Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


HI San Francisco - Downtown

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

In 2021, Hostelling International became a signatory of the Global Tourism Plastics Initiative (GTPI), led by the UN Environment Programme (UNEP) and the World Tourism Organization (WTO), in collaboration with the Ellen MacArthur Foundation. Read about our commitments here

Voted San Francisco's Most Popular Hostel for 2017 & 2018, HI San Francisco Downtown offers a first-rate location and top-notch amenities at reasonable prices! This safe and secure hostel is at the center of everything: cable cars, Chinatown, Museum Row, Union Square, and plenty of world-class shopping, restaurants, theatres, and bars. On site, we've got plenty of perks to keep travellers happy, including fast free Wi-Fi, and lots of free or cheap activities and tours. Come see why the San Francisco Bay Guardian calls us a budget traveller's dream in the land of pricey downtown hotels!'

Housed in a charmingly renovated 1909 hotel, HI SF Downtown offers a wide assortment of room types, many with private bathrooms. Our dorms can sleep 4-6 people, and our private rooms come with either one double bed, two twin beds, or, in the case of our '3-person private' room, one double bed with a twin bunk up top.
On-site amenities include:
*Fast free Wi-Fi
*Free linen and towels
*Free hair dryers
*Laundry facilities
*Spacious individual lockers in each dorm
*Discounted tours to Yosemite, Muir Woods, and Wine Country available

Tempting as it may be to stay at the hostel all day, we want to help you get out and explore! We offer lots of free or cheap organized activities including pub crawls, walking tours of the Mission District and Chinatown, and bike trips across the Golden Gate Bridge. Feel like checking out the city on your own? We're within walking distance of the Yerba Buena Gardens, Union Square shopping, Chinatown, and the cable cars that will take you to North Beach and Fisherman's Wharf. We're also just 1 block from major MUNI bus lines, and 3 blocks from the BART trains that will get you to the San Francisco and Oakland airports on the cheap.

Hostelling International is a non-profit membership organization promoting peace through hostelling since 1909. To maintain our low overhead and to be able to offer low-budget accommodations to as many people as possible, non-members will be asked to pay a $4 non-membership fee per night upon check-in.
Online prices do not include taxes. Daily bed rates of $52 or more are subject to a 15% tourist and hotel tax. Bed rates of less than $52 are taxed only a 1% tourist tax, per city regulations. Taxes are added at check in. Valid government issued photo identification must be presented upon check-in. Since this is a traveller's hostel, reservations from San Francisco residents will not be honoured.

-Proof of vaccination against covid-19 is required at check-in. View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 9.4

  • Location 9.2

  • Staff 9.1

  • Atmosphere 8.7

  • Cleanliness 8.9

  • Facilities 8.7

Latest Reviews

  • 10.0


    22 Apr 2022
    I had a great time. The building was beautiful and matched the atmosphere of the city. The staff were friendly and helpful. Excellent location, everything I wanted or needed was within walking distance and there were plenty of bus stops nearby.
    USA, Female, 25-30
  • 10.0


    22 Apr 2022
    Fantastic Hostel, great location, staff friendly and we would certainly stay again.
    England, Couple, 31-40
  • 9.7


    13 May 2022
    Great experience. The only thing I can tell about the place was the cleanliness wich could improve.
    Mexico, Male, 31-40
  • 9.1


    26 Apr 2022
    I enjoyed my stay very much. The staff was friendly and helpful, the location was convenient and the place was clean except for the kitchen during times when there was a staff shortage. During those times dishes washed by guests were stacked high in dish racks leaving an overflow of dirty dishes, pots and pans in the sink. For my part, I put away the clean dishes which took no longer than 15 minutes. I reported the situation to staff in the lobby.
    USA, Female, 41+
  • 9.1


    23 Apr 2022
    Good location (the area is full of scary homeless people, but that's an SF problem, not theirs) The hostel is close to a lot of the most important things and transit stations! Rooms are good clean, could use a bit of new carpeting but otherwise beds and bathrooms were all good. The kitchen however, although only sporadically dirty from other guests, had cockroaches crawling around the countertops at night :( Cleanliness aside, the staff was absolutely lovely and the stay was great !
    France, Couple, 25-30
  • 8.9


    01 May 2022
    Hostel is very centrally located (just be aware that a couple of blocks away in direction towards castro the area was, in my perception at least, a bit dodgy at night), rooms and showers were clean, great facilities overall. Maybe not the best vibe for solo travellers to meet others, however there is a lounge. they charge additional 4$ per night which is not included in the indicated price on Hostelworld or you can buy a yearly membership for $18 if you stay more than 5 nights at a HI hostel.
    Switzerland, Mixed Group, 31-40
  • 8.9


    19 Apr 2022
    Great location and great stay!!
    French Polynesia, Female, 41+
  • 8.6


    12 May 2022
    Come here for the location alone - couldn't be better as you can walk to all major sites from this Hostel (and no, it's not in Tenderloin). Clean and acceptable rooms. Would definitely stay again. Only downside is the common space is limited (i.e. just one medium sized lounge).
    New Zealand, Male, 25-30
  • 6.6


    03 May 2022
    The hostel was okay for the price. The hostel felt safe, and the staff always greeted you with a smile. The lounge area was cute, with plug sockets around the entirety of the lounge. However, the hostel is situated near the tenderloin which is quite scary and dangerous at night. Also the atmosphere was very poor. As a solo traveller I found it difficult to try and meet people, as the hostel put no real effort to encourage people meeting compared to alternatives. Overall, a 6/10 stay.
    England, Male, 18-24
  • 6.3


    13 May 2022
    I know San Francisco isn't a cheap city but this was expensive: over $140 a night plus tax for a single room without bathroom - and the room was old and scuffed. I moved after a few nights to a hotel with an ensuite bathroom that was much cheaper. And the atmosphere was dead - no integration between the guests and little organised by the hostel to help bring people together - and staff were fine but not exactly warm and welcoming.
    England, Male, 31-40
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Microwave
  • Reading Light
  • Security Lockers
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Reception (limited hours)
  • Tours/Travel Desk
  • Board Games
  • Games Room


  • 2020

    1st, Most Popular Hostels San Francisco

  • 2019

    2nd, Hostel Chain

  • 2019

    3rd, Best Large Hostel Chain

  • 2018

    1st, Most Popular Hostels San Francisco

  • 2017

    1st, Most Popular Hostels San Francisco

  • 2016

    3rd, Best Large Hostel Chain

  • 2015

    3rd, Best Large Hostel Chain

  • 2014

    3rd, Best Large Hostel Chain

  • 2010

    2nd, Hostel Chain

View all Award Winners