Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations can be made until 7 days prior to arrival, 10% change in persons allowed

Additional Terms and Conditions

We will charge the remaining amount of this booking 1 week prior to arrival.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

We do not host Stag, Hen nor Bachelor Parties.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Heart of Gold Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

Heart of Gold Hostel is located just off Friedrichstrasse, a short walk to Alexanderplatz, Museum Island, Brandenburg Gate and the Bundestag. This hostel has spacious and clean rooms and a common room which is 'great for meeting other travellers with a game of pool and cheap beers', according to Hostelworld guests, who also say they'd recommend it to friends. We like their colourful and unique murals.

Property Description

Welcome to our state-of-the-art hostel that looks a bit like a spaceship but is mostly harmless.

We’re your hostel for free stuff in Berlin! We’ve got free Wi-Fi in most areas, free coffee and tea, free maps and free English-language guided tours!

We are the most centrally located hostel in down-town Berlin and offer dorms, private cabins and private rooms with showers.

Each of our rooms has been painted by a different artist and features tables, chairs, reading lamps, lockers, a mirror, panoramic windows and wheelchair accessibility. Sheets and towels are included but are subject to a €5 deposit.

Our €5 all-you-can-eat breakfast buffet is served from 8am to noon.

Guests enjoy free computer access in reception area and free WiFi in most areas!

Our relaxed bar has a comfy Chesterfield sofa and cheap beers (bottled and draught) plus Jägermeister on tap and much more...have fun! Snacks and drinks are also available at the bar and there’s more nightlife just around the corner.

Our reception desk is open 24hrs and we have keycard access, a free safe and a free secure luggage room with lockers so you can always feel safe. The large reception area has panoramic windows.

We have a pool table and a yard and garden where you can hang out when the weather’s suitable. You can also rent sunglasses from us.

Our friendly and helpful staff will do their best to make your stay as enjoyable as possible in one of the most hospitable (and
wheelchair-friendly) starships in Berlin.

Please read our Things to Note below before booking.

Special conditions for bookings over New Year's which include 31st December:
Minimum stay: 4 nights
Full payment is due within 1 week after the booking has been made. This payment is non refundable View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 9.0

  • Location 9.2

  • Staff 8.7

  • Atmosphere 8.7

  • Cleanliness 8.5

  • Facilities 8.4

Latest Reviews

  • 10.0


    25 Oct 2019
    When i inevitably go back to Berlin (amazing city) i will without doubt be staying at this hostel again! Loved every part of it!
    Ireland, Male, 18-24
  • 9.1


    23 Oct 2019
    Cool hostel that is a 15 minute walk from a street with a ton of bars (not bad). The bar is nice to meet people but it was easier to meet people in my room since there weren't many activities other than a walking tour.
    USA, Female, 18-24
  • 8.9


    28 Oct 2019
    I wish the room and corridors were cleaner. Since there is no big common room, you cannot expect to meet a lot of people. The hosts are good though and the room is decent. No lockers.
    India, Female, 25-30
  • 8.6


    29 Oct 2019
    Overall a great Hostel but One suggestion I would like to give this young team is to inform the visitors about the events happening in the city and about their city tours. But Considering their service it's a very great Hostel and I will definitely visit them again if I have a chance.
    France, Male, 18-24
  • 8.6


    26 Oct 2019
    Great location and a good value! The breakfast was a good deal, and the free to use towels were nice to have. The mattress and pillow weren't great, but definitely not a deal breaker!
    USA, Male, 18-24
  • 8.0


    31 Oct 2019
    Great Hostel! Only suggestion I have is that the bathrooms be cleaned more often as the smell filters down the hall.
    South Africa, Female, 25-30
  • 8.0


    30 Oct 2019
    Enjoyed my time! Wish happy hour was a little longer, but otherwise I enjoyed my time spent there! Can't wait to come back sometime!
    USA, Male, 18-24
  • 7.7

    Very Good

    31 Oct 2019
    Overall I enjoyed my time here. The bar was a good way to meet people as a solo traveller, and the location was good with a tram stop just around the corner. The only downfalls were the showers that you had to press the button every five seconds and some of the staff didn’t seem super interested in helping out the guests. Other than that it was a good place to stay where I met some great people.
    Australia, Female, 18-24
  • 4.6


    25 Oct 2019
    Dirty bedsheets and uncomfortable mattress. Atmosphere is alright with a bar next to checkin - - however the staff doesn't seem to care about customers (letting people wait and not being nice). However there was an older guy at my checkout which was super nice and warm. Not recommend if cleanliness and sleeping comfort is important for you.
    Switzerland, Male, 25-30
  • 4.3


    29 Oct 2019
    Very hostile staff. Special call out to Andy, who woke me up very early in the morning to tell me I couldn’t use my own personal sleeping bag in the bed. When asked why he rudely disregarded me. Very rude staff member and witnessed him be rude numerous other guests. Very unpleasant stay at this hostel.
    Australia, Male, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Wheelchair Friendly
  • 24 Hour Reception
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Pool Table
  • Wi-Fi

Heart of Gold Hostel says

We were really inspired by the Hitchhiker's Guide to the Galaxy when we created this hostel. There's a real 'Don't Panic!' backpacker/party atmosphere here. We're in walking distance of almost all sights, like the Reichstag, Brandenburg Gate, Jewish Synagoge, Museums Island, Checkpoint Charlie and more.

For fun around here we've got a pool table, happy hour in the summer in our beer garden and movies on the big screen in the winter.
Most of our guests are aged 18 to 27 and we cater to people with special needs or disabilities. Tom, Owner/Manager