Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy


* Cancellations forfeit the full deposit
* Cancellations received more than 7 days prior to date of arrival will receive a full refund, not including the deposit
* Cancellations within 7 days forfeit 50% of the total cost of the stay, not including the deposit

Additional Terms and Conditions

Rooming List required 14 days prior to arrival date.

Additional Info:

Group Booking Terms and Conditions:
* Special policies apply for group stay of 10 or more people.

* A 50% deposit is required at the time of booking. A final payment of 50% is required 7 days prior to your arrival at check in. If reservation involves booking 7 days before the arrival date, then full payment (100%) is required immediately.

* If the deposit and/or full payment is declined then the reservation is null and void.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


HI Calgary City Centre

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Come visit our newly renovated hostel located in the heart of Calgary! This is a great place to call home as you explore what this world-famous Western Canadian city has to offer.

Hostel amenities include:
- Free all you can eat breakfast + 24 hour tea and coffee.
- Free computers and WiFi
- Free luggage storage available before check-in
- Free towels and linen.
- Early check-in is available based on availability.
- Fully equipped kitchen with free spices, large TV and Recreation room with 60” TV flat screen, lobby to meet and greet, laundry room, and quiet reading room.
- We are staffed 24 hours; so come and go as you wish.

HI Calgary City Centre offers 6 bed dorm rooms (female, male and mixed) featuring individual lockers, bed lights, as well as private/family rooms with en-suite and a new 40” flat screen TV.

Exploring Calgary is easy from our central location - a quick walk takes you to the city centre where you can find dining, shopping, entertainment, transportation, cultural districts for every taste and budget. Other attractions are easy to get to with the help of the nearby C-train (free transportation within the city centre). The Calgary Airport Express Bus is 2 blocks away, while Allied Airport Shuttle Bus stops across the street from the hostel. The US Embassy is 2 blocks away.


HI Calgary City Centre is part of HI Canada, a not-for-profit organisation on a mission to build a community of conscious travellers who share a greater understanding of people, places and cultures.

Please note that HI/YHA discounts are not available to members as part of this booking. View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 9.2

  • Location 9.3

  • Staff 9.6

  • Atmosphere 8.4

  • Cleanliness 9.1

  • Facilities 8.7

Latest Reviews

  • 10.0


    11 Oct 2019
    nothing to complain about :)! for real
    Germany, Female, 18-24
  • 10.0


    03 Oct 2019
    Calgary HI was great, the staff were super friendly and helpful! Location to downtown and light rail was awesome! Felt safe. Clean. Complimentary breaky. Would definitely stay here again
    Australia, Female, 31-40
  • 10.0


    25 Sep 2019
    Great modern place, excelent position and everyone is helpful.
    Australia, Female, 41+
  • 10.0


    22 Sep 2019
    This was a great hostel to stay in. It really made our short stay in Calgary very enjoyable. The staff were so helpful from the moment we arrived to check in, nothing was too much to ask of them. The facilities were great and everything was clean (a rare find in many hostels in my experience). Honestly one of the nicest hostels we've ever stayed in.
    England, Female, 25-30
  • 10.0


    16 Sep 2019
    10/10 Location is perfect, away from the busy streets and an easy bus ride from the airport. The staff were very helpful and friendly, made everything very easy. The room i stayed in was great, cool, spacious and with a decent blackout blind. Facilities were excellent, space to hang out, huge kitchen and laundry facilities. Would definitely stay here again.
    England, Female, 18-24
  • 9.7


    05 Oct 2019
    Wifi is stable. There are common rooms on the 1st and 2nd floor. Staff are nice and helpful. There's a kitchen to use if you want to cook your own food. And there are big lockers in the room. The bathroom is clean but there are only 2 showers available on the 2nd floor - women's bathroom. (Please correct me if I'm wrong.) Although I didn't experience a really long waiting time, hopefully they increase the number of shower stalls so that it doesn't get that busy.
    Philippines, Female, 31-40
  • 9.7


    20 Sep 2019
    Very clean and great info from front-desk staff. Kitchen was clean and well-organized with a nice cold breakfast available. My husband and I had a private room and it was very clean and comfortable.
    USA, Couple, 41+
  • 9.4


    03 Oct 2019
    Thank you HI Calgary. I enjoyed my stay. I preferred my initial visit as the atmosphere was pretty quiet during the night hours. During my second visit, the people above us move too much over the night so I got slightly bothered. Maybe also reduce the amount of water mix in the breakfast juice. The juice is pretty watery and bland.
    USA, Female, 25-30
  • 9.1


    21 Sep 2019
    Very standard HI in that it’s clean, good facilities, friendly staff, and absolutely no atmosphere. If you want a clean nice hostel, this place is perfect. As a solo traveler I prefer a more lively hostel, especially on a Saturday night.
    USA, Male, 25-30
  • 8.6


    21 Sep 2019
    Nice location, near downtown and everything else. Place was quiet and had a lot of facilities. Staff was extremely friendly!
    Canada, Male, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Common Room
  • Dryer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Games Room
  • Pool Table
  • Wi-Fi