Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

HiTide is a new project of Csf Concept Asociation

HiTide gives you opportunity to see Las Palmas and whole island from a different perspective.

Our goal is to promote 'backpacker' style of travel, our place is made for those that love the nature and would like to spend their time in the active way.
We have created friendly environment so every person can enjoy and find what is looking for your vacation.
Csf Concept association is to promote active/recreational/chill style of spending your vacation on Gran Canaria with the respect for the nature.

We offer you our entire place allocated on 300m2 divided into three floors. Bright and open spaces of the Hi Tide House will make you feel at home. We want you to enjoy your stay with us and discover the magic of this incredible island.

Common area: open kitchen with a big living room where you can read, listen to music and enjoy the view of the ocean. Inner patio if you want to relax and drink your tea/café/beer in the afternoon. We also have an ocean view terrace (180 angle) so you can take a sun bath or just chill with your new hostel friends. Incredibly romantic sunsets are waiting just for you!

What we offer:
- Snorkeling
- Volleyball
- Rackets
- Towels
- Printer (for your boarding cards)
- Skateboards
- Activities
and more

We are in the hub of one of the world’s surf-cities, surrounded by restaurants, bars, cafeterias, shops and supermarkets. During the day you can participate in various activities that we provide and at night you can have a good time in one of the music clubs or live music concerts right on the Las Canteras beach.

With us you can practice surfing, body-boarding, paddle surf (SUP), diving, paragliding, climbing, hiking, mountain biking and many more. Like all good surfers we even have a storage room for your surfboard!

The island of Gran Canaria is unique. It is our escape from the rush of a big city. We can show you places on the island that none of the tourist guides would ever be able to show you.

We are waiting for you to help you spend some fantastic time here. We guarantee that you will never forget Gran Canaria.

HiTide House Polices & Conditions

Check in time starts at 12:00 to 22:00 .
Check out time is 11:00 .

Payment upon arrival by cash.
Cancellation policy: 72 h before arrival.
Failure to cancel within this time will result in a cancellation charge equal to the whole amount of the first night

Taxes included.
Breakfast not included.
Curfew at 22.00 View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.8

  • Security 9.8

  • Location 10.0

  • Staff 9.8

  • Atmosphere 10.0

  • Cleanliness 9.8

  • Facilities 9.8

Latest Reviews

  • 10.0


    03 Jan 2021
    I stayed at HiTide twice and had a great time. There’s a relaxed atmosphere, friendly people, the staff is lovely and caring and I felt at home. The roof terrace and the location are awesome. I’ll be back for sure!
    Germany, Female, 31-40
  • 10.0


    06 Dec 2020
    Great hostel, awsome vibe, staff were super helpful and friendly, i really enjoyed my stay
    England, Female, 31-40
  • 10.0


    07 Nov 2020
    Amazing Hostel, by far the best I stayed in Las Palmas! Francois the manager was a really kind guy and made a lot of effort to include all of the guests in activities like pizza night, beers on the rooftop etc. I'd highly recommend the hostel for solo travellers looking to make friends and also those who are staying for a little longer (covid escapees!). Beds are comfortable, great location and a really cool atmosphere - 10/10.
    England, Male, 25-30
  • 10.0


    07 Jul 2020
    Best hostel ever
    Northern Ireland, Male, 18-24
  • 10.0


    16 Mar 2020
    Arrived just as island locked down due to coronavirus but if going be locked down this the place to do it!! Not allowed out but hey when you can spend 6 days sunbathing on the terrace with the sea few metres away not such a problem, lol!! Staff were amazing, cool group of guys to share the experience with. Stayed in 12 bed dorm which best cos right on the front so go sleep and wake up with view/sound of the waves. Super clean, good facilities but communal room could do with more comfier seating?
    England, Male, 41+
  • 9.7


    19 Feb 2020
    The place to be in Las Palmas, stayed for a month! Love it!
    Ireland, Male, 31-40
  • 9.7


    24 Jan 2020
    I had a great time at HiTide. The location is amazing, the staff is friendly and the concert at the rooftop was definitely a plus. Would certainly stay there again!!
    Brazil, Female, 25-30
  • 8.6


    01 Feb 2020
    Good location, nice view! Roof top unfortunately a smoking area, which made it a no-go zone for others... That's a real bummer!
    Norway, Male, 41+
  • 8.3


    13 Feb 2020
    The hostel has a lovely atmosphere and is situated in a great location, right in front of the ocean and in the centre of Las Palmas. It has an amazing roof terrace where you can chill while looking at the sea and the kitchen has a beautiful view, too. Plus, in the hostel there is always something going on especially at night and people are very cheerful and welcoming. Some drawbacks: the fridge is incredibly full and the curtain in our room was broken. The overall experience was really great!!
    Italy, Female, 18-24
  • 8.3


    27 Jan 2020
    Friendly laidback atmosphere. Personable staff. Brilliant roof terrace overlooking beach. Triple decker bunks and mattresses both require updating.
    USA, Male, 41+
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Dishwasher
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Wi-Fi