Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

- If the reservation is canceled one month before the check-in date, the entire pre-payment is returned and if it is two weeks before, we will refund half of it. For less than that there is no refund.

- If it's a no show, half of the booking will be charged.

Additional Terms and Conditions

- There is a deposit of 5.000 CLP or 10 USD for each magnetic key to access the hostel. At the end of the stay we will return it.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

- We charge 50% of the booking to make the reservation. Valid for groups of more than 10 people.

- Every group must have a responsible person who will sign a form with the rules, services and possible fines for any damages or inconveniences.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

With the perfect location, comfy beds, spacious and decorated common areas, a cozy bar and an efficient staff, Hostal Providencia guarantees you a pleasant and fun experience with the best price-quality of the city.

We are located in the heart of Santiago, just 5 minute-walk from Plaza Italia, Parque Bustamante metro station and the neighborhood of Bellavista, where you will find the best nightlife with many pubs, bars and restaurants.

Hostal Providencia stands out for its capacity and big variety of rooms. We have shared dorms (new ones have USB and own light points) and privates single, double, triple and family (4, 5 and 6 people), all with private or shared bathroom option.

Another great attraction is our unforgettable activities: nights of 'terremotos' (typical Chilean drink), pisco sour, BBQ, pasta and wine, hamburgers, fajitas,strogonoff, wine tasting and much more!

Other services:
Safe 24h reception (entrance with swivel)
WIFI throughout the hostel
Multilingual Staff
Bed linen and towel
Daily cleaning
Two full eqquiped kitchens
Info & Tours
Laundry (additional cost)
Free tea all day
Printing service
Vendomatica (snacks and drinks)
Two patios (smoking areas)
Book Exchange

Do not think twice: We don’t provide you only a nice stay, we give you an experience!

Check in: 2pm
Check out: 11.30am View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.5

  • Security 9.5

  • Location 9.0

  • Staff 9.0

  • Atmosphere 7.5

  • Cleanliness 8.5

  • Facilities 7.5

Latest Reviews

  • 10.0


    27 Feb 2020
    We had a great stay here! The night we arrived there was an hour with free pisco sours and the option to buy dinner made at the hostel. The staff was so accommodating to also have a vegetarian option every night. There have been protests down the street at the square, but we never felt unsafe here. Staff was very helpful with giving us travel advice and many were bilingual.
    USA, Mixed Group, 25-30
  • 10.0


    14 Dec 2019
    Lovely friendly staff, great location. Room very cosy. Loved our stay.
    Australia, Female, 25-30
  • 9.7


    13 Mar 2020
    Fun and helpful staff, amazing location and comfortable atmosphere! Definitely one of the cleanest and most organized hostels I've stayed at... Lots of options for activities and opportunities to meet other travellers!
    Canada, Female, 18-24
  • 9.7


    15 Feb 2020
    I had a great time staying at Hostal Providencia with my friends. The Staff is suuper helpful and kind! There is always something going on. You’re always more than welcome to join there activities with the Hostel.
    Switzerland, Female, 18-24
  • 9.1


    23 Feb 2020
    Pros: 1) Excellent atmosphere in the common areas 2) Good value for money for the stay with parties and meals 3) Close to Bela Vista, Lastaria and Barrio Italia Cons: 1) Too close of the square where the manifestations take place (Plaza Italia)
    Brazil, Couple, 31-40
  • 9.1


    12 Jan 2020
    Nice social with a good breakfast. Facilities were good and atmosphere decent. Would not recommend if you do not speak Spanish as was not a lot of English speaking people
    Ireland, Male, 18-24
  • 8.0


    26 Dec 2019
    It is a very big hostel, huge. Staff was nice, breakfast was cool with the eggs that you can cook yourself. Location is good but it's a bit inconvenient with the protests going on. The bathrooms were a bit dirty but I guess it is to be expected in such a big hostel with so many guests.
    Canada, Female, 18-24
  • 8.0


    15 Dec 2019
    We stayed two nights. We arrived early in the morning and the room we were due to stay in was empty so they let us check in early which was great. The breakfast was good and the hostel was very clean too.
    Ireland, Male, 25-30
  • 6.0


    30 Dec 2019
    The hostel is not fit for a solo traveller, the social atmosphere is non-existent. The amenities were ok, and the location is quite close to the downtown core. Other than this, I would not recommend the hostel.
    Canada, Female, 25-30
  • 5.4


    27 Dec 2019
    Stayed here as a solo traveller with the intent of meeting other travellers and being clean, but the reviews about this being weirdly filled with locals and having no atmosphere are all accurate. No atmosphere and hard to meet others. Breakfast was bad with flies everywhere. Booked a private room with bathroom which was overpriced relative to what I got. It was safe despite the protests, so I’ll give them that, but will not stay here again and would absolutely NOT recommend for solo travellers.
    Canada, Female, 25-30
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Elevator
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Games Room
  • Wi-Fi