Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations can be made until 7 days prior to arrival, 10% change in persons allowed

Additional Terms and Conditions

We will charge the remaining amount of this booking 1 week prior to arrival.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

We do not host Stag, Hen nor Bachelor Parties.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Heart of Gold Hostel

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

Heart of Gold Hostel is located just off Friedrichstrasse, a short walk to Alexanderplatz, Museum Island, Brandenburg Gate and the Bundestag. This hostel has spacious and clean rooms and a common room which is 'great for meeting other travellers with a game of pool and cheap beers', according to Hostelworld guests, who also say they'd recommend it to friends. We like their colourful and unique murals.

Property Description

Welcome to our state-of-the-art hostel that looks a bit like a spaceship but is mostly harmless.

We’re your hostel for free stuff in Berlin! We’ve got free Wi-Fi in most areas, free coffee and tea, free maps and free English-language guided tours!

We are the most centrally located hostel in down-town Berlin and offer dorms, private cabins and private rooms with showers.

Each of our rooms has been painted by a different artist and features tables, chairs, reading lamps, lockers, a mirror, panoramic windows and wheelchair accessibility. Sheets and towels are included but are subject to a €5 deposit.

Our €5 all-you-can-eat breakfast buffet is served from 8am to noon.

Guests enjoy free computer access in reception area and free WiFi in most areas!

Our relaxed bar has a comfy Chesterfield sofa and cheap beers (bottled and draught) plus Jägermeister on tap and much more...have fun! Snacks and drinks are also available at the bar and there’s more nightlife just around the corner.

Our reception desk is open 24hrs and we have keycard access, a free safe and a free secure luggage room with lockers so you can always feel safe. The large reception area has panoramic windows.

We have a pool table and a yard and garden where you can hang out when the weather’s suitable. You can also rent sunglasses from us.

Our friendly and helpful staff will do their best to make your stay as enjoyable as possible in one of the most hospitable (and
wheelchair-friendly) starships in Berlin.

Please read our Things to Note below before booking.

Special conditions for bookings over New Year's which include 31st December:
Minimum stay: 4 nights
Full payment is due within 1 week after the booking has been made. This payment is non refundable View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 9.0

  • Location 9.2

  • Staff 8.7

  • Atmosphere 8.7

  • Cleanliness 8.5

  • Facilities 8.4

Latest Reviews

  • 10.0


    02 Sep 2019
    This hostel was perfect with lovely facilities and a clearly thought out design with lockers and lock robes downstairs to keep belonging before you checked in/ after you checked out and lockers in your rooms too. They also were able to provide locks if you hadn’t brought your own. There was free tea coffee and water services and the toilets and showered aloud for privacy and an ability to change without concerns others could see. It was a truly amazing hostel which we would highly recommend.
    England, Female, 18-24
  • 8.9


    16 Sep 2019
    The hostal is reasonably good for its price. The staff was very friendly. Unfortunately, while I was having breakfast someone stole some belongings I had back in my room (shared room). I immediately let the staff know of this but theres was nothing they could do and they don’t have surveillance cameras. The only other problem for me were the beds because of how noisy they are when you move.
    Chile, Male, 31-40
  • 8.9


    10 Sep 2019
    Only slight complaint was not having plugs at the top bunk level. Breakfast was excellent
    England, Male, 25-30
  • 8.9


    10 Sep 2019
    Staff were really helpful with any queries we had. Lack of curtains in the room (411) and was insanely hot when the door was locked but apart from this it was lovely. Bar was cheap and made it easy to socialise with other travellers. The location was close to everything (20 min walk to most things). I really recommend this hostel and would go again.
    England, Female, 18-24
  • 8.6


    12 Sep 2019
    Location was great and they offered free pasta in the kitchen which was nice. Beds in the mega dorm were incredibly squeaky so it was difficult to sleep unfortunately
    USA, Male, 25-30
  • 8.6


    12 Sep 2019
    Great atmosphere and hanging out spot in Berlin
    Cyprus, Male, 25-30
  • 7.7

    Very Good

    08 Sep 2019
    The hostel was in a good location close to trains etc and the staff were wonderful, ..... But the communal kitchen was disappointing, it was not open for us to use until 9am. For people like ourselves who are awake by 7am that's along time to wait until we can go in & make our own breakfast. Also for such a big hostel they only had one stove and one kitchen sink . When you have 10 people in there in an L-shaped kitchen, it doesn't work well at all. The wall are almost paper thin. No sleep
    Australia, Female, 41+
  • 7.4

    Very Good

    11 Sep 2019
    Location was good, the bar downstairs was descent except you cant bring your own drinks which was annoying. The atmosphere downstairs was a bit dead sometimes too. The showers had to be pressed every 7 seconds, and there wasnt a laundry. Not many hostel run activities at all. The €5 euro breakfast was laughable, definetly not worth the cost. Rooms themselves were good.
    Australia, Male, 18-24
  • 6.9


    08 Sep 2019
    Very secure and the bar/cafe downstairs is a great place to meet people. But rooms weren’t very clean and definitely not enough showers - only a handful per floor so you’ll likely be waiting for a messy stall.
    Canada, Male, 25-30
  • 6.0


    08 Sep 2019
    Location was brilliant, short walk to literally everything, offered breakfast for 5€ but really not worth it. Didnt have a kitchen which was disappointing, nor a washing machine. Beds were pretty standard nothing much to say. They had a bar at the bottom which cheap tap beer but it was flat and there wasnt ever anyone down there.
    Australia, Male, 18-24
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Wheelchair Friendly
  • 24 Hour Reception
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Pool Table
  • Wi-Fi

Heart of Gold Hostel says

We were really inspired by the Hitchhiker's Guide to the Galaxy when we created this hostel. There's a real 'Don't Panic!' backpacker/party atmosphere here. We're in walking distance of almost all sights, like the Reichstag, Brandenburg Gate, Jewish Synagoge, Museums Island, Checkpoint Charlie and more.

For fun around here we've got a pool table, happy hour in the summer in our beer garden and movies on the big screen in the winter.
Most of our guests are aged 18 to 27 and we cater to people with special needs or disabilities. Tom, Owner/Manager