Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

1 week before to arrive

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

Reception is open from 08:00am until 11:00am and from 14:00pm until 23:00pm. Check in is open until 23:00pm (latest), (If you arrive later than that you will be charged with 10 euros per hour of late)
winter time ..from 01 /11 until 30/03
reception close at 21.00

Lockout from 11.00 to 14.00 for cleaning
If you must arrive outside these hours, you must contact us in advance to work out the special circumstances.

Before i start with a description of our place,i would like to thank everyone who has given us their support.
In one year we have grown so quickly...(i am talking to the friends that have been with us through the good times and also the bad times).
We have made this place a unique little emerald for all to share.
Thank you to everyone
Antonio

We are located in an historical building at the 2th floor(no elevator) right in front of Chapel of Medici a few minutes from the train station and near the academia gallery.

Come to emerald palace for comfortable accommodations, clean rooms, and a nice atmosphere for meeting nice people. We offer spacious rooms and an intimate common area, where travellers come from all over the world to experience this beautiful, vibrant and historic city.

We are happy to recommend information about restaurants, clubs, museums and other sites of interests. Our place is an ideal spot for your travels!

According to the City Council resolution n.230/33 of 06/20/2011,from July 1 the city of Florence will introduce the tourism tax,,applied to non resident overnight staying for a maximum of 10 consecutive nights.The tourism tax is 3 Euro for night for person

New!!!The best of Tuscany in 1 day!
For those interested in experiencing Tuscany's most famous and historic sites look no further.
Emerald palace is now offering a 1 day bus tour..
The tour runs from 8 am till 8 pm and includes morning in Siena ,light lunch at the farmhouse,a visit of a San gimignano,chianti drive and Pisa .
The price is 90 Euro per person witch includes transport,maps and alight lunch with wine.
Don't miss this opportunity ask the reception!!!The best of Tuscany in 1 day!!!

Children allowed
Age restriction: Not over 50 years old

We also have double /triple rooms in another building, if you require private rooms ,reserve with this web site ,
They are located in the city centre


*********attention**********

Payment Only Cash!!
We do not accept credit cards!

Important!!! You must contact us if you will be late for your reservation. Otherwise, your reservation will be cancelled and we will charge you for the bed. View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 8.9

  • Location 9.8

  • Staff 8.7

  • Atmosphere 8.3

  • Cleanliness 9.1

  • Facilities 8.5


Latest Reviews

  • 9.7

    Superb

    14 Mar 2019
    Best place to stay on a budget if you want to be in the middle of everything. Everything is walking distance. The staff are extremely nice and accommodating. Rooms are perfectly clean and spacious. Free breakfast was awesome to start the day, coffee and pastry or toast. Only thing that was difficult about the stay was the three flights of stairs with heavy luggage, but that’s very common in Europe. And there is construction and noise outside but that’s the price you pay for a top location.
    Australia, Female, 18-24
  • 9.4

    Superb

    07 Mar 2019
    I thoroughly enjoyed my stay at Emerald Palace. It felt more like a hotel then a hostel. Daniel was particularly helpful during check in and had plenty of recommendations. There is a small breakfast offered in the morning which was a pleasant surprise! The location is perfect just outside the Centrale Market and steps from the Duomo. Super comfy beds and bedding! I would definitely recommend staying here on your next trip to Firenze!
    Canada, Female, 25-30
  • 8.9

    Fabulous

    10 Mar 2019
    The staff is nice and wants to help you make your stay as great as possible. I was in a 6 bed dorm, and it was really nice. There were three beds underneath and then there was a stair that led to the other three beds. So you felt like you had your own space. A bad thing is when you take a shower the entire floor gets wet for some reason. And there is no window, so it gets really hot and damp in the bathroom. The location of the hostel was very great tho
    Denmark, Female, 18-24
  • 8.0

    Fabulous

    08 Mar 2019
    apart from it being really hard too find. it needs a more clesr sign saying emrald hostel. book in desk thitd floor something like that as was difficult too know what to do. apart from thag everything was perfdct rooms where nice location was good and easy too get around. bathrooms were clean. plus they give u free coffee which was nice.
    England, Female, 18-24
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Towels Not Included
Services
  • 24 Hour Security
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Entertainment
  • Wi-Fi

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