Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hostel Natura Cancún

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Cancun Hostel Natura is all new built!

The guest will also have a discount in the Natura Restaurant, just downstairs!

You don't have to pay expensive taxis to and from the clubs, its walking distance.

We are 300 meters from Cocobongo and the party center, we are 100 meters from the beautiful Beach from Cancun, we have bus stop 50 meters from the hostel, Restaurant, Drug Store, Convenient Store and a Bar by the Hostel, we give you linens when you arrive free of charge, and 24 hour security.

We have our own 'in-house' PADI Scuba Diving Instructor offering the best prices and service in Cancun, for those looking for a bit more adventure in their travels.

Also important, please note:

Cancellation policy: the deposit is not refoundable and in order to not charge any penalty. cancellation must be done 72hrs before arrival.

Check in from 15:00 to 23:00 Hours.
Check out before 12:00 Hours.

Payment upon arrival by cash, credit cards, debit cards.
Taxes included.
No curfew. View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.4

  • Location 9.8

  • Staff 9.0

  • Atmosphere 8.8

  • Cleanliness 9.4

  • Facilities 8.0

Latest Reviews

  • 10.0


    13 Jun 2019
    definitely recommendable. Perfect location for a stay. Clean & safe. Staff was very nice. very nice rooftop terrace. I love this hostel.
    Germany, Male, 25-30
  • 10.0


    02 Mar 2019
    The best Hostel I've ever stayed at! The staff was Wonderful. Perfect location. Booked another night because it was so good.
    USA, Male, 18-24
  • 9.7


    27 Feb 2019
    This hostel was great! A block a way from the beach, close to at least 3 restraunts, clean bathrooms, and it has a great roof top to for cooking and hanging out. The only down side was the 24 hr music from the burrito place downstairs, this might not be as big of a problem for the bunk rooms as only the private rooms face the street. Over all great place to stay!
    USA, Female, 18-24
  • 9.4


    26 Jul 2019
    Excelente hostal ubicado a pocos metros de la zona rosa y la playa. Su personal es muy atento, las instalaciones están en muy bien estado. Volveré
    Colombia, Male, 25-30
  • 9.4


    18 Mar 2019
    I've stayed in 3 of 5 hostels in the hotel zone. All have their various + & -. Beds at Natura are very comfortable being a thick 8"-10" foam mattress. I sleep really well here. I wish the dorm rooms had some more natural light to wake me up otherwise I can sleep all day. Huge under bed locker for your baggage & backpack. Good security. Friendly front desk people. The access to the upstairs patio locks about 1AM. Great location near 3 public beach access entrances. Super Chedraui 500 meters away
    USA, Male, 41+
  • 9.1


    17 Mar 2019
    Definitely a winner. Secure: always locked until confirmation of your wristband. Perfect location: close to beach, right on top of restaurants, pharmacy, convenience store, taxis, not far from hotspot with clubs & restaurants (a short walk). Lovely terrace up top, with good wifi. I had a private room & private bathroom - excellent price for the location. Nice staff. Clean bathrooms (but once I was stuck w/o toilet paper). Only negative is the noise at night: music & people talking in & outside
    USA, Couple, 31-40
  • 8.9


    25 Apr 2019
    Nice place, however AC in the rooms only works from 11 pm till 7 am + bathrooms are too hot as well as shower area, water pressure in the showers were horrible (too weak).
    Brazil, Male, 18-24
  • 8.3


    14 Aug 2019
    NOT air conditioned 24 hours. Officially the air conditioner is on 10pm-7am, but sometimes you need to ask the staff to turn on. My 6er-room has little sunlight and is hot in August.
    USA, Male, 31-40
  • 7.4

    Very Good

    04 Feb 2019
    Whereas this hostel had hot water unlike Sr Frogs, this hostel is super quiet with no fun atmosphere. However, they do provide pretty nice discounts for the burrito place and the restaurant. Things were mostly clean, their rooftop was dank, and their breakfast was poor quality. Across the street, Sr Frogs had made-to-order omelettes, an open-aired lobby, full island bar, and a pool, with people wanting to be social. At Hostel Natura, everyone was quiet and boring and kept to themselves.
    USA, Male, 31-40
  • 6.6


    09 Aug 2019
    I liked the bed, I liked the rooftop and in general a fine hostel for the price. Charging for a towel rental was a kinda annoying. Worst was that the wifi was down my entire visit. I kept getting told it would be fixed "in the morning" which never happened. I suggested getting my money back for the towel to compensate gor this, and in turn I was laughed at and told it wasnt their problem I had no internet. After that interaction, I'd reccomend the monkey hostel across the street.
    Canada, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Ceiling Fan
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Mini-Supermarket
  • Restaurant
  • Board Games
  • Wi-Fi