Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Property will charge 50% of the remaining balance from the used credit card at least 3 weeks before arrival date. The reception will get in touch with you about the detailed procedure after the booking has been made.

In case of a no show, property will charge the entire outstanding balance.

Additional Terms and Conditions

Property will charge 50% of the remaining balance from the used credit card at least 3 weeks before arrival date. The reception will get in touch with you about the detailed procedure after the booking has been made.

In case of a no show, property will charge the entire outstanding balance.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Dizzy Daisy Downtown Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Dizzy Daisy Downtown was one of the first hostels opened in Krakow. In almost 15 years of our existence, we have provided thousands of people from all over the world a comfortable stay in our city, and hence the popularity and renowned name of Dizzy Daisy among tourists and backpackers. Come to us and you won't be able to keep away for a single night!

DDD is located on Pedzichow Street, only 10 minutes walking gets you to the main square. The same distance separates us from the main train&bus station. Dizzy Daisy is housed in a XIX c., two-story tenement building that has been completely renovated, and is modern and functional.

In Dizzy Daisy Downtown we offer: studios (twin room + triple room + bathroom), apartments and spacious multi-person dorm rooms with private lockers.

A cozy common room finds itself right behind the reception. Internet access (2 computers and wifi in the entire building) and tea&coffee is free of charge all day and all night!

Besides this, a washing machine and a dryer are at your disposal, which you can use at any time for the tiny price of 5 pln per load.

We offer free baggage storage, which resolves problems of early and late flight or train times.

The reception of the hotel is open 24 hours, and the people working there are eager to help. We will provide you with information on sight-seeing, tourist attractions, the best clubs and events. It is worth asking us about either renting a car or picking the best jazz club!
We do sell tours to Auschwitz, Wieliczka Salt Mine and many many more!

We guarantee that a dance club doesn't find itself beneath the floor of your hostel room, as it does in many of Krakow's tenement buildings, and outside the window you won't see a swarm of loud partiers. The building is equipped with monitoring, extra safety precautions, and is protected by a security service - you can sleep assured.

What's most important, is that DDD is a hostel with particularly attractive rates. Visit us then, visit one of the oldest* and most established hostels in Krakow.

*Dizzy Daisy Downtown was established in 2004 as the third year-round hostel in Krakow.

In order to secure your booking, the property reserves the right to pre-authorise your credit card prior to arrival. So please make sure you have enough funds on the used card! If a pre-authorisation fails, the property will ask you to provide new card details within 24 hours. If you don't do so, the property will cancel your reservation!

Cancellation policy:
***FREE up to 2 days before arrival
***100% of the first night up to 1 day before arrival
***100% of the total amount in case of NO SHOW View House Rules


As one of Kraków's first ever hostels, Dizzy Daisy Downtown Hostel's welcomed international travellers since 2004. Our striking historical building is way older than that and has been completely renovated into a cool and modern space. As soon as you walk into the comfy common room, you'll feel at home. And you'll be close enough to the city's nightlife to go out and party before coming back for a good night's sleep. We've got an outdoor terrace for al-fresco coffees, as well as vending machines and a kitchen to keep your energy levels up.


When you stay with us, you'll be in the laid-back Kleparz neighbourhood, a 13-minute walk from Kraków's huge main square, the city's hub. This is where loads of walking tours around the Old Town or the Jewish Quarter kick off. En route you'll discover local history and get tips on the top dumpling houses, bars and clubs. Kraków John Paul II International Airport's a 25-minute bus ride away – grab the free shuttle from outside the main terminal to the train station and then walk to us in 18 minutes.

Rooms and Dorms

Settle into private rooms or apartments with en-suites or shared bathrooms at Dizzy Daisy. Dorms are your budget-friendly option and come with private lockers, bedding and towels included. Plus, we've got hairdryers to save you from having to lug yours around. Need to wash your clothes? We've got laundry facilities on site. Our free luggage storage means you can check out on time, leave your bags and explore Kraków a little longer on your last day.

Extras and activities

You can research the top walking tours or keep up with your news feeds on our free Wi-Fi. Ask our awesome staff at the 24-hour reception for a free city map and the lowdown on Kraków's must-see spots and events. Tea and coffee are free all day so there's no need to visit the local coffee shop every time you need a caffeine fix!

View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.3

  • Location 9.2

  • Staff 8.9

  • Atmosphere 8.4

  • Cleanliness 8.9

  • Facilities 8.9

Latest Reviews

  • 9.7


    14 Jan 2020
    Cozy hostel just off the main square. Wonderful location. Amenities were superb, updated, and clean. Staff was very helpful, and the kitchen and common areas were perfect for function and meeting other guests. Our only complaint was the pillows weren’t the greatest, but that is an easy fix! We could have complained, but didn’t. This is a must return to hostel! If ever in Krakow again we’ll be staying here!
    Canada, Couple, 41+
  • 9.7


    06 Jan 2020
    Very nice atmosphere, clean and bright. A nice touch with the water kettle in the room, but it was a little gross and broken - this was however the only minus. A really cute hostel with a cosy commonarea in a great location. The bathroom and shower was also very clean and fresh!
    Finland, Couple, 25-30
  • 9.7


    02 Jan 2020
    This hostel is very clean, organized, and cozy! It has all the amenities described and is a lovely place to stay for a great price! I would recommend!
    USA, Female, 18-24
  • 9.4


    08 Jan 2020
    We stayed in a private room and it was great. Worth it. -clean -really comfortable bed -nice size room -big common area -big full kitchen -good location -WiFi was decent Can’t think of any negatives
    USA, Female, 25-30
  • 9.1


    17 Jan 2020
    lovely little place, really nice staff and great location and they’ve got loads of info on the local area too, only small complaint would be the creaky beds but nothing that you can’t live with!
    England, Female, 18-24
  • 9.1


    12 Jan 2020
    Dizzy Daisy was one of the loveliest hostels I’ve ever stayed in. This was my first time staying in a private and it had everything I needed, the shared bathroom was always immaculate and the 24hr reception makes it feel safe. The hostel was quite big and there were lots of people there despite it being the middle of winter, but there was a good, chilled out vibe. Location is great too, only a ten minute walk to the main square and very quiet at night.
    England, Female, 25-30
  • 8.9


    03 Jan 2020
    Stayed in the 4 bed private room for two nights. The room was spacious, but there was no heater so it was a bit cold. And the Wifi in the room was really weak, which was a big problem.The bathroom was clean and warm, the shower came with warm water and high pressure. The common area was nice and cozy.
    Taiwan China, Female, 18-24
  • 8.0


    11 Jan 2020
    it was a nice place. nothing negative to say. the rooms ('dorms') are nice with comfy sofas in the centre. good kitchen and generally plenty of space.
    Poland, Male, 25-30
  • 6.0


    07 Jan 2020
    We got in at about 1 am due to our train getting delayed. Check in was easy and fast. Couldn’t figure out how to get in our room. Had to go ask. Went to open locker and the door fell off. The beds were not stable. Also were not made. Which is awful at almost 2 am when there is only top bunks left and you are trying to be quiet. My worst night of sleep by far. Was cheap but would not recommend.
    USA, Female, 18-24
  • 4.9


    10 Jan 2020
    I didn’t stay actually but I booked this hostel online and they cancelled my booking without telling me anything! The excuse they made was they asked my credit card and I didn’t answer it but I got the email in day time and I wanted to put the information in same evening and they’ve already canceled my booking! Even this happened to me 2 days before heading to Kraków so they could’ve wait more!! They charged me (because I chose non refundable option) but I didn’t stay here which was good choice.
    Japan, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Meeting Rooms
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines
  • DVD's