Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations can be made until 7 days prior to arrival, 10% change in persons allowed

Additional Terms and Conditions

We will charge the remaining amount of this booking 1 week prior to arrival.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

We do not host Stag, Hen nor Bachelor Parties.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Heart of Gold Hostel

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Hostelworld says

Heart of Gold Hostel is located just off Friedrichstrasse, a short walk to Alexanderplatz, Museum Island, Brandenburg Gate and the Bundestag. This hostel has spacious and clean rooms and a common room which is 'great for meeting other travellers with a game of pool and cheap beers', according to Hostelworld guests, who also say they'd recommend it to friends. We like their colourful and unique murals.

Property Description

Welcome to our state-of-the-art hostel that looks a bit like a spaceship but is mostly harmless.

We’re your hostel for free stuff in Berlin! We’ve have free Wi-Fi, free coffee and tea, free maps and free English-language guided tours!

We are the most centrally located hostel in down-town Berlin and offer dorms, private cabins and private rooms with showers.

We have a number of murals painted by a different artists throughout the hostel, and some of our rooms features include tables, chairs, reading lamps, lockers, mirrors, panoramic windows and wheelchair accessibility. Sheets and towels are included in the price of your stay, but are subject to a €5 deposit.

Our €5 all-you-can-eat breakfast buffet is served from 8am until noon.

Guests enjoy free computer access in reception area!

Our relaxed bar has a comfy Chesterfield sofa, cheap beers (bottled and draught) plus Jägermeister on tap and much more... Snacks and drinks are also available at the bar and there’s more nightlife just around the corner - ask us for suggestions!

Our rooms have keycard access. We also have a free safe and a free secure luggage area with lockers so you can always feel safe. The large reception area has panoramic windows.

We have a pool table and a yard where you can hang out when the weather’s suitable. You can also borrow sunglasses if needed.

Our friendly and helpful staff will do their best to make your stay as enjoyable as possible in one of the most hospitable (and
wheelchair-friendly) starships in Berlin.

Please read our 'Things to Note' below before booking.

Special conditions for New Year's reservations (bookings which include 31st December):
Minimum stay: 4 nights
Full payment is due within 1 week after the booking has been made. This payment is non refundable View House Rules

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Reviews & Ratings

  • Value For Money 8.2

  • Security 8.9

  • Location 9.2

  • Staff 8.8

  • Atmosphere 8.1

  • Cleanliness 7.2

  • Facilities 7.4

Latest Reviews

  • 10.0


    30 Nov 2021
    It's the 3 time I come to this Hostel since 11 years... It's always great to feel good in the Hostel. It's a pitty that they took away the billard table, but considering the covid-situation that's more than understandable. Keep doing it like this folks! and see you next time.
    Spain, Male, 31-40
  • 10.0


    04 Nov 2021
    One of the best hotels I have stayed in. It was very clean, the staff were lovely and it was a very relaxed atmosphere. The location was perfect, right in the centre. Couldn’t recommend enough!
    England, Male, 18-24
  • 9.7


    03 Nov 2021
    There should've been more power outlets in the rooms
    Denmark, Couple, 18-24
  • 8.6


    16 Oct 2021
    Great location. Perfect for one night. More than that maybe it’s uncomfortable (bed). And the wc wasn’t very clean
    Portugal, Couple, 25-30
  • 8.3


    29 Nov 2021
    Overall would stay again if on low budget, cheap and cheerful hostel, not many plugs in room, beds are basic and squeaky but comfortable, bathrooms look grimey but are cleaned everyday, lockers big enough for small things not big bags, bar area is friendly & staff are lovely, breakfast was very nice for only 5 euro, we made sandwiches to have for lunch as well, kitchen is out of order (COVID) but they have toaster, microwave, kettle, fridge. Location close to tram stations and tourism
    England, Female, 18-24
  • 8.3


    14 Nov 2021
    It's a welcoming place to stay and at a good location. The stuff and overall the communal rooms have a very good vibe, but the rooms and specially the communal bathrooms are very dirty. It's alright if you're looking for a quick and cheap stay.
    Hungary, Female, 25-30
  • 8.3


    25 Oct 2021
    They don't clean the bathrooms enough or restock them enough. The rest was great.
    USA, Male, 41+
  • 7.4

    Very Good

    19 Nov 2021
    Everything was perfect except the toilet cleaning situation
    Italy, Female, 25-30
  • 7.1

    Very Good

    26 Oct 2021
    Cheap and cheerful for short stays, we were looking for somewhere cheap to spend a night and get some sleep and this place was perfect for that.
    Ireland, Male, 18-24
  • 5.4


    22 Oct 2021
    The hostel is very well located (easy to access by tram subway and bus) and has a friendly staff. Breakfast is good for additional 5 euros. The rooms however are very cheap. Not enough lights nor power outlets for everybody, bed linen was full of holes, floor was very dirty. The common bathrooms were filthy. They said they were cleaned daily but its hard to believe. Never I have experienced such disgusting bathrooms in a hostel. Its also very loud! loud music promoted by the staff at 3 am.
    Brazil, Female, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Dishwasher
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Wheelchair Friendly
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Wi-Fi

Heart of Gold Hostel says

We were really inspired by the Hitchhiker's Guide to the Galaxy when we created this hostel. There's a real 'Don't Panic!' backpacker/party atmosphere here. We're in walking distance of almost all sights, like the Reichstag, Brandenburg Gate, Jewish Synagoge, Museums Island, Checkpoint Charlie and more.

For fun around here we've got a pool table, happy hour in the summer in our beer garden and movies on the big screen in the winter.
Most of our guests are aged 18 to 27 and we cater to people with special needs or disabilities. Tom, Owner/Manager