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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation or changment must be comunicated 1 week prior the arrival of the group.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Hostel Santa Monaca

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

Santa Monaca is one of the oldest and historical hostel in Florence. What make Santa Monaca recommendable is the amazing staff that run the place, the great central location in the traditional Santo Spirito quarter. For real backpackers who enjoy simplicity and history combined together this is the perfect place. Built in a Church frame this was an ex convent, you may be lucky and attend at one of the music event run in the annexed ex-church. Also what make this place special are Ida and Giuliano who are always trying to help every customer making you feel at home.

Property Description

The santa monaca hostel has been running for 40 years, the service, the price, the hospitable atmosphere, and the young dynamic management all make Santa Monaca one of the best known and most popular hostels in Florence.

The hostel is located in an ancient convent of the 15th century in the historical centre of Florence in the quarter of Santo Spirito.
The main museums and monuments are within a few minutes walking distance, as is the city's main railway station.
As this is an independent youth hostel there is no age limit and a yha card is not required.

Hostel facilities and services:
- air conditioning
- full guest kitchen available
- free internet access
- free wi-fi internet connection
- free bed linen
- free city maps
- credit cards accepted
- towels and padlocks for free
- historical city centre location
- outdoor terrace
- security guard at night

Curfew from 3am to 6am.

ATTENTION
Please note:
Starting from the 1st of January 2020 the CITY TAX in Florence is going to be increased and it's NOT INCLUDED in the price of your bed.
The amount will be €3,00 PER PERSON PER NIGHT.
Payable directly in cash at the reception during check-in.

Reservations can be cancelled or changed directly through Hostelworld.com
or by e-mail at least 48H before the day of arrival (by 12 am of 2 days before).
In any case after that time the cost of the first night will be charged on the credit card for “no-show”.

Check-in can be done between 6 am and 2 am.

Rooms are available at 1.30 pm.
For arrivals prior to 1.30 pm it's possible to use luggage room, kitchen and common room.
Bathrooms upstairs are closed between 11.30 am and 1.30 pm for cleaning,
but are available downstairs by the reception.
Check-out is at 10.30 am.


***A passport or ID; for European Union Citizens is necessary for check in. Residents of the city of Florence and it’s Provinces are not permitted to stay in the Hostel.***
Cancellation policy: 24h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.
Check in from 06:00 am to 02:00 am.
Check out before 10:30 .
Payment upon arrival by cash, credit cards, debit cards.
Taxes not included - occupancy tax 3.00 EUR per person per night.
Curfew from 3am to 6am.
Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.0

  • Security 8.5

  • Location 9.1

  • Staff 8.4

  • Atmosphere 7.3

  • Cleanliness 7.7

  • Facilities 7.6


Latest Reviews

  • 10.0

    Superb

    15 May 2022
    So clean and so nice
    Turkey, Male, 18-24
  • 10.0

    Superb

    04 May 2022
    Great hostel in Florence. The location is very close to the Ponte Vecchio bridge and about a 10-15 minute walk to Bruneschelli square where you can see the duomo. Met some really great people in the common area. Oh, and do check out one of the concerts happening in the church next door!
    USA, Male, 18-24
  • 9.1

    Superb

    17 May 2022
    I loved it here! It felt very safe as there was always someone at the reception and we stayed in an all girls room. Met very cool people here! More in the room and not in the hangout downstairs. Good location, really nice staff, facilities are good (kitchen and we had three showers for a 10 person room which is a really good deal) and very cheap compared to other places we stayed at. Would definetely go again, supermarket right by the hostel, and italien opera right next door! I recommend going!
    Germany, Female, 18-24
  • 9.1

    Superb

    07 May 2022
    Friendly staff. I could leave my luggage after check out in a secure room. I took. Shower when I came to pick up the luggage. I got a free coffee as well. I highly recommend the place. Perfect for backpaclers.
    Romania, Male, 18-24
  • 8.9

    Fabulous

    17 May 2022
    I had an absolute wonderful stay at Santa monaca! The laundry service was unavailable however, the entirety of the hostel was very clean!! The staff did absolutely everything to make sure I was safe when I let them know my flight got cancelled and I needed another night to stay. Santa monaca hostel will definitely be a recommendation for all backpackers coming to Florence
    Canada, Female, 18-24
  • 8.9

    Fabulous

    09 May 2022
    The staff were lovely and so helpful, and the location was amazing! It didn't really feel like a social hostel though, not great for meeting other people - maybe if they had events it could help? Everything seemed clean enough, though I'm 99% sure they don't change/wash the pillow cases and the blankets between guests, only new sheets given t you when you check in.
    England, Female, 18-24
  • 8.3

    Fabulous

    28 Apr 2022
    Nice place, good location. Has enough for group
    North Macedonia, Male, 25-30
  • 7.7

    Very Good

    05 May 2022
    An interesting stay- a 3am curfew on weekends, semi transparent shower curtains, all bathrooms closed for a couple hours a day, and apparently you are not allowed anywhere in the hostel outside of your room after 3am. Other than that, great location and super close to everything.
    Mexico, Male, 18-24
  • 4.6

    Rating

    05 May 2022
    If you are paying £25 per night you should get a lot more than you do with this hostel. We had to pull the bed apart from the other bunk as they were so close. Like other reviews say I don’t think they change the pillowcases or blankets between guests. Common area resembles an old school dining hall. Due to a hostel error, after staying for one night I returned to the room after a long day to find someone else’s things on my bed and none of my things there, they’d mixed the beds up and I didn’t even get an
    England, Female, 18-24
  • 4.3

    Rating

    17 May 2022
    The current rating of this hostel does not reflect the experience. There is zero atmosphere and the staff is not very welcoming. There is no age restriction so there was a school group staying there. You aren't allowed in your room for a few hours during the day, same with the bathroom. It doesn't feel like a hostel at all. Worst hostel experience
    Canada, Male, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Utensils
  • Washing Machine
Services
  • 24 Hour Security
  • Bicycle Hire
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Mini-Supermarket
  • Vending Machines
Entertainment
  • Wi-Fi


Hostel Santa Monaca says

Santa Monaca is one of the oldest and historical hostel in Florence. What make Santa Monaca recommendable is the amazing staff that run the place, the great central location in the traditional Santo Spirito quarter. For real backpackers who enjoy simplicity and history combined together this is the perfect place. Built in a Church frame this was an ex convent, you may be lucky and attend at one of the music event run in the annexed ex-church. Also what make this place special are Ida and Giuliano who are always trying to help every customer making you feel at home.

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