Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Deposit only rates
This property has 1 day cancellation policy. Failure to cancel within this time will in a cancellation charge equal to the first night of your stay.

Non-refunadable rates
Your booking is non-refundable. If you choose to cancel your booking, or in the case of a no-show, you will still be charges the full cost of your booking.

Additional Terms and Conditions

Hi dear!

Thank you for choosing to stay at Cozy Hostel Kota Kinabalu.

Our check in time at 3pm-9pm.
Please let us have your flight number so we could estimate the time of your arrival.

Our hostel located at KK Times Square, full address is Block F, Lot 33A, 5th Floor KK Times Square Kota Kinabalu.

Please click this link for our hostel direction, before that you may take Grab to Celcom(Sabah) Regional Office kk Times Square.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Cozy Hostel begin with a relax vision: creating a clean, green, and cozy place for travellers. We help traveller to embark on an unique journey that uncovers off-the-book local attractions. It is a place for you to unwind after a long day. Relax at our lounge, and have a great night sleep in either our our dormitories. A place to meet new friends.

Great Location: 3 minute walk to Imago shopping mall. 5 minute walk from Airport bus drop off station.
15 minutes walking distance to Waterfront, Pilipino night market, central market

by transport 5 – 15 mins to:
Kota Kinabalu International Airport (KKIA), Sunday Market (Gaya Street), Jesselton Point, Signal Hill Observatory Tower, Waterfront Seafood Night Market, Central Market, Pilipino Night Market, Waterfront Bars and Bistros, and many more.

Free Perks:
* Wi-Fi throughout the property
* Complimentary tea and coffee
* Dormitory: single key for locker
* Shampoo and shower gel
* Filtered water

* 24 hours access to lounge with guest computer
* International power socket in every room and dormitory bed
* Adaptor, scale, iron, towel rental (for extra)
* laundry and dryer/ air dry laundry

*TV Lounge including TV box and books

* Key card access
* Luggage storage

All the friendly staff speak English, Mandarin, Cantonese, Hakka, Malay

We'll be looking forward to see you, hope you enjoy your stay with us!

Important Notes:

The Payment
Please settle the payment when you check-in. We accept Cash and credit card.
We take the credit card information for the guarantee of the reservation. We won’t charge any fee before arrival.

Check-in Time
Our check-in time is 3 PM.
Please contact us in advance if your arrival time is later than 10 PM, we will help you to do late check-in.

***Please email your arrival time or flight number in advance, we will email the direction to you once we got your reservation.

Cancellation and modification policies
If cancel or modify within 3 days of your check-in date, the penalty will be charged.
For example: If your check-in date is the 5th of Jan, please contact your booking website before the 1st of Jan. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.7

  • Security 9.7

  • Location 9.2

  • Staff 9.8

  • Atmosphere 9.3

  • Cleanliness 9.7

  • Facilities 9.3

Latest Reviews

  • 10.0


    10 Feb 2020
    What a lovely friendly hostel this is in KK. Jai is an amazing host that cares so much for her guests. The beds are comfy and is great to have breakfast included. Netflix is a great bonus too! We even booked to stay for a 2nd time!
    England, Couple, 25-30
  • 10.0


    08 Feb 2020
    If your looking for a place that’s feels like home, this is the place! Everything adds up to make Cozy Hostel great, Jia is an amazing host, she is very kind, helpful, chatty and full of advice. Being able to chill in the lounge and watch Netflix makes it one of the best! 😉 Breakfast is good with a variet, facilities are clean and well thought out, also in an awesome location with lots of places to eat for a good price within a short walk. If we are ever back in KK we will definitely be back!
    England, Mixed Group, 18-24
  • 10.0


    04 Feb 2020
    Even though you can find a cheaper place to stay, but Cozy Hostel is worth the money, I wish that I could stay longer! Beds are super comfy, bathrooms are clean! The breakfast, they have toast, cereal, banana,coffee or tea, milk and you can make your own overnight oat for the breakfast! As I knew there’s 2 sisters(owner) to manage this hostel. Honestly, they are AMAZING and FUNNY! They even help me planned my trip and shared me all the places I did not know! 10/10 highly recommend this place
    USA, Male, 31-40
  • 10.0


    02 Jan 2020
    Great hostel & very cosy as the name suggests! The owner is super nice and helped me organise my days/nights with the other guests here! Hostel is super clean, organised and very welcoming! Highly recommend!
    Australia, Male, 25-30
  • 9.7


    18 Jan 2020
    It’s clean, beds are good, bathrooms are clean and spacious. It’s very cozy and quiet, but I still met other travellers here. There’s laundry, TV, and it’s next to the mall, so there’s easy access to everything you need. Also, Jia is the best. I’ve stayed here three times throughout my trip to Borneo and I wouldn’t have it any other way. She basically planned my trip through Sabah for me, and helped me figure out what i wanted to do and had gone above and beyond for a host!
    Canada, Female, 25-30
  • 9.7


    17 Jan 2020
    Great place and great stay. A bit of a walk to the markets if that's what you are into, but also taking a Grab there is quick and easy. Jia is super helpful and the place has a nice vibe and everything you need. Lots of food options nearby. Definitely recommend.
    Costa Rica, Female, 25-30
  • 9.7


    06 Jan 2020
    We stayed with Jia at Cozy 3 times during our trip to Borneo and each stay was great. It felt more like a boutique home stay than a hostel. It’s not a very big place with only 3 dorms. It has a living room to chill in with a SMART TV hooked up to the net so you can watch YouTube, Netflix, etc. Has a kitchen area where you get your free breakfast and tea/coffee as well as two bathrooms and a separate vanity area with two sinks, mirrors, hairdryer, etc. There are snacks, water, beers, etc that
    England, Mixed Group, 31-40
  • 9.4


    11 Mar 2020
    My stay here was lovely, Gia was very welcoming and accommodating. The whole place was very clean and had a calming atmosphere.
    England, Female, 31-40
  • 8.3


    27 Dec 2019
    Great location, quite small and cosy. Wasn’t very social though, however facilities are great and clean. Good value for money! Beds comfy and spacious.
    Australia, Couple, 25-30
  • 6.6


    14 Jan 2020
    The photos of this hostel are a little misleading. While the dorms, beds, and lockers are all great, the bathrooms are awful. There are two bathrooms, and inside each one is a toilet and shower. There is no curtain or wall to separate them, so the toilet gets drenched any time anyone has a shower. And the door to the bathroom is misted glass, so you can see people's shadows when they're using the bathroom. I just don't think it was worth staying here.
    Australia, Female, 25-30
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Parking
  • Reading Light
  • Security Lockers
  • Washing Machine
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi