Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy


* Cancellations forfeit the full deposit
* Cancellations received more than 7 days prior to date of arrival will receive a full refund, not including the deposit
* Cancellations within 7 days forfeit 50% of the total cost of the stay, not including the deposit

Additional Terms and Conditions

Rooming List required 14 days prior to arrival date.

Additional Info:

Group Booking Terms and Conditions:
* Special policies apply for group stay of 10 or more people.

* A 50% deposit is required at the time of booking. A final payment of 50% is required 7 days prior to your arrival at check in. If reservation involves booking 7 days before the arrival date, then full payment (100%) is required immediately.

* If the deposit and/or full payment is declined then the reservation is null and void.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


HI Calgary City Centre

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Come visit our newly renovated hostel located in the heart of Calgary! This is a great place to call home as you explore what this world-famous Western Canadian city has to offer.

Take advantage of our winter specials!
- Stay 2 nights, get 50% off the 3rd night.
- Stay 7 nights and only pay for 6 nights.
Reserve here for 1 night, then email us letting us know that you'd like the 2 for 3 or 7 for 6 special.
Price and nights will be adjusted at check-in. Only applies for dorm rooms. Not valid for the non-refundable rate bookings. Valid from October 1, 2019 – March 31, 2020

Hostel amenities include:
- Free all you can eat breakfast + 24 hour tea and coffee
- Free computers and wifi
- Free luggage storage available before check-in
- Free towels and linen
- Early check-in is available based on availability.
- Fully equipped kitchen with free spices, large TV and recreation room with 60” flat screen TV, comfy lobby to meet and greet, laundry room and quiet reading room.
- We are staffed 24 hours; so come and go as you wish.

HI Calgary City Centre offers 6-bed dorm rooms (female, male and mixed) featuring individual lockers, bed lights, as well as private/family rooms with en-suites and a new 40” flat-screen TV.

Exploring Calgary is easy from our central location: a quick walk takes you to the city centre where you can find dining, shopping, entertainment, transportation, cultural districts for every taste and budget. Other attractions are easy to get to with the help of the nearby CTrain (free transportation within the city centre). The Calgary Airport Express Bus is two blocks away while Allied Airport Shuttle Bus stops across the street from the hostel. The Banff Express Shuttle offer pickup at the hostel for daily trips to Canmore and Banff. The US embassy is 2 blocks away.


HI Calgary City Centre is part of HI Canada, a not-for-profit organization on a mission to build a community of conscious travellers who share a greater understanding of people, places and cultures.

Please note that HI/YHA discounts are not available to members as part of this booking. View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 9.4

  • Location 9.5

  • Staff 9.5

  • Atmosphere 8.4

  • Cleanliness 9.2

  • Facilities 8.9

Latest Reviews

  • 10.0


    20 Nov 2019
    Loved the stay! Always professional staff and a very nice place to stay in Calgary.
    Canada, Female, 41+
  • 10.0


    19 Nov 2019
    I couldn't fault this hostel. It's got everything you need and it's in a great location.
    England, Male, 25-30
  • 10.0


    16 Nov 2019
    The hostile itself was great. Highly recommend it. I just wish I wasn't put in a room with two guys going through a divorce. Very depressing. Just unlucky I guess.
    Canada, Male, 31-40
  • 10.0


    21 Oct 2019
    This was one of the best hostels I have stayed in during my 7 weeks in Canada. All the staff made me feel at home (both counter and other staff in the hostel). The front desk were always helpful in recommending places to visit and share info about eateries etc. The premises is always clean . I am really impressed by this hostel. The hostel is near train station and walkable to most places. Highly recommend this place to anyone who visits Calgary. Keep up the good work.
    Singapore, Female, 41+
  • 9.7


    06 Jan 2020
    The staff Andrew and cecelia were amazing... A big thank you to all especially the cleaners who work hard to keep the place spotless.
    India, Male, 31-40
  • 9.7


    30 Dec 2019
    The guy on reception was super helpful. Only stayed as I was passing through the city but would definitely go back.
    England, Female, 25-30
  • 9.4


    26 Oct 2019
    Was there on a Saturday night late October, cold, not a lot of visitors so the shared washrooms were clean and empty :) shared room was clean but someone in there smelled like stinky feet and it took a while to get used to. The windows in ground floor were easily accessible if other roommates don’t close and lock them. I would book again.
    Canada, Male, 31-40
  • 9.1


    16 Dec 2019
    Really enjoyed my stay. I booked it last minute and they were able to accommodate me. Definitely staying there again and would recommend it for anyone staying in Calgary or stopping by for the night before the Rookies :)
    England, Male, 25-30
  • 7.4

    Very Good

    24 Oct 2019
    Decent for a stop over, nothing to do in the hostel but good location
    England, Male, 25-30
  • 7.1

    Very Good

    17 Dec 2019
    Not bad. Very close to C-train station. Clean but not very lively. Good staff. Only negative is that t's near two homeless shelters, so be very concerned at night.
    Canada, Male, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Dryer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Games Room
  • Pool Table
  • Wi-Fi