Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


HI San Francisco - Downtown

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Voted San Francisco's Most Popular Hostel for 2017 & 2018, HI San Francisco Downtown offers a first-rate location and top-notch amenities at reasonable prices! This safe and secure hostel is at the center of everything: cable cars, Chinatown, Museum Row, Union Square, and plenty of world-class shopping, restaurants, theatres, and bars. On site, we’ve got plenty of perks to keep travelers happy, including fast free Wi-Fi, free breakfast, a fully equipped guest kitchen, and lots of free or cheap activities and tours. Come see why the San Francisco Bay Guardian calls us “a budget traveler’s dream in the land of pricey downtown hotels”!

Housed in a charmingly renovated 1909 hotel, HI SF Downtown offers a wide assortment of room types, many with private bathrooms. Our dorms can sleep 4-8 people, and our private rooms come with either one double bed, two twin beds, or, in the case of our '3-person private' room, one double bed with a twin bunk up top. While you are out exploring the city during the day, our housekeeping staff makes the daily rounds in order to have the place squeaky clean and comfy when you return each evening.

On-site amenities include:
*Fast free Wi-Fi
*Free breakfast
*Free linen and towels
*Free hair dryers
*Laundry facilities
*Fully equipped guest kitchen
*Theatre-style TV room
*Spacious individual lockers in each dorm
*Discounted tours to Yosemite, Muir Woods, and Wine Country available

Tempting as it may be to stay at the hostel all day, we want to help you get out and explore! We offer lots of free or cheap organized activities including pub crawls, walking tours of the Mission District and Chinatown, and bike trips across the Golden Gate Bridge. Feel like checking out the city on your own? We’re within walking distance of the Yerba Buena Gardens, the Metreon entertainment complex, Union Square shopping, Chinatown, and the cable cars that will take you to North Beach and Fisherman’s Wharf. We’re also just 1 block from major MUNI bus lines, and 3 blocks from the BART trains that will get you to the San Francisco and Oakland airports on the cheap.

Hostelling International is a non-profit membership organization promoting peace through hostelling since 1909. To maintain our low overhead and to be able to offer low-budget accommodations to as many people as possible, non-members will be asked to pay a $4 non-membership fee per night upon check-in.
Online prices do not include taxes. Daily bed rates of $40 or more are subject to a 15% tourist and hotel tax. Bed rates of less than $40 are taxed only a 1% tourist tax, per city regulations. Taxes are added at check in. Valid government issued photo identification must be presented upon check-in. Since this is a traveller's hostel, reservations from San Francisco residents will not be honored. View House Rules


It's all about the freebies here at friendly HI San Francisco Downtown. That's everything from fast Wi-Fi to breakfast, linen and towels and even hairdryers – all on the house! We also have low-cost events like pub crawls, tours to Yosemite or Muir Woods, or a bike ride across the iconic Golden Gate Bridge. There's a lift too for tired legs at the end of the day. In your down time, hang out in the sociable common room or make friends over a board game.


You'll find us in the Tenderloin district of downtown San Francisco. From the airport take the BART train for 28 minutes to Powell Street and you'll be a 5-minute walk away. We can also help you arrange a shuttle to take you door-to-door at a discounted price. Coming from another city on the Greyhound? The bus station is 25 minutes on foot from us. Foodies, visit the restaurants around the waterfront Fisherman's Wharf neighbourhood – it's just 20 minutes away, including a 13-minute journey on one of the city's cable cars.

Rooms and Dorms

We're based in a lovely renovated 1909 hotel – the high ceilings you'll find in our clean rooms give them a traditional charm. Bunk up with new friends in the shared dorms or get some space for yourself in a private room with a double bed. You'll have free fresh linen and towels for the hot showers – we want you to feel right at home! Pop them in your locker with your valuables to keep them safe.

Extras and activities

For some cultural wine tasting, head out to Wine Country on one of our discounted tours or grab a free city map and to discover San Fran solo. Afterwards, unwind in the theatre-style TV room, browse our book exchange or chat about your adventures with fellow hostellers in the spacious lobby – the corner sofa is made for lounging. Feeling hungry? The kitchen's handy for making yourself a quick snack.

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Reviews & Ratings

  • Value For Money 8.3

  • Security 9.3

  • Location 9.4

  • Staff 8.8

  • Atmosphere 8.5

  • Cleanliness 8.7

  • Facilities 8.6

Latest Reviews

  • 10.0


    05 Aug 2019
    This hostel was in a great location and was accessible to all the forms of transportation necessary. The staff was extremely helpful with info on Big Bus Tour, grocery stores, shuttle to the airport, etc. Also, the place alone was very clean considering how many people come through the hostel on a daily basis. Overall great experience!
    USA, Female, 41+
  • 9.4


    06 Aug 2019
    Excellent location with clean rooms and helpful desk staff. Breakfast is good but a bit manic and if you go at the wrong time you may be standing to eat. All in all a great hostel in the middle of a busy city!
    England, Female, 25-30
  • 9.4


    03 Aug 2019
    Loved this hostel! Cute interior and nice cozy common areas. Free breakfast included bagels. We got a free private room upgrade which was very nice, and I liked the shared single stall bathrooms and showers as opposed to large communal rooms. There didn't seem to be a lot of socializing in the common rooms unfortunately, but we still found a fun group to have drinks with- you are allowed to BYOB and there is a shop next door. Very central and quick walk to the Powell St BART station.
    USA, Female, 25-30
  • 8.6


    03 Aug 2019
    A great hostel. Very central with super helpful staff
    Denmark, Male, 41+
  • 8.3


    05 Aug 2019
    Really good hostel - All its lacking is a more inviting chill out space with activities.
    Australia, Male, 18-24
  • 8.0


    01 Aug 2019
    Great location. Comfortable bunks. Breakfast was very convenient. Desk staff very helpful
    USA, Female, 25-30
  • 7.7

    Very Good

    14 Aug 2019
    was a good stay. dissappinting as a solo traveller to have no roomates a couple of nights when i want to meet people. nice dorms and free breakfast! pretty good stay and made friends on a free walking tour.
    Australia, Male, 25-30
  • 7.4

    Very Good

    03 Aug 2019
    Great location in downtown San Francisco, close to Union Square and easy access to cable cars. Good variety of hostel activities. Beds are not the comfiest and the noise from the city at night is terrible, sound proofing for the outside world is non-existent (a building flaw, not the hostels fault). Had to sleep with the window open due to no air conditioning so the noise was even worse. Overall a pretty good experience.
    Australia, Female, 25-30
  • 7.1

    Very Good

    15 Aug 2019
    Overall poor experience. The receptionist treated guests with a cold and unwelcoming tone. At check-in, we were greeted with an additional $4 fee PER NIGHT, PER PERSON! This fee was added because we did not pay for the hostel “membership”. The rooms featured grimy carpet, uncomfortable beds, and flat pillows. The two coffee pots are only filled once each morning and run dry within an hour. The breakfast was free and very underwhelming. No A/C and lots of street noise if windows are open.
    USA, Male, 25-30
  • 5.7


    02 Aug 2019
    The hostel is very dingy and grimey. Carpets are old and stained. Bathroom facilities are dates and appear to be dirty. Beds are ok, but the plastic wrapped mattresses make you sweat all night and make a lot of noise when people move around. Windows need to be double panned to combat the noise from the street- its REALLY loud. Overall, the hostel is practical but not enjoyable. Breakfast was nice enough. I dont think I would stay here again, unless there is no other availability anywhere else.
    Brazil, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
  • Bicycle Parking
  • Book Exchange
  • Card Phones
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Games Room


  • 2018

    1st, Most Popular Hostels San Francisco

  • 2017

    1st, Most Popular Hostels San Francisco

  • 2016

    3rd, Best Large Hostel Chain

  • 2015

    3rd, Best Large Hostel Chain

  • 2014

    3rd, Best Large Hostel Chain

  • 2010

    2nd, Hostel Chain

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