Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Property will charge 50% of the remaining balance from the used credit card at least 3 weeks before arrival date. The reception will get in touch with you about the detailed procedure after the booking has been made.

In case of a no show, property will charge the entire outstanding balance.

Additional Terms and Conditions

Property will charge 50% of the remaining balance from the used credit card at least 3 weeks before arrival date. The reception will get in touch with you about the detailed procedure after the booking has been made.

In case of a no show, property will charge the entire outstanding balance.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Dizzy Daisy Downtown Hostel

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Dizzy Daisy Downtown was one of the first hostels opened in Krakow. In almost 15 years of our existence, we have provided thousands of people from all over the world a comfortable stay in our city, and hence the popularity and renowned name of Dizzy Daisy among tourists and backpackers. Come to us and you won't be able to keep away for a single night!

DDD is located on Pedzichow Street, only 10 minutes walking gets you to the main square. The same distance separates us from the main train&bus station. Dizzy Daisy is housed in a XIX c., two-story tenement building that has been completely renovated, and is modern and functional.

In Dizzy Daisy Downtown we offer: studios (twin room + triple room + bathroom), apartments and spacious multi-person dorm rooms with private lockers.

A cozy common room finds itself right behind the reception. Internet access (2 computers and wifi in the entire building) and tea&coffee is free of charge all day and all night!

Besides this, a washing machine and a dryer are at your disposal, which you can use at any time for the tiny price of 5 pln per load.

We offer free baggage storage, which resolves problems of early and late flight or train times.

The reception of the hotel is open 24 hours, and the people working there are eager to help. We will provide you with information on sight-seeing, tourist attractions, the best clubs and events. It is worth asking us about either renting a car or picking the best jazz club!
We do sell tours to Auschwitz, Wieliczka Salt Mine and many many more!

We guarantee that a dance club doesn't find itself beneath the floor of your hostel room, as it does in many of Krakow's tenement buildings, and outside the window you won't see a swarm of loud partiers. The building is equipped with monitoring, extra safety precautions, and is protected by a security service - you can sleep assured.

What's most important, is that DDD is a hostel with particularly attractive rates. Visit us then, visit one of the oldest* and most established hostels in Krakow.

*Dizzy Daisy Downtown was established in 2004 as the third year-round hostel in Krakow.

In order to secure your booking, the property reserves the right to pre-authorise your credit card prior to arrival. So please make sure you have enough funds on the used card! If a pre-authorisation fails, the property will ask you to provide new card details within 24 hours. If you don't do so, the property will cancel your reservation!

Cancellation policy:
***FREE up to 2 days before arrival
***100% of the first night up to 1 day before arrival
***100% of the total amount in case of NO SHOW View House Rules


As one of Kraków's first ever hostels, Dizzy Daisy Downtown Hostel's welcomed international travellers since 2004. Our striking historical building is way older than that and has been completely renovated into a cool and modern space. As soon as you walk into the comfy common room, you'll feel at home. And you'll be close enough to the city's nightlife to go out and party before coming back for a good night's sleep. We've got an outdoor terrace for al-fresco coffees, as well as vending machines and a kitchen to keep your energy levels up.


When you stay with us, you'll be in the laid-back Kleparz neighbourhood, a 13-minute walk from Kraków's huge main square, the city's hub. This is where loads of walking tours around the Old Town or the Jewish Quarter kick off. En route you'll discover local history and get tips on the top dumpling houses, bars and clubs. Kraków John Paul II International Airport's a 25-minute bus ride away – grab the free shuttle from outside the main terminal to the train station and then walk to us in 18 minutes.

Rooms and Dorms

Settle into private rooms or apartments with en-suites or shared bathrooms at Dizzy Daisy. Dorms are your budget-friendly option and come with private lockers, bedding and towels included. Plus, we've got hairdryers to save you from having to lug yours around. Need to wash your clothes? We've got laundry facilities on site. Our free luggage storage means you can check out on time, leave your bags and explore Kraków a little longer on your last day.

Extras and activities

You can research the top walking tours or keep up with your news feeds on our free Wi-Fi. Ask our awesome staff at the 24-hour reception for a free city map and the lowdown on Kraków's must-see spots and events. Tea and coffee are free all day so there's no need to visit the local coffee shop every time you need a caffeine fix!

View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.2

  • Location 9.3

  • Staff 8.8

  • Atmosphere 8.5

  • Cleanliness 8.9

  • Facilities 8.9

Latest Reviews

  • 10.0


    11 Sep 2020
    Great hostel! Less than 10 min walk to train and bus station and all sights close by. Really nice big common area, kitchen and garden. Some nice small touches like stools and hooks in bathrooms, fridge outside dorm, sofas in dorm room. Nice staff and cleaners also do a great job! Recycling bins everywhere. Value for money is amazing, I stayed longer than planned.
    England, Female, 31-40
  • 9.7


    07 Sep 2020
    This was my first solo trip abroad so I was a little apprehensive about what to expect with a hostel however this did not disappoint. Staff were very helpful, welcoming, friendly and polite. No curfew so people would come in at late times and because the floors are loud, and beds, this would generate a lot of noise. I would love to stay here again on my next visit to Kraków and would recommend this hostel, especially at the price. Thank you for the experience, DDDH!
    England, Male, 18-24
  • 9.4


    31 Aug 2020
    I had a wonderful stay, one of two nights I had really noisy neighbors but that was expected. Room was simple and bed was comfortable, bathroom was spotless. I liked having the option to lock two doors which gave me extra security. Receptionists was always helpful and kind. 🙂
    Wales, Male, 18-24
  • 9.1


    03 Sep 2020
    Nice cosy room in the heart of Krakow. Couple of stairs to climb to reach the appartments. The staff was super friendly, trustworthy and helpful to find nice locations and restaurants. 24h service is luxurious. Thx for the nice stay.
    Germany, Male, 25-30
  • 8.9


    14 Sep 2020
    The only hostel I stayed in in Poland that had proper Covid measures in place. Very clean and spacious. Close to the station. Warm showers, large dorm rooms and a peaceful atmosphere. Only issue was that the bunkbeds are metal which rock and creek when you move.
    England, Male, 25-30
  • 8.9


    22 Aug 2020
    location was perfect. Some of the staff was really nice but one female receptionist was really rude. They have great facilities and have the best kitchen I’ve ever seen in a hostel. beds are comfortabe but they are really loud whenever you move which was a bit annoying. Other than that the rooms are great and really spacious (even with couches)
    Switzerland, Male, 18-24
  • 8.3


    28 Aug 2020
    I stayed in both a private room and a dorm. Communal area was lovely with kitchen too, and the outdoor area was great. My only real downside was that it was VERY loud. Mainly caused by loud doors / beds / thin walls. Other guests seemed very inconsiderate for noise. Curfew was not kept to either so had a bad night sleep in both rooms
    England, Female, 25-30
  • 8.3


    26 Jul 2020
    Nice and cheap hotel not far from the station. The staffs are nice but not very helpful.
    Thailand, Couple, 18-24
  • 6.9


    12 Mar 2020
    Very thin walls on the top floor also an odd smell in the corridor. Room seemed fairly clean. Good facilities in the kitchen along with free tea and coffee.
    England, Female, 18-24
  • 3.1


    11 Mar 2020
    The manager was awful. We had to cut our trip short because of COVID-19. We paid for 4 nights and had to leave after our first night because the Canadian government wanted us home and everything was closing. They did nothing to help and would give us our money back. He was extremely rude.
    Canada, Male, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Meeting Rooms
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines
  • DVD's