Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

We are the Preferred Hostel for travelers with style, either alone, as a couple, with friends or family, who love nature, open spaces, live and share with other travelers, breakfast is enjoyed in the palapa around plants, flowers and birds. In common area surrounded by vegetation you can spend great moments, plan your next tour, eat, talk, drink a beer etc. and has a TV, microwave oven and refrigerator that you can use at no additional cost.

We are strategically located in the downtown area of Ciudad Valles. From our facilities you can reach some of the finest landmarks of the city such as Museo Regional Huasteco, Andador Bicentenario and Parque Urbano Luis Donaldo Colosio, amongst other interesting attractions and landmarks of our city.

We have two dorms with several capacities, all of them fully equipped with all the necessary services and amenities to bring to our guests and travellers the best possible experience within our facilities. We have several common areas where the guests and travellers can get together and exchange past experiences and future plans.

Hostal Casa Huasteca Policies and Conditions:

Cancellation policy: 24 h before arrival.

Check in from 15:00 to 23:00 .
Check out before 11:00 .

Payment upon arrival by cash.

Taxes not included - 19.00%


The reception service is open from 07.00 to 20.00. If the check in must be done after 20.00, please inform us in advance to be ready and you can call us using the bell next to the entrance door.
No curfew.
The maximum period of stay is 14 days. View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 9.9

  • Location 9.4

  • Staff 9.9

  • Atmosphere 9.3

  • Cleanliness 9.4

  • Facilities 8.9

Latest Reviews

  • 10.0


    23 Nov 2019
    Marcela and her staff were wonderful and gave us valuable information to enjoy the region. Thank you ladies!
    USA, Female, 41+
  • 9.7


    30 Oct 2021
    Excelente personal muy atento y dispuesto ayudar
    Colombia, Male, 31-40
  • 9.7


    31 Dec 2019
    This city isn’t on the main tourist trail—and it should be! Taking into account this fact, I’m really surprised at how well this hostel is run and still maintains a nice vibe. They do a great job here. Rent your car in Tampico before you get here! Car rental prices in town are ridiculous.
    USA, Male, 31-40
  • 9.7


    04 Oct 2019
    As previous guests have said there are a lot of rules explained on arrival but no great problems with those. Pleasant garden to sit in and helpful staff. Air-conditioning in rooms was bliss as it gets humid here.
    England, Male, 41+
  • 9.4


    26 Jan 2020
    Nice hostel with friendly, helpful staff. Breakfast is provided but is pretty small and have to ask for a second cup of coffee. It's super handy they also run the car rental place next door so makes it easy to explore La Huasteca from the hostel as home base. Comfortable beds and good showers, overall a great place to stay!
    New Zealand, Female, 25-30
  • 8.9


    26 Jul 2021
    It was a blessing to have air conditioner in our room. The bathroom was large and clean, and staff were really helpful.
    Colombia, Male, 31-40
  • 8.9


    25 Nov 2019
    Quite small and only a couple of people there when I stayed, so there wasn’t much happening, however the staff were nice and the location is great :)
    Australia, Male, 25-30
  • 8.6


    28 Dec 2019
    It was a very pleasant stay. The staff here do not know any English and the hot water would run out very quickly if you showered in the evenings. Otherwise everything was clean, they had a private lot you can park your car for MXN$50 a day. If you want your laundry done they will ship it out and have it back to you the next day for around MXN$70. They also served breakfast which included coffee, a banana, a slice of cantaloupe melon/papaya, a couple pieces of citrus, and a small pastry.
    USA, Mixed Group, 31-40
  • 8.3


    17 Oct 2020
    Nice views from hammock as well as the roof terrace, just one steep stair from the city center, well-equipped roomy kitchen.
    Netherlands Antilles, Male, 41+
  • 8.0


    31 Aug 2021
    Good vibe, clean, decent amenities and kitchen well stocked. The staff were also very helpful regarding travel arrangements. I’d happily stay here again if in Valles.
    Australia, Male, 41+
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  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Book Exchange
  • Common Room
  • Cooker
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Meals Available
  • Board Games
  • Wi-Fi