Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


HI San Francisco - Downtown

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Voted San Francisco's Most Popular Hostel for 2017 & 2018, HI San Francisco Downtown offers a first-rate location and top-notch amenities at reasonable prices! This safe and secure hostel is at the center of everything: cable cars, Chinatown, Museum Row, Union Square, and plenty of world-class shopping, restaurants, theatres, and bars. On site, we’ve got plenty of perks to keep travelers happy, including fast free Wi-Fi, and lots of free or cheap activities and tours. Come see why the San Francisco Bay Guardian calls us “a budget traveler’s dream in the land of pricey downtown hotels”!

Housed in a charmingly renovated 1909 hotel, HI SF Downtown offers a wide assortment of room types, many with private bathrooms. Our dorms can sleep 4-6 people, and our private rooms come with either one double bed, two twin beds, or, in the case of our '3-person private' room, one double bed with a twin bunk up top.
On-site amenities include:
*Fast free Wi-Fi
*Free linen and towels
*Free hair dryers
*Laundry facilities
*Spacious individual lockers in each dorm
*Discounted tours to Yosemite, Muir Woods, and Wine Country available

Tempting as it may be to stay at the hostel all day, we want to help you get out and explore! We offer lots of free or cheap organized activities including pub crawls, walking tours of the Mission District and Chinatown, and bike trips across the Golden Gate Bridge. Feel like checking out the city on your own? We’re within walking distance of the Yerba Buena Gardens, Union Square shopping, Chinatown, and the cable cars that will take you to North Beach and Fisherman’s Wharf. We’re also just 1 block from major MUNI bus lines, and 3 blocks from the BART trains that will get you to the San Francisco and Oakland airports on the cheap.

Hostelling International is a non-profit membership organization promoting peace through hostelling since 1909. To maintain our low overhead and to be able to offer low-budget accommodations to as many people as possible, non-members will be asked to pay a $4 non-membership fee per night upon check-in.
Online prices do not include taxes. Daily bed rates of $52 or more are subject to a 15% tourist and hotel tax. Bed rates of less than $52 are taxed only a 1% tourist tax, per city regulations. Taxes are added at check in. Valid government issued photo identification must be presented upon check-in. Since this is a traveller's hostel, reservations from San Francisco residents will not be honored. View House Rules

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Reviews & Ratings

  • Value For Money 9.5

  • Security 9.6

  • Location 9.2

  • Staff 9.6

  • Atmosphere 9.0

  • Cleanliness 9.4

  • Facilities 9.2

Latest Reviews

  • 10.0


    10 Jun 2021
    Best hostel in San Fran!
    USA, Male, 31-40
  • 10.0


    02 Jun 2021
    All of the staff were very courteous, knowledgeable and expedient. The front desk are staffed 24/7. The rooms were spacious, clean, comfortable, convenient with the light, outlet and shelf placed at each bed. Lockers were large. If you're a pillow person, bring your own pillow. I was totally fine with their pillow. The location is very convenient with BART and Muni. The Tenderloin homeless are a few blocks over but I didn't have any bad experience with them. I can't wait to go back. Thank you!
    USA, Male, 41+
  • 10.0


    02 Jun 2021
    Very clean just as advertised. Location is perfect. Staff is very friendly and extremely helpful.
    USA, Male, 41+
  • 10.0


    30 May 2021
    Amazing hostel!!!! I recommend at 200%, very nice place to stay
    France, Female, 18-24
  • 10.0


    28 May 2021
    One of the nicest hostels I’ve ever stayed at. Though covid times change the atmosphere and kitchen use, it’s easy to tell that once COVID is fully past this will be the go-to hostel in San Francisco!
    USA, Male, 25-30
  • 9.4


    14 Jun 2021
    This stay was amazing. Staff was always there to help you with any questions and always had such good recommendations. There’s a bus stop nearby that will take you directly to Japantown and a train stop just a short walk away. Super easy to get around the city from here. Some food places are close by. Highly recommend staying here. Such a great stay.
    USA, Female, 18-24
  • 9.4


    08 Jun 2021
    Excellent stay and very clean. Front desk staff is awesome, really friendly and nice!
    USA, Male, 31-40
  • 9.4


    05 Jun 2021
    This was a great place to stay for our San Francisco trip. It was very safe inside the hostel and everyone was super friendly and accommodating. I really enjoyed our time here. I wouldn’t necessarily walk around alone in the surrounding area at night for too long, but walking to grab a bus during the day was completely fine! Would definitely recommend for a stay on a budget!
    USA, Female, 25-30
  • 9.1


    12 Jun 2021
    Trevor and Dave at the front desk were terrific! We had a super weekend and everything but the Golden Gate Bridge was walkable from here. Just need to be aware that the Tenderloin District is very nearby - so be careful selecting your walking route!!
    USA, All Female Group, 41+
  • 8.9


    27 May 2021
    It's good - no complaints. It is next to the tenderloin - about a block away you will find bums everywhere due to the tolerance of public drug abuse in the city. But it cleans up about a block away from the hostel.
    USA, Male, 31-40
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Microwave
  • Reading Light
  • Security Lockers
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Reception (limited hours)
  • Tours/Travel Desk
  • Board Games
  • Games Room


  • 2020

    1st, Most Popular Hostels San Francisco

  • 2019

    2nd, Hostel Chain

  • 2019

    3rd, Best Large Hostel Chain

  • 2018

    1st, Most Popular Hostels San Francisco

  • 2017

    1st, Most Popular Hostels San Francisco

  • 2016

    3rd, Best Large Hostel Chain

  • 2015

    3rd, Best Large Hostel Chain

  • 2014

    3rd, Best Large Hostel Chain

  • 2010

    2nd, Hostel Chain

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