Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Cancun Hostel Natura is all new built!

The guest will also have a discount in the Natura Restaurant, just downstairs!

You don't have to pay expensive taxis to and from the clubs, its walking distance.

We are 300 meters from Cocobongo and the party center, we are 100 meters from the beautiful Beach from Cancun, we have bus stop 50 meters from the hostel, Restaurant, Drug Store, Convenient Store and a Bar by the Hostel, we give you linens when you arrive free of charge, and 24 hour security.

We have our own 'in-house' PADI Scuba Diving Instructor offering the best prices and service in Cancun, for those looking for a bit more adventure in their travels.

Also important, please note:

Cancellation policy: the deposit is not refundable and in order to not charge any penalty. cancellation must be done 72hrs before arrival.

Check in from 3 pm to 12 am.
Check out before 12 pm.

Payment upon arrival by cash, credit cards or debit cards.
Taxes included.
No curfew.

*If you pay with a Debit or Credit Card you will be charged 10% extra of the total amount due to the Bank Comision and Tax*. View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 9.0

  • Location 9.5

  • Staff 8.7

  • Atmosphere 8.6

  • Cleanliness 7.8

  • Facilities 8.1

Latest Reviews

  • 9.4


    31 Jul 2021
    Omg. Where should I start. This was the perfect first stop on my journey. Is there not this phrase that a place depends on the people? The people/staff at this hostel is incredible - it felt like Home and the people are like family. I am really grateful for the time and even came back after my first stay. The location is directly at beach, the rooftop is cozy and in general it is the perfect place to chill. Thank you guys!!! Also you will definitely improve your Spanish over there 😂😂
    Germany, Female, 25-30
  • 9.1


    11 Aug 2021
    Great place to stay in Cancun! Best thing about it was the location. Less than 5 minutes walking to all the bars and action of the Hotel Zone. Staff were friendly and the hostel was very clean. Beautiful rooftop area to just hangout. Especially loved the bar right downstairs where we were able to get a discount because we were staying in the hostel!
    USA, Couple, 31-40
  • 8.3


    11 Aug 2021
    This is a fine place to stay if you want to be near the clubs and the beach in the Hotel Zone in Cancun. Keep in mind it will be loud late at night here. Of the hostels I stayed in during my trip, this had my least favorite sense of community for me, but it might have been because I don't speak much Spanish, and pretty much everyone staying here was speaking almost exclusively Spanish (hard to blame them though because it IS in Mexico after all).
    USA, Male, 31-40
  • 7.1

    Very Good

    15 Aug 2021
    Amazing location, but really old facility, very loud at night both street and guests… and tereible bed… metal springs pushing your ribs and back like crazy… pretty much impossible to sleep at all… location however awesome right next to the public beach which is nice!
    Czech Republic, Couple, 25-30
  • 7.1

    Very Good

    31 Jul 2021
    Good location, close to the beach. The facilities were good, the private twin room nothing special but OK. The ad on website said there was free parking, which is NOT the case. There is no parking at all, neither on the hostel premises nor on the street. Most public parking places in the area are always full. It was also very loud until 3am and 'breakfast included' means they give you ingredients (eggs and plain toast) that you have to prepare yourself.
    Germany, Male, 31-40
  • 6.6


    18 Aug 2021
    Not the best, not the worst. Location was good, being by the ocean and close to liquor stores, restaurant downstairs with discount all good things. The hostel itself is small and not the cleanest. Mattresses and sheets very old and paper thin. Cheap metal bunk beds. Would possibly stay here again if I had no great other options.
    USA, Female, 31-40
  • 6.3


    23 Jul 2021
    The location/atmosphere were great but didn't really measure up to our expectations.We got there to check into our private room and they couldn't find our name.We showed them our confirmation email but they said they couldn't do anything since everything was full except for a shared room of 10 beds.We took it because we just wanted to shower and crash. When I looked in the bathrooms, every toilet was clogged and disgusting. Hallways had a horrible smell but not the room.We left the next morning
    USA, Couple, 25-30
  • 6.3


    08 Jul 2021
    The private room was very simple, dingy, and unclean. This would have been fine but for the horrible water pressure and temperature of the shower. I don’t generally need an indulgent shower - I really didn’t expect much - but this one was less than a trickle and ice cold. Did NOTHING to remove the fine sand of Cancun. Found immensely better options on Airbnb, for less money! Really I can’t recommend. Even the staff were barely helpful. Definitely recommend the Surf Burrito downstairs.
    USA, Female, 25-30
  • 6.0


    08 Jul 2021
    Couldn't sleep... lots of noise all night. Someone was playing music all night long and you can hear traffic.
    USA, Male, 41+
  • 2.6


    27 Jul 2021
    Dirtiest hostel I’ve ever been to. The dorms have no windows hence it’s dark and no ventilation so it smells bad. I booked 4 nights and ended up not spending one night. The bed was not clean and I had no refund on any of the nights. I would stay away.
    New Zealand, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Ceiling Fan
  • Fitness Centre
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • Utensils
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi