About

THE BOAT HOUSE is located in the heart of Cancun, our hostel is the perfect place for travelers looking for comfort, good atmosphere and an authentic experience. Whether you're here to explore the city or relax after an adventurous day, we've got everything you need to make your stay enjoyable and memorable.

TERMS AND CONDITIONS

SCHEDULES

Check-in from 15:00 hours until 00:00 hours (midnight).
Check-out until 12:00pm (noon).
You can opt for Late check out and stay in our common areas for an additional cost of $100 MXN or 5USD per person until 6:00 p.m

PAYMENT METHODS

Upon arrival, you can make the payment by credit or debit card, with an additional charge of 5% for the use of the terminal. We also accept cash payments, either in Mexican pesos (MXN) or US dollars (USD), at the exchange rate in force at the hostel.

TAX NOT INCLUDED
16% VAT
6% CITY TAX
4 USD ENVIRONMENT FEE OR 80 MXN PER DAY PER BED

GENERAL POLICIES

Reception hours from 8:00am to 12:00am (Midnight)
There is no curfew.
Pets are not allowed.
We do not accept clients under the age of 18.

House Rules

Check In

15:00 - 23:00

Check Out

until 12:00

  • No Curfew
  • Taxes Not Included
View House Rules

Facilities

  • Free Parking
  • Free City Maps
  • Free WiFi
  • Free Internet Access
  • Free City Tour
  • Free Security Lockers
  • Bicycle Parking
  • Meeting Rooms
View all facilities

Reviews

9.2Superb(215)
  • Value for Money
    9.2
  • Security
    9.8
  • Atmosphere
    8.6
  • Cleanliness
    9.4
  • Staff
    9.4
  • Location
    9.2
  • Facilities
    8.8
Summary of traveller reviews

The Boat House in Cancun offers a welcoming atmosphere with exceptionally friendly and helpful staff, making guests feel at home. Its central location is praised for its convenience to shops, markets, and transport links. Rooms are generally clean and comfortable, with air conditioning providing relief from the heat. It's a great choice for travellers seeking a relaxed stay.

Stayed in Oct 2026
10
E
Elysia
Female, 18-24, England
Great stay here, we stayed in a private room which had air con and towels provided. The lady on the reception was super friendly and helpful
Stayed in Oct 2026
10
M
Molly
Female, 25-30, Wales
Incredible value, we were upgraded free of charge to a room with an ensuite which was much appreciated after a long haul flight! Bed was huge and comfy, everything very clean. Food nearby in the Parque de la Palapas was fantastic value and delicious. Staff on reception were lovely and we felt very safe and secure. Would absolutely stay again ☺️
Stayed in Sept 2026
10
C
Charlotte
Couple, 25-30, Germany
Our stay was amazing, the staff was so nice and welcoming and helped us with all our questions. Everything was close by and our room was great, very clean, relaxing and a huge bed!
View all reviews

Location

Calle Alcatraces SM22 MZ13 LT61, Cancun, Mexico
0.3km from city centre