Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations can be made until 7 days prior to arrival, 10% change in persons allowed

Additional Terms and Conditions

We will charge the remaining amount of this booking 1 week prior to arrival.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

We do not host Stag, Hen nor Bachelor Parties.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Heart of Gold Hostel

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Hostelworld says

Heart of Gold Hostel is located just off Friedrichstrasse, a short walk to Alexanderplatz, Museum Island, Brandenburg Gate and the Bundestag. This hostel has spacious and clean rooms and a common room which is 'great for meeting other travellers with a game of pool and cheap beers', according to Hostelworld guests, who also say they'd recommend it to friends. We like their colourful and unique murals.

Property Description

Welcome to our state-of-the-art hostel that looks a bit like a spaceship but is mostly harmless.

We’re your hostel for free stuff in Berlin! We’ve have free Wi-Fi, free coffee and tea, free maps and free English-language guided tours!

We are the most centrally located hostel in down-town Berlin and offer dorms, private cabins and private rooms with showers.

We have a number of murals painted by a different artists throughout the hostel, and some of our rooms features include tables, chairs, reading lamps, lockers, mirrors, panoramic windows and wheelchair accessibility. Sheets and towels are included in the price of your stay, but are subject to a €5 deposit.

Our €5 all-you-can-eat breakfast buffet is served from 8am until noon.

Guests enjoy free computer access in reception area!

Our relaxed bar has a comfy Chesterfield sofa, cheap beers (bottled and draught) plus Jägermeister on tap and much more... Snacks and drinks are also available at the bar and there’s more nightlife just around the corner - ask us for suggestions!

Our rooms have keycard access. We also have a free safe and a free secure luggage area with lockers so you can always feel safe. The large reception area has panoramic windows.

We have a pool table and a yard where you can hang out when the weather’s suitable. You can also borrow sunglasses if needed.

Our friendly and helpful staff will do their best to make your stay as enjoyable as possible in one of the most hospitable (and
wheelchair-friendly) starships in Berlin.

Please read our 'Things to Note' below before booking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.0

  • Security 8.7

  • Location 9.2

  • Staff 8.8

  • Atmosphere 8.1

  • Cleanliness 7.0

  • Facilities 7.3

Latest Reviews

  • 10.0


    13 May 2022
    When I arrived, the room I was allocated was a huge mess, I think it must have been 4 girlfriends coming to Berlin to party, and although they were absent, they had left their suitcases open and belongings all over the room and the beds, hairbrushes, clothes, shoes, socks, everything. I went back to the reception and the receptionist kindly moved me to a much better room and I had a wonderful night's sleep!
    France, Female, 41+
  • 9.4


    10 May 2022
    Need a curtain wall around the beds in mixed rooms for privacy purpose.
    Spain, Male, 41+
  • 8.9


    04 May 2022
    Good option, beds a little bit squeaky but made up for by the location and staff.
    Australia, Male, 18-24
  • 8.0


    22 Apr 2022
    Good value for money. Some sockets especially in the bathrooms didn't work. Location is great.
    Germany, Male, 31-40
  • 6.9


    27 Apr 2022
    Facilities were was too small for the amount of people in the hostel. Fridge was always packet lockers were small, very few sockets in the room, and four toliets for, I'm assuming 80-90 people, per floor. Sockets in the bathroom didn't work, shower heads were breaking off, didn't seem like they got cleaned too well or too often. Location is nice, next to tram and subway. Not much touristy stuff immediately around but within a 10 minute ride you're there. Staff was super nice and friendly!
    USA, Male, 18-24
  • 6.0


    07 May 2022
    I didn't like the vibe, but to be fair I was there only for one night... The facilities are not so good, most of the toilets are closed most of the time, the beds are cheap and make noise and there are no sockets near the beds. In general the rooms and the whole floor are not so welcoming. And the lobby feels like an eating room and less like a saloon that helps to hangout and make connections.
    Israel, Male, 31-40
  • 5.7


    29 Apr 2022
    Not enough staff, the cleaning was not done properly
    Brazil, Male, 18-24
  • 4.0


    02 May 2022
    Location is the only good thing about this place. Employees don’t care and you will have filthy facilities. I’d go somewhere honestly
    USA, Male, 18-24
  • 3.7


    13 May 2022
    The reception guy was not sitting at all in the reception and some thieves entered and kept checking every bag then they stole my bag and i had a lot of expensive things inside of it. This is the worest hostel ever and I’ll put it’s name in every group and advice everyone to not reserve in this hostel.
    Egypt, Female, 18-24
  • 2.9


    27 Apr 2022
    Very bad hostel. I don't recommend it. Specially a very very dirty hostel on private and common areas. Very bad and rude customer service. Very unsufficient facilities, like one toilet and only one shower room for many people, so you have to do waiting lines to be able to shower. No reliable storage rooms for your bags. To summarize just a very bad hostel in every sens possible. If you care for your money, don't stay here.
    Colombia, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Dishwasher
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Wheelchair Friendly
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Wi-Fi

Heart of Gold Hostel says

We were really inspired by the Hitchhiker's Guide to the Galaxy when we created this hostel. There's a real 'Don't Panic!' backpacker/party atmosphere here. We're in walking distance of almost all sights, like the Reichstag, Brandenburg Gate, Jewish Synagoge, Museums Island, Checkpoint Charlie and more.

For fun around here we've got a pool table, happy hour in the summer in our beer garden and movies on the big screen in the winter.
Most of our guests are aged 18 to 27 and we cater to people with special needs or disabilities. Tom, Owner/Manager