Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hostel Coco

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Brilliant Staff
  • Good Cleanliness
Read all reviews

Property Description

Shared dorms with extra comfortable amenities , pool, common areas, WIFI, a fully equipped kitchen, lounge areas hot water 24 hours in the several showers , breakfast every mourning totally included. Wide spaces for entertaining actives and gardens all around . at coco hostel we love to party and enjoy life at its best , great atmosphere that will make you want to stay here for never ending fun.

Coco Hostel is ideally set in the heart of Cancún, only a a 2-minute walk or about 200 metres from ADO Bus Station and 25 minutes from the airport. Behind La Parilla Restaurant in ave yaxchilan, we are situated a short distance from attractions such as the Cancun Hotel zone with amazing night life , world class dinning and the best Caribbean beaches. Las Palapas park is the spot to find local family fun and street food with a taste of the real Mexico, market 28 and 23 for souvenir shopping and many banks , supermarkets and shopping centers all near the by in the city center .

Shared rooms with 6, 8, 10, and 12 bunk beds with bathroom inside and without as well Every bed have a place to secure your luggage or your belongings. In addition, we have several common areas where the guests can enjoy our facilities and exchange past experiences and future plans.

Hostel Coco Policies and Conditions:

No guest under 18

Cancellation policy: 48h before arrival.

Check in from 13:00.
Check out before 11:00.

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes included.
Breakfast included.


The reception service is open 24 hours per day.
No curfew.
The maximum period of stay is 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 6.9

  • Security 6.8

  • Location 7.3

  • Staff 7.7

  • Atmosphere 6.6

  • Cleanliness 6.1

  • Facilities 6.9

Latest Reviews

  • 10.0


    25 May 2019
    Loved my stay at Hostel Coco. The staff are super friendly and helpful, the location is very handy to all the necessities - banks, shops, ADO. I don't have anything negative to say.
    Australia, Female, 41+
  • 9.4


    24 Feb 2019
    Worth your money and time here.
    China, Male, 31-40
  • 9.4


    15 Feb 2019
    Had a good experience and comfortable stay.
    Canada, Male, 41+
  • 9.1


    26 Mar 2019
    Very nice friendly staff, the complimentary breakfast was always delicious and made with love. Its a great space with lots of sunlight, a pool to take a dip in, or hammocks to hang out in.
    USA, Female, 18-24
  • 8.3


    15 Feb 2019
    The hostel may be lacking in faculties, the bathroom was a bit rough and the pool was a bit slimy however the hostel atmosphere was amazing and the staff were super friendly and helpful. Honestly Coco Hostel has the nicest staff I've met at a hostel.
    Australia, Female, 18-24
  • 8.0


    09 Apr 2019
    Nice hostel, very well located
    Italy, Male, 31-40
  • 6.9


    07 Mar 2019
    We arrived by bus, and only had one night in Cancun. At day the place was great. Nice and easy, the pool was okay, not the cleanest but we enjoyed it. At night however, the place turned into some kind of techno party. The whole common area was filled by horrific music (just my opinion). We had a hard time sleeping, which was frustrating since we were to catch an early flight in the morning...
    Denmark, Male, 18-24
  • 6.3


    09 Mar 2019
    Don’t book this hostel. It looks nice on the pictures, but it’s really old and not comfortable and feels dirty. They didn’t even put the sheets on my bed. I had to do it at 1 am with no light on while everyone was sleeping.
    Canada, Female, 25-30
  • 6.3


    02 Mar 2019
    The people that where workin there was really chill and nice. But the main hostel was kinda old, and really they played music in the middle of the night and there was a full on party ! You could hear the music through the wall and really couldn’t sleep well ..
    Norway, Female, 25-30
  • 3.4


    29 Jul 2019
    It was quite creepy. I got there at 11pm and had to open the fence myself because no one would hear me. Rooms don't have any sort of key, number or locker. The bedding was gross. The atmosphere was ugly. Lots of people doing drugs near the pool and playing loud music until 1am at least. I left next morning frightened.
    Spain, Female, 25-30
Read all reviews


  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Swimming Pool
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Tours/Travel Desk