About

THE BOAT HOUSE is located in the heart of Cancun, our hostel is the perfect place for travelers looking for comfort, good atmosphere and an authentic experience. Whether you're here to explore the city or relax after an adventurous day, we've got everything you need to make your stay enjoyable and memorable.

TERMS AND CONDITIONS

SCHEDULES

Check-in from 15:00 hours until 00:00 hours (midnight).
Check-out until 12:00pm (noon).
You can opt for Late check out and stay in our common areas for an additional cost of $100 MXN or 5USD per person until 6:00 p.m

PAYMENT METHODS

Upon arrival, you can make the payment by credit or debit card, with an additional charge of 5% for the use of the terminal. We also accept cash payments, either in Mexican pesos (MXN) or US dollars (USD), at the exchange rate in force at the hostel.

TAX NOT INCLUDED
16% VAT
6% CITY TAX
4 USD ENVIRONMENT FEE OR 80 MXN PER DAY PER BED

GENERAL POLICIES

Reception hours from 8:00am to 12:00am (Midnight)
There is no curfew.
Pets are not allowed.
We do not accept clients under the age of 18.

House Rules

Check In

15:00 - 23:00

Check Out

until 12:00

  • Taxes Not Included
View House Rules

Facilities

  • Free Parking
  • Free City Maps
  • Free WiFi
  • Free Internet Access
  • Free City Tour
  • Free Security Lockers
  • Bicycle Parking
  • Meeting Rooms
View all facilities

Reviews

8.4Fabulous(126)
  • Value for Money
    8.5
  • Security
    9.2
  • Atmosphere
    7.7
  • Cleanliness
    7.9
  • Staff
    9.0
  • Location
    8.9
  • Facilities
    7.4
Stayed in Dec 2025
2.9
K
Kenisha
Female, 31-40, Jamaica
honestly, this hostel was not up to par. the bathroom is disgusting and instead of cleaning, they just close the door when they change the bedsheets. the workers dont care at all about guests and sleep hours. they'll just barge in the room, turn on the lights and talk loudly to guests. its probably one of the worse hostel experiences ive had over the years so i definitely cant recommend. the only good is the neighborhood is connected to many restaurants and shops.
Stayed in Dec 2025
8.3
F
Franziska
Female, 31-40, Germany
Nice location, chill vibes if you want to do your own thing. The staff can give great recommendations in the area, and the place has everything you need.
Stayed in Nov 2025
6.3
M
Molly
Female, 25-30, England
Clean place, lovely staff. No real vibes and not best location
View all reviews

Location

Calle Alcatraces SM22 MZ13 LT61, Cancun, Mexico
0.3km from city centre