Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

- If the reservation is canceled one month before the check-in date, the entire pre-payment is returned and if it is two weeks before, we will refund half of it. For less than that there is no refund.

- If it's a no show, half of the booking will be charged.

Additional Terms and Conditions

- There is a deposit of 5.000 CLP or 10 USD for each magnetic key to access the hostel. At the end of the stay we will return it.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

- We charge 50% of the booking to make the reservation. Valid for groups of more than 10 people.

- Every group must have a responsible person who will sign a form with the rules, services and possible fines for any damages or inconveniences.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hostal Providencia

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

With the perfect location, varied breakfast, comfy beds, spacious and decorated common areas, a cozy bar and an efficient staff, Hostal Providencia guarantees you a pleasant and fun experience with the best price-quality of the city.

We are located in the heart of Santiago, just 5 minute-walk from Plaza Italia, Baquedano metro station and the neighborhood of Bellavista, where you will find the best nightlife with many pubs, bars and restaurants.

Hostal Providencia stands out for its capacity and big variety of rooms. We have shared dorms (new ones have USB and own light points) and privates single, double, triple and family (4, 5 and 6 people), all with private or shared bathroom option. You can also choose the standard economic type -a large heritage house- or superior - more like a hotel with 32 'plasma TV and central heating.

Another great attraction is our unforgettable activities: nights of 'terremotos' (typical Chilean drink), pisco sour, pasta and wine, hamburgers, fajitas, choripan, hot dogs, risotto, wine tasting and much more!

Other services:
Safe 24h reception (entrance with swivel)
Breakfast included
WIFI throughout the hostel
Multilingual Staff
Bed linen and towel
Daily cleaning
Two full eqquiped kitchens
Free national and international calls (landlines)
Info & Tours
Laundry (additional cost)
Free tea all day
Printing service
Vendomatica (snacks and drinks)
Two patios (smoking areas)
Book Exchange

Do not think twice: We don’t provide you only a nice stay, we give you an experience!

Check in: 2pm
Check out: 11.30am View House Rules


Get a taste for Chile at Hostal Providencia. Uncover the best of Santiago while you mingle with other travellers at one of our foodie nights – we serve up terremoto (a typical Chilean drink) and pisco sours alongside fajitas and choripán in our bar. Recover the morning after with a free breakfast before tagging onto one of our tours – we have three, five and seven-day itineraries mapped out where you can see the sights and meet new friends. With free Wi-Fi and plenty of chill-out lounges, you can update your Instagram or meet other guests.


Getting to us from Santiago International Airport is a simple 20 minute taxi ride. From Terminal Alameda Santiago bus station, take the metro five stops to Baquedano and our door is 6 minutes away – a 20-minute journey in total. See the sights on foot and take the 5-minute stroll to Plaza Italia. Fancy a hike? Head up to San Cristóbal Hill, a 24-minute taxi journey away. Finish your day in the Bellavista neighbourhood – 11 minutes from our hostel – for typical Chilean bars and restaurants.

Rooms and Dorms

Stay solo in a single room or get more room in a twin, double or triple with a private en-suite or shared bathroom. You can even push the boat out and stay in our hotel-quality superior rooms that have TVs. Mixed and female-only dorms come with free linen and towels – meaning more room in your backpack! Plus, bunks have individual USB charging points, lamps and lockers for your luggage.

Extras and activities

Once you’ve seen Santiago grab a partner for a game of Wii or table football in our lounge, or catch the last of the sun on our outdoor patios. Save money for the evening pub crawl and cook dinner in one of our two communal kitchens before heading to the bar to start the night. We offer free national and international calls to landlines if you want to phone home (ask at our 24-hour reception).

View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.6

  • Location 9.3

  • Staff 8.9

  • Atmosphere 8.5

  • Cleanliness 8.8

  • Facilities 8.9

Latest Reviews

  • 10.0


    04 Jul 2019
    Can’t do better than Hostel Providencia. Such a positive and homey atmosphere. I loved it there!
    Canada, Male, 31-40
  • 10.0


    06 Jun 2019
    A great hostel for solo travellers, whilst with a slightly strange layout was comfortable and a good atmosphere, especially in the mornings at breakfast and on the night at the group dinners. All the staff were very friendly and willing to help with any query, as well as the cleaning staff that were very attentive and ensured the hostel was super clean at all times.. especially lovely to come back to a made bed at the end of the day. Would definitely stay again when returning to Santiago.
    England, Female, 18-24
  • 10.0


    02 Jun 2019
    Best hostel in Chile! They have an awesome staff that does hostel dinners and free drink nights. They know where the party is at and they tell you how to get there. The beds were super comfortable and the room was homey. Had a great experience overall!
    USA, Female, 25-30
  • 9.7


    30 Jun 2019
    A very nice and convenient place
    France, Male, 25-30
  • 9.7


    25 Jun 2019
    Well organized, secure and with many activities!
    France, Male, 25-30
  • 9.4


    07 Jul 2019
    Comfortable beds, good location. Helpful staff.
    Norway, Female, 25-30
  • 8.6


    07 Jun 2019
    Great hostel, nice beds. Was low season so not so many people there and its a huge hostel. Common areas are divided which is not too great. And beer is expensive
    Finland, Male, 25-30
  • 8.3


    16 Jun 2019
    Clean, large hostel with decent facilities and helpful staff. As others have said this is a big hostel, there are multiple common areas, and this makes it a little harder to get that hostel vibe but not impossible. Large variety of guests. Breakfast is OK - hardboiled eggs or eggs you can cook your own way and the usual toast/coffee/tea/fruit. Wifi was reliable. Decent location for a stay STGO and getting around town.
    USA, Female, 31-40
  • 8.0


    18 Jun 2019
    1) READ THE DESCRIPTION - There are two services, standard and superior. They cost almost the same but one is nicer and only superior has heating. Don't choose standard in winter! 2) Be EXTREMELY careful with the day tours offered there! They are basically a s***m. Guide had no idea what I had paid for and took me somewhere else than what I paid for!!! And on another day they took us to a distant, expensive restaurant for lunch and forced us to eat there or starve. Everything was sketchy, beware
    Uruguay, Male, 25-30
  • 7.1

    Very Good

    26 Jun 2019
    The location of the hostel was great as I could easily walk to parque forestal and the belles artes museum and the neighborhood of bella Vista and La Chascona. The breakfast was plentiful with eggs, bread, cereal, fruit, spreads, coffee and hot chocolate. Everyone on staff was super friendly. The kitchen was loud at night, so great if you are looking for a bar and social atmosphere on site at night. I would have liked my room to be cleaner and warmer but overall was satisfied.
    USA, Female, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Common Room
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Foosball
  • Wi-Fi