Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Cancun Hostel Natura is all new built!

The guest will also have a discount in the Natura Restaurant, just downstairs!

You don't have to pay expensive taxis to and from the clubs, its walking distance.

We are 300 meters from Cocobongo and the party center, we are 100 meters from the beautiful Beach from Cancun, we have bus stop 50 meters from the hostel, Restaurant, Drug Store, Convenient Store and a Bar by the Hostel, we give you linens when you arrive free of charge, and 24 hour security.

We have our own 'in-house' PADI Scuba Diving Instructor offering the best prices and service in Cancun, for those looking for a bit more adventure in their travels.

Also important, please note:

Cancellation policy: the deposit is not refoundable and in order to not charge any penalty. cancellation must be done 72hrs before arrival.

Check in from 15:00 to 24:00 Hours.
Check out before 12:00 Hours.

Payment upon arrival by cash, credit cards, debit cards.
Taxes included.
No curfew. View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 9.2

  • Location 9.7

  • Staff 8.9

  • Atmosphere 8.6

  • Cleanliness 8.1

  • Facilities 8.3

Latest Reviews

  • 10.0


    05 May 2021
    The rooftop is loud because of cars but amazing for lagoon views and a peak of beach views with comfortable hammocks, swings and chairs for chilling. You can refrigerate your own drinks and use the rooftop outdoor kitchen to cook. The volunteers and employees are very nice if you strike conversation with them. The restaurant below has a fun menu of healthy options especially delicious fresh juices of many fruits and vegetables. The beach is just around the corner and lovely.
    USA, Female, 25-30
  • 10.0


    01 May 2021
    Carlos is a gem of a guy be sure to do yourself a favor and say hi to him, you'll be happy you did! I stayed only one night, but what a night :) well located right next to an Oxxo, also very near the main club areas but still far enough that you don't get any of the noise. upstairs has a great view and they do many social events. AC is excellent and each bed has an individual fan, outlet, curtain and comfortable beds. Very clean and the view from the porch in the hammocks or swings is amazing.
    USA, Male, 31-40
  • 10.0


    04 Apr 2021
    I love you guys!!!!!! Highly recommended:)
    Mexico, Male, 31-40
  • 10.0


    22 Mar 2021
    I enjoyed my stay in Hostal Natura. They have everything you need for a stay of a few days - there is a kitchen if you prefer to cook, hot showers, ac, and awesome location in the Cancun Hotel Zone - an affordable hostel only 2 minutes away from one of the main beaches! Bus stop, clubs, bars, supermarket, laundry - everything is nearby! And they also offer private rooms if you are not a shared dorms person. Thank you to the friendly and fun staff - Carlos, Ivan, Sofi, Flor, Dyanira!
    Lithuania, Female, 18-24
  • 9.7


    02 Jun 2021
    Great hostel in perfect location, very layed back and social vibe. Nicest dorms that ive seen so far in Mexico with really secure, big lockers too.
    USA, Male, 18-24
  • 8.9


    19 May 2021
    An older, more traditional hostel. I forgot what that felt like given all of the modern hostels with pools nowadays. Very friendly staff, shout-out to Bianca and our German friend at the front desk (sorry I forgot your name!). Nice chill rooftop with a great view. Not a party hostel at all. Make-your-own eggs + toast for breakfast included. Right in the middle of the hotel zone which is why I only stayed one night unfortunately but if you're cool with that, definitely given them a try.
    USA, Male, 25-30
  • 8.6


    16 Apr 2021
    The dorm rooms are tiny, like ship cabins. Barely any available floor space to open your suitcase. The bunk beds are also kinda hard to climb if you're short or disabled or have weak upper body strength. Like bunk beds on old-school ships. My door room happens to be right next to the reception, where they have stereo speakers playing loud party music until about midnight. Happily, reception will give you free earplugs if you ask for it. Free breakfast is sliced bread and cook-your-own eggs.
    Australia, Female, 31-40
  • 8.0


    29 Mar 2021
    All in all good hostel, great location, friendly staff. The breakfast is eggs with toast and marmalade. You can do it yourself and eat as much as you want. The dorm was without a window, people having sex, talking loud during the night etc so I couldn't really sleep but beds had curtins, fans, plugs etc. All in all I felt good and comfortable in the hostel.
    Germany, Female, 31-40
  • 5.4


    16 Jun 2021
    We reserved a two person private room. The room was so tiny we couldn’t open our backpacks. Sheets were dirty and had dead dirt on them. The shower was barely working and had cold water. The rooftop is open until 2 am with blasting music that wouldn’t let us get some rest after the flight. It was raining heavily and woke up to a huge puddle on the floor from the rain that somehow leaked to the room. We checked out and moved to a different hostel across the street.
    Israel, Female, 18-24
  • 2.0


    30 May 2021
    I have booked to be sûre to have à safe place when I arrive and called about 8-10 times the number on the website, no answers. Thé flight was delayed and when I arrive, no one answered the door of the Hostel Natura Cancun. I stayed about 2 hours in the taxi parked next the hostel, to find another place to go and finally found the Kokai, very expansive at 2:30 am !!!! A very very bad experience.
    Spain, Female, 41+
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Ceiling Fan
  • Fitness Centre
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • Utensils
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi