Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

1 week before to arrive

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

We are located in an historical building at the 2th floor(no elevator) right in front of Chapel of Medici a few minutes from the train station and near the academia gallery.

Come to emerald palace for comfortable accommodations, clean rooms, and a nice atmosphere for meeting nice people. We offer spacious rooms and an intimate common area, where travelers come from all over the world to experience this beautiful, vibrant and historic city.

We are happy to recommend information about restaurants, clubs, museums and other sites of interests. Our place is an ideal spot for your travels!

According to the City Council resolution n.230/33 of 06/20/2011,from July 1 the city of Florence will introduce the tourism tax,,applied to non resident overnight staying for a maximum of 10 consecutive nights.The tourism tax is 3 Euro for night for person

New!!!The best of Tuscany in 1 day!
For those interested in experiencing Tuscany's most famous and historic sites look no further.
Emerald palace is now offering a 1 day bus tour..
The tour runs from 8 am till 8 pm and includes morning in Siena ,light lunch at the farmhouse,a visit of a San gimignano,chianti drive and Pisa .
The price is 90 Euro per person witch includes transport,maps and alight lunch with wine.
Don't miss this opportunity ask the reception!!!The best of Tuscany in 1 day!!!

Children allowed
Age restriction: Not over 50 years old

We also have double /triple rooms in another building, if you require private rooms ,reserve with this web site ,
They are located in the city center

Please read before you make you're reservation!

Lockout from 11.00 to 14.00 for cleaning
If you must arrive outside these hours, you must contact us in advance to work out the special circumstances.

This is not a party Hostel!!!
Is forbidden to drink alcohol inside the building.

Breakfast available at a cost of 5 euros!

Payment Only Cash!!

We do not accept credit cards!

Important!!! You must contact us if you will be late for your reservation. Otherwise, your reservation will be cancelled, and we will charge you for the bed.
Reception is open from 08:00am until 11:00am and from 14:00pm until 23:00pm. Check in is open until 00:00pm (latest), (If you arrive later than that you will be charged with 10 euros per hour of late)
winter time ..from 01 /11 until 30/03
reception close at 09.00pm

Lockout from 11.00 to 14.00 for cleaning
If you must arrive outside these hours, you must contact us in advance to work out the special circumstances.

Children allowed
Age restriction: Not over 50 years old View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.3

  • Security 8.3

  • Location 9.4

  • Staff 8.2

  • Atmosphere 7.5

  • Cleanliness 8.7

  • Facilities 7.8

Latest Reviews

  • 10.0


    25 Jul 2020
    Best hostel ever, the atmosphere and location of this magnificent place is surreal. The staff is extremely friendly and helpful. They even let us place our bags after checkout in a locker so we could explore the city without the hassle of carrying our bags. Best hostel in Florence. By far.
    Netherlands, Male, 18-24
  • 10.0


    28 Dec 2019
    Next to central market and Duomo, very convenient location for tourists. Nice facilities and breakfast, a good place to talk with people in the hostel and explore the beautiful city.
    France, Male, 31-40
  • 9.4


    11 Feb 2020
    The place is in a great location - 5mins away from the rail station. It's extremely clean, looks brand new, beds are very comfy and the breakfast is really an added bonus considering the price. Great value for money, would definitely go back.
    South Africa, Female, 31-40
  • 9.4


    30 Nov 2019
    Complimentary breakfast was a nice feature! Helpful, friendly staff! Located near the market, so noise was kind of an issue, especially in the morning. Lots of stairs. Overall good experience, however.
    USA, Male, 31-40
  • 9.1


    24 Jun 2020
    This kinda feels like a cross between a hostel and a hotel. Sadly, because of COVID, there were almost no other guests when I was there so it can be a bit lonely for solo travellers. The staff are super friendly and helpful. It’s very clean and in an amazing location, right next to the marketplace, walking distance to train station and most attractions in Florence. Recommended
    New Zealand, Female, 25-30
  • 8.6


    18 Jul 2020
    Great location, nice staff. and a fantastic view
    Egypt, Male, 18-24
  • 8.3


    30 Dec 2019
    Everything was as expected except the wifi connection. The signal was so weak to connect. Even cellular network was weak inside the building. So, we were literally disconnected for the time being we stayed inside :(
    Bangladesh, Couple, 31-40
  • 8.3


    29 Nov 2019
    The hostel is perfectly located, it's clean and the rooms are big enough. It was quiet at night. The staff was friendly (special thanks to Lumi). The hostel is very small and I stayed during low season, so I met a very small number of visitors. The main disadvantage was no WIFi downstairs (only if you go to the upper part of the room with bathroom or to the second floor to have breakfast) and no opportunity to leave the luggage after 1 pm.
    Russia, Female, 25-30
  • 6.9


    31 Dec 2019
    사진이 4장밖에없어서 의외로 별로일줄 알았는데 시설같은것이 나름 깨끗해서 좋았다. 제일 짜증나는것은 데이터나 와이파이가 방에서 안됨. 주방가야지만됨. 나는 복층식 방이어서 5명이서 사용했는데 어떤방은 바로 밑이 짐두는곳에 거실이고 위에가 침대인곳도 있었음. 유명한 관광지는 걸어서 다 돌아다닐수있음. 바로앞이 가죽시장이고 시장통 주변이여서 저녁에는 엄청 시끄러움 특히 다른때는모르겠는데 1월1일에는 주변에서 콘서트도하고 폭죽도 시도때도 없이 터뜨리다보니 잠귀밝은사람들은 못 잘수도 있음 시끄러워서. 약간 둔하면 괜찮. 하지만 가격대비 이 호스텔은 추천안하고싶음. 성수기여서그런지 가격도 비싸고 심지어 아침5유로 인것에 비해 진찐 별로임. 쿠키 4개정도 식탁위에잇고 아줌마가 카스테라, 베이컨 들어있는 빵하나 토스트 두개 구워주고 끝임 그리고 그다음날에는 토스트도 안 줌. 차라리 집 주변에 중국인마트 많아서 만두사서 전자레인지 돌려먹는게 나음.
    South Korea, Female, 18-24
  • 6.3


    03 Jan 2020
    It was okay, pretty standard hostel. The greeting wasn’t the most welcoming, and slightly unprofessional to be honest, as no one was at the desk for my checkout even though it was half an hour after reception opening time. Everything else was good, comfy bed, clean room and bathroom.
    England, Male, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • ATM
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Restaurant
  • Tea & Coffee Making Facilities
  • Wi-Fi