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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations must be made 72 hours prior to arrival or the first night stay will be charged. This also applies for no shows.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Eden House - Porto

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Located in the heart of one of the oldest tourist destinations in Europe, the Eden House Porto is the prime destination for those who want a comfortable and economical stay, but also for exploring the monumental and artistic heritage of the Oporto city.

The Eden House Porto is in a classical style building from the beginning of nineteenth century, and was later refurbished giving more modern traits to the House, keeping however its original style.

At Eden House Porto you can find accommodation in dorms (female or mixed) and private rooms (double or twin ensuite). The decor of each room is unique. All rooms very spacious.

We have ideal common areas to make you feel at home. Big kitchen and dinning room, great outside terrace and a cosy living room with big screen, movies, guitar and books.

Check-in: free from 14:00 to 19:00 (2 pm to 7 pm); paid after 19:00 (7pm)
Check-out: until 11:00 (11 am)
A valid ID is required for check-in.
All dorms and indoor areas are non-smoking. There are smoking areas outside.
Cancellations must be made 7 days prior to arrival or the first night stay will be charged. This also applies for no shows.
Payments by cash. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 10.0


Latest Reviews

  • 10.0

    Superb

    06 Aug 2019
    I thought for the cost it was really amazing, we had a deluxe double room and it was HUGE - lots of space to be with each other and explore the city from. We ate out most the time, so didn't use facilites but they looked good and the staff were friendly. Would definitely go back and recommend to friends!
    England, Couple, 31-40
  • 9.7

    Superb

    15 Aug 2018
    I’d highly recommend this hostel: location is perfect to reach everything by foot, public transportation and supermarket nearby. The room was really big, carefully equipped, the staff was nice and friendly and was always available and willing to help with any question. The house was very clean and neatly. Nice dining room/ chill-out area - the garden was my favorite place though. However, it is not a big party hostel, it’s a small rather quiet hostel - for us perfect! Have a nice stay!
    Germany, Female, 18-24
  • 9.7

    Superb

    08 Mar 2018
    It was very clean, the staff was so nice and friendly, and the hostel was in a really nice location: within 5 mins to the university and just 20 min walk to the river, we never used public transport while we were there! The common room and kitchen were a plus as well, it made it easy to meet and spend time with the staff and other visitors :)
    Canada, Female, 18-24
  • 9.4

    Superb

    20 Jul 2018
    Our private double room at Eden House was huge and very clean. It includes towels, robes and a big bottle of water free of charge. Ana gave us information about the city and what we should see and do which was greatly appreciated. The bathrooms are big and clean. Overall great experience. If you want to meet people this probably isn’t the hostel for you.
    Canada, Couple, 18-24
  • 9.1

    Superb

    03 Nov 2018
    I loved this place! I'd stay here everytime I come to Porto if it's not booked out. The room was huge, the place was clean it's close to everything you need and all the tourist stuff. The staff are so helpful and nice. We were very grateful for everything.
    Australia, Female, 31-40
  • 8.3

    Fabulous

    06 Mar 2018
    Great hostel, staff are really friendly and helpful. The sign for the hostel is quite small but Google maps takes you to the right street. There are three big bathrooms and the dorm we stayed in was a good size. Beds very comfy, only problem is it's slightly cold on a night but this was in March. Nice garden and patio, good breakfast and kitchen. Overall very clean, bathroom smelt a bit mildewy but still clean. Lockers big enough for a small rucksack and key cards to enter building and room.
    England, Couple, 18-24
  • 8.3

    Fabulous

    01 Mar 2018
    Helpful staff. Outer door is locked but if you arrive early and leave your bags, they will just be stored next to the reception where anyone could take them. The staff were not at the reception at all times, so the luggage could be left alone for long times with no one watching it. :( Lockers in the rooms, which was nice. Very squeaky beds.. Only two bathrooms per floor: one ladies and one men's. It was very clean though! Common areas were nice and comfy.
    Finland, All Female Group, 18-24
  • 7.1

    Very Good

    26 Jan 2018
    Pretty normal hostel dorm, nothing fancy, good value for money. Location is great, 5-7min walk from Piolho area (famous student restaurant/bar) . Negatives: 1- Don't write on the website that towels are included for free and then charge 2€ to rent a towel to your guests. Not cool at all! 2- Only one bathroom per floor which can be tricky in the morning, plus no soap or anything to wash your hands with. The bed was uncomfortable, I could feel the springs on my back.
    Portugal, Male, 31-40
  • 6.3

    Good

    28 Mar 2018
    Only two showers for 24 people.
    Finland, Mixed Group, 18-24
  • 4.9

    Rating

    08 Dec 2017
    Well there’s lot to talk about . There’s no soap to wash your hands after you use the toilet . There’s no towel paper or hand dryer to dry your hands after you wash your hands so you have to come with your own soap . In dining room , there are places for napkins but there aren’t any napkins . You have to bring your own . And worst thing . There’s a toilet for guys and one for girls with shower included . One toilet for all the guests .... you have to wait one hour to take a shower
    Romania, Male, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Bicycle Parking
  • Book Exchange
  • Cots Available
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Washing Machine
Services
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Luggage Storage
Food & Drink
  • Café
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Wi-Fi


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