Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

The Hostel 20 Bordeaux is a friendly and cosy hostel ideally located in the city center of Bordeaux. The hostel is set in a 18th building. The hostel offers private and shared rooms. Free Wi-Fi is available throughout the property. Guests have access to a simple kitchen with refrigerator and microwave. The property is tastefully decorated. Check-in possible only from 11 am to 11 pm.

The Hostel 20 Bordeaux is located in Chartrons, this hostel is within a 10-minute walk of Bordeaux Wine and Trade Museum and Contemporary Art Museum. Place des Quinconces and Maison du Vin de Bordeaux are also within 2 km. The location is perfect for those who want to discover the richness of the city.

The property offers a dorm and a private room. Rooms have shared bathroom. For your comfort, all rooms are cleaned every day between 11 am and 4 pm.

Hostel 20 policies & conditions:

Check-in time from 4 pm to 11 pm.
Check-out time is 10 am.

Payment types accepted at this property: cash, credit card and debit card.
This property may pre-authorize your card before arrival.

Cancellation policy: 24 hours before arrival.

Taxes not included - Local occupancy tax 0.80 euros per person per night.

Breakfast not included. Extra-cost: 2 euros per person per day.
Served daily from 7 am to 10 am.


24-hour front desk.
Check-in time possible until 11 pm.
If you are planning to arrive after 8 pm please contact the property in advance using the information on the booking confirmation.

Minimum check-in age is 18.

Non smoking.

No pets are allowed at this property.

We do not accept online group bookings of 6+ guests, you must contact us directly before making the booking.

Not suitable for children. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.5

  • Security 9.0

  • Location 9.1

  • Staff 9.5

  • Atmosphere 9.0

  • Cleanliness 8.8

  • Facilities 8.3

Latest Reviews

  • 10.0


    13 Sep 2019
    Amazing hostel! I only stayed one night but I loved the atmosphere and it was a great location with a good vibe. I had an situation where I needed to adjust my booking and they were so much more kind and accommodating than I would expect. Easy to meet others, but try to stay more than one night :)
    USA, Female, 25-30
  • 10.0


    30 Aug 2019
    Great hostel experience for a solo traveler. Good atmosphere and people.
    Ireland, Female, 25-30
  • 9.4


    26 Aug 2019
    Great place to stay! Loved the location in the center or everything and the staff was exceptionally helpful. I do think That adding some extra kitchen utensils to cook with would be a great way to make the space more accommodating.
    USA, Female, 18-24
  • 9.1


    11 Sep 2019
    Best hostel I’ve stayed in by far. Friendly atmosphere and perfect for solo travellers, I will definitely be back!
    England, Female, 18-24
  • 8.6


    26 Sep 2019
    Had a great time! the area around the hostel is very lovely, walking distance to the city centre and near the tram. The room felt clean, and I didn’t feel like security was a problem or worried about my stuff being stolen. staff were lovely, although not super talkative with guests (maybe just me though). I will say that the kitchen was very small and not sparkling clean but it works! overall a lovely stay :) i would come back for sure
    New Zealand, Female, 18-24
  • 8.3


    20 Sep 2019
    I really loved the location of this hostel. It was more residential but with some amazing back streets with cute wine bars and cafes. Much better than the city centre! The beds were comfortable, the staff were great, and it was social without being a party hostel. My negatives were that the bathrooms needed to be cleaned more regularly, the wifi didn’t really work and the bed frames were super squeaky. Oh and the teeny tiny kitchen was always dirty.
    Australia, Female, 25-30
  • 7.7

    Very Good

    02 Sep 2019
    There is nothing wrong with this hostel except of few manager/staff issues. The place is clean, matress was great, bed frame not so much. Location is awesome. Kitchen is small and lacks equipment. The reception staff was more concerned with selling breakfast and dinner to you. Most of my questions about the city went unanswered and was given the run around. Even request for bars, restaurants, pri and bus stations came with a 'hold on a min.' I was late to my bus because I could not get an answer
    USA, Male, 31-40
  • 7.4

    Very Good

    23 Sep 2019
    Not much of an atmosphere but that's not entirely the hostel's fault. Borken shower head holder, no hangers/hooks for clothes/towel in one shower which means dumping your clothes on the floor. Why not just fix it and if it keeps breaking then get a different shower system. The hostel does not have an age limit, therefore, you get people of all ages, not particularly good for young travellers hoping to meet other young people. Dinner is okay. There should be more organised events/nightouts/etc.
    China, Male, 18-24
  • 7.4

    Very Good

    01 Sep 2019
    Small bathrooms and squeaky beds but overall a good stay.
    USA, Female, 25-30
  • 6.6


    12 Oct 2019
    The hostel was very well located, clean and safe. But my bed broke twice (the slats underneath that hold the mattress), once at midnight, waking up the other person sleeping in the room, and the staff were unable/unwilling to fix it properly so it caved in while I slept. They refused to let me switch beds even though there was one free because it was too "complicated" to do in their system.
    Canada, Female, 25-30
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Wi-Fi