Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

1 week before to arrive

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

We are located in an historical building at the1th/ 2th and 3th floor(no elevator) right in front of Chapel of Medici a few minutes from the train station and near the academia gallery. Come to emerald palace for comfortable accommodations, clean rooms, and a nice atmosphere for meeting nice people. We offer spacious rooms and an intimate common area, where travellers come from all over the world to experience this beautiful, vibrant and historic city. We are happy to recommend information about restaurants, clubs, museums and other sites of interests. Our place is an ideal spot for your travels! According to the City Council resolution n.230/33 of 06/20/2011,from July 1 the city of Florence will introduce the tourism tax,,applied to non resident overnight staying for a maximum of 10 consecutive nights.The tourism tax is 3 Euro for night for person New!!!The best of Tuscany in 1 day! For those interested in experiencing Tuscany's most famous and historic sites look no further. Emerald palace is now offering a 1 day bus tour.. The tour runs from 8 am till 8 pm and includes morning in Siena ,light lunch at the farmhouse,a visit of a San gimignano,chianti drive and Pisa . The price is 90 Euro per person witch includes transport,maps and alight lunch with wine. Don't miss this opportunity ask the reception!!!The best of Tuscany in 1 day!!! *********Attention********** Please read before you make you're reservation! reception is open from 09.00am unti 24 ... 1 aprile until 31 october until 24 (top season) low season 01 november until 31 marz open 09 am until 21pm Lockout from 11.00 to 14.00 for cleaning Children allowed Age restriction: Not over 50 years old View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 8.7

  • Location 9.6

  • Staff 8.7

  • Atmosphere 8.2

  • Cleanliness 9.2

  • Facilities 8.4

Latest Reviews

  • 10.0


    07 Dec 2021
    The place is great but the best part is how welcoming they are. We felt like home there. We traveled with a 8 years old kid who enjoyed so much our time there. Breakfast was our favourite moment of the day which included a proper coffee just made in the moment. Location couldn't be better, just in the city center and our room (private 3 beds bedroom) had amazing views over the Basilica di San Lorenzo. I will the Emerald Palace with great happiness. I recommend this place 100%
    Spain, Mixed Group, 25-30
  • 10.0


    25 Oct 2021
    I LOVED this hostel. The location couldn’t be any better, close to all the important stuff. The beds were super comfy and were made daily. The rooms/bathrooms were cleaned daily. Free breakfast was meh but better than nothing. The staff were extremely nice and accommodating. This hostel made my Florence experience that much better. I wouldn’t definitely stay here again.
    Canada, Male, 18-24
  • 10.0


    18 Oct 2021
    Second time I stay in this place and is always super comfortable and welcoming
    Colombia, Female, 25-30
  • 10.0


    17 Oct 2021
    Amazing stay for the price you pay! Free breakfast and calm rooms that feel more personal than the chain hoseals you usually stay in made Emerald Palace worth going to again if I ever visit Florence another time.
    USA, Female, 18-24
  • 10.0


    08 Oct 2021
    Lo único que se podría mejorar es el desayuno. El café estaba rico pero las cosas para comer no eran artesanales. Lo mismo con el jugo. Otro punto interesante a tener en cuenta es que como está ubicado en el centro, a la noche, durante el fin de semana hay ruido. Todo lo demás muy bien!
    Italy, Female, 31-40
  • 9.4


    01 Dec 2021
    Relaxing, clean, and great hospitality. Close to all of the many of the main attractions- highly recommend.
    USA, Male, 25-30
  • 9.1


    22 Oct 2021
    Great hostel. Just be aware that you are next to the markets which you can hear setting up early in the morning and there is a bar that is very loud to the early hours of the morning. Fantastic hotel overall. Just if you have an early flight, it’s nice to be aware of these things
    Australia, Male, 31-40
  • 8.3


    05 Oct 2021
    Lovely! Not very social but great location, very friendly staff, good facilities and affordable.
    Ireland, Male, 25-30
  • 7.1

    Very Good

    23 Sep 2021
    Decent, cheap place in the middle of Florence, near the Duomo. The staff were reasonably accommodating and there was a free breakfast and the rooms were large and airy. The downside was that my room looked out onto the Duomo square and was incredibly LOUD. Good for a traveler who will be out all night but not for me who was sick with food poisoning in bed all day.
    USA, Male, 31-40
  • 6.6


    03 Oct 2021
    IMPORTANT I got a room with an amazing view but I had to complain because the photo on hostel world showed the amazing view then they put me in a different room and I had to argue with staff about false advertising. 15€ for laundry.... Bathroom always smelled like sewage. No social environment. The lockers could easily be broken into with a simple Philips head screw driver. But the view was honestly to die for in my room So if you can put up with everything else it almost makes up for it.
    USA, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • ATM
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Wi-Fi