Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hostel Natura Cancún

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

Cancun Hostel Natura is all new built!

The guest will also have a discount in the Natura Restaurant, just downstairs!

You don't have to pay expensive taxis to and from the clubs, its walking distance.

We are 300 meters from Cocobongo and the party center, we are 100 meters from the beautiful Beach from Cancun, we have bus stop 50 meters from the hostel, Restaurant, Drug Store, Convenient Store and a Bar by the Hostel, we give you linens when you arrive free of charge, and 24 hour security.

We have our own 'in-house' PADI Scuba Diving Instructor offering the best prices and service in Cancun, for those looking for a bit more adventure in their travels.

Also important, please note:

Cancellation policy: the deposit is not refoundable and in order to not charge any penalty. cancellation must be done 72hrs before arrival.

Check in from 15:00 to 23:00 Hours.
Check out before 12:00 Hours.

Payment upon arrival by cash, credit cards, debit cards.
Taxes included.
No curfew. View House Rules

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Reviews & Ratings

  • Value For Money 7.8

  • Security 8.3

  • Location 9.4

  • Staff 7.7

  • Atmosphere 8.0

  • Cleanliness 7.2

  • Facilities 7.8

Latest Reviews

  • 10.0


    01 Jan 2021
    Huge shoutout to Ivan, Carlo, and Luiciana. Amazing people, very respectful, informative, professional and helpful. I highly recommend this hostel specially for the employees, I am beyond thankful for the hospitality. The employees made my stay at naruta 100000 times better
    USA, Male, 25-30
  • 9.4


    04 Oct 2019
    Awesome stay. No frills. Great place to meet people. Awesome 24 hour bar downstairs. Crazy good food was unexpected. Like everyone else says, the air is off from 7 AM till 11PM in the dorms, but who stays in the dorms all day in Cancun anyway? Highly recommended. A pool would be nice too. This place is a little more reserved and less of a party atmosphere than the hostel across the street, but for me, that's a good thing.
    USA, Male, 41+
  • 9.1


    18 Feb 2021
    First of all a shoutout to Carlos who manages this place. He has been very helpfull and a great person to connect to. The rooftop is amazing allready while they even improving it at this moment. Staff includes a few vulunteers which one of them is not helpfull from my point of view but that has been discussed with the manager. Easy to meet fellow travellers as it is a layed back hostel. Breakfast includes toast with eggs. Great value for the price, great staff and stunning views!! 2nd time 4me!
    Netherlands, Male, 25-30
  • 8.9


    31 Dec 2020
    The rooms are little bit to squeeze, beside of that everything was great
    USA, Male, 25-30
  • 8.6


    26 Dec 2020
    Only stayed one night! Pros: staff was friendly, gave me a semi-private room due to conditions of girls dormitory, great location Cons: staff was hard to locate!, bathroom is not too private (viewable from entry -- i would suggest adding a door or curtain), little out-dated feel BTW: the entrance is inside the restaurant, to the right, up the stairs
    USA, Female, 18-24
  • 8.3


    14 Aug 2019
    NOT air conditioned 24 hours. Officially the air conditioner is on 10pm-7am, but sometimes you need to ask the staff to turn on. My 6er-room has little sunlight and is hot in August.
    USA, Male, 31-40
  • 6.6


    08 Nov 2019
    Meh. This is the first hostel I’ve been to that I didn’t like. Pros: good location for walking distance to Coco Bongo and the beach, upstairs terrace and kitchen were nice, met some cool people, hot water Cons: no parking, they turn off the AC from 7am-11pm (wtf), most of the staff was rude and seemed bothered to answer any questions, a bar is open 24/7 and is downstairs and blasts music all night long, room smelled like mildew
    USA, Female, 31-40
  • 6.6


    09 Aug 2019
    I liked the bed, I liked the rooftop and in general a fine hostel for the price. Charging for a towel rental was a kinda annoying. Worst was that the wifi was down my entire visit. I kept getting told it would be fixed "in the morning" which never happened. I suggested getting my money back for the towel to compensate gor this, and in turn I was laughed at and told it wasnt their problem I had no internet. After that interaction, I'd reccomend the monkey hostel across the street.
    Canada, Male, 25-30
  • 5.4


    28 Dec 2019
    They only take cash when you check in even though they advertise they take cards and I had to pay an extra $35 unexpected fee just to get $350 from the ATM they advised me to use. 24 hour loud music,hard to sleep (even with ear plugs you can hear it). They only let you have A/C for 6 hours or so every day even when it's 90F degrees outside, nasty mattress, sheets with holes, bugs in rooms, awful experience not worth the money. The only thing they got going on is the good location, that's it.
    USA, Couple, 25-30
  • 2.0


    25 Jan 2021
    I came late to the hotel the guy working there was sleeping (they said there are only volunteers from Argentina).I waited almost 1h 15 min .I kept knocking,ringing the bell no answer. Can you imagine after long day flying you come to your hotel there s no one in the reception. Only on taxi driver jump the balcony and open the door for me But I still need someone to Check me in When finally I found where the guy is sleeping he said that no body told him that I’m arriving late because the recc
    USA, Male, 41+
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Ceiling Fan
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Mini-Supermarket
  • Restaurant
  • Board Games
  • Wi-Fi