Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Deposit only rates
This property has 1 day cancellation policy. Failure to cancel within this time will in a cancellation charge equal to the first night of your stay.

Non-refunadable rates
Your booking is non-refundable. If you choose to cancel your booking, or in the case of a no-show, you will still be charges the full cost of your booking.

Additional Terms and Conditions

Hi dear!

Thank you for choosing to stay at Cozy Hostel Kota Kinabalu.

Our check in time at 3pm-9pm.
Please let us have your flight number so we could estimate the time of your arrival.

Our hostel located at KK Times Square, full address is Block F, Lot 33A, 5th Floor KK Times Square Kota Kinabalu.

Please click this link for our hostel direction, before that you may take Grab to Celcom(Sabah) Regional Office kk Times Square.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Cozy Hostel begin with a relax vision: creating a clean, green, and cozy place for travellers. We help traveller to embark on an unique journey that uncovers off-the-book local attractions. It is a place for you to unwind after a long day. Relax at our lounge, and have a great night sleep in either our our dormitories. A place to meet new friends. Every morning, you can enjoy our free light breakfast and coffee or tea. Recharge, and set off to more adventures.

Great Location: 3 minute walk to Imago shopping mall. 5 minute walk from Airport bus drop off station.
15 minutes walking distance to Waterfront, Pilipino night market, central market

by transport 5 – 15 mins to:
Kota Kinabalu International Airport (KKIA), Sunday Market (Gaya Street), Jesselton Point, Signal Hill Observatory Tower, Waterfront Seafood Night Market, Central Market, Pilipino Night Market, Waterfront Bars and Bistros, and many more.

Free Perks:
* Wi-Fi throughout the property
* Continental breakfast 6am-11am with free flow coffee, tea, and all you can eat bread section.
* Complimentary tea and coffee
* Dormitory: single key for locker
* Shampoo and shower gel

* Filtered water

* 24 hours access to lounge with guest computer
* International power socket in every room and dormitory bed
* Adaptor, scale, iron, towel rental(for extra)
* laundry and dryer/ air dry laundry

*TV Lounge including TV box and books

* Key card access
* Luggage storage

All the friendly staff speak English, Mandarin, Cantonese, Hakka, Malay

We'll be looking forward to see you, hope you enjoy your stay with us!

Important Notes:

The Payment
Please settle the payment when you check-in. We accept Cash only.
We take the credit card information for the guarantee of the reservation. We won’t charge any fee before arrival.

Check-in Time
Our check-in Time is 3 PM.
Please contact us in advance if your arrival time is later than 11 PM, we will help you to do late check-in.

***Please email your arrival time or flight number in advance, we will email the direction to you once we got your reservation.

Cancellation and modification policies
If cancel or modify within 3 days of your check-in date, the penalty will be charged.
For example: If your check-in date is 5th of Jan, please contact your booking website before 1st of Jan. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.9

  • Security 9.9

  • Location 9.3

  • Staff 9.8

  • Atmosphere 9.2

  • Cleanliness 9.9

  • Facilities 9.5

Latest Reviews

  • 10.0


    02 Jan 2020
    Great hostel & very cosy as the name suggests! The owner is super nice and helped me organise my days/nights with the other guests here! Hostel is super clean, organised and very welcoming! Highly recommend!
    Australia, Male, 25-30
  • 10.0


    16 Dec 2019
    The cleanest hostel I've ever stayed at. Staff is extremely helpful, location is ideal, and facilities are excellent. You MUST stay here when in KK.
    Canada, Male, 25-30
  • 10.0


    01 Dec 2019
    It's my second time back in Cozy Hostel! There's no word to describe about this hostel, feel like home away from home. Great to see the 2 sisters who running this hostel again, they are always amazing and helpful! Their breakfast are always the best, especially KAYA with toast!!! To anyone who choosing hostel in Kota Kinabalu, don't think twice, please come stay here! Definitely recommend Cozy Hostel again and again! XXX
    England, Female, 25-30
  • 10.0


    01 Dec 2019
    It’s my first time staying in Cozy Hostel! The location was great and convenient as well, just right beside imago shopping mall. Clean rooms, simple and good breakfast was provided. What makes that such a good place to stay is the owner, Jia, she is incredibly helpful, kind and generous with her time and advice. Overall of my experience during the stay was awesome! Will definitely highly recommend to the people out there.
    Singapore, Female, 25-30
  • 10.0


    18 Sep 2019
    Incredible hostel. Jia, the lady who runs the hostel was absolutely amazing. She was smiley, happy and got involved with our cards game. Beds were comfy, breakfast was tasty, I cannot recommend enough
    England, Couple, 25-30
  • 9.7


    06 Jan 2020
    We stayed with Jia at Cozy 3 times during our trip to Borneo and each stay was great. It felt more like a boutique home stay than a hostel. It’s not a very big place with only 3 dorms. It has a living room to chill in with a SMART TV hooked up to the net so you can watch YouTube, Netflix, etc. Has a kitchen area where you get your free breakfast and tea/coffee as well as two bathrooms and a separate vanity area with two sinks, mirrors, hairdryer, etc. There are snacks, water, beers, etc that
    England, Mixed Group, 31-40
  • 9.7


    16 Oct 2019
    Could not recommend this hostel more, the owner couldn’t have been more helpful and friendly!! She sat with us for over 30 minutes helping us plan our trip, and then let us leave our bags overnight while we went to Sepilok. It’s clean, cosy and has all the facilities you could ask for!!
    England, Mixed Group, 18-24
  • 9.1


    04 Sep 2019
    Jia was super helpful in organizing, booking and help planning a lot of stuff. The hostel is great to relax good beds with curtains, power and a little shelf. Good size lockers. Location is close to the mall and plenty of food places. Will stay again if I'm ever back!
    Australia, Male, 31-40
  • 8.3


    27 Dec 2019
    Great location, quite small and cosy. Wasn’t very social though, however facilities are great and clean. Good value for money! Beds comfy and spacious.
    Australia, Couple, 25-30
  • 7.7

    Very Good

    22 Nov 2019
    Hostel is good with the exception of a few minor things. Location is mixed - it’s in KK Times Sq right next to the mall, which is convenient for a supermarket and food options. But this location is also a fair distance from the ferry and town center, which means a Grab ride each time you go to/from there. There was little atmosphere at the hostel. Breakfast has cereal and toast, but no butter or jam. Onsite laundry was great. No staff present night or morning.
    USA, Male, 31-40
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Parking
  • Reading Light
  • Security Lockers
  • Washing Machine
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi