Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Old colonial house restored in the center of Valladolid one block from the bus station and half block from the main park, enjoy our hospitality that will make you feel at home, with all the charm of a colonial house, we have a garden where you can relax in a typical Yucatecan hammock, we have clean beds, a little locker for each bed, bathrooms and showers with hot water 24 hours. Fully equipped kitchen, books and magazines for exchange, musical instruments and open wifi available in addition to tourist information.

Valladolid, the colonial city is a point of passage for large archaeological zones and beautiful cenotes, taking into account Chichen Itza only 20 minutes from Valladolid, as well as other archaeological sites such as Ek Balam and the family that are a few kilometers away. The location of the hostel is magnificent, therefore, you can reach the park of the historic center with a few steps; a side located the avenue of the friars that lead to the wonderful former convent of San Bernardino of Siena, the first Franciscan convent of America where you can also enjoy 3D video mapping.

The rooms have roof fans, individual drawers and shelves. The beds are individual and are in bunks, one room is for 11 people and the other two for 7. All the bathrooms are shared as well as the common areas, where the guests and travellers can get together and exchange past experiences and future plans.

Hostal Mamachá Policies and Conditions:

Cancellation policy: 72h before arrival.

Check in from 14:00.
Check out before 11:00 .

Payment upon arrival by cash.
Taxes included.
Breakfast not included.
Air conditioner on the 7 beds dorm with 4 people minimum (or paying) 9 pm to 5am.


The reception service is open from 07.00 to 23.00
No curfew.
This property might pre-authorize your credit card.
We don't accept payment with card. (only hostelword uses this for the fee) View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 8.9

  • Location 9.9

  • Staff 9.3

  • Atmosphere 8.7

  • Cleanliness 9.8

  • Facilities 8.7

Latest Reviews

  • 10.0


    12 Jul 2019
    We stayed in Mama Cha for 2 nights. Location was perfect, just at the beginning of Calzada de los Frailes and a couple of blocks away from the main square. The rooms were big, with A/C and clean. The staff was super nice and welcoming, and the common areas are the hostel are clean and homey. Would definitely stay again and recommend it to friends!
    Mexico, Female, 18-24
  • 10.0


    28 May 2019
    Loved my stay at this hostel even though it was only for 1 night. The staff were very friendly, helpful and insightful about the area. The hostel itself is very cute, clean and felt very homey!
    New Zealand, Female, 25-30
  • 9.7


    10 Jul 2019
    Comfiest beds in Mexico, I'm 6'4" and I fit on nicely, all you needed was a little fan action and it was quiiiiet!! Muy importante
    USA, Couple, 31-40
  • 9.7


    06 Jun 2019
    Very clean. Very polite and helpful staff. Great location for a day trip to Chichen Itza. Showers were great. Kitchen was great. Good location for exploring the town.
    England, Couple, 18-24
  • 9.7


    14 May 2019
    One of the most beautiful hostels I've ever stayed. It looked more like a boutique hotel. My only issue was the very poor WiFi. It was constantly disconnecting.
    Greece, Male, 25-30
  • 9.4


    15 Sep 2019
    Super lovely decoration and feel. Less than 500 metered away from the bus station and super close to both main squares. Very quiet and peaceful in spacious rooms and beautiful kitchen and courtyard. Great showers etc too!
    England, Female, 18-24
  • 9.1


    08 May 2019
    Very beautiful hostel, lovely outdoor space and about two blocks from the bus station and collectivos for chichen itza, very clean, staff are lovely and the kitchen is great - there’s no air conditioning which was a big issue for me but if you’re sensitive to the heat at night it might be something to consider. Over all a great hostel
    Scotland, All Female Group, 18-24
  • 8.9


    16 Jul 2019
    Be sure to get a room with AC.
    USA, Female, 25-30
  • 8.3


    02 Aug 2019
    Had a nice stay here, the rooms are spacious and the staff are helpful. It is essentially in the middle of town which made getting around very easy. We hired mopeds to check out chichen itza the next day which I would recommend!
    England, Male, 25-30
  • 7.7

    Very Good

    30 Apr 2019
    The people, location and aesthetic of the hostel are perfect! But, I was placed in the 7th bed in the dorm (a random 7th bed without the top bunk, squished into the corner). This bed didn’t have the hooks, shelves or bedside tables that the others did, plus the light and fan switches were directly above my bed. I woke up in the night to another guest (an older man in his underwear) leaning over me to switch off the fan - scared the hell out of me! Having this bed completely ruined my experience!
    New Zealand, Female, 25-30
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Breakfast Not Included
  • Ceiling Fan
  • Fridge/Freezer
  • Hot Showers
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi