Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

Located in the heart of historic downtown Hilo, within an easy walk to: bus terminal, farmer's market, movie theaters, restaurants, shops, museums, library, post office & beautiful Hilo Bay.

A beautifully restored 1913 hotel with European charm and comforts yet provides guests with modern amenities.

This hostel has tall ceilings, beautifully restored wooden floors, a spacious common area with free Wi-Fi, and super clean kitchens and bathrooms. Free Parking

50% non refundable deposit on reservations 7 days or more. Guests will be charged after booking. Failure to charge your card will result in your booking being cancelled.

Check in time begins 1:00pm till 9:00pm.

Our friendly helpful staff can assist you with your travel plans.

Our Facilities

* High Speed Internet/WiFi
* Large Kitchen
* Free Lockers
* Clean Spacious Rooms
* Patio Garden
* Coin washer/dryer
* Free Parking
* Free wi-fi for registered guests
* Free coffee and tea

50% non refundable deposit on reservations 7 days or more. Guests will be charged after booking. Failure to charge your card will result in your booking being cancelled.

Please note: If you cancel your reservations within a 48 hour period we will charge your credit card a one day charge. View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 7.9

  • Location 9.4

  • Staff 7.6

  • Atmosphere 7.1

  • Cleanliness 7.5

  • Facilities 7.6

Latest Reviews

  • 10.0


    07 Nov 2019
    USA, Female, 41+
  • 10.0


    31 Jul 2019
    Always comfortable staying here! Mahalo Nui Loa
    USA, Female, 25-30
  • 9.4


    05 Sep 2019
    Due to other comments, I had expected the worst. But there is a new owner since September. I had a really good stay.
    Germany, Male, 25-30
  • 9.4


    06 Jul 2019
    Nice hostel, good athmosphere.
    Italy, Male, 25-30
  • 9.1


    16 Sep 2019
    sweet, rustic hostel that offers everything you need. grocery store, bus stop, shops and restaurants are just around the corner.
    Germany, Female, 18-24
  • 9.1


    16 Jun 2019
    The mosquitoes,,, the hostel needs screens on the windows. Amazing staff. I think The hostel can benefit from adding fans, because it was very hot and humid... I know the weather is not under their control but, the room needed more ventilation.
    USA, Male, 41+
  • 8.0


    31 Oct 2019
    The staff, especially the night staff when we checked in on Friday: 10/31- was very helpful and courteous. The building is old/historical but clean. Having only one working toilet for all the women guests was a little bit challenging.
    USA, Female, 41+
  • 6.9


    01 Aug 2019
    The building was nice and clean. The location was good too. That was all i liked. There were only 3 other people in the hostel (all 50/60+ men). No vibe at all. If you get there early they wont give you the code of the gate to come in and same goes for the wifi password. Wouldnt stay here again.
    Netherlands, Female, 25-30
  • 5.7


    25 Oct 2019
    This hostel is a bit rundown and needs maintenance. There isn't much in terms of atmosphere, and the guests mostly seemed to keep to themselves (which I didn't mind since I was only there for a night). Our shared room wasn't locked, but there are lockers available. Some of the guests seem to be there on a semi-permanent basis, and one started howling in the middle of the night and tried to climb out of his top bunk by jumping on my bed and stepping on me. Definitely a disquieting experience!
    USA, Male, 31-40
  • 5.1


    21 Aug 2019
    Unfortunately the most disgusting hostel ever. The showers are moldy and dirty. The kitchen is always dirty and insects are everywhere. There was also a mouse or a rat! My stuff got eaten! Cockroches everywhere.
    Switzerland, Mixed Group, 25-30
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  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Bicycle Parking
  • Book Exchange
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Jobs Board
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Security
  • ATM
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Wii