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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation or changment must be comunicated 1 week prior the arrival of the group.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Hostel Santa Monaca

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

Santa Monaca is one of the oldest and historical hostel in Florence. What make Santa Monaca recommendable is the amazing staff that run the place, the great central location in the traditional Santo Spirito quarter. For real backpackers who enjoy simplicity and history combined together this is the perfect place. Built in a Church frame this was an ex convent, you may be lucky and attend at one of the music event run in the annexed ex-church. Also what make this place special are Ida and Giuliano who are always trying to help every customer making you feel at home.

Property Description

The santa monaca hostel has been running for 40 years, the service, the price, the hospitable atmosphere, and the young dynamic management all make Santa Monaca one of the best known and most popular hostels in Florence.

The hostel is located in an ancient convent of the 15th century in the historical centre of Florence in the quarter of Santo Spirito.
The main museums and monuments are within a few minutes walking distance, as is the city's main railway station.
As this is an independent youth hostel there is no age limit and a yha card is not required.

Hostel facilities and services:
- air conditioning
- full guest kitchen available
- free internet access
- free wi-fi internet connection
- free bed linen
- free city maps
- credit cards accepted
- towels and padlocks for free
- historical city centre location
- outdoor terrace
- security guard at night

Curfew from 3am to 6am.

Please note:
Starting from the 1st of January 2018 the CITY TAX in Florence is going to be increased and it's not INCLUDED in the price of your bed.
The amount will be 2,00 EURO PER PERSON PER NIGHT instead of 1,50 EURO.
Payable directly in cash at the reception during check-in.

Reservations can be cancelled or changed directly through Hostelworld.com
or by e-mail at least 48H before the day of arrival (by 12 am of 2 days before).
In any case after that time the cost of the first night will be charged on the credit card for “no-show”.

Check-in can be done between 6 am and 2 am.

Rooms are available at 1.30 pm.
For arrivals prior to 1.30 pm it's possible to use luggage room, kitchen and common room.
Bathrooms upstairs are closed between 11.30 am and 1.30 pm for cleaning,
but are available downstairs by the reception.
Check-out is at 10.30 am.


***A passport or ID for European Union Citizens is necessary for check in. Residents of the city of Florence and it’s Provinces are not permitted to stay in the Hostel.***
Cancellation policy: 48h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.
Check in from 06:00 am to 02:00 am.
Check out before 10:30 .
Payment upon arrival by cash, credit cards, debit cards.
Taxes not included - occupancy tax 2.00 EUR per person per night.
Curfew from 3am to 6am.
Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.3

  • Security 8.9

  • Location 9.1

  • Staff 8.5

  • Atmosphere 7.6

  • Cleanliness 8.3

  • Facilities 7.9


Latest Reviews

  • 10.0

    Superb

    03 Nov 2019
    The facilities are very well planned out. The bed was comfortable, and even though I had a room with 18 beds, all my bunkmates were quiet and respectful. The kitchen had everything that was needed. It rained every day while I was there, so it would have been good to have lots of hooks in the room so that everyone could have hung up their wet coats, etc. The location is very good. It is the area of town where the food is affordable and the walk into the main historical area is beautiful.
    USA, Female, 41+
  • 10.0

    Superb

    02 Nov 2019
    The lockers were big enough to stuff my backpack into, and for my room the bathroom was attached
    USA, Female, 25-30
  • 10.0

    Superb

    28 Oct 2019
    Brilliant location for seeing the sights. Staff were very friendly and the kitchen and common areas are a good size. If you go here remember to bring a bottle of wine onto the terrace. You'll make great friends
    Northern Ireland, Male, 31-40
  • 9.7

    Superb

    08 Nov 2019
    I had a great experience here! Everyone was very nice and the hostel was very clean. Can't complain!
    USA, Female, 18-24
  • 8.9

    Fabulous

    29 Oct 2019
    What I most liked of the hostel is the location, it's in a nice part of the city, at walking distance of the historical center and not far from Santa Maria Novella. I stayed in a room of 4, the beds were comfortable and it was nice for resting after a long trip. The atmosphere was ok.. but it looks like in Florence most people are just passing by and it's common in many hostels that people isn't as conversative as in other places.
    Spain, Male, 31-40
  • 8.6

    Fabulous

    31 Oct 2019
    The overall stay was alright. The only thing they were disorganized on was for the cleaning, on the first day I arrived, the bedsheets were still there from the previous girl and the bed wasn't made so I had to do it on my own. And for a 10 girls dorm and room was pretty small with all the lockers in one corner where only one person fits each time. On the bright side, the kitchen and cafeteria are quite big and a lot of people actually cook there and they have 2 fridges.
    Canada, Female, 18-24
  • 8.6

    Fabulous

    31 Oct 2019
    Great hostel for the price paid. Very clean and staff were very friendly and helpful. Only down side was the one shower between 18 people on a dorm, and the one toilet for guys and one for girls. In a mixed dorm it would have been nice to have that one extra space to get changed in. I found I had to wait a while to get changed or go to the toilet as other girls were in the one availed toilet.
    England, Female, 18-24
  • 7.7

    Very Good

    01 Nov 2019
    I only stayed here so that I could check out super early and catch my flight so I didn’t really get to experience the full of it. From the little time I was there it was good. I checked in , slept and checked out, so not much to review. Front desk person was nice when I got there, lockers were big to accommodate big bag and location was great.
    Canada, Female, 25-30
  • 6.6

    Good

    03 Nov 2019
    Was really excited about this hostel given the reviews, and was massively disappointed. Yeah it’s a clean hostel and the facilities are fine. But the atmosphere is SO weird. Common area is really hard to meet people the way it’s set up, the staff didn’t try to create a friendly or welcoming atmosphere, and there was a lot of older people which id never seen for a hostel. Yeah it’s super cheap but I did not enjoy this hostel. Oh also it’s SO noisy, especially at 6:30AM ever day for some reason
    Canada, Female, 18-24
  • 4.9

    Rating

    30 Oct 2019
    People who worked there were either rude or angry . A few people I met got bed bugs. I’d avoid this one if there is other comparably prices ones out there.
    USA, Couple, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Utensils
  • Washing Machine
Services
  • 24 Hour Security
  • Bicycle Hire
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Mini-Supermarket
  • Vending Machines
Entertainment
  • Wi-Fi


Hostel Santa Monaca says

Santa Monaca is one of the oldest and historical hostel in Florence. What make Santa Monaca recommendable is the amazing staff that run the place, the great central location in the traditional Santo Spirito quarter. For real backpackers who enjoy simplicity and history combined together this is the perfect place. Built in a Church frame this was an ex convent, you may be lucky and attend at one of the music event run in the annexed ex-church. Also what make this place special are Ida and Giuliano who are always trying to help every customer making you feel at home.

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