Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Cancun Hostel Natura is all new built!

The guest will also have a discount in the Natura Restaurant, just downstairs!

You don't have to pay expensive taxis to and from the clubs, its walking distance.

We are 300 meters from Cocobongo and the party center, we are 100 meters from the beautiful Beach from Cancun, we have bus stop 50 meters from the hostel, Restaurant, Drug Store, Convenient Store and a Bar by the Hostel, we give you linens when you arrive free of charge, and 24 hour security.

We have our own 'in-house' PADI Scuba Diving Instructor offering the best prices and service in Cancun, for those looking for a bit more adventure in their travels.

Also important, please note:

Cancellation policy: the deposit is not refundable and in order to not charge any penalty. cancellation must be done 72hrs before arrival.

Check in from 3 pm to 12 am.
Check out before 12 pm.

Payment upon arrival by cash, credit cards or debit cards.
Taxes included.
No curfew.

*If you pay with a Debit or Credit Card you will be charged 10% extra of the total amount due to the Bank Comision and Tax*. View House Rules

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Reviews & Ratings

  • Value For Money 7.8

  • Security 8.2

  • Location 9.4

  • Staff 8.1

  • Atmosphere 8.0

  • Cleanliness 7.5

  • Facilities 7.4

Latest Reviews

  • 10.0


    21 Jul 2022
    Really impressive hostel. (Except the bicycles, which should be replaced with comfortable, 3-speed cruisers well adapted to tourists.)
    USA, Male, 41+
  • 10.0


    02 Jun 2022
    The location is great. Very close by the party centre. The employees amazing, the hostel very clean. The only thing was that there was not water in the bathrooms the day I had to leave. So I could not take a shower. So, 6 hrs flight with sea salt water on your body and hair... Not pleasant. Other than that, everything was good!
    Canada, Female, 31-40
  • 10.0


    12 May 2022
    Muy muy bueno, volvería sin dudas!
    Argentina, Male, 25-30
  • 9.4


    16 Jun 2022
    Great place to stay!! Great location and nice facilities!!
    Guatemala, Female, 25-30
  • 9.1


    18 May 2022
    Super friendly and helpful staff. Short distance to the bars and clubs.
    Germany, Couple, 31-40
  • 8.9


    17 May 2022
    I really loved it here it has a really really beautiful rooftop and the downstairs restaurant and the one next to it are super convenient and friendly. I do wish there were more events going on I thought it was going to be more social heavy than I experienced. A pretty place with a friendly staff!
    USA, Female, 18-24
  • 6.9


    13 May 2022
    simple hostel. good for a cheap bed
    USA, Male, 31-40
  • 6.0


    21 May 2022
    The locker for the bed they assigned me wouldn’t open so they put me in a different bed and the pillow had no pillowcase. I left for dinner and when I got back the pillow and blanket were gone and there was no staff at the front desk to ask for a new one. I took sheets and a pillow from a different empty bed. The AC was on very cold but the only blanket I had was a thin sheet. The lockers have locks but they don’t work. None of the toilets had toilet paper, had to use paper towels.
    USA, Female, 25-30
  • 5.7


    14 May 2022
    These rooms are terrible, very small, staff isn't that friendly, asked for breakfast, and turned me down because I haven't checked in yet. My bad I arrived early. I should of booked the hostel across the street called Mayan monkey Bar
    USA, Male, 31-40
  • 2.3


    18 May 2022
    Horrible place to stay. The staff never helps in anything, they promise a breakfast from 8 to 10 but they start serving at 9. The toilets are dirty all time "Horrible!!!, when we got to the room, it was dirty and did not change the sheet beds, the locations is really good, but there are other hostel around that you can choose.
    Mexico, Couple, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Ceiling Fan
  • Fitness Centre
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • Utensils
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi