About

THE BOAT HOUSE is located in the heart of Cancun, our hostel is the perfect place for travelers looking for comfort, good atmosphere and an authentic experience. Whether you're here to explore the city or relax after an adventurous day, we've got everything you need to make your stay enjoyable and memorable.

TERMS AND CONDITIONS

SCHEDULES

Check-in from 15:00 hours until 00:00 hours (midnight).
Check-out until 12:00pm (noon).
You can opt for Late check out and stay in our common areas for an additional cost of $100 MXN or 5USD per person until 6:00 p.m

PAYMENT METHODS

Upon arrival, you can make the payment by credit or debit card, with an additional charge of 5% for the use of the terminal. We also accept cash payments, either in Mexican pesos (MXN) or US dollars (USD), at the exchange rate in force at the hostel.

TAX NOT INCLUDED
16% VAT
6% CITY TAX
4 USD ENVIRONMENT FEE OR 80 MXN PER DAY PER BED

GENERAL POLICIES

Reception hours from 8:00am to 12:00am (Midnight)
There is no curfew.
Pets are not allowed.
We do not accept clients under the age of 18.

House Rules

Check In

15:00 - 23:00

Check Out

until 12:00

  • No Curfew
  • Taxes Not Included
View House Rules

Facilities

  • Free Parking
  • Free City Maps
  • Free WiFi
  • Free Internet Access
  • Free City Tour
  • Free Security Lockers
  • Bicycle Parking
  • Meeting Rooms
View all facilities

Reviews

9.1Superb(205)
  • Value for Money
    9.0
  • Security
    9.7
  • Atmosphere
    8.6
  • Cleanliness
    9.4
  • Staff
    9.3
  • Location
    9.1
  • Facilities
    8.7
Summary of traveller reviews

The Boat House in Cancun offers a welcoming atmosphere with exceptionally friendly and helpful staff, making guests feel at home. Its central location is praised for its convenience to shops, markets, and transport links. Rooms are generally clean and comfortable, with air conditioning providing relief from the heat. It's a great choice for travellers seeking a relaxed stay.

Stayed in Sept 2026
5.7
R
Reza
Male, 41+, USA
property is okay, but the staff is not honest. She took 200 pesos from me when I checked in on 09/19/2026 and even ask me to sign for it. When I checked out today, she was not at reception desk. one of the girls contacted her for me. When I asked for my deposit money, she claimed I never gave her any deposit money. When I asked her to come by to go over paper work, she said she would not come because I never gave her deposit money.
Stayed in Sept 2026
9.1
P
Peter
Male, 41+, England
I had a very comfortable stay at the Boat House. My room was clean and cool but there was no window. The staff were very accommodating and dealt with a booking mistake I made with good humour.The hostel is located centrally with easyaccesstorestaurn rants and live entertainment. highly recommended.
Stayed in Sept 2026
8.9
G
Gajendra
Male, 31-40, India
Lady staff was not great and welcoming . Had some kinda negative vibe attitude . Kinda tap drinking water was provided in a black filter instead of better water . Could have provided at least a hand soap in washroom . It really helps to keep every one hygiene and some air freshener was badly required to avoid sweat scent .
View all reviews

Location

Calle Alcatraces SM22 MZ13 LT61, Cancun, Mexico
0.3km from city centre