Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


HI San Francisco - Downtown

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Voted San Francisco's Most Popular Hostel for 2017 & 2018, HI San Francisco Downtown offers a first-rate location and top-notch amenities at reasonable prices! This safe and secure hostel is at the center of everything: cable cars, Chinatown, Museum Row, Union Square, and plenty of world-class shopping, restaurants, theatres, and bars. On site, we’ve got plenty of perks to keep travelers happy, including fast free Wi-Fi, free breakfast, a fully equipped guest kitchen, and lots of free or cheap activities and tours. Come see why the San Francisco Bay Guardian calls us “a budget traveler’s dream in the land of pricey downtown hotels”!

Housed in a charmingly renovated 1909 hotel, HI SF Downtown offers a wide assortment of room types, many with private bathrooms. Our dorms can sleep 4-8 people, and our private rooms come with either one double bed, two twin beds, or, in the case of our '3-person private' room, one double bed with a twin bunk up top. While you are out exploring the city during the day, our housekeeping staff makes the daily rounds in order to have the place squeaky clean and comfy when you return each evening.

On-site amenities include:
*Fast free Wi-Fi
*Free breakfast
*Free linen and towels
*Free hair dryers
*Laundry facilities
*Fully equipped guest kitchen
*Theatre-style TV room
*Spacious individual lockers in each dorm
*Discounted tours to Yosemite, Muir Woods, and Wine Country available

Tempting as it may be to stay at the hostel all day, we want to help you get out and explore! We offer lots of free or cheap organized activities including pub crawls, walking tours of the Mission District and Chinatown, and bike trips across the Golden Gate Bridge. Feel like checking out the city on your own? We’re within walking distance of the Yerba Buena Gardens, the Metreon entertainment complex, Union Square shopping, Chinatown, and the cable cars that will take you to North Beach and Fisherman’s Wharf. We’re also just 1 block from major MUNI bus lines, and 3 blocks from the BART trains that will get you to the San Francisco and Oakland airports on the cheap.

Hostelling International is a non-profit membership organization promoting peace through hostelling since 1909. To maintain our low overhead and to be able to offer low-budget accommodations to as many people as possible, non-members will be asked to pay a $4 non-membership fee per night upon check-in.
Online prices do not include taxes. Daily bed rates of $40 or more are subject to a 15% tourist and hotel tax. Bed rates of less than $40 are taxed only a 1% tourist tax, per city regulations. Taxes are added at check in. Valid government issued photo identification must be presented upon check-in. Since this is a traveller's hostel, reservations from San Francisco residents will not be honored. View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 9.2

  • Location 9.3

  • Staff 8.7

  • Atmosphere 8.4

  • Cleanliness 8.8

  • Facilities 8.6

Latest Reviews

  • 9.7


    20 Sep 2019
    This was my first time staying in a hostel. Everyone was so friendly and helpful. The only reason why they scored less on security is that I felt as though I probably could have walked in without showing them my card and there wouldn't have been repercussions, but I could be wrong. Overall i had a great time. I really enjoyed the movie night since i didn't want to go out late but still wanted to do something.
    Canada, Female, 25-30
  • 9.4


    04 Oct 2019
    It was a great stay. They put a lot of thought into the hostel and the design and layout. Everything was clean and taken care of. The only thing that was a bit unfortunate was that there was no hot water in the shower that I was using. It was probably just a temporary thing - so nothing really to criticize about the stay.
    Germany, Female, 25-30
  • 9.1


    30 Sep 2019
    Great space with great staff. Not a very lively or social atmosphere but good as a base point.
    Australia, Female, 25-30
  • 8.9


    27 Sep 2019
    The location was perfect and the breakfast amazing value! We loved our stay in a female four people dorm.
    Germany, Female, 18-24
  • 8.6


    27 Sep 2019
    Great location and friendly staff. Not an overly social hostel, a lot of people say on their phones in the common areas not really wanting to get involved in conversation- this is not a reflection of the hostel but maybe just the crowd of people staying at the time. Could do with some more bathrooms..
    Australia, Female, 25-30
  • 8.3


    28 Sep 2019
    It's a nice hostel with a great location. I only would like an improvement for the staff, some of them are not that nice with the guests.
    Mexico, Male, 18-24
  • 8.0


    22 Sep 2019
    Good stay. Expensive for a hostel but reasonable for San Francisco. Good breakfast arrangement. Good WiFi. Felt safe. Showers were clean and didn’t have to wait for a shower.
    England, Female, 31-40
  • 7.1

    Very Good

    19 Sep 2019
    Good quality hostel in terms of rooms etc but more like a hotel. Weird vibes, not great for meeting people. Terrible location in the middle of Tenderloin, would recommend staying in another area.
    Australia, Male, 25-30
  • 6.0


    11 Oct 2019
    Front desk was not helpful at all. Rooms are clean and decent. Kitchen was iffy.
    USA, Female, 18-24
  • 4.3


    24 Sep 2019
    Bad hairdryers, one of which sparked. There were not enough showers and bathrooms which meant that the first thing I had to do in the morning was queue for the toilet. The volume of people at breakfast meant that even water was out of supply.... the taps ran dry. The listed facilities mentioned air-conditioning... that was a lie. This hostel had most of the elements I required but at such a low standard that it meant that I’d rather be given nothing.
    England, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
  • Bicycle Parking
  • Book Exchange
  • Card Phones
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Games Room


  • 2018

    1st, Most Popular Hostels San Francisco

  • 2017

    1st, Most Popular Hostels San Francisco

  • 2016

    3rd, Best Large Hostel Chain

  • 2015

    3rd, Best Large Hostel Chain

  • 2014

    3rd, Best Large Hostel Chain

  • 2010

    2nd, Hostel Chain

View all Award Winners