Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Happy House Hostel

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Happy House Hostel An Oasis in the heart of Santiago. Located in Moneda street in the middle of the historic part of the city and just steps from government palace, main square and the main tourist attractions of Santiago. Happy House Hostel offers a high quality service due to obtaining Q seal of quality and the S seal of sustainability granted by SERNATUR (National Tourism Service of Chile), besides having an impressive infrastructure, facilities, long market experience and strong commitment of their staff to each of its guests.

We are located two blocks north of Metro Los Heroes (Subway Line 1), Moneda 1829, Santiago. View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 8.9

  • Location 8.0

  • Staff 8.6

  • Atmosphere 7.7

  • Cleanliness 8.0

  • Facilities 8.3

Latest Reviews

  • 10.0


    08 Sep 2019
    I am in my 70s, travel a great deal, but never stay in hostels. Assuming they were only for young people. But now being on a budget, I took Lonely Planets recommendation and gave Happy House a shot. I mus give it top score. I do not speak Spanish so the assistance I got from the front desk personnel was especially appreciated- They were kind and helpful. I especially want to point out Nicolas Pezoa who helped me with several bookings. Breakfast was delightful.
    USA, Female, 41+
  • 10.0


    02 Jun 2019
    The young man at the front desk was very helpful, polite and cheerful. Always with a beautiful smile to greet you. The building is very unique and charming with enough modern inclusions to keep you comfortable. Breakfast is a simple spread that will suffice most likes.
    Australia, Female, 41+
  • 9.1


    22 Dec 2019
    Pros: Great staff, is super laid back, breakfast is great, big rooms with bathroom attached Con: our private room was on the ground level and there was no air conditioning so you had to leave the windows open and literally anyone could just hop on into your room. When asked if they had fans they said no. That was the only issue with this hostel because it was hot AF in the room, even with the windows open.
    USA, Female, 25-30
  • 9.1


    05 Apr 2019
    A good hostel in a good location. But most importantly, the staff was incredible, through and through. My flight landed at 5 a.m., and I was at the hostel by 6 a.m. Although my room wasn't ready, they gave me some coffee and held my bag while I hit the city. And throughout my stay, they had the answers to every question about the city, transportation, etc. And one night, they even helped me order a pizza for delivery to the hostel. I don't remember all their names, but Rodrigo was excellent!
    USA, Male, 41+
  • 8.9


    18 Apr 2019
    Stayed for 4 nights and there was no hot water for 3 of them. That was really really bad. Apart from that it was good.
    Australia, Male, 31-40
  • 8.3


    31 Mar 2019
    The hostel was really big with really nice communal spaces. The kitchen was quite small for the size of the hostel, but wasn’t too much of an issue. Breakfast was included and there was a nice selection
    England, Female, 25-30
  • 8.3


    01 Mar 2019
    Excellent hostel in the good location, 15 minutes from centre. Lovely interior with some impressive features, staff are very helpful and will arrange trips and ones Rd accommodation. The grounds are very good and although it was a quiet time of the year there was enough people to create an atmosphere Will come again
    England, Couple, 41+
  • 8.0


    28 Jan 2019
    Stayed at this hostel for 3 nights. The showers on the third floor had little to no pressure. The beds were comfortable and a fan was supplied in the room. The breakfast was quite good. The pool area was the best part about this hostel. It was very nice to relax by the pool and drink a couple of cold beers. The kitchen area was good for cooking meals. The location is close to the subway so you can get to Bella vista relatively quickly.
    Canada, All Male Group, 18-24
  • 7.7

    Very Good

    18 Apr 2019
    Staff were incredibly helpful - outdoor area is really cool too - overall good hostel biggest downfall was the rundown bathrooms and it was pretty quiet when we were there so lack of atmosphere.
    New Zealand, Female, 25-30
  • 6.9


    02 Jan 2020
    Pros - easily and cheaply accessible from the airport on the Centropuerto bus. The building is faded, but you can still see the remnants of its glory days. There is a pool. Cons - bed linen wasn't changed, reception was less than helpful in organising an early transfer to the airport, or with anything really. Biggest con is the immediate surrounding area - it's completely dead at night, with the exception of an expensive looking restaurant immediately across and a kiosk or two.
    Germany, Female, 41+
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  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Common Room
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Meeting Rooms
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Games Room
  • Pool Table
  • Wi-Fi
  • Wii