Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


HI Siem Reap

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

With the completion of our new rooftop swimming pool and bar area overlooking the river, guests who book HI Siem Reap will automatically be upgraded to our new Deluxe Hostel. Located along the riverfront, HI Siem Reap Deluxe provides accommodation only minutes’ walk to the heart of the action. Guests can enjoy meals at the in-house restaurant or enjoy a cold drink at the bar. Free WiFi is available throughout the property.

All rooms are professionally cleaned daily, and private rooms have their own personal toiletries, cable TV, fridge, hairdryer, tea & coffee making facilities and writing desk.

We offer the opportunity to share a Tuk Tuk with other travelers, lowering your costs, and letting you meet and make new friends. Or we can arrange to have your own and tour at your leisure. We have a full tour desk with information about activities around Siem Reap, and Cambodia and can book your onward travel.

Our poolside bar offers beers, wine, spirits, cocktails, fruit smoothies and soft drinks. We are a chilled out Hostel, where you can relax and meet fellow travelers. Only a short stroll across the wooden river bridge to all the action of Pub Street and night markets! View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.3

  • Location 9.2

  • Staff 9.8

  • Atmosphere 8.2

  • Cleanliness 8.8

  • Facilities 9.2

Latest Reviews

  • 10.0


    04 Nov 2019
    This is one of the best hostels I have stayed at and would recommend it to anyone who enjoys both a social atmosphere and quiet in the evenings. This is nicely located in a quiet area just south of pub street and within walking distance to the centre. Special thanks to the hostel tuk tuk driver Richard who is very pleasant and helpful, he kindly took me around the temples allowing me to stay as long as I liked in each one. No complaints at all for this hostel. Thanks! Andy
    England, Male, 25-30
  • 10.0


    04 Jan 2019
    Great place to explore angkor wat from, helpful staff and nice vibes
    England, Male, 41+
  • 9.7


    28 Jul 2019
    From the moment we arrived we were looked after so well! A cooling towel and drink went down a treat and they allowed us to check in early. Great rooftop bar and pool. Very peaceful location but only a few minutes walk to the hustle and bustle. Our room was large, clean and comfortable. Little chocolates left for us in the evening too! Alyn went above and beyond to help us. She made us feel so welcome. What an absolute star. Definitely stay here!!
    England, Couple, 31-40
  • 9.7


    20 Jun 2019
    Incredible stay & value for money. The rooms were really big and clean, and the pool was so nice to take a dip in on a hot day. Fantastic staff who were friendly and so helpful with any questions/bookings we had. Good a/c and WiFi. And a 10 minute walk to pub street and lots of nice restaurants. The included breakfast wasn’t much but for the price you really can’t complain. Such a good find!
    England, Couple, 25-30
  • 9.7


    13 Jan 2019
    Great place, our private room was enormous. Extremely friendly staff. Nice to have a pool to cool off in and a pool table for diversion. A short walk across the river to pub street for partying or stay closer to the hostel for decent food at a good price. We were picked up from the airport. Staff more than helpful in arranging things.
    Canada, Couple, 41+
  • 9.7


    29 Dec 2018
    We stayed in the 8 mixed dorm with shared bathrooms. Room was very clean with comfy beds, as were the showers around the corner. Upstairs pool is awesome, and the location is perfect, 5 min from everything but very quiet at night. Staff also great, very helpful in answering all our questions, and booked our bus out. Would stay again!
    USA, Couple, 25-30
  • 9.4


    08 Jul 2019
    Would recommend this hostel! Lovely, welcoming and friendly staff & a good location (under 10 minutes walk to Pub St) It isn’t a party hostel, but if you want something more relaxed than this is the place. Lovely pool and roof top area too. I booked the Floating villages tour with them for $20 and all went smoothly. Very comfy beds and clean bathrooms. Free breakfast, which was a nice bonus (not huge, but still nice!). They also offer free pick up tuk tuk from the airport.
    England, Female, 18-24
  • 9.1


    11 Aug 2019
    Couldn’t be a better location. Great pool and bar area. The staff working there were so lovely. We even got caught in heavy rain a few roads down from the hostel and a lovely receptionists recognised us when she was off shift and gave us an umbrella to walk back with! The hostel arranged our 2 day trip to see all the temples in Siem Reap and our bus to the next city. Our tuk tuk driver Chris was so nice and helpful whilst driving us around the temples, always with cold water on hand. Stay here!!
    England, Female, 18-24
  • 8.3


    15 Jun 2019
    Alyn has been really helpful with everything around the hostel. For instance with tours, buses to go to Saigon, to cooking and preparing your meal. I had a great time here in this hostel. It is close to the pub street. It also has air conditioning. The stay is really cheap. A lot of bang for your buck!
    Australia, Male, 25-30
  • 8.0


    11 Oct 2019
    Good little hostel that is close to the town, lovely staff who run it and nice pool/ bar area, just a shame it was so quiet!
    England, Male, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Hot Tub
  • Indoor Swimming Pool
  • Key Card Access
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Swimming Pool
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Games Room
  • Pool Table
  • Wi-Fi