Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation Policy: 4 days before arrival

50% deposit for groups larger than 10 made no less than 1 week in advance of arrival

If there is a no show, no amount of the deposit shall be returned

Any changes to the reservation, including guest numbers, shall be made no less than 4 days before arrival. Failure to notify will result in the full original amount charged.

Additional Terms and Conditions

Check In: 2.00 pm
Check Out: 12.00 pm

Method of Payment upon the arrival: Cash only!

Breakfast is included.
Taxes are included.

Families with children are welcome.
There are no drugs allowed in the hostel and on our property.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Hostal Pakay boasts great views over the town, the Andes mountains and the captivating grounds around the guesthouse. The property has more than two hectares that displays a variety of plants and birds plus a jungle garden with the typical agriculture of the Amazon.

It is built with local materials and eco-friendly accommodations like dry toilets and a biological waste water treatment.

We offer:

- Private and Dorm rooms available
- Breakfast Included
- Hot water
- Hammocks
- Free WiFi
- Free and unlimited drinking water
- Beer for sale
- Book exchange
- Tour agency is located onsite, with tours guided in English, German and Spanish
- Kayak lessons
- Full day raft trips
- Cultural Immersion programs

Hostal Pakay is a beautiful eco-friendly guesthouse, built of local materials such as Bamboo, and Palm

Hostal Paklay is located in the outskirts of town, surrounded by Amazon Jungle. From the bus station it is only a few minutes by taxi or a 15-minute walk.

Please note:

Cancellation Policy: 1 day before the arrival

Check In: 2.00 pm -10:00 pm

Check Out: 12.00 pm

Method of Payment at check out: Cash only!

Breakfast is included.

Taxes are included. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.3

  • Security 9.5

  • Location 9.1

  • Staff 9.3

  • Atmosphere 9.3

  • Cleanliness 10.0

  • Facilities 9.5

Latest Reviews

  • 10.0


    06 Jun 2019
    Beautiful & sustainable hostel on the edge of town but still a quick, easy, and safe walk into town (even for a woman alone at night). Tony is THE BEST tour guide and knows the jungle like the back of his hand. The tours were so great and included delicious food that catered to different dietary restrictions. The kitty was so sweet too! If I ever come back to Tena, I would 100% stay here again! Thanks for everything!!
    USA, Female, 18-24
  • 10.0


    02 May 2019
    Unbelievable jungle hostel located a 5 minute taxi from Tena Bus Terminal. Tony and his team run a spotless jungle hostel which is so accommodating, alongside Pakay Tours where we experienced an excellent high quality and hugely informative tour of the jungle. Tony’s attention to detail, passion for wildlife and regard for safety stood out in particular. Would recommend to anyone looking to visit Tena and the Amazon jungle.
    England, Couple, 18-24
  • 10.0


    25 Jan 2019
    Tony and all the staff were amazing and we really enjoyed our stay here. The property is so peaceful and relaxing. Breakfast is as good as any hotel! The beds are comfy, the showers are hot, everything is clean and the mosquito nets are in good condition. Christian was so kind to take my friend to the police station when he was robbed on the bus. Thanks for everything!
    England, Mixed Group, 25-30
  • 10.0


    20 Dec 2018
    Honestly a really great hostel to easily experience the Amazon with only a weekend or a few days. Setting was great at the edge of town nestled among gardens. It gives you the feeling of solitude but you can easily walk to the bus station and restaurants in town. They run a ton of different trips from hiking to rafting to caving to visiting indigenous communities, you will not run out of things to do. Would definitely return the next time I'm in Ecuador.
    USA, Male, 25-30
  • 10.0


    26 Oct 2018
    My friends and I had an incredible time at this hostel! Tony is very knowledgeable and organized some amazing tours for us. Breakfast was delicious and the whole ambiance was just what we needed after a few weeks in Quito. The dry toilets are way easier to get used to than I thought they would be. The location is great -- you feel like you are in the middle of the jungle but are still close enough to the city to be able to easily go into town for a meal. Can't recommend it enough!
    USA, Female, 18-24
  • 9.7


    18 Sep 2019
    Absolutely loved my stay at Hostal Pakay!!! The staff/owners are incredibly friendly and attentive. Tony, one of the owners is an incredibly knowledgeable guide. Breakfast is served family style which is a very welcome homey touch! Minimum locker security in the dorms but I never felt like myself or my things were unsafe.
    USA, Female, 18-24
  • 9.7


    15 Mar 2019
    Really good dude that works there, will look out for you and give greats tips if prompted. Makes really good breakfast and sometimes even dinner for you!
    Australia, Male, 25-30
  • 9.4


    24 Jan 2019
    Tony was really accommodating and helpful while trying to organise the tour we wanted to go on! He took us on the tour and showed us all the ins and outs of the Amazon from Tena. The included breakfast was delicious - especially his homemade bread.
    Australia, Female, 18-24
  • 9.1


    10 Oct 2018
    Hostal Pakay is in a beautiful location, the staff is kind, and the facilities were possibly the nicest we have stayed in. (The WiFi was also the fastest, which was nice for uploading our rainforest pictures.) I was a little afraid of the dry toilet initially, but it was actually super nice and I think more people should have them! Do be aware that they are not right in town. They have good laundry service, but it cost $6 for our load! A monopoly on rainforest returners, it seems!
    USA, Couple, 25-30
  • 8.6


    30 Sep 2019
    Beautiful jungle lodge, across the street from the main part of Tena. Eco-friendly place with compost toilets and a great breakfast, as well as hot showers.
    England, Female, 18-24
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  • Free Breakfast
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Book Exchange
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • 24 Hour Reception
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Meals Available
  • Board Games
  • Wi-Fi