Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

1 week before to arrive

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

We are located in an historical building at the 2th floor(no elevator) right in front of Chapel of Medici a few minutes from the train station and near the academia gallery.

Come to emerald palace for comfortable accommodations, clean rooms, and a nice atmosphere for meeting nice people. We offer spacious rooms and an intimate common area, where travelers come from all over the world to experience this beautiful, vibrant and historic city.

We are happy to recommend information about restaurants, clubs, museums and other sites of interests. Our place is an ideal spot for your travels!

According to the City Council resolution n.230/33 of 06/20/2011,from July 1 the city of Florence will introduce the tourism tax,,applied to non resident overnight staying for a maximum of 10 consecutive nights.The tourism tax is 3 Euro for night for person

New!!!The best of Tuscany in 1 day!
For those interested in experiencing Tuscany's most famous and historic sites look no further.
Emerald palace is now offering a 1 day bus tour..
The tour runs from 8 am till 8 pm and includes morning in Siena ,light lunch at the farmhouse,a visit of a San gimignano,chianti drive and Pisa .
The price is 90 Euro per person witch includes transport,maps and alight lunch with wine.
Don't miss this opportunity ask the reception!!!The best of Tuscany in 1 day!!!

Children allowed
Age restriction: Not over 50 years old

We also have double /triple rooms in another building, if you require private rooms ,reserve with this web site ,
They are located in the city center


*********Attention**********
Please read before you make you're reservation!

Lockout from 11.00 to 14.00 for cleaning
If you must arrive outside these hours, you must contact us in advance to work out the special circumstances.

This is not a party Hostel!!!
Is forbidden to drink alcohol inside the building.

Breakfast available at a cost of 5 euros!

Payment Only Cash!!

We do not accept credit cards!

Important!!! You must contact us if you will be late for your reservation. Otherwise, your reservation will be cancelled, and we will charge you for the bed.
Reception is open from 08:00am until 11:00am and from 14:00pm until 23:00pm. Check in is open until 00:00pm (latest), (If you arrive later than that you will be charged with 10 euros per hour of late)
winter time ..from 01 /11 until 30/03
reception close at 09.00pm

Lockout from 11.00 to 14.00 for cleaning
If you must arrive outside these hours, you must contact us in advance to work out the special circumstances.

Children allowed
Age restriction: Not over 50 years old View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.8

  • Security 8.8

  • Location 9.7

  • Staff 8.5

  • Atmosphere 8.0

  • Cleanliness 9.1

  • Facilities 8.2


Latest Reviews

  • 10.0

    Superb

    05 Jul 2019
    Great staff, super helpful. The breakfast was nice, facilities clean. A bit of a climb upstairs but not bad and they're happy to help with bags. Thanks for the great time in Florence!
    USA, Couple, 25-30
  • 10.0

    Superb

    05 Jul 2019
    Was very good felt like i was more in a hotel very friendly close to everything
    New Zealand, Male, 31-40
  • 10.0

    Superb

    25 Jun 2019
    Loved staying at Emerald Palace. Right in the centre of town! Very friendly staff and awesome facilities. :) nice beds!
    South Africa, Female, 18-24
  • 9.7

    Superb

    21 Jun 2019
    Booked Emerald Palace for a last-minute trip and it was perfect for what I needed. Close to the center, within walking distance to all the popular spots, affordable. The lady who welcomed me didn't speak English, but she was very sweet and we did our best to communicate with each other anyway. It was a good stay.
    Philippines, Female, 18-24
  • 9.7

    Superb

    09 Jun 2019
    Great central location, helpful staff and super clean! One of the nicest hostels I’ve ever stayed in.
    USA, Female, 18-24
  • 9.4

    Superb

    01 Jul 2019
    I had a very nice stay at this hostel. Was originally in a room where the AC wasn't working but the staff was kind and moved us to a different room with AC. The hostel was secure, clean, good wifi and in a perfect location. The male that was on reception each night was pretty rude on occasions but never to me. Can see how this may frustrate people. But overall I'd stay here again if I return to Florence for sure.
    Australia, Male, 18-24
  • 9.4

    Superb

    30 Jun 2019
    Nice location and lovely host, very clean! Could have done with air conditioning however
    Australia, Female, 18-24
  • 8.9

    Fabulous

    05 Jul 2019
    Language barrier with the hostess, but a nice lady. Solid facilities. Location is awesome.
    Canada, Male, 18-24
  • 7.4

    Very Good

    15 Jun 2019
    Good hostel for a short stay, reception staff were a little rude I found. The rooms are good and location is perfect.
    Ireland, Female, 18-24
  • 4.9

    Rating

    12 Jul 2019
    Appalling behavior of the staff. No words can describe it. Yelling, threating to call the police if I make a wrong turn and open the (unlocked) door by mistake, instead of "just go to your room, and that's all!" by an african Italian guy is just some of the bad experience that you can expect from this place. Sheets dirty, stuffy rooms that feel like turkish bath, unless you ask for a fan and beg that you don't get yelled at. Complete lack of self respect and then for the guests as well.
    Serbia, Male, 31-40
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Towels Not Included
Services
  • 24 Hour Security
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Wi-Fi


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