Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

1 week before to arrive

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

We are located in an historical building at the1th/ 2th and 3th floor(no elevator) right in front of Chapel of Medici a few minutes from the train station and near the academia gallery. Come to emerald palace for comfortable accommodations, clean rooms, and a nice atmosphere for meeting nice people. We offer spacious rooms and an intimate common area, where travellers come from all over the world to experience this beautiful, vibrant and historic city. We are happy to recommend information about restaurants, clubs, museums and other sites of interests. Our place is an ideal spot for your travels! According to the City Council resolution n.230/33 of 06/20/2011,from July 1 the city of Florence will introduce the tourism tax,,applied to non resident overnight staying for a maximum of 10 consecutive nights.The tourism tax is 3 Euro for night for person New!!!The best of Tuscany in 1 day! For those interested in experiencing Tuscany's most famous and historic sites look no further. Emerald palace is now offering a 1 day bus tour.. The tour runs from 8 am till 8 pm and includes morning in Siena ,light lunch at the farmhouse,a visit of a San gimignano,chianti drive and Pisa . The price is 90 Euro per person witch includes transport,maps and alight lunch with wine. Don't miss this opportunity ask the reception!!!The best of Tuscany in 1 day!!! *********Attention********** Please read before you make you're reservation! reception is open from 09.00am unti 24 ... 1 aprile until 31 october until 24 (top season) low season 01 november until 31 marz open 09 am until 21pm Lockout from 11.00 to 14.00 for cleaning Children allowed Age restriction: Not over 50 years old View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.9

  • Security 8.6

  • Location 9.5

  • Staff 8.6

  • Atmosphere 8.1

  • Cleanliness 9.1

  • Facilities 8.2

Latest Reviews

  • 10.0


    08 Oct 2021
    Lo único que se podría mejorar es el desayuno. El café estaba rico pero las cosas para comer no eran artesanales. Lo mismo con el jugo. Otro punto interesante a tener en cuenta es que como está ubicado en el centro, a la noche, durante el fin de semana hay ruido. Todo lo demás muy bien!
    Italy, Female, 31-40
  • 10.0


    17 Sep 2021
    Fantastic room with views of Duomo Dome from and right next to Basilica San Lorenzo and Market. Busy area day and night. Breakfast included. Good value for money.
    England, Male, 41+
  • 8.9


    10 Sep 2021
    Very nice hostel, great location as it is both close to the station and the main sights.
    Netherlands, Male, 31-40
  • 8.6


    10 Sep 2021
    Stayed here for a weekend trip and it was the best location for exploring Florence with the main attractions. We were right where all the action took place and were very close to the Duomo as well! This was a very pretty spot with very decorative arrangements! I would definitely recommend for a weekend getaway trip!
    USA, Female, 18-24
  • 8.3


    05 Oct 2021
    Lovely! Not very social but great location, very friendly staff, good facilities and affordable.
    Ireland, Male, 25-30
  • 8.3


    11 Aug 2021
    Our stay in emerald hostel was a great fit for what we needed. The staff were friendly. Laundry was available for an extra charge (15 euro for 10 kilo). The room had air condition and big windows. The facilities were old but the private room we stayed in had lots of space for storage and was comfortable. The room price came with breakfast (coffee, yogurt, packaged croissant). Location was central to everything we wanted to visit and next to the central market.
    USA, Female, 25-30
  • 8.0


    11 Aug 2021
    Wonderful location so close to main station, Mercato centrale, and great restaurants. Room was very large, clean, and comfy, altho like others I booked a 4 person room and there were 6 people in my room. Concierge seemed very nice, it was 38C/100F everyday weather and he came in daily to check the temp in room was ok. Only complaint - often all the doors (from street to bed) were unlocked (by staff or guests?) and as a solo female that’s scary. Also laundry is 15€ - very high! Overall nice B&B
    USA, Female, 25-30
  • 6.6


    03 Oct 2021
    IMPORTANT I got a room with an amazing view but I had to complain because the photo on hostel world showed the amazing view then they put me in a different room and I had to argue with staff about false advertising. 15€ for laundry.... Bathroom always smelled like sewage. No social environment. The lockers could easily be broken into with a simple Philips head screw driver. But the view was honestly to die for in my room So if you can put up with everything else it almost makes up for it.
    USA, Male, 25-30
  • 6.0


    04 Aug 2021
    I booked a bed in a 4 person mixed room paid for it and was put in a 5 person mixed room. The front desk was unmanned with no staff to be found 9/10 times I returned to the hostel during the day time. When the staff were there they were unhelpful in helping me with my questions. The room was incredibly warm throughout the whole stay, someone in the room tried to turn up the ac and was told not to by the owner. Otherwise, clean hostel in a good location.
    USA, Male, 25-30
  • 2.0


    16 Aug 2021
    Emerald palace as a hostel was nice, Florence, very beautiful & worth the hype. The staff here tho? absolutely horrible! We met 3 staff members, most of them were cheerful. Except for one, at the tail end of our trip we got almost assaulted, were screamed at and literally cursed(??!) by a staff member for sitting in a non authorized place (there were no signs and we were never told not to, it was literally an empty room with nothing in it). Absolutely sucked all the joy of the trip.
    Morocco, Male, 18-24
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • ATM
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Wi-Fi