Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Reservations are able to be cancelled or modified up to two weeks prior to arrival, when full charges are due. No show reservations will be charged in full and re-in-statement will be subject to availability.

Additional Terms and Conditions

Guests agree to abide by all house rules. Cannot guarantee exact placement of guests/rooms in relation to each other. For best service, please provide contact information so that our group sales manager can reach out.

Additional Info:

Please note that multiple beds booked are not guaranteed placement in the same room. To guarantee placement in the same room, guests must reserve a Private Quad or Premium Private Quad.

Please note that any bookings exceeding 8 King/Queen Rooms, 4 Private Quads, or 10 Beds in Shared Rooms are considered group bookings and group policies will apply to these reservations.

Groups with guests younger than 18 years old must be accompanied by an adult.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Freehand Chicago

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Freehand Chicago is housed in a classic 1927 building in Chicago's vibrant River North neighborhood just two blocks from Michigan Avenue. Inside, we've collaborated with acclaimed design firm Roman and Williams. Expect innovative design, affordable and flexible accommodations, and a comfortable community atmosphere. For eats and drinks, we have a second edition of our celebrated Broken Shaker cocktail bar.

Property Features:
24- Hour Front Desk & Security
Multilingual Staff
Complimentary WiFi In Rooms and Public Areas
Fitness Center
Broken Shaker award-winning cocktail bar
Room-service available
Tours & Activities Concierge
Guest Lounge
Laundry facilities
Daily Housekeeping
Linens, blankets, and towels provided complimentarily

Freehand Chicago's Policies & Conditions:

Cancellation policy: 24 hours before arrival unless a non-refundable discount is reserved.
Payment upon arrival by credit card. $50 incidental credit card authorization required upon check-in.
Cash Not Accepted.
For private rooms, there is an $8 nightly resort fee plus tax paid at the property
For beds in the shared dorms, there is a $2 nightly resort fee plus tax paid at the property.

To check-in, the hotel requires guests must be 18 or older with a government-issued photo ID. The hotel requires a $50 deposit for incidentals on a card at check-in per room, per stay. We do not accept gift cards, prepaid cards, or cash for incidentals. The deposit will be released back to your card at checkout provided you do not charge anything to your room. It takes most banks 3-7 business days to process the release.
Taxes not included - 17.40%.
Multiple 'bed in shared room' reservations are not guaranteed placement in the same room; to guarantee all bed reservations in the same room, please book a Private Quad or Premium Private Quad.

Check in from 15:00 to 23:00 .
Check out before 12:00 .

Please note the total reservation may not exceed 8 King/Queen Rooms, 4 Private Quads, or 10 Beds in Shared Rooms as additional policies may apply for group bookings.

24 hour Reception.
No curfew. Child friendly.
We do not accept guests younger than 18 years of age. Minimum check in age is 18.
We don't have parking facilities but there's offsite self-parking for 39 USD.
Shared accommodations are limited to non-Chicago residents only. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.2

  • Security 9.5

  • Location 9.8

  • Staff 8.9

  • Atmosphere 8.8

  • Cleanliness 9.3

  • Facilities 9.0

Latest Reviews

  • 10.0


    05 Dec 2019
    4 bed mixed dorm was clean and comfortable. Great bar in the lounge. Close to the subway
    USA, Male, 25-30
  • 9.7


    08 Jan 2020
    Flew in too late for the train and so can’t comment on overall vibe, but beds are amazing for the rate especially with bathroom en-suite. Bartenders and folks down there seemed super friendly. Reception was always super nice. Will stay at again if in Chicago!
    USA, Male, 31-40
  • 9.7


    04 Jan 2020
    Great place! Nice staff
    Mexico, Female, 25-30
  • 9.4


    29 Dec 2019
    THE BEST HOSTEL IVE STAYED IN. Amazing location, amazing hostel. Has all the amenities that you want and need in a hostel and theres even a Trader Joe’s around the corner. Could not be happier with my experience!
    USA, Female, 18-24
  • 9.4


    25 Dec 2019
    This was my first time staying at the Freehand and I had a great stay. Check-in was super easy and staff was very helpful. Location is great within walking distance to food, shopping, sites and public transportation. Definitely a great value for the location. Hostel has a very chill atmosphere and on-site bar is very convenient. I'd definitely stay again, for a longer period!
    USA, Female, 31-40
  • 8.9


    01 Jan 2020
    All in all, I really enjoyed my stay at Freehand. The front desk is a little disorganized and there was always a group of people just waiting around. But for the value I definitely think it's a great hostel in a prime location.
    USA, Female, 25-30
  • 8.3


    16 Dec 2019
    Really enjoyed my stay at this hostel. The staff wasn’t very friendly or helpful. Location is amazing and so close to the red line. Bar was a little overpriced and not many people from the hostel were there. The room was great and the bedding was extreamly comfortable. The free towels was definitely a plus and the shower was really nice with great pressure. I would definitely stay here again.
    USA, Male, 25-30
  • 8.3


    08 Dec 2019
    Excellent value for an incredible location right in the heart of downtown and just around the corner from the "L" station. Cozy rooms and nice to have en suite bathroom. Rooms are a little cramped for 4 people, but hard to beat the value for a dorm bed in the heart of the city.
    USA, Male, 41+
  • 8.0


    21 Dec 2019
    I absolutely loved the atmosphere and location. I even thought it was a great price; which it is, if you didn't drive. The parking is supposedly discounted at the grand plaza garage, but it's just about the same whether you pay through them or the garage directly... I suggest parking somewhere further away at a cheaper price and taking a bus or the subway there; unless you want to spend $50 on parking. A bus pass is way cheaper. But, if you don't have a car, this is hands down the best location!
    USA, Male, 18-24
  • 3.7


    23 Nov 2019
    Corporate hostel with unfriendly staff. It's a greedy money-grab like the rest of corporate America.
    USA, Male, 31-40
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Dryer
  • Elevator
  • Fitness Centre
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Bicycle Hire
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Internet café
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Wi-Fi


  • 2019

    3rd, Worldwide Extra Large Hostel

  • 2018

    3rd, Worldwide Extra Large Hostel

  • 2017

    1st, Worldwide Extra Large Hostel

  • 2016

    1st, Best New Extra Large Hostel

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