Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

We are the Preferred Hostel for travelers with style, either alone, as a couple, with friends or family, who love nature, open spaces, live and share with other travelers, breakfast is enjoyed in the palapa around plants, flowers and birds. In common area surrounded by vegetation you can spend great moments, plan your next tour, eat, talk, drink a beer etc. and has a TV, microwave oven and refrigerator that you can use at no additional cost.

We are strategically located in the downtown area of Ciudad Valles. From our facilities you can reach some of the finest landmarks of the city such as Museo Regional Huasteco, Andador Bicentenario and Parque Urbano Luis Donaldo Colosio, amongst other interesting attractions and landmarks of our city.

We have two dorms with several capacities, all of them fully equipped with all the necessary services and amenities to bring to our guests and travellers the best possible experience within our facilities. We have several common areas where the guests and travellers can get together and exchange past experiences and future plans.

Hostal Casa Huasteca Policies and Conditions:

Cancellation policy: 72h before arrival.

Check in from 15:00 to 23:00 .
Check out before 11:00 .

Payment upon arrival by cash.

Taxes not included - 19.00%
Breakfast included.


The reception service is open from 07.00 to 20.00. If the check in must be done after 20.00, please inform us in advance to be ready and you can call us using the bell next to the entrance door.
No curfew.
The maximum period of stay is 14 days. View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.4

  • Location 9.4

  • Staff 9.0

  • Atmosphere 7.6

  • Cleanliness 9.8

  • Facilities 8.6

Latest Reviews

  • 10.0


    28 Jul 2019
    I stayed in Casa Huasteca during my trip at the Huasteca Potosina and I highly recommend it! The location is ideal, safe, and walking distance to many amenities such as a pharmacy, cafe, and some of the best adventure tour companies. The breakfast is small: a nice assortment of fruits and traditional “pan dulce” with coffee or tea. The rooms and bathrooms were very clean with big lockers. Additionally, there is an area for air drying clothes and even a small cushioned space for yoga!
    USA, Female, 25-30
  • 10.0


    29 Apr 2019
    Amazing hostel. Very neat and clean. One of the friendliest staffs. I would recommend 💯
    USA, Male, 25-30
  • 10.0


    26 Mar 2019
    We loved this hostel! Staff was incredibly kind and helpful and we met alot of new friends at the hostel and while doing outside excursions. If you have stars in hostels before then you will love this one!! Close and walking distance to anything you may need.
    USA, Female, 25-30
  • 10.0


    15 Mar 2019
    The staff is really nice, they are so accesible. I really appreciate all the help. I´m really hoping to come back soon.
    Mexico, Female, 25-30
  • 9.7


    04 Oct 2019
    As previous guests have said there are a lot of rules explained on arrival but no great problems with those. Pleasant garden to sit in and helpful staff. Air-conditioning in rooms was bliss as it gets humid here.
    England, Male, 41+
  • 9.1


    05 Sep 2019
    Friendly staff, clean. A great place to rest after a long day in the huastecas.
    Mexico, Male, 31-40
  • 8.9


    20 Jul 2019
    Very clean hostel and in a good location to the main street of the town. There were quite a few regulations in place which you need to be mindful of but otherwise enjoyed our time at this hostel. Staff were very friendly and helpful.
    New Zealand, All Female Group, 18-24
  • 8.9


    18 Mar 2019
    Clean and comfortable hostel with friendly staff in a central location.
    Macau, Male, 25-30
  • 7.7

    Very Good

    12 Jul 2019
    Lovely hostel, very comfortable, staff were great with local recommendations. However even though they're well aware of the fact that most buses on to the next destination are bought buses they don't let you hang out in the hostel once you've checked out. This is a pain when waiting till almost midnight for a bus and having to bring all your stuff somewhere for the evening. Especially in such high heat. Would seriously recommend they review this rule.
    Ireland, Female, 25-30
  • 6.9


    12 Jun 2019
    It's a clean hostel, with a nice atmosphere amongst the travelers. Breakfast is basic but nice. However. What they really should do is cool it with the passive aggressive signs everywhere and rules for literally everything. Also, nothing is free. Wanna use the AC? This temperature and only between these times and 40 peso please. Another one: If you wanna leave your bags at the day of checkout that's ok, but you can't stay in the building and are only allowed back for 15 min...
    Netherlands, Couple, 31-40
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  • Free Breakfast
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Security
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
  • Board Games
  • Foosball