast isn't included, but that is the only fault I could find and it's really not a big deal. It's super chill, so wouldn't recommend if you're wanting somewhere really sociable or party-ish.
    England, Female, 18-24
  • 9.4


    14 Jul 2019
    Very clean and chilled out hostel in a great location being a few minutes from the party hostel (Funky Flashpackers) and pub street. I would highly recommend this hostel if you would like to chill. When I was there, there were a good group of girls, not the most sociable but you could always go to funky flashpackers for a drink!
    England, Female, 25-30
  • 8.3


    14 Aug 2019
    good location, short walk from pub street. small lockers for valuables & privacy curtain around the bunk. towels changed each day which was a nice touch. really clean hostel with lots of cute cats. really good value for your money. would stay here again.
    England, Couple, 18-24
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Outdoor Swimming Pool
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Laundry Facilities
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Restaurant
  • Board Games
  • Wi-Fi