Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations can be made until 7 days prior to arrival, 10% change in persons allowed

Additional Terms and Conditions

We will charge the remaining amount of this booking 1 week prior to arrival.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

We do not host Stag, Hen nor Bachelor Parties.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Heart of Gold Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

Heart of Gold Hostel is located just off Friedrichstrasse, a short walk to Alexanderplatz, Museum Island, Brandenburg Gate and the Bundestag. This hostel has spacious and clean rooms and a common room which is 'great for meeting other travellers with a game of pool and cheap beers', according to Hostelworld guests, who also say they'd recommend it to friends. We like their colourful and unique murals.

Property Description

Welcome to our state-of-the-art hostel that looks a bit like a spaceship but is mostly harmless.

We’re your hostel for free stuff in Berlin! We’ve got free Wi-Fi in most areas, free coffee and tea, free maps and free English-language guided tours!

We are the most centrally located hostel in down-town Berlin and offer dorms, private cabins and private rooms with showers.

Each of our rooms has been painted by a different artist and features tables, chairs, reading lamps, lockers, a mirror, panoramic windows and wheelchair accessibility. Sheets and towels are included but are subject to a €5 deposit.

Our €5 all-you-can-eat breakfast buffet is served from 8am to noon.

Guests enjoy free computer access in reception area and free WiFi in most areas!

Our relaxed bar has a comfy Chesterfield sofa and cheap beers (bottled and draught) plus Jägermeister on tap and much more...have fun! Snacks and drinks are also available at the bar and there’s more nightlife just around the corner.

Our reception desk is open 24hrs and we have keycard access, a free safe and a free secure luggage room with lockers so you can always feel safe. The large reception area has panoramic windows.

We have a pool table and a yard and garden where you can hang out when the weather’s suitable. You can also rent sunglasses from us.

Our friendly and helpful staff will do their best to make your stay as enjoyable as possible in one of the most hospitable (and
wheelchair-friendly) starships in Berlin.

Please read our Things to Note below before booking.

Special conditions for bookings over New Year's which include 31st December:
Minimum stay: 4 nights
Full payment is due within 1 week after the booking has been made. This payment is non refundable View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.1

  • Location 9.2

  • Staff 8.7

  • Atmosphere 8.6

  • Cleanliness 8.7

  • Facilities 8.6

Latest Reviews

  • 10.0


    12 May 2019
    Overall one of top hostels I’ve been to, would definitely stay again. Great happy hour
    USA, Female, 18-24
  • 9.7


    12 May 2019
    Overall this hostel suited my needs perfectly. It was a bit of a walk to get to some of the main attractions, but I enjoy walking and this was not a problem for me. The one downside for me was that the shower water stopped every 7 seconds; you needed to continuously press a button to keep the water going. This wasn’t a huge issue for me as I only stayed one night but for longer stays I can see how this would be quite frustrating when trying to wash your hair and such. Overall though I reccomend!
    USA, Female, 18-24
  • 9.4


    17 May 2019
    I enjoyed my time there, the location it’s really close to the most important places to visit, excellent service.
    Mexico, Female, 18-24
  • 9.4


    03 May 2019
    This hostel was absolutely amazing!!! Great bar with an awesome pool table, spacious rooms, good staff, amazing hot showers, and a great location. The only reason I didn't give this hostel a 10/10 was because they have no curtains on the windows in the large dorm, which made sleeping difficult. It's not a super party hostel but you can have a really good time if ya make it! I would definitely return!
    USA, Female, 18-24
  • 8.9


    03 May 2019
    Great hostel, loved the private bathrooms with a toilet and shower. Really clean, the staff were lovely and so informative. Also the beds were comfy! Would recommend!
    England, Female, 18-24
  • 8.6


    03 May 2019
    Pretty much everything important was there, great location, clean linens, free towels, etc. Our only two complaints were that there weren't nearly enough outlets for the room we stayed in, so we had to charge our phones halfway across the room we shared with 15 other people. Also, there weren't any curtains, even though one of the walls was made entirely out of windows. But otherwise, it was a comfortable & fun place to stay.
    USA, All Female Group, 18-24
  • 8.0


    16 May 2019
    Stayed in the megadorm, was great, beds a bit loud when people moved though. Bring an eye mask as no curtains and sunny in the mornings. Would stay here again
    Australia, Couple, 25-30
  • 7.7

    Very Good

    09 May 2019
    The beds were pretty basic and you had to share bathrooms with all other rooms on your floor. But it is perfect for a night or two.
    USA, Female, 18-24
  • 7.4

    Very Good

    08 May 2019
    Pretty basic hostel. Really worn out mattresses and pillows. Could be more fascilities in the rooms like a plug for.chargind at the bed etc. Clean enough and nice staff.
    Denmark, Male, 25-30
  • 4.0


    09 May 2019
    What an awful hostel, from the moment we arrived the staff seemed to have an attitude, they added a 5% tax on my payment for the room when i went to to pay, along with other hidden extras. The price of the room for the room we got was extortionate, it was like a prison cell. The mattresses were about 2 inches thick at a push, the pillow was thin, yet rock hard and the duvet barely covered me. I paid over hotel prices for what felt like a stay in a detainment center, i obviously don't recommend
    England, All Male Group, 18-24
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Wheelchair Friendly
  • 24 Hour Reception
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Pool Table
  • Wi-Fi

Heart of Gold Hostel says

We were really inspired by the Hitchhiker's Guide to the Galaxy when we created this hostel. There's a real 'Don't Panic!' backpacker/party atmosphere here. We're in walking distance of almost all sights, like the Reichstag, Brandenburg Gate, Jewish Synagoge, Museums Island, Checkpoint Charlie and more. The famous former artists' squat (now artists' studios) Kunsthaus Tacheles is just 500m from us!
For fun around here we've got a pool table, happy hour in the summer in our beer garden and movies on the big screen in the winter.
Most of our guests are aged 18 to 27 and we cater to people with special needs or disabilities. Tom, Owner/Manager