Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

- If the reservation is canceled one month before the check-in date, the entire pre-payment is returned and if it is two weeks before, we will refund half of it. For less than that there is no refund.

- If it's a no show, half of the booking will be charged.

Additional Terms and Conditions

- There is a deposit of 5.000 CLP or 10 USD for each magnetic key to access the hostel. At the end of the stay we will return it.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

- We charge 50% of the booking to make the reservation. Valid for groups of more than 10 people.

- Every group must have a responsible person who will sign a form with the rules, services and possible fines for any damages or inconveniences.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

With the perfect location, comfy beds, spacious and decorated common areas, a cozy bar and an efficient staff, Hostal Providencia guarantees you a pleasant and fun experience with the best price-quality of the city.

We are located in the heart of Santiago, just 5 minute-walk from Plaza Italia, Parque Bustamante metro station and the neighborhood of Bellavista, where you will find the best nightlife with many pubs, bars and restaurants.

Hostal Providencia stands out for its capacity and big variety of rooms. We have shared dorms (new ones have USB and own light points) and privates single, double, triple and family (4, 5 and 6 people), all with private or shared bathroom option.

Due the pandemic and as a requirement to enter Chile, PCR tests are mandatory at th airport and with it the "Movility Pass" that we ask as requirement for stays in dorms. Otherwise, for your first night you'll need to book a Private Ensuite room while you get your PCR negative results!

Other services:
Safe 24h reception (entrance with swivel)
WIFI throughout the hostel
Multilingual Staff
Bed linen and towel
Daily cleaning
Two full eqquiped kitchens
Laundry (additional cost)
Free Coffee and tea all day
Printing service
Vendomatica (snacks and drinks)
Two patios (smoking areas)
Book Exchange

Do not think twice: We don’t provide you only a nice stay, we give you an experience!

Check in: 2pm
Check out: 11.30am View House Rules

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Reviews & Ratings

  • Value For Money 7.8

  • Security 8.8

  • Location 8.6

  • Staff 7.6

  • Atmosphere 7.7

  • Cleanliness 7.6

  • Facilities 7.5

Latest Reviews

  • 9.4


    15 Apr 2022
    Very good could do with some more engagement maybe through some promotional nights where everyone gets involved together
    Australia, Male, 31-40
  • 8.6


    30 May 2022
    Good location, friendly staff and fab facilities. We stayed a few nights in a private room which was big in size and very comfy beds. Hostal had lots going on, including a free pisco sour happy hour which was fantastic- it’s now our new fave drink. Free tea and coffee was a real bonus.
    England, Female, 31-40
  • 8.0


    04 Apr 2022
    We arrived in the night and had booked 3 beds in a female dorm. When we were taken to our dorm we found that there was a man sleeping there and that they did not have enough beds in this dorm for us so one of us had to switch to a different room. This was extremely annoying as we had purposely booked 3 beds in the same room in a female dorm. There was also no ladder to climb into the top bunk bed which was very high up. The plugs did not work for both of us. For the rest, good location.
    Netherlands, Female, 18-24
  • 7.4

    Very Good

    16 Jul 2022
    Cleanliness of the bed and shower could have been far better. Multiple colored of women’s hair in both.
    USA, Male, 25-30
  • 7.1

    Very Good

    01 Jul 2022
    Didn’t love this hostel. No heat during the winter, could be cleaner and kitchen facilities were not stellar.
    USA, Female, 18-24
  • 6.3


    31 Mar 2022
    Very average hostel. The guy showing us our room was very unfriendly, and the showers were FREEZING, nothing amazing
    Italy, Female, 18-24
  • 6.0


    26 Jun 2022
    I met some nice people there but the atmosphere was quite dead every night. The bar closed early after around 10:30 and I didn’t see anyone promoting the bar crawls or events. The showers only really had hot water in the evening. If you were lucky you could catch 5 minutes in the morning. The common areas were constantly cold with no heating. The kitchen wasn’t cleaned properly. Cups and cutlery had food left on them. The staff aren’t always attentive or smiley at reception.
    England, Male, 25-30
  • 5.7


    19 Jun 2022
    The hostel is a big backpackers/coworkers usine, it’s difficult to figure out how everything is working. They indicate providing service they don’t necessarily have like towels which are only “if available”, or thematics night which during my stay lasted like 1 hour only, heater not working. I don’t recommend breakfast neither, it’s cheap but doesn’t worth it, just a bag with apple, biscuits, yogurt and a bad tasting sandwich. A lot of staff, some very nice, other who act as if you’re not here…
    France, Female, 25-30
  • 4.6


    20 Mar 2022
    I had to book a private room while awaiting my PCR COVID result taken in the airport as directed by the Chilean government. Room was not clean. Both the bin in the bedroom and the bin in the bathroom were full on arrival. There were two beds in my room, one had been slept in and had not been cleaned. Staff were not friendly Really disappointed with my stay here and would not recommend this hostel to others.
    Ireland, Female, 25-30
  • 3.1


    20 May 2022
    They have a million unreasonable rules, including a no outside alcohol policy even though they don't have a regular bar (tiny little area for drinks that nobody used). I stayed in a private room, I believe either 201 or 202 and was bitten by bed bugs in the night. Staff were rude. They are not very attentive to the front door and will leave you waiting outside. It's a shame it has poor management because the building is huge absolutely beautiful.
    USA, Male, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Elevator
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Games Room
  • Wi-Fi