Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

From August 9, 2021, the health pass will be compulsory for all access to the establishment (valid QR code of vaccination or QR code of negative PCR or antigen test of less than 48 hours)

The Hostel 20 Bordeaux is a friendly and cosy hostel ideally located in the city center of Bordeaux. The hostel is set in a 18th building. The hostel offers private and shared rooms. Free Wi-Fi is available throughout the property. Guests have access to a simple kitchen with refrigerator and microwave. The property is tastefully decorated. Check-in possible only from 11 am to 11 pm.

The Hostel 20 Bordeaux is located in Chartrons, this hostel is within a 10-minute walk of Bordeaux Wine and Trade Museum and Contemporary Art Museum. Place des Quinconces and Maison du Vin de Bordeaux are also within 2 km. The location is perfect for those who want to discover the richness of the city.

The property offers a dorm and a private room. Rooms have shared bathroom. For your comfort, all rooms are cleaned every day between 11 am and 4 pm.

Hostel 20 policies & conditions:

Check-in time from2 pm to 8 pm.
Check-out time is 11 am.

Payment types accepted at this property: cash, credit card and debit card.

We will pre authorize your credit card before arrival according to the cancellation policy.
Authorization means that we ask the credit card company to block an amount on your credit card (normally equal to the first night).

Cancellation policy: 24 hours before arrival.

Taxes not included - Local occupancy tax 0.80 euros per person per night.


Check-in time possible until 8 pm.
If you are planning to arrive after 8 pm please contact the property in advance using the information on the booking confirmation.

Minimum check-in age is 18.

Non smoking.

No pets are allowed at this property.

We do not accept online group bookings of 6+ guests, you must contact us directly before making the booking.

Not suitable for children. View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 8.7

  • Location 9.2

  • Staff 9.0

  • Atmosphere 8.5

  • Cleanliness 8.4

  • Facilities 8.3

Latest Reviews

  • 10.0


    16 Jul 2021
    Very nice stay here. Staff are very helpful and Barry friendly. Met some really cool people here and it is in a great location. Will definitely stay here if I am ever back in Bordeaux. Thank you guys!
    USA, Male, 18-24
  • 9.7


    06 Aug 2021
    Good place to stay, clean and with good facilities. Very friendly staff. Good breakfast. The gave a luggage store which is really helpful.
    Spain, Male, 41+
  • 9.7


    18 Jul 2021
    Had a great time here! Perfect location and I met a lot of awesome people :) would definitely go there again!
    Belgium, Female, 18-24
  • 9.4


    07 Sep 2021
    Only problem in this hostel was the terrace was right next to my room and people we quite loud late into the night, other than that I loved staying here! Small in general but clean and inviting, super good vibes. Planning to go back.
    USA, Female, 18-24
  • 9.1


    27 Jul 2021
    I did not spend that much time in the hostel, but it was clean, the breakfast was fine and the staff were friendly. I'll recommend you this hostel. The location is good also.
    Chile, Male, 18-24
  • 9.1


    18 Jul 2021
    Great Hostel, Fantastic staff. A true Hostel experience.
    Switzerland, Male, 25-30
  • 9.1


    09 Jul 2021
    The staff and guests were really friendly and helpful. There was a great convivial atmosphere in the common room with a bar and some catering on offer as well. The breakfast was particularly good value. There is also a kitchen for guests to use at the end of the bar area and the open-plan nature of the common area was great, meaning you could chat with anyone if you wished. The area is not too fancy but has a lot of charm to it and there are two tram lines near connecting to major tourist spots!
    Scotland, Female, 18-24
  • 7.4

    Very Good

    16 Aug 2021
    Enjoyed our time staying at this hostel. The atmosphere in common room was really good and we met great people. Staff are were quick to help you with anything. The shower areas were clean but the two in our area were either not attached to the wall or were close to falling off. We also avoided using the kitchen as it didn’t seem very clean and the fridge smelled funny! Thankfully the family meal option was cheap (€5 for main and wine) so this wasn’t a deal breaker. Would stay again.
    England, Couple, 25-30
  • 6.9


    06 Jul 2021
    I did not have a positive stay. The check-in took 1.5hours because the staff was slow and did not know how to handle the software. They did not give me a clean bed. I would not reccomend this hostel based on my experience
    Spain, Male, 25-30
  • 4.6


    28 Jul 2021
    They lost our laundry for an entire day. When they took me into the laundry room to identify my laundry, there was laundry piled 3 feet high on the floor. They did construction on our room for hours (and into the evening time when we wanted to rest). When we finally got into our room, there were someone else’s shoes on our pillows. The showers were dirty, the bathrooms were carpeted and smelled like urine. They claim quiet time starts @10p, there was a party until 2a. Would not recommend.
    USA, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Dryer
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Wi-Fi