Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

- If the reservation is canceled one month before the check-in date, the entire pre-payment is returned and if it is two weeks before, we will refund half of it. For less than that there is no refund.

- If it's a no show, half of the booking will be charged.

Additional Terms and Conditions

- There is a deposit of 5.000 CLP or 10 USD for each magnetic key to access the hostel. At the end of the stay we will return it.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

- We charge 50% of the booking to make the reservation. Valid for groups of more than 10 people.

- Every group must have a responsible person who will sign a form with the rules, services and possible fines for any damages or inconveniences.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hostal Providencia

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

With the perfect location, varied breakfast, comfy beds, spacious and decorated common areas, a cozy bar and an efficient staff, Hostal Providencia guarantees you a pleasant and fun experience with the best price-quality of the city.

We are located in the heart of Santiago, just 5 minute-walk from Plaza Italia, Baquedano metro station and the neighborhood of Bellavista, where you will find the best nightlife with many pubs, bars and restaurants.

Hostal Providencia stands out for its capacity and big variety of rooms. We have shared dorms (new ones have USB and own light points) and privates single, double, triple and family (4, 5 and 6 people), all with private or shared bathroom option. You can also choose the standard economic type -a large heritage house- or superior - more like a hotel with 32 'plasma TV and central heating.

Another great attraction is our unforgettable activities: nights of 'terremotos' (typical Chilean drink), pisco sour, pasta and wine, hamburgers, fajitas, choripan, hot dogs, risotto, wine tasting and much more!

Other services:
Safe 24h reception (entrance with swivel)
Breakfast included
WIFI throughout the hostel
Multilingual Staff
Bed linen and towel
Daily cleaning
Two full eqquiped kitchens
Free national and international calls (landlines)
Info & Tours
Laundry (additional cost)
Free tea all day
Printing service
Vendomatica (snacks and drinks)
Two patios (smoking areas)
Book Exchange

Do not think twice: We don’t provide you only a nice stay, we give you an experience!

Check in: 2pm
Check out: 11.30am View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.6

  • Security 9.5

  • Location 9.3

  • Staff 8.9

  • Atmosphere 8.4

  • Cleanliness 8.7

  • Facilities 8.6

Latest Reviews

  • 10.0


    15 Sep 2019
    Amazing hostel. Ive been to 70+ countries..this hostel is one of my top 3 hostels. Best location, safe, clean, awesome staff..They have breakfast for early a.m. travellers at thank uuuuu..Answered my whats app text when some idiot was screaming down the hall at 4am.. Will be back and will stay here again. Skip the food 5k. Eat at Galindos 6.7k..ate here 4x with amber beer 1.8k
    USA, Female, 41+
  • 10.0


    07 Sep 2019
    Great staff and atmosphere. Also very good facilities and nice rooms.
    England, Male, 25-30
  • 10.0


    04 Jul 2019
    Can’t do better than Hostel Providencia. Such a positive and homey atmosphere. I loved it there!
    Canada, Male, 31-40
  • 9.7


    30 Jul 2019
    Minha estadia foi simplesmente ótima! As pessoas que conheci são maravilhosas, preço justíssimo, café da manha e localização maravilhosos, como tinham brasileiros trabalhando também pude ver e receber dicar e fazer bons amigos, recomendo a todos!!!
    Brazil, Male, 18-24
  • 9.4


    07 Jul 2019
    Comfortable beds, good location. Helpful staff.
    Norway, Female, 25-30
  • 8.9


    14 Aug 2019
    Large hostel but great atmosphere. The "superior" dorms are bigger and comfier. Breakfast is actually great with eggs fruit and dolce de leche. Location is good, also close to The metro.
    Canada, Female, 31-40
  • 7.7

    Very Good

    18 Jul 2019
    My suggestion is not use the tours from hostal, expensive and confusing. Also, dorms were older than the pictures in the internet. Staff was great and awesome location.
    Brazil, Female, 18-24
  • 7.4

    Very Good

    26 Aug 2019
    Hit or miss. Room clean but sparse. Bathroom not clean upon arrival, but was better on day 2. The front desk staff about half super helpful and kind, and half surly and pissy; I had better luck with the women. Kitchen small for a hostel of this size, but fridge space was ok. I was annoyed on check out to find the kitchen locked and I had to get someone to let me in to get my stuff. Bar area full of drunk 20-somethings in evenings, bar and courtyard loud. Tour company was great and helpful!
    USA, Female, 31-40
  • 7.1

    Very Good

    20 Aug 2019
    Nowhere near enough bathrooms and dirty - no drains so water pools in them. Poor vibe as almost no travellers - full of people there for work/business. Matresses old and sagged. Breakfast ok, otherwise not bad. Good location
    Australia, Male, 31-40
  • 7.1

    Very Good

    08 Aug 2019
    Really nice and helpful staff, always available to help you. The atmosphere was always festive and there was not a good sound isolation in the room. Not the best place to rest, there was always a lot of noise outside. I didn’t like the breakfast so much, there was little variety of food.
    Brazil, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Common Room
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Foosball
  • Wi-Fi