Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations can be made until 7 days prior to arrival, 10% change in persons allowed

Additional Terms and Conditions

We will charge the remaining amount of this booking 1 week prior to arrival.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

We do not host Stag, Hen nor Bachelor Parties.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Heart of Gold Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

Heart of Gold Hostel is located just off Friedrichstrasse, a short walk to Alexanderplatz, Museum Island, Brandenburg Gate and the Bundestag. This hostel has spacious and clean rooms and a common room which is 'great for meeting other travellers with a game of pool and cheap beers', according to Hostelworld guests, who also say they'd recommend it to friends. We like their colourful and unique murals.

Property Description

Welcome to our state-of-the-art hostel that looks a bit like a spaceship but is mostly harmless.

We’re your hostel for free stuff in Berlin! We’ve got free Wi-Fi in most areas, free coffee and tea, free maps and free English-language guided tours!

We are the most centrally located hostel in down-town Berlin and offer dorms, private cabins and private rooms with showers.

Each of our rooms has been painted by a different artist and features tables, chairs, reading lamps, lockers, a mirror, panoramic windows and wheelchair accessibility. Sheets and towels are included but are subject to a €5 deposit.

Our €5 all-you-can-eat breakfast buffet is served from 8am to noon.

Guests enjoy free computer access in reception area and free WiFi in most areas!

Our relaxed bar has a comfy Chesterfield sofa and cheap beers (bottled and draught) plus Jägermeister on tap and much more...have fun! Snacks and drinks are also available at the bar and there’s more nightlife just around the corner.

Our reception desk is open 24hrs and we have keycard access, a free safe and a free secure luggage room with lockers so you can always feel safe. The large reception area has panoramic windows.

We have a pool table and a yard and garden where you can hang out when the weather’s suitable. You can also rent sunglasses from us.

Our friendly and helpful staff will do their best to make your stay as enjoyable as possible in one of the most hospitable (and
wheelchair-friendly) starships in Berlin.

Please read our Things to Note below before booking.

Special conditions for bookings over New Year's which include 31st December:
Minimum stay: 4 nights
Full payment is due within 1 week after the booking has been made. This payment is non refundable View House Rules


Soak up the fun and welcoming atmosphere here at Heart of Gold, our spaceship-inspired hostel full of colourful murals and interesting people. Swap nightlife tips with other backpackers over a beer on our cosy Chesterfield sofas in the common area. On warmer days, grab a cocktail from our on-site bar (in summer, we have happy hours!) and make a beeline for the garden terrace, or stay in and get involved in a pool tournament. You can also hire a bike from us – we'll let you know the city's cyclist-friendly sights.


Our hostel is located in downtown Berlin, off Friedrichstrasse, only a 4-minute walk from the Oranienburger Tor underground station. Once you land at Berlin Schönefeld airport, hop on an RE7 or RB14 train which goes directly to Friedrichstrasse in 30 minutes, and we’re a 10-minute walk from there. Looking to shop some of the city’s eclectic boutiques? It's a 20-minute stroll to bustling Alexanderplatz, which is packed with trendy stores and restaurants. For the culture vultures among you, don’t miss Museum Island and the historic Brandenburg Gate – 20 minutes away, across the River Spree.

Rooms and Dorms

Couples can treat themselves to a private cabin and shower, and solo travellers can opt for a dorm with a shared bathroom. Each of our bright, wheelchair-accessible rooms has been painted by a different artist and has a hand luggage-sized locker – don't forget your padlock. Sheets and towels are available for a €5 deposit.

Extras and activities

Our reception is open 24 hours and you'll get a keycard, so you can dance the night away and come back whenever you like. Make the most of the free Wi-Fi to update your Snapchat, or help yourself to a free tea or coffee before going on a free guided tour of Berlin. Before you embark on your day of sightseeing, you can fill up on our all-you-can-eat breakfast buffet.

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.1

  • Location 9.3

  • Staff 8.8

  • Atmosphere 8.6

  • Cleanliness 8.7

  • Facilities 8.6

Latest Reviews

  • 10.0


    12 Jul 2019
    Best hostel I’ve ever stayed in! Rooms were huge, everything was clean. Staff went above and beyond to accommodate me and my friends in the same room, even though we had separate reservations. Location is perfect, walking distance of everything. Would absolutely stay again, 10/10.
    USA, Couple, 18-24
  • 10.0


    09 Jul 2019
    Perfect hostel! The only thing I can criticise is that the elevator is broken and we were staying on the fourth floor.
    Australia, Couple, 18-24
  • 10.0


    01 Jul 2019
    Really good hostel, really enjoyed my stay. Staff were nice and helpful, rooms were nice, didn’t realise the room had an en-suite at first so that was a happy surprise. Very social, the bar area always had people there, good location too, fairly close and easy to get to from the Berlin central station. Lots to do, would definitely recommend.
    England, Male, 18-24
  • 9.4


    12 Jul 2019
    one of the best ive stayed in in berlin. free coffee and tea. beds were comfortable. late checkout. Depeche mode playing in the lobby. nice! good shower facilities kitchen to do your own cooking and the all important locker. only issue I have was the beers were too expensive. just buy them in supermarket and go to the park around the corner. staff were helpful also and let me book extra days quiet easily. thumbs up all around.
    Ireland, Male, 31-40
  • 9.1


    12 Jul 2019
    One of the best hostel lived so far. The location was too good. The staffs were friendly and helpful. The atmosphere was the best part of the hostel.
    India, Male, 25-30
  • 9.1


    08 Jul 2019
    Lovely staff, great location for seeing everything in Berlin, nice hostel atmosphere, very clean, free tea and coffee is a great touch, comfy sofas in the communal area, and they let us shower before check-in which was a life saver!
    Wales, Female, 18-24
  • 9.1


    04 Jul 2019
    Really quaint place to stay. Stayed in mega dorm which was actually a LOT quieter than expected. Bathrooms were always clean. Lobby area and courtyard were always good for socializing and meeting other travelers. Hostel is right next to a U bahn and S bahn station so getting around Berlin is really convenient. Breakfast was just ok but at least it was unlimited. Really pleasant stay here overall!
    USA, Male, 18-24
  • 8.3


    09 Jul 2019
    The beds are terrible. The squeakiest beds I've ever slept in. Great location and value is all good, but the beds is all I remember haha.
    New Zealand, Mixed Group, 25-30
  • 8.3


    01 Jul 2019
    Awesome hostel. Great atmosphere so sick for solo travelling, and 42 bed dorms were hilarious. Would defs stay again
    Australia, Male, 18-24
  • 7.4

    Very Good

    03 Jul 2019
    Very small kitchen for such a large hostel. Kitchen doesnt open until 9am which is just a way for them to get you to pay for their breakfast. Really rude. An explanation of the layout would have been appreciated as it is two separate buildings. Shower running time is extremely short and unnecessary. Good spacious rooms with lots of bathrooms on each floor.
    New Zealand, Mixed Group, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Wheelchair Friendly
  • 24 Hour Reception
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Pool Table
  • Wi-Fi

Heart of Gold Hostel says

We were really inspired by the Hitchhiker's Guide to the Galaxy when we created this hostel. There's a real 'Don't Panic!' backpacker/party atmosphere here. We're in walking distance of almost all sights, like the Reichstag, Brandenburg Gate, Jewish Synagoge, Museums Island, Checkpoint Charlie and more. The famous former artists' squat (now artists' studios) Kunsthaus Tacheles is just 500m from us!
For fun around here we've got a pool table, happy hour in the summer in our beer garden and movies on the big screen in the winter.
Most of our guests are aged 18 to 27 and we cater to people with special needs or disabilities. Tom, Owner/Manager