Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Property will charge 50% of the remaining balance from the used credit card at least 3 weeks before arrival date. The reception will get in touch with you about the detailed procedure after the booking has been made.

In case of a no show, property will charge the entire outstanding balance.

Additional Terms and Conditions

Property will charge 50% of the remaining balance from the used credit card at least 3 weeks before arrival date. The reception will get in touch with you about the detailed procedure after the booking has been made.

In case of a no show, property will charge the entire outstanding balance.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Dizzy Daisy Downtown Hostel

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Dizzy Daisy Downtown was one of the first hostels opened in Krakow. In almost 15 years of our existence, we have provided thousands of people from all over the world a comfortable stay in our city, and hence the popularity and renowned name of Dizzy Daisy among tourists and backpackers. Come to us and you won't be able to keep away for a single night!

DDD is located on Pedzichow Street, only 10 minutes walking gets you to the main square. The same distance separates us from the main train&bus station. Dizzy Daisy is housed in a XIX c., two-story tenement building that has been completely renovated, and is modern and functional.

In Dizzy Daisy Downtown we offer: studios (twin room + triple room + bathroom), apartments and spacious multi-person dorm rooms with private lockers.

A cozy common room finds itself right behind the reception. Internet access (2 computers and wifi in the entire building) and tea&coffee is free of charge all day and all night!

Besides this, a washing machine and a dryer are at your disposal, which you can use at any time for the tiny price of 5 pln per load.

We offer free baggage storage, which resolves problems of early and late flight or train times.

The reception of the hotel is open 24 hours, and the people working there are eager to help. We will provide you with information on sight-seeing, tourist attractions, the best clubs and events. It is worth asking us about either renting a car or picking the best jazz club!
We do sell tours to Auschwitz, Wieliczka Salt Mine and many many more!

We guarantee that a dance club doesn't find itself beneath the floor of your hostel room, as it does in many of Krakow's tenement buildings, and outside the window you won't see a swarm of loud partiers. The building is equipped with monitoring, extra safety precautions, and is protected by a security service - you can sleep assured.

What's most important, is that DDD is a hostel with particularly attractive rates. Visit us then, visit one of the oldest* and most established hostels in Krakow.

In order to secure your booking, the property reserves the right to pre-authorise your credit card prior to arrival. So please make sure you have enough funds on the used card! If a pre-authorisation fails, the property will ask you to provide new card details within 24 hours. If you don't do so, the property will cancel your reservation!

Cancellation policy:
***FREE up to 2 days before arrival
***100% of the first night up to 1 day before arrival
***100% of the total amount in case of NO SHOW

ARE YOU INTERESTED IN A TOUR TO Auschwitz-Birkenau and the Wieliczka Salt Mine?
Most tourists visiting Krakow plan to visit the Auschwitz-Birkenau Museum and the Wieliczka Salt Mine. Currently, due to the Covid-19 regulations and reduced availability, access to these sites is limited and very often requires prior reservation. Therefore, to meet the expectations of our guests, we offer the possibility to purchase organized tours to the Auschwitz-Birkenau Museum and the Wieliczka Salt Mine in advance. Our partner is one of the largest local tour operators, and purchasing a trip in advance guarantees you the opportunity to visit one of these places.
To book a trip, please click on the link below: View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.7

  • Security 8.7

  • Location 9.0

  • Staff 8.7

  • Atmosphere 8.1

  • Cleanliness 8.8

  • Facilities 8.2

Latest Reviews

  • 10.0


    10 Jun 2022
    Excellent place, I really liked it a lot, excellent location, the staffs are very nice, everything organized and clean. I highly recommend.
    Brazil, Male, 18-24
  • 9.7


    01 Jul 2022
    Highly recommended to stay in this hostel. I only stayed for 1 night but they allow you to stay in the lounge on the second day if you have work to do. There are free coffee, tea and even some food!
    Singapore, Male, 18-24
  • 9.7


    20 Jun 2022
    The staff was really nice, and were super helpful and good to talk too. It’s easy to set up tours (such as the salt mine and Auschwitz) through the reception. The luggage storage was really spacious, and the lockers were big (had a 48 liter backpack and it could easily have fitted one more backpack in there). The shower had a good pressure. The kitchen was spacious and cleaned daily by the staff. Wifi was really good (for me though others struggled a bit with it)
    Denmark, Female, 18-24
  • 9.4


    28 Jun 2022
    Amazing staff, location, clean, comfy, extremely spacious rooms and lockers. Unfortunately no air conditioning which I’m sure in Poland isn’t too common to have anyway but it was extremely hot on the top floor. Other than that, perfect stay.
    Bermuda, Male, 18-24
  • 9.4


    22 Jun 2022
    Stayed there for 2 nights and had a comfortable bed and clean kitchen facilities. Staff were very helpful. Would Def go back there
    England, Male, 41+
  • 9.4


    18 Jun 2022
    Dizzy Daisy hostel is an excellent hostel, just on the edge of the old town. Quiet enough to get sleep but not too far to have to take public transport. The hostel was clean with good kitchen facilities. It's easy enough to meet people in the dorm rooms but in the common areas not so easy. The dorm rooms have large lockers to accommodate a rucksack; however only draw back was secure bike storage, placed in the main yard where anyone can get to it.
    England, Male, 41+
  • 9.4


    03 Jun 2022
    Great hostel. No complaints
    England, Male, 25-30
  • 8.9


    15 Jun 2022
    Dizzy Daisy was conveniently located, about 20 minutes from the main bus station and 10-15 from the main square by foot. There wasn’t really an atmosphere, as everyone kind of just kept to themselves. Really nice garden to enjoy a cup of coffee in the morning and the kitchen was well-equipped for cooking.
    USA, Couple, 18-24
  • 8.3


    24 Jun 2022
    Very nice place to stay, would definitely stay again. Went on the recommended SeeKrakow tour to Auschwitz and it was very well done, was able to be picked up right at the hostel. Nice courtyard to sit and eat or have a drink, laundry facilities and full kitchen were very convenient.
    Canada, Female, 18-24
  • 8.0


    10 Jun 2022
    Overall a decent hostel. + Well equipped kitchen, nice back garden and great location - The rooms were super squeaky which was kind of annoying for people trying to sleep as you could not come in silently - Room was filled up with some Polish families and other polish people so at the time I was there not the best place to meet people
    Netherlands, Male, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Meeting Rooms
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines
  • DVD's
  • Wi-Fi