Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

1 week before to arrive

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

We are located in an historical building at the1th/ 2th and 3th floor(no elevator) right in front of Chapel of Medici a few minutes from the train station and near the academia gallery.

Come to emerald palace for comfortable accommodations, clean rooms, and a nice atmosphere for meeting nice people. We offer spacious rooms and an intimate common area, where travellers come from all over the world to experience this beautiful, vibrant and historic city.

We are happy to recommend information about restaurants, clubs, museums and other sites of interests. Our place is an ideal spot for your travels!

According to the City Council resolution n.230/33 of 06/20/2011,from July 1 the city of Florence will introduce the tourism tax,,applied to non resident overnight staying for a maximum of 10 consecutive nights.The tourism tax is 3 Euro for night for person

New!!!The best of Tuscany in 1 day!
For those interested in experiencing Tuscany's most famous and historic sites look no further.
Emerald palace is now offering a 1 day bus tour..
The tour runs from 8 am till 8 pm and includes morning in Siena ,light lunch at the farmhouse,a visit of a San gimignano,chianti drive and Pisa .
The price is 90 Euro per person witch includes transport,maps and alight lunch with wine.
Don't miss this opportunity ask the reception!!!The best of Tuscany in 1 day!!!

Please read before you make you're reservation!
reception is open from 09.00am unti 24 ... 1 aprile until 31 october until 24 (top season)
low season 01 november until 31 marz open 09 am until 21pm
Lockout from 11.00 to 14.00 for cleaning

Breakfast available for free

Children allowed
Age restriction: Not over 50 years old View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.2

  • Security 8.9

  • Location 9.7

  • Staff 9.4

  • Atmosphere 8.4

  • Cleanliness 9.6

  • Facilities 8.8

Latest Reviews

  • 10.0


    14 Jul 2021
    Super nice and welcoming staff. The rooms were exactly how they looked online. The stay was easy and nice.
    USA, Female, 18-24
  • 10.0


    10 Jul 2021
    Emerald Palace was absolutely amazing! From the location to the staff to the guest. It couldn’t have been more perfect.. oh and it’s so spacious too. Thank you Antonio for the great hospitality!
    USA, Male, 25-30
  • 10.0


    10 Jul 2021
    Emerald Palace was an awesome place to stay! The atmosphere was very relaxed and quiet, making it a perfect place to relax after a day of exploring. Antonio was super helpful and accommodating. The location made it easy to get anywhere in the city.
    USA, Male, 25-30
  • 9.7


    21 Jul 2021
    I loved Emerald Palace's location! So close to everything! The room was beautiful, and the view of San Lorenzo was incredible. Not a very social hostel, but definitely quiet and clean. The staff were also super helpful and accommodating. Would stay here again!
    USA, Female, 25-30
  • 9.1


    14 Jul 2021
    Very good hostel with great location. Extremely clean! A bit expensive for a hostel but especially in the 3 people room it felt almost like a hotel room. Don’t count on the breakfast because it is really bad apart from the coffee.
    Germany, Female, 25-30
  • 9.1


    13 Jul 2021
    A lovely place. Super spacious and clean. The staff were accommodating and helpful. No bunk beds as per most hostels which was a relief. The location was great as well, right by some markets and main church where some walking tours leave from each morning. People didn't often spend time in the communal areas throughout the day, but the provided breakfast does give you an opportunity to meet other travellers in the dining area if you want to be social.
    New Zealand, Female, 25-30
  • 9.1


    12 Jul 2021
    We traveled as a couple and for us the hostel was really nice. It is pretty quiet and in the best area to visit Florence. The rooms were pretty and clean, with everything you need. For towels you need to pay extra, as well as for leaving your luggage a little longer after check out.. Overall nice and friendly place to stay
    Germany, Couple, 25-30
  • 9.1


    11 Jul 2021
    Amazing location. Staff was always so nice and helpful. Big individual lockers, all the beds come with bedding and everything was clean and working well. Plugs next to bed. Common areas are good to meet people or just chill. Highly recommend this hostel!
    Portugal, Female, 18-24
  • 8.0


    12 Jul 2021
    Very nice location close to all the highlights in Florence. Everything is walking distance. Comfortable rooms although it is a bit hot, as the airconditioning is not always on/working properly. Breakfast is included but it´´s not very extensive. Helpful staff, they waited to receive me on my arrival date in the night even after 00:00.
    Netherlands, Female, 18-24
  • 7.1

    Very Good

    20 Jul 2021
    Great location and big spacious rooms however I had an extremely poor experience with a staff member. A friend who was not staying at the hostel had something get stuck in her eye and we asked if we could just let her use the bathroom quickly to borrow my eye drops and the staff member was extremely hostile with us.
    Canada, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • ATM
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Wi-Fi