Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 5 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Guesthouse U-En is located in a quiet, traditional area whilst still providing easy access to Umeda (Kita)'s happening bars. This 120-year-old townhouse has been lovingly restored into contemporary accommodation retaining its traditional Japanese.

The hostel features a spacious shared living area containing a fully-equipped kitchen and comfortable lounge. Free Wi-Fi is available throughout the entire hostel. We are also able to provide you with a bike for 500 yen per day.

Thanks to our pin controlled front entrance we are able to provide a secure environment without the need for a curfew. We invite you to relax in this historic building, enjoy a friendly, fun and intimate atmosphere, surf our top-of-the-range internet and make yourself at home! Cafe & bar restaurant is now open on the first floor serving home roasted coffee and some meals for the breakfast.

*Please take a note our building as it’s an old wooden house has no enough sound proof, also does not have an elevator. Guests rooms are located on the 2nd floor. Our staff are happy to help you to carry your bags. All our facilities are on shared basis as we are designed with independent young travelers in mind. We are a hostel and not a hotel or Ryokan.

*Luggage storage is available anytime between 8am and 10pm. Check in time is 3pm.

*Our latest check in time is 10pm. No arrival is allowed after that. There is no curfew after checking in. If you are arriving at Kansai International airport after 8:30pm on your check in date, please book another place for the first night.

*We are located in a small alley. Please bring an access description provided on the booking confirmation e-mai from Hostelworld or check our location on google map before arrival.

To cancel or alter your booking:
4 days before-:20%, 3 days before-:30%, 2 days before-:50%, the previous day-:80%, on the day&No show-:100% #In the case of No show, all reservations will be automatically canceled, and the price of total nights will be charged.
#Please keep in mind that this is a small scale facility, so all cancellations are significant to us. You will be charged under any circumstances(Ex: transportation delay/cancel, bad weather).

- Mixed dormitory room >Bunk bed (basic dorm) or Wooden pod bed (standard dorm). Bed is equipped with a security locker, shelf, bed lamp, power supply, mirror.

- Female dormitory room >Bunk bed (basic dorm) or Wooden pod bed (standard dorm). Bed is equipped with a security locker, shelf, bed lamp, power supply, mirror.

- Double room > 1 double size bed in the Japanese-style room. 6 square meters.

- Economy Twin room > 2 single beds in the Japanese-style room. 10 square meters.

- Standard Twin room > 2 bunk beds room (4 beds) .11 square meters (The same as Quad room).

- Quad room > 2 bunk beds in the Japanese-style room. 11 square meters.

The bed-sharing of adults is not acceptable. Please book one bed per one person.
For kids under 15years of age, please read the following.

Bed-sharing kids are welcome at the private rooms. JPY1000 will be charged per 1 child if they are 3 years of age and older. One bed-sharing kid is acceptable per one adult.
Please note that it will be so tight for bed-sharing in Twin room and Double room.

Groups of 7+ people can not book our hostel.
Mixed dormitory room : groups of 7+ people can not book in this room.
Female dormitory room: groups of 3+ people can not book the this room. View House Rules

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Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    25 Jul 2022
    Very nice and warm staffs, there's a fancy cafe downstairs where you can eat during the day and work until late at night. It was a very short stay but I enjoyed it very much!
    Japan, Female, 18-24
  • 10.0


    13 Feb 2020
    Amazing. The hostel is inside a traditional framehouse with fitting interior, which makes it incredibly atmospheric. Speaking of atmosphere, I find it to be very calm and chill. Though it is a bit claustrophobic at times, the place is clean and everything works properly; you get quite something for your yen. It´ s also close to the metro and trains. The most outstanding though was the staff; everyone of them was so friendly, nice and helpful, it really made me feel at home. Both thumbs up!
    Germany, Male, 18-24
  • 10.0


    26 Jan 2020
    The hostel was very nice. Clean, great location and attached is a nice cafe. The staff are the best part of guest house U-EN, when I lost my JR pass on the metro, they helped me contact the JR lost property department to help locate the pass. It is a wonderful hostel, highly recommend staying there.
    Australia, Male, 25-30
  • 10.0


    09 Jan 2020
    I had an amazing stay at Guesthouse U-en. Staff were friendly and the whole place had a very homey feel. the beds were comfy and the curry was really good! I would definitely want to stay here again when I visit Osaka again. The location is good as well. close to JR lines with an abundance of food stalls available.
    Canada, Female, 25-30
  • 9.7


    26 Jan 2020
    Guesthouse U-En is a fantastic hostel! All the facilities were super clean and the staff were incredibly nice. I would definitely return!
    Australia, All Female Group, 18-24
  • 9.7


    28 Nov 2019
    Great stay. Came here before and we had to come back because staff we so friendly
    New Zealand, Male, 18-24
  • 9.4


    09 Dec 2019
    Located in an old, traditional style house. The ceilings are low and quarters are a little tight, but it is still just about perfect and completely comfortable. The private rooms are in the style of a traditional style Japanese home. 100% recommend. Lovely staff and service too!
    USA, Male, 25-30
  • 9.1


    17 Feb 2020
    Cool old building that’s great on the inside, has a real character, the curry from the restaurant downstairs was great, location was fantastic for me, staff were lovely and super helpful :) thank you
    Australia, Male, 18-24
  • 9.1


    26 Nov 2019
    The loveliest staff in a really charming building
    England, Male, 41+
  • 8.3


    30 Dec 2019
    Really cute traditional Japanese style guest house. As a Ryokan was out of my budget for the time period, this place was a nice compromise. The cafe downstairs has delicious food and the staff are amazingly friendly. As other reviews state the walls are paper thin so you can hear every move your neighbours make and we felt obligated to whisper after 10pm. Beds are also very uncomfortable so wouldn’t recommend staying for an extended period, but would definitely recommend for a night or two.
    Canada, Couple, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Security
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities