Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy


* Cancellations forfeit the full deposit
* Cancellations received more than 7 days prior to date of arrival will receive a full refund, not including the deposit
* Cancellations within 7 days forfeit 50% of the total cost of the stay, not including the deposit

Additional Terms and Conditions

Rooming List required 14 days prior to arrival date.

Additional Info:

Group Booking Terms and Conditions:
* Special policies apply for group stay of 10 or more people.

* A 50% deposit is required at the time of booking. A final payment of 50% is required 7 days prior to your arrival at check in. If reservation involves booking 7 days before the arrival date, then full payment (100%) is required immediately.

* If the deposit and/or full payment is declined then the reservation is null and void.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


HI Calgary City Centre

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Come visit our newly renovated hostel located in the heart of Calgary! This is a great place to call home as you explore what this world-famous Western Canadian city has to offer.

HI Calgary City Centre offers 4-6 bed dorm rooms (female, male and mixed) featuring individual lockers, bed lights, as well as private/family rooms without and with en-suites and a new 40” flat-screen TV.

Hostel amenities include:
- Free continental breakfast + 24/7 coffee and tea
- Free computers and wifi
- Fully equipped kitchen with free spices,
- Large TV and recreation room with 55” flat screen TV, comfy lobby to meet and greet, laundry room and quiet reading room.
- We are staffed 24 hours; so come and go as you wish.

Exploring Calgary is easy from our central location: a quick walk takes you to the city centre where you can find dining, shopping, entertainment, transportation, cultural districts for every taste and budget. Other attractions are easy to get to with the help of the nearby CTrain (free transportation within the city centre).
The Calgary Airport Express Bus is two blocks away while the Allied Airport Shuttle Bus stops across the street from the hostel (temporarily closed). The Banff Express Shuttle offer pickup at the hostel for trips to Canmore and Banff. The US embassy is two blocks away.


HI Calgary City Centre is part of HI Canada, a not-for-profit organization on a mission to build a community of conscious travellers who share a greater understanding of people, places and cultures.

Please note that HI/YHA discounts are not available to members as part of this booking. View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.1

  • Location 9.3

  • Staff 9.5

  • Atmosphere 8.4

  • Cleanliness 9.0

  • Facilities 8.5

Latest Reviews

  • 10.0


    28 May 2022
    Great stay close to the center of town. Was very happy with the stay here. The staff and the others in my room were friendly and I appreciate the staff being able to lock up my belongings during the day while I went out exploring.
    USA, Male, 31-40
  • 10.0


    20 May 2022
    The best hostel I have ever stayed at.
    Australia, Female, 25-30
  • 9.7


    05 Jun 2022
    Quick check in /check out. Early breakfast on request. Kitchen and cutlery available. Superstore near by . Transportation facilities available near by.
    India, Female, 31-40
  • 9.7


    22 May 2022
    Absolutely loved it, will 100% come again
    Canada, Female, 25-30
  • 9.7


    18 May 2022
    Excellent service, clean facilities and super friendly atmosphere!
    Canada, Female, 41+
  • 9.7


    12 May 2022
    A great place to stay. There's not much atmosphere as no bar and most people are only staying for a night or 2. Not the hostels fault. Great location. Lovely kitchen/dining area. Beds are very comfortable but missing privacy curtains as offered by most other hostels. Locker space is a good size and lots of security in the building.
    England, Female, 41+
  • 9.4


    22 Jun 2022
    We stayed here for one night after arriving in late to the airport. We were glad that our room was quiet and the showering facilities were really clean. Definitely would stay again!
    Ireland, Couple, 25-30
  • 9.1


    06 Jun 2022
    Amazing experience, friendly staff, nice facility. Clean everything! Only downside is not enough outlets in the dorms.
    Canada, Male, 25-30
  • 8.0


    03 Jun 2022
    One night stay with evening arrival, so can't comment too much on the social aspects. Seems like a good spot for a hostel. A bit exposed to noises of light rail cars rounding a bend on the adjacent street. The 4 bed dorm had a few nice touches. e.g. an air conditioner, along with large wooden storage lockers. Bunks invariably make a few noises in the night but these being of solid wooden make actually weren't too loud when people were just shifting a little. Breakfast was a nice touch.
    Australia, Male, 41+
  • 7.7

    Very Good

    18 Jun 2022
    It was okay. There wasn’t an outlet anywhere near my bed so I had to plug my phone in across the room. I was nervous I’d miss my alarm in the am. The bathrooms were okay. The bed was comfy but very squeaky. The door was super loud too. It was fine for a night but I wouldnt like it long term.
    USA, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Games Room
  • Pool Table
  • Wi-Fi