Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Deposit only rates
This property has 1 day cancellation policy. Failure to cancel within this time will in a cancellation charge equal to the first night of your stay.

Non-refunadable rates
Your booking is non-refundable. If you choose to cancel your booking, or in the case of a no-show, you will still be charges the full cost of your booking.

Additional Terms and Conditions

Hi dear!

Thank you for choosing to stay at Cozy Hostel Kota Kinabalu.

Our check in time at 3pm-9pm.
Please let us have your flight number so we could estimate the time of your arrival.

Our hostel located at KK Times Square, full address is Block F, Lot 33A, 5th Floor KK Times Square Kota Kinabalu.

Please click this link for our hostel direction, before that you may take Grab to Celcom(Sabah) Regional Office kk Times Square.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Cozy Hostel is located in the centre of Kota Kinabalu, with 3-5mins short walking distance to IMAGO Shopping Mall.

Cozy Hostel provide bunks bed type, we offer Large Bed with reading light, international plug socket as well as a personal locker for your backpack or personal belongings and each bunk have own Curtain that provides privacy (Please make your bed by yourself), 24 hours CCTV and security key card, high-speed wifi, towel, drinking water, tea, coffee, linen, pillow, blanket, daily house-keeping and etc.

The remarkably spacious common area include separate TV Lounge, pantry, dining area, laundry area. All the friendly staff speak English.

1. High-Speed Wi-Fi
2. Coffee and Tea all day
3. TV Lounge
5. Laundry / Drying facility / Iron facility
6. Personal Locker with key
7. 24 house CCTV
8. Keycard access
9. Private blackout curtain
10. Elevator access

Walk 3-8 mins to:
IMAGO shopping mall, 24 hour convenient store, local cuisine restaurants and dive and tour centre.

Walk 15-30 mins to:
Waterfront, ASquare food stall, Warisan Square, Philippine Night Market, Central Market.

by transport 5 - 15 mins to:
Kota Kinabalu International Airport (KKIA), Sunday Market (Gaya Street), Jesselton Point (Jetty to Tunku Abdul Rahman Park), Signal Hill Observatory Tower, Waterfront Seafood Night Market, Central Local Market, Philipino Night Market, Waterfront Bars and Bistros, and many more.

Kindly, please email your arrival time or flight number in advance, we will email the direction to you once we got your reservation.

We'll be looking forward to see you, hope you enjoy your stay with us! View House Rules

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Reviews & Ratings

  • Value For Money 9.7

  • Security 10.0

  • Location 9.2

  • Staff 9.9

  • Atmosphere 9.5

  • Cleanliness 9.7

  • Facilities 9.4

Latest Reviews

  • 10.0


    16 Apr 2019
    So wonderful😍! Jia is amazing and the place is really cozy 😊
    USA, Female, 18-24
  • 10.0


    05 Apr 2019
    Thank you Jia and Rachel for an amazing stay! They were incredibly helpful organising our river tour in Sandakan. The hostel kept true to it's name, as it felt like a home away from home. With it also being in an ideal location, this has been one of our favourite stays on our 4 month trip :)
    England, Couple, 25-30
  • 10.0


    14 Feb 2019
    Loved our stay here! First comfy bed I’ve had in over a month, warm showers, the best pillow, good breakfast and the owners were so sweet and kind. Very helpful with travelling around too.
    Canada, Female, 25-30
  • 9.4


    10 May 2019
    Rachel was tremendous help as well as everyone at Cozy Hostel! Very comfortable, feels homey, and nice and quiet in the evening, which was great! AC is ice cold after those hot treks in KK. They also helped arrange a 3D2N river cruise for me down in Kinabantagan which was clutch! As well as inform me of airports on my route so I didn't have to go back to KK to fly out. Wealth of knowledge. Would stay here again definitely!
    USA, Male, 31-40
  • 9.4


    13 Mar 2019
    Cozy hostel is a very nice hostel to stay. They play so good music everyday that everyone can connect. The staff is so accommodating and in making sure they are knowledgeable enough in terms of queries guests have. Laundry is another thing I love in stating there. You can play movies and board games. Living area is so Cozy. 👌🏽 One thing that I am so concerned with is when I got bug bites for 2 nights. I suggest to have each room get fumigated reguarly. Thank you taking immediate action to it.
    Philippines, Male, 25-30
  • 9.4


    20 Feb 2019
    Really nice owners, super friendly with everyone and the atmosphere is good. The hostel is small and intimate. If you’re on the top bunk though the beds are a little bit hard to get out of because there is nothing to hold on to
    USA, Female, 25-30
  • 9.4


    20 Feb 2019
    Very tidy and mordern hostel. Town center is a short walk or grab-ride away. Room was bright and friendly, not much space but there is privacy due to curtains. Hosts are very friendly.
    Switzerland, Male, 25-30
  • 9.1


    14 Apr 2019
    The hostel is right next to a big mall that I could stay away from the heat outside during daytime. There are food centres and a bar area only around 15 mins away by walk. Clean and comfy - with a reasonable price! The owner, Jia, is very nice and helpful with advice and info that I need - for example, the most convenient way to get there from the airport (as I arrived Kota Kinabalu at late night). Do let them know your flight arrival time,so checkin will be well-prepared. A nice stay!
    Hong Kong China, Male, 31-40
  • 9.1


    10 Mar 2019
    Great hostel in KK! SUPER clean, very well-maintained. Wi-fi is very fast, and the girl at the desk was so nice and helpful. Bathroom has hot water, was clean, and common areas nice (although small). Breakfast standard, bread and spreads and cereal and bananas, but available early which was nice. Free water a good perk! The only donwside was the location, a bit far away from the downtown sights and Jesselton pier (not THAT far, we walked everywhere, but the pier was at least 30 minutes).
    USA, Female, 31-40
  • 8.6


    18 Mar 2019
    The quietest hostel on record! So apologies for my snoring. Somewhat too quiet. Doesn’t help with lockers being inside the dorm and ppl sleeping so early! Only 2 showers for the place dread to think when it’s a full capacity. So clean! Owners are very quiet but helpful at same time if needed. Only one setting for air con in the dorms which caused minor confrontation between those not used to the hot climate and those who are Lovely little place x
    England, Mixed Group, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Card Phones
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Reading Light
  • Security Lockers
  • Washing Machine
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi